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HomeMy WebLinkAbout2012-03-27 Board of Selectmen Packet4o��y O F &gO'y ,639:IN[oR?11 Town of Reading 16 Lowell Street Reading, MA 01867 Stephen Goldy, Chairman Ben Tafoya, Vice Chairman Richard W. Schubert, Secretary John J. Arena James E. Bonazoli BOARD OF SELECTMEN (781) 942 -9043 FAX: (781) 942 -9071 Website: wwvv.ci.reading.ma.us NOTICE OF MEETING — BOARD OF SELECTMEN DATE: March 27, 2012 CALL TO ORDER: 7:00 p.m. PLACE: Selectmen's Meeting Room 16 Lowell Street, Reading, Massachusetts 1) Executive Session a. Strategy with Respect to Labor Negotiations - Police Superior O}.ficer's Association 2) Reports and Comments a. Selectmen's Liaison Reports and Comments b. Public Comment C. Town Manager's /Assistant Town Manager's Report 3) Open Session for topics not reasonably anticipated 48 hours in advance of the meeting 4) Proclamations /Certificates of Appreciation 5) Personnel & Appointments a. Community Planning and Development Commission b. Advisory Committee for Cities for Climate Protection C. Ad Hoc Sturges Park Planning Committee d. Town Forest Committee e. Trails Committee 6) Discussion /Action Items a. Hearing — Amend Section 5.1 of the Board of Selectmen's Policies - Community Service Revolving Fund b. Sidewalk Improvement Program C. Affordable Housing Trust Fund Allocation Plan d. Review Board, Committee and Commission and Sunset Clauses e. Review Advisory Committee on Cities for Climate Protection Mission and Work Plan 11 Z :Zl d 7)Z Z UVW Z I OZ Approval of Minutes a. February 28, 2012 } F Licenses, Permits and Approvals 8313 NM0 E 1 7:00 7:45 7:30 11 • 1 ` 11 9:15 9) Correspondence copy a. Invitation to the Volunteer Appreciation Dinner on April 19, 2012 copy b. Correspondence from Jane Lyman from Xfinity including information required by the annual agreement and the 2011 license fee payment copy C. Summary of Activity for the Mattera Cabin copy d. Article re: "Roll Your Own" Cigarette Shops copy e. Correspondence from Jane Lyman atXfinity re: Digital Network Enhancement copy f. Water Supply Citizens Advisory Committee's Statement on MWRA Water Quality and the DCR Division of Water Supply Protection's Forest Management Program copy g. Update on the MWRA Financial Assistance for Sewer Projects h. Annual Notice and Channel Line up from Verizon Note: This Agenda has been prepared in advance and does not necessarily include all matters which may be taken up at this meeting. 2 2012 D AFT - BOARO OF SELECTMEN AGENDAS Estimated atatt ttesponsiDUity Mart time future agendas Policy on use of the AHTF Policy on displaying street numbers Preview licensing and Permitting software. Review license and permit fees Policy on Trust Fund Commissioners Naming of roadway to Brande Court Paking lot Office Hour Strategy with respect to labor negotiations - 6:30 Executive Session Police Superior Officer's Association Keating 7:00 Hearing Amend Section 5.1 - Community Services 7:45 Hearing revolving funds Hechenbleikner 7:30 Hearing Appointments - Sturges park Planning Zager/LeLacheur 8:30 Committee; CPDC, Town Forest, Trails Zambouras/Feudo 9:00 Committee, Advisory Committee for Cities for Hechenbleikner 9:30 Climate Protection 7:45 Sidewalk improvement program Zambouras 8:00 AHTF Allocation Plan Hechenbleikner 8:30 Review BCC and sunset clauses Hechenbleikner 9:00 Review ACCCP Mission and work plan D'Addario 9:15 Office Hour Stephen Goldy 6:30 Hearing Request for removal of Shade Tree - Keating 7:30 Hearing BCC and sunset clauses 7:45 EDC presentation of Downtown Clarke 8:00 Hearing W /S /SWM Rates Zager/LeLacheur 8:30 Strout Ave Master Plan Zambouras/Feudo 9:00 Preview Town Meeting Hechenbleikner 9:30 MAPC member update Steve Sadwick Traffice issues - Green and Ash Streets (resident presentation) Hearing Stop signs at South Street and Jacob Way L Anril 26- 2612 - Annual Town Meetir►m IADril 30, 2012 - Annual! Town: Meeting 4 May 3, 2012 - Annual Town Meeting 3 1Office Hour (Richard Schubert 1 1 6:30 1 4 (November 13, 2012 - Subsequent Town Meeting 1 November 15, 2012 - Subsequent Town Meeting November 19, 2012 - Subsequent Town Meeting OOffice Hour I 1 1 6:30 1 Tax Classification hearin Approve Liquor Licenses Review Goals (November 26, 2012 - Subsequent Town Meeting Office Hour James Bonazoli 6:30 Approve licenses Approve early openings /24 hour openings Town Accountant Quarterly meeting (Town Manager Performance Evaluation 5 ���N °FRega -ti Town of Reading o b 16 Lowell Street w Reading, MA 01867 -2685 :I,Vco P�4P FAX: (781) 942 -9071 Email: townmanager @ci.reading.ma.us TOWN MANAGER Website: www. readingma.gov (781) 942 -9043 MEMORANDUM TO: Board of Selectmen FROM: Paula Schena DATE: March 22, 2012 RE: Agenda — March 27, 2012 1 a) The Board of Selectmen is scheduled to go into Executive Session at 7:00 to discuss strategy with respect to labor negotiations — Police Superior Officers Association. 