HomeMy WebLinkAbout2010-05-03 Board of Selectmen PacketTO: Board of Selectmen
Date: Monday, May 03, 2010
Re: Report on Water Emergency
Timeline
♦ 5-1-10 at 12:15 (Saturday) Notification from EOC that there had been a break - reduce water
use - received at Town Manager's office computer
♦ 5-1-10 at 4:08 PM (Saturday) Notification from EOC that there is a Boil Order in effect - went
to Emergency Management Director (EMD)
♦ 5-1-10 evening - EMD and other staff:
o Initiated reverse 911 call (slow system) - system programmed to run all night
o Contacted churches and other event to make announcement
o Contacted Nursing Homes and Assisted Living
o Contacted Elderly housing
o Information on web site
o Information on RCTV
o Health Department notified
o Superintendent of Schools notified
o All restaurants notified
o Scheduled meeting with all Town Departments (emergency operations center).
o Utilized message boards on Main St. for information sharing
♦ 5-2-10 --9:00 am.- meeting with 15 staff from all affected departments met to address:
o Status of the problem
o Local status and options
o Community information
o Distribution of water from FEMA
o School operations and needs
■ School offered and supplied the use of ConnectEd to let at least the-school
portions of the community know necessary information.
o Other Town operations and needs
■ Used many other email groups to let portions of the community know
necessary information
o Security issues
o Lessons learned
♦ 5-2-10 - noon to 5:00 PM - Health Division staffed phones to answer questions
o Checked status of elderly population centers
♦ 5-2-10 5:00 PM - meeting with 15 staff from all affected departments met to address:
® Page 1
o All of above - updates
♦ 5-2-10 - 6:40 PM - first delivery of bottled water.
o Made water delivery to Frank Tanner Drive Housing
♦ 5-2-10 - 6:40 PM - decision made to contract for community-wide expedited reverse 911 to
be completed that afternoon - to let community know about boil water issue and give
information about bottled water distribution tomorrow (Monday). We got the delivery too late
in the day to do a distribution that evening
® 5-3-10 - 10:00 am - met with, staff re distribution of water
♦ 5-3-10 - 1 PM met with 14 staff re updates on status, and wafter distribution program
♦ 5-3-10 - 4 to 8.PM distribution of water at 2 sites.
Lessons Learned:
® Poor initial information from MWRA/MEMA
® Do not do reverse 911 all night - multiple complaints
♦ Secure a new reverse 911 system - that much faster
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TO: Emergency Personnel.
Board of Selectmen
Date: Monday, May 03, 2010
Re: . 5-1-10 Water Emergency - Notes 5-2-10
The following personnel met at 9 am, followed by a meeting at 5 PM on 5-2-10 in the Police
Station Community Room:
Chief Greg Burns (3)
Chief Jim Cormier (3)
Peter Tassi (3)
Jeff Zager (3)
Jim Richardson (2)
Bob LeLacheur (3)
Vickie Avery (3)
Lt Dick Robbins (3)
Lt. David Stamatis (3)
Captain Ken Campbell (2)
Lyn Whyte (1)
John Doherty (3)
Mary DeLai (3)
Kristen Muello (3)
Rick Schubert (1)
Larry Ramdin (3)
Pete Hechenbleikner (3)
Mike DeBr'igard (1)
Dawn Folopoulos (
3)Jean Delios (1)
Joe Huggins (1)
Captain Phil Boisvert (1)
Status - MWRA Update
® 10,000 gallons of bottled water have been requested by Chief Burns and will be delivered
today
® MWRA has requested and Tassi has been doing routine tests today rather than the regularly
scheduled testing on Tuesday
® To the best of our knowledge, we are still receiving treated water, but we will assume that it is
or will become non-treated
® The problem with the water main is a broken collar, which has been repaired, and hopefully
we should be back in operation within a couple of days
Status - Local
♦ Current quality is fine
o Quantities - tanks are full
® Sampling - all is normal
o We have asked MWRA to let us know if/when they start to introduce non-treated water into the
system?
® Tassi is our point of contact with/from MWRA
® Tassi will do sampling Sunday night and 2X on Monday, as well as the normal Tuesday
sampling
♦ All samples to date are normal
Alternative Supply
e Pona 1
f el
U(-)
♦ There is no feasible emergency interconnection - North Reading does not have adequate
pressure
♦ Local wells - we would need MWRA temp chlorine system - would need 30 hours, and DEP
approval; and it would be for sanitary and FF proposes only
School Operations
♦ Water fountains will be disabled
♦ Bathroom sinks will be disabled - no hand washing - hand sanitizer provided
♦ School lunches will be possible - alternate menu and paper and plastics, and will work with
Health re details
♦ The School Department has acquired bleach for sanitizing, hand sanitizer, and a small amount
of bottled water for staff.