5) The Volunteer Appointment Subcommittee met on March 20 and interviewed candidates as noted. The Volunteer Appointment Subcommittee is also meeting earlier on March 27 to interview a candidate for the Town Forest Committee. 6a) This is a hearing to amend Section 5.1 of the Selectmen's Policies — Community Services Revolving Fund. The changes were identified several months ago and have been reviewed by staff. 6b) Town Engineer George Zambouras will be in to review the sidewalk and pedestrian improvement program rankings that the Board of Selectmen previously discussed, and also to present the proposed remaining expenses for 2012, 2013 and 2014. 6c) The Affordable Housing Trust Fund Allocation Plan from last year as well as proposed for the 2012 Annual Town Meeting for 2013 is enclosed in your material. As the Board is aware, we are doing the housing plan which may then further inform the Board as to future changes to the Affordable Housing Trust Fund Allocation Plan. The Housing Authority has been sent a copy of this draft and I believe that two members of the Housing Authority will be present for this discussion. We posted the Housing Authority for a meeting in the event that a majority will be there. 6f) The attached memo explains the status of the sunset clauses on two of the Boards, Committees and Commissions, and proposes to amend the policy establishing the three others so that those five Boards, Committees and Commissions have sunset clauses that are coterminous. The memo in your packet was sent to the Chairman of all the Boards, L Committees and Commissions, and the only comment back from the Trails Committee is that they already have a sunset clause and it does not expire in 2017. I explained to the Chairman that the intent was to make all of the sunset clauses for those Boards, Committees and Commissions expire at the same time for ease of administration. 6e) The members of the Advisory Committee for Cities for Climate Protection will be in to talk about their mission and work plan. I believe they will also be present for the discussion under item 6d). PIH /ps 7 z L 7-- on *7 USA FIRST -CLASS I OREVER- Priority Grid for Pedestrian Improvement Projects 3/22/2012 M C \Userslccole\Desktop \Priority Grid for Pedestrian Improvements w6kic Stephen Goldy Chairman, Board of Selectman 2012 HAR 22 Al? H: 44 Town Hall 16 Lowell Street Reading, Ma. 01867 Dear Mr. Goldy: I am writing to you to express how disappointing and frustrating our experience has been in attempting to open a ballet school in the Town of Reading. The Northeast Youth Ballet, with the official training school the Northeast School of Ballet, is a non - profit entity which has been in continuous operation in Melrose for over 40 years, training children in the discipline of classical ballet. Due to a series of unfortunate events, it became necessary to relocate the school. It has been renting a temporary a space in Melrose, waiting to relocate to Reading. To that end, we purchased the property at 32 Lowell Street (Christian Science Church), September, 2011. This premises is registered as a historic building with the Massachusetts Historical Society, and possesses numerous use restrictions. The Massachusetts Historical Society has approved the use of this premises for a classical ballet school. Our goal to open this non - profit, educational business to benefit the residents of the Town of Reading has been unreasonably thwarted, and we are left with no choice but to sell the property and close this business. The unjustifiable actions of the building inspector, Glenn Redmond and certain members of the Zoning Board of Appeals (ZBA), in particular Kristin Cataldo and John' Jarema, have served to defeat our attempt to open this business The actions of these town representatives are both unreasonable and irresponsible, and we believe without legal justification. At the outset, we agreed to all of the wishes of the Town Planner and building inspector, who mandated that we obtain a traffic engineering study regarding traffic flow, and parking. We complied despite knowing that we were protected by the Dover Amendment as a non - profit educational use, and therefore exempt from zoning requirements governing this property. It was later brought to our attention by the Community Planning and Development Commission (CPDC) and certain members of the ZBA that the presence of the parking lot adjacent to Town Hall should satisfy the parking requirements of the Town, as it constitutes a "public off - street parking facility ". �� 140l Although we had never requested nor intended for the clients of Northeast Youth Ballet to utilize this adjacent municipal lot, the recognition by the CPDC and ZBA of its presence should have allayed the concerns of the building inspector. Unfortunately, it did not, and the Town Manager sent a memorandum to the ZBA to influence them with regard to their interpretation of the "public off - street parking facility ", suggesting from his perspective the lot is not to be deemed municipal. Yet, there is nothing contained in the by -laws or regulations of the Town of Reading which characterizes this parking lot as belonging to Town Hall employees and visitors only, and such interpretation we believe is legally improper and inaccurate. To avoid any reliance on this parking area and to appease the Town Manager and others, we expended thousands of dollars for a site plan and traffic engineering study. The traffic study compared the parking needs at the current location and the traffic flow /parking needs in Reading. This study, costing $7000, determined that the operation of this non - profit business is 90% drop- off /pick -up, necessitating at most, on its busiest day, 7 parking spaces for less than a half hour. The 32 Lowell Street property is surrounded by on street parking located on Sanborn, a one way street conducive to the drop- off /pick -up operations. There are over 25 spaces on Sanborn. There is also parking on Lowell Street in front of the building. The traffic study also determined that the safest use of the narrow driveway on the site, with several potential blind spots for travelers and children, would be to limit access to the lot to employees only, thus channeling the children away from this driveway as part of its drop- off /pick -up protocol. The opinions of this traffic expert and the presentations of our counsel and the traffic consultant have been ignored completely, or from our perspective given no consideration. It must be pointed out that on March 12, 2012, the CPDC voted and determined that the determination of the building inspector was erroneous, and our Appeal should be granted. This position was conveyed to the ZBA prior to the March 15, 2012 hearing. Instead of adopting the recommendations of the CPDC, the ZBA upheld the building inspector's unsubstantiated position, and ordered that a parking lot as characterized by Mr. Redmond should be installed. We are faced now with the unreasonable and daunting task of constructing a parking area on this property which we will not use because of safety reasons. This requirement has been imposed by John Jarema and Kristin Cataldo of the Zoning Board of Appeals and the building inspector, Glenn Redmond. L 2- It has become apparent from our attendance at a DRT team meeting, and two ZBA hearings, that the town representatives, including Mr. Redmond, did not review or give meaningful consideration to multiple reports and a presentation by our traffic engineer, Jason Plourde. The ZBA has offered no comparable study to substantiate the requirement for parking it has now imposed. There has been no traffic study prepared or authorized to support the ZBA concerns about congestion. There has been no safety consultant engaged to raises issues about the operations of the ballet school relative to its drop - off /pick -up procedures. Both Mr. Jarema and Ms Cataldo made reference to safety concerns without any hard data nor supportinq documentation. Moreover, Mr. Redmund has determined that the Dover Amendment is inapplicable to this non - profit, educational use, yet there has not been any legal opinion or memorandum presented at the CPDC