♦ They will need 1500 gallons of bottled water for operating needs on Monday - perhaps less if
the situation carries over until Tuesday.
o Water distribution took place on Monday at 5:30 am and all went very well.
Other Community Operations
♦ BOH has declared a Public Health Emergency
♦ Senior Citizen van will be available on Monday
♦ Health Division staffed Saturday afternoon for questions from residents - Dispatch transfered
calls. About 2 dozen calls were received.
♦ All normal purchasing processes are in place
♦ OML is in place to the extent possible
♦ Will post an emergency Board of Selectmen meeting on Monday evening 6 PM for an update,
and make a report to Town Meeting
♦ Hand washing for DPW, Fire?
♦ Safety - it's going to be a warm week. Departments, particularly Fire and DPW need to make
sure they have water for their employees who are working in hot conditions.
♦ Health Division employees will do spot checks on Monday at restaurants to assist in complying
with safe practices.
♦ The Senior Center will be closed Monday so staff can assist with water distribution.
Security
♦ Police will make their presence known at the Stop and Shop and Market Basket and will
respond as needed
♦ Police will provide security at water distribution sites
Information
♦ Reverse 911 - how much progress - unknown
♦ RCTV - got message on all channels
♦ Web site - can put a link on scrolling message to different info
♦ Doherty will do a. ConnectEd distribution
♦ What is the cost of an expedited reverse 911 ?
♦ Cormier got message boards for along Main Street
♦ Second reverse 911 message may have been blocked - caller ID said anonymous, or
888 #
D
® Pnno 7
Distribution of bottled water
0 1 gallon per person per day
♦ Senior Citizens are a priority
o Deliver to PSP, Tannerville, Cedar Glen.
♦ PSP and Tannerville to distribute directly to their residents
o Schools - 1500 gallons per day
♦ Austin Prep
o Hospice House
® Pre-schools
® Nursing homes
o Library
♦ RMLD
o Cedar Glen has no on-site management - may need to deliver door to door
® Choose 2- sites in Town for distribution DPW lot and RMHS - let residents know by reverse
911
+'Need security, check licenses, 1 gallon per person per day
♦ Chief Burns has ordered a second delivery of water from FEMNA for Tuesday.
o We have about 16,000 gallons
o We will "hold back" 1500,gallons for Tuesday use in the schools, and another 50 cases for
Reading Elder Services to distribute with MOW Tuesday. Also another 150+ gallons for
Tannerville, and additional for Cedar Glen. We will distribute as much of the remainder as
needed on Monday from 4 to 8.
® We will have 8000 gallons at the HS
® The message boards on Main Street will be changed to detail the location and times of
distribution
® The 3rd message board will be used at Newcrossing Road and Walkers Brook Drive
+ Police will check ID for Reading residency
Lessons learned - When this is done we will want to debrief
® Poor initial information from MWRA/MEMA
® Do not do reverse 911 all night - multiple complaints
® Secure a new reverse 911 system - that operates like ConnectEd
s PnMO 4
(9
Emergency Water Distribution
5/2/10 - Tannerville - 36 cases ( 114 gals: )
5/3/10:
School Dept. - 360 cases (1,236 gals. )
Austin Prep. - 15 cases ( 47.55 gals. )
Town Hall 4 cases ( 12.68 gals. )
Library - 4 cases ( 12.68 gals. )
DPW garage - 4 cases ( 12.68 gals. )