hearing, or the two Zoning Board hearings, consistent with his untenable interpretation. It has been repeatedly mentioned and even acknowledged by other members of the Zoning Board that there are no town ordinances or by -laws applicable to a non - profit educational use; yet, arbitrarily, the building inspector has imposed his own whimsical interpretation of the existing bylaws to mandate a parking requirement again without legal support. Clearly, the errors of his analysis and interpretation of the town ordinances and bylaws were recognized by the CPCD, prompting their recommendation to the Zoning Board. Despite this opinion, Kristin Cataldo and John Jarema insisted on the parking requirements without any factual support or documentation to back it up. From the perspective of the benefits to the Town of Reading, the operation of this business would provide tax revenues not previously collected; an increase in business activity in and around the downtown area as 150 families, mostly from outside of Reading, will be taking advantage of the restaurants, cafes, grocery stores and other retail establishments while their children are in class; and lastly, an artistic endeavor adding culture and diversity to your community. The reputation of this cultural organization is well known, and highly regarded, not only for its curriculum but for the innumerable outreach programs, collaborations with other arts organizations, and charitable endeavors bringing its ballet education to those less fortunate. The imposition of this unreasonable requirement to install parking is too costly to undertake for a small, non - profit ballet school. It is fiscally impossible to accomplish this, after we have expended in excess of $25,000 just to get to the Zoning Board stage. 2 b'3 10 We will have no choice but to sell this property if required to install a parking lot, as described by Mr. Redmond, most probably to a church organization, exempt for property taxes and parking. Our counsel, Brad Latham, has afforded the ZBA three options to permit us to use this property : one, the ZBA could overturn the ruling of the building inspector and approving the petitioner's appeal, as proposed by the CPDC, and authorized by the provisions of the Dover amendment; two, the ZBA could exempt the use from parking due to the presence of a municipal parking lot adjacent thereto and in compliance with the prevailing zoning by -laws; or three, it could grant a variance which exempts the use from any parking requirements, or, in the alternative, stay the imposition of parking requirements until the business is in operation later evaluating its impact on traffic flow and congestion, at some future date, preferably in 12 months. It is our hope in reaching out to the Board of Selectmen that it convince the ZBA to adopt one of the options listed above benefitting the residents of Reading, the local businesses, and the community as a whole. this project. We would welcome and appreciate anything that you could do on behalf of 11 Very Truly Yours, Ralph N. Cecere 2,61 LEGAL NOTICE TOWN OF,READING NOTICE OF PUBLIC HEARING To the Inhabitants of the Town of Reading: Please take - notice that the Board of Selectmen of the Town of Reading will hold a public hearing on Tuesday, March 27 2012 at 7:30_, p.m. in thy' Selectmen's Meeting Room, 1t Lowell Street, Readinc__ Massachusetts on amendin47_'. Section 5.1 of the Board g# Selectmen. Policies .Community Services Revolving Funds. A copy of the - proposed doc- ument regarding this topic is available in the Town. Manager's office,' 16. Lowell G, Street, Reading, MA,' M -W- Thurs from 7:30 a.m. - 5:30 p.m., Tues from 7:30 a.m. - 7:00 p.m. and is attached to the hearing notice on the webste at www.readingma.gov All, interested parties are invited to attend the ;hearing, or may - submit their, corn inents in writing or by email prior to 6:00 p.m':: on -March 27, 2012 to town manager@ci. reading. ma. u s 3/20 By order of Peter 1. Hechenbleikner Town Manager 13 l,rz-,( Section 5.1 - Community Services e�Donation Funds 5.1.1 - Creation There are hereby created few two donation funds within the Department of Community Services in the These shall be kept separate and distinct. They are as follows: 2.1 General Elder Residents Assistance Fund - Elder /Human Services Division -3.2 General Resident Assistance Fund — Elder /Human Services Division 1. Health Pr-eventien Fund Health Divisie � 5.1.2 - Purpose These funds are established as follows: Fund T.T l + the a ^ f +t, Shopper + st the elde -15 i � ax��ur��F— carc��mczr�c�vi �ia� Fund No. 2 1 - to assist the elderly in times of need and when no other resources are available. Examples may include: helping to meet transportation expenses, or extraordinary repairs to property. This fund is set up so that in many instances, loans can be repaid and the moneys made available again. Fund No. 3 2 - similar to Fund No. 2, this fund is established to assist any resident of the Town in time of need, and when no other resources are available. Some elements of this fund may be set up on a loan basis, with repayment to go back into the fund. l ,-1 TAT 1 + of the T T lth A +' D - a Health t Fain 5.1.3 - Procedures The following procedures are approved for the administration of these funds by the Board of Selectmen: 1. The funds are hereby established by the Board of Selectmen for the purposes stated. 2. When moneys are received, they will be deposited through the Treasurer - Collector, and a notation made in the appropriate monthly report. Gifts will be accepted for a particular fund, but with no other restrictions unless such restrictions are approved by the Board of Selectmen. 3. To expend moneys, the Department will use the normal Town bill - paying process, with prior approval required from the D r�eeter- - e Elder /Human Services Administrator for funds Number 1, -2-, and -3 2, and the u blie Health Se -viees A ,l • r- f6r- Fund Number- 4. The Town Manager shall also sign for expenditures from all funds. This will provide adequate checks and balances. 4. In the monthly report of the appropriate department or division, mention will be made as to each circumstance of expenditure from the funds (omitting mention of the name of the individual recipient). 5. Annually, a summary report will be made to 71 r ^, ^ ^' to the Town in the Annual Report. The summary report will include the names (unless withheld at the donor's request) and amount of donations, and the purposes for which each expenditure was made. This system is initiated to keep the necessary confidentiality, to provide the appropriate checks and balances, and to provide for the operation of these funds in an efficient and expeditious manner, since much of the need is often emergency in nature. Adopted- September 13, 1988, amended 12 -13 -9, amended November 1, 2005; amended 3 -27 -12 14 Sidewalk and Curb Projects FY -12 to FY -14 FY -12 Prescott Street (Washington St. to Sunnyside Ave.) - Northern side Haven Street (East of Main Street) - Northern side Haven Street (East of Main Street) - Southern side FY -13 Mineral Street bridge Highland Street (Federal Street to Auburn Street) - Eastern side Bancroft Avenue (Locust Street to Auburn Street) - Eastern side FY -14 Mineral Street (Vine Street to High Street) - Southern side Prescott Street (Summer Avenue to West Street) - Northern side PORTION L 62 16 TO: Board of Selectmen From: Peter I. Hechenbleikner, Town Manager Date: Thursday, March 22, 2012 Re: AHTF Housing Allocation Plan Chapter 140 of the Acts of 2001 authorized the Town of Reading to establish an Affordable Housing Trust Fund (AHTF). e "The Town of Reading may establish a separate fund to be known as the Affordable Housing Trust Fund for the purpose of creating or preserving affordable housing ... for the purpose of creating, maintaining or operating affordable housing." s The AHTF may "develop new or rehabilitate existing dwelling units for purchase or rental by low and moderate income housing purchasers or tenants;" o "Expenditures shall follow an allocation plan submitted by the Board of Selectmen annually to Town Meeting at the Annual Town Meeting, and approved by Town Meeting." e "all expenditures from the fund, ... shall be in accordance with the allocation plan and approved by a majority vote of the full combined memberships of the Board of Selectmen and the Reading Housing Authority." The purpose of the Affordable Housing Allocation Plan is to provide a framework for the Town to expend funds on affordable housing. The current balance is $ 259,077. Funds have been accumulated over the years as funds secured for the purpose by the CPDC, and funds deposited in one instance when an existing affordable unit was no longer