Police Station - 2 cases ( 6,34 gals. )
West side Fire Station- 2 cases ( 6.34 gals. )
Central Fire Station - 2 cases ( 6.34 gals. )
Meals on Wheels - 48 cases (152 gals. )
Tannerville - 15 cases ( 71 gals. )
Austin Prep - 15 cases ( 48 Gals. )
Cedar Glen - 45 cases ( 214 gals. )
4:00 PM to 8:00 PM Public Distribution
High School Site - 4,445 Gallons
DPW Garage - 4,430 Gallons
Page 1 of 2
Hechenbleikner, Peter
From: Eoc, One [One.Eoc@mwra.state, ma.us]
Sent: Saturday, May 01, 201 12:15 PM
To: aalpert@chelseama.gov; Al.stegemann@state.ma.us; arthur.sugrue@pol.state.ma.us.;
Barry, lorion@state.ma.us; Bernard.mccourt@state.ma.us; Bill Hadley;
bmullin@city.waltham.ma.us; ccoggins@leominster-ma.gov; cerruttic@marblehead.org;
Chuck.mistretta@state.ma.us; czapantis@comcast.net; daniel_o'leary@town.brooklin;
david. butler@ci.everett.ma.us; dcusson@marlborough-ma.gov;
Diane. Nocivelli@MassMail.State. MA.US; Don.Boyce@massmai[.state.ma.us;
DS@cityofmalden.org; edoherty@revere.org; ekelly@cityofinelrose.org;
Elaine.Denniston@massmail.state.ma.us; emdtownofware@comcast.net; emt-
ff@townofbolton.com; firechief@southboroughma.com; fmangone@aol.com;
Fran k.Tramontozzi@state. ma.us; jayiwm@aol.com; Jeffrey.Trask@massmail. state. ma. us;
Jerry.allen@state.ma.us; jfleck@lancasterma.net; jfoster@lancasterma.net;
jmulveyhill@weymouth.ma.us; john.hardiman@cityofboston.gov;
Jonathan, Dillon@massmail.state. ma. us; kefty@comcast.net; Ken.wanar@state.ma.us;
kkelleher@somervillema.gov; Lawrence.salvatore@state. ma.us;
Luisa.paiewonsky@state.ma.us; mgw114@comcast.net; mhanson@lancasterma.net;
Michael.delaney@state.ma.us; Michael. Raskin@MassMail.State.MA.US;
morangio@fire.watertown-ma.gov; msullivan@wakefield.ma.us; oconnor@cambridgema.gov;
Patricia. leavenworth @state. ma. us; Paul.stedman@state.ma.us; Pete r.collette@state.ma.us;
Peter.Judge@massmail.state.ma.us; peter.niles@state.ma.us; ptortolano@woburnfd.com;
rdelorie@wellesleyma.gov; rhart@cl i ntonfire. net; Richard Fitzgerald@Mass Mail.State.MA.US;
rjefferson@town.arlington.ma.us; Roy.fierra@state.ma.us; sburkott@chicopeema.gov;
sdt@framinghamma.gov; soar.d@westonmass.org; tgorman@ci.quincy.ma.us;
thomas.grenham@pol.state.ma.us; Thomas.waruzila@state.ma.us; tpw531 @aol.com;
wmiddlemiss@ci.Lexington.ma.us
Cc: Arlington; Bedford; Belmont ; Boston; Braintree; Brookline; Burlington; Cambridge; Canton;
Chelsea; Chicopee; Clinton; Dedham; Everett; Framingham; Hingham; Holbrook; Leominster;
Lexington; Lynn; Malden; Marblehead; Marlborough; Medford; Melrose; Nahant; Natick; Natick;
Newton; Northborough; Peabody; Quincy; Randolph; Reading - Selectmen; Revere; Somerville;
South Hadley; Southborough; Stoneham; Stoughton; Wakefield; Waltham; Watertown;
Wellesley; Weston; Westwood; Weymouth; Wilbraham; Winchester; Winthrop; Woburn;
Worcester
Subject: MWRA Emergency Water Notice #1
Importance: High
MWRA EMERGENCY WATER NOTICE
Saturday, May 1, 2010 12:00 pm
There is a leak on a major water pipe in Weston that could potentially interrupt water service to all of
our customer communities east of Weston.
MWRA ASKS THAT PEOPLE STOP USING WATER FOR THE NEXT FEW HOURS.
Updates will be emailed to community representatives and posted on MWRA's website at
www,.mwra com. throughout the event.
The Emergency Operations Center is open. The phone number is (617) 305-5980.
Press calls should be directed to Ria Convery at (617) 839-3944.
5/3/2010
D
Page 1 of 1
Hechenbleikner, Peter
From: Eoc, One [One.Eoc@mwra.state. ma.us]
Sent: Saturday, May 01, 2010 :08 PM
To: Eoc, One; aalpert@chelseama.gov; Al.stegemann@state.ma.us;
arthur.sugrue@pol.state.ma.us.; Barry.lorion@state.ma.us; Bern a rd.mccourt@state.ma.us;
Bill Hadley; bmullin@city.waltham.ma.us; ccoggins@leominster-ma.gov;
cerruttic@marblehead.org; Chuck. mistretta @state.ma. us; czapa ntis@com cast. net;
.daniel_o'leary@town.brooklin; david.butler@ci.everett.ma.us; dcusson@marlborough-ma.gov;
Diane.Nocivelli@MassMail.State.MA.US; Don. Boyce@mass mail.state.ma.us;
DS@cityofmaiden.org; edoherty@revere.org; ekelly@cityofinelrose.org;
Elaine.Denniston@massmail.state.ma.us; emdtownofware@comcast.net; emt-
ff@townofbolton.com; firechief@southboroughma.com; fmangone@aol.com;
Fran k.Tramontozzi@state.ma.us; jayiwm@aol.com; Jeffrey.Trask@massmail.state. ma.us;
Jerry. alien @state.ma.us; jfleck@lancasterma.net; jfoster@lancasterma.net;
jmulveyhill@weymouth.ma.us; john.hardiman@cityofboston.gov;
Jonathan.Dillon@massmail.state.ma.us; kefty@comcast.net; Ken.wanar@state. ma.us;
kkelleher@somervillema.gov; Lawrence. salvatore@state. ma.us;
Luisa.paiewonsky@state.ma.us; mgw114@comcast.net; mhanson@lancasterma.net;
Michael.delaney@state.ma.us; Michael. Raskin@MassMail.State.MA.US;
morangio@fire.watertown-ma.gov; msullivan@wakefield.ma.us; oconnor@cambridgema.gov;
Patricia. leavenworth@state. ma.us; Paul.stedman@state.ma.us; Peter. collette@state. ma. us;
Peter.Judge@massmail.state. ma.us; peter. niles@state.ma.us; ptortolano@woburnfd.com;
rdelorie@wellesleyma.gov; rhart@clintonfire.net; Richard. Fitzgerald@MassMail.State. MA. US;
rjefferson@town.arlington.ma.us; Roy.fierra@state.ma.us; sburkott@chicopeema.gov;
sdt@framinghamma.gov; soar.d@westonmass.org; tgorman@ci.quincy.ma.us;
thomas.grenham@pol.state. ma.us; Thomas.waruzila@state.ma.us; tpw531 @aol.com;
wmiddlemiss@ci.Lexington.ma.us
Cc: Arlington; Bedford; Belmont ; Boston; Braintree; Brookline; Burlington; Cambridge; Canton;
Chelsea; Chicopee; Clinton; Dedham; Everett; Framingham; Hingham; Holbrook; Leominster;
Lexington; Lynn; Malden; Marblehead; Marlborough; Medford; Melrose; Nahant; Natick;
Natick; Newton; Northborough; Peabody; Quincy; Randolph; Reading - Selectmen; Revere;
Somerville; South Hadley; Southborough; Stoneham; Stoughton; Wakefield; Waltham;
Watertown; Wellesley; Weston; Westwood; Weymouth; Wilbraham; Winchester; Winthrop;
Woburn; Worcester
Subject: Selected MWRA Water Communities Boil Water Order and Water Ban
Attachments: May 1 water break message (ver10).doc
5/3/2010
To the following MWRA water use communities only:
Arlington
Belmont
Boston
Brookline
Canton
Chelsea
Everett
Lexington
Lynnfield Water District
Malden
Marblehead
Medford
Melrose
Milton
Nahant
Newton
Norwood
Quincy
Reading
Revere
Saugus
Somerville
Stoneham
Stoughton
Swampscott
Wakefield
Waltham
Watertown
Weston
Wilmington
Winchester
Winthrop
There is a leak on a major water pipe in Weston that has disrupted water service to all of
our customer communities east of Weston.
MWRA is issuing a boil water order and water ban on all non-essential. water use until
fiirther notice.
MWRA is working on activating emergency water supplies such as the Chestnut Hill
Reservoir and Spot Pond Reservoir. A boil water notice has been issued for the service
area along with a water ban. We request that all non-essential water use be discontinued
until fiirther notice.
The Emergency Operation Center in Chelsea is open.
This 120-inch diameter pipe transports water to our communities east to Weston, as far
north as Wilmington and South to Stoughton. (A complete list of water communities is
available on-line at http://www.mwra.com/02orWtitml/whatis.htm.)
State emergency procedures are in place, MEMA has been activated, and all water users
should look for information on www.mass.gov.
6