able to be kept affordable after efforts were made to do so. There are no Town generated funds in the AHTF. The only expenditure to date from the AHTF is an amount of $200,000 for Oaktree development to provide an additional 3 affordable housing units. That sum is in escrow and by the fall of 2012 the Town will know whether any or all of it has been utilized. Pending that information, the Board of Selectmen has indicated that in the fall of 2012 it may ask to transfer funds from the 40R payments to the Affordable Housing Trust Fund. Under Article 6 of the 2012 Annual Town Meeting, approval was received for hiring a consultant to update the Town's Housing Plan, including the 5 year "Housing Production Plan ". This work was also included in the Town Manager's 2012 goals. This effort is important as a defense against unfriendly 40B developments in the community, and requires the Town to develop a phased plan to produce housing to reach the 10% threshold as required by the 40B statute. As part of these planning efforts, the Town will evaluate how the AHTF can best be used to support the "Planned Production" goals of the Housing Plan, and it is expected that at the next Annual Town Meeting the Affordable Housing Allocation Plan will be fleshed out in better detail, although it is important that the plan remain as flexible as possible to enable the Town to respond to opportunities as they arise. An additional initiative that is being considered is to join a regional consortium which would assist the member communities in monitoring and administering the Town's responsibilities for the various affordable housing developments that exist and will be developed in the future, to maintain the affordable units that the Town has worked so hard to create. This would be a potential use of the "Administrative" monies designated by the Affordable housing Allocation Plan. i P�no 1 1 (mac � Affordable Housing Allocation Plan May 5, 2011 Pursuant to Article 24 of the 2011 Annual Town Meeting, an Affordable Housing Trust Fund Allocation Plan for the Fiscal Year 2012 in accordance with the provisions of Chapter 140 of the Acts of 2001 is as follows: Available Balance — Unrestricted Funds: $458,017.68 Available Balance — Restricted Funds $ 0 Unrestricted funds shall be used for the following purposes: 99% for constructing affordable housing (including loan and grant programs); or for maintaining and improving affordability of existing housing stock; or for the purchase of existing housing stock to add it to or maintain it as a part of the existing affordable housing inventory 1 % for administration of the Affordable Housing Trust Fund Until the Housing Plan is completed for consideration in the 2013 Annual Town Meeting approval of the AHTF Housing Allocation Plan, , I would recommend that the Board of Selectmen adopt the following allocation plan, which would also provide adequate funding for Reading's involvement of the regional consortium as noted above. Affordable Housing Allocation Plan March 27, 2012 Pursuant to Article 19 of the 2012 Annual Town Meeting, an Affordable Housing Trust Fund Allocation Plan for the Fiscal Year 2013 in accordance with the provisions of Chapter 140 of the Acts of 2001 is as follows: Available Balance — Unrestricted Funds: $ 259,077 Available Balance —.Restricted Funds $ 0 Unrestricted funds shall be used for the following purposes: 98% for constructing affordable housing (including loan and grant programs); or for maintaining and improving affordability of existing housing stock; or for the purchase of existing housing stock to add it to or maintain it as a part of the existing affordable housing inventory 2% for administration of Affordable Housing (:r� c— -2, .• OFRf Town of Reading 4� - =Q 16 Lowell Street Reading, MA 01867 -2685 l6391NCORP�� FAX: (781) 942 -9071 Email: townmanager @ci.reading.ma.us TOWN MANAGER Website: www. readingma.gov (781) 942 -9043 MEMORANDUM TO: Chairman of Human Relations Advisory Committee Chairman of Trails Committee Chairman of Fall Street Fap e ommittee FROM: Peter I. Hechenbleikner r DATE: March 6, 2012 RE: Sunset Provisions Beginning approximately five years ago, when the Board of Selectmen established new Boards, Committees and Commissions they instituted a process of establishing a sunset to the Board, Committee or Commission. The purpose was to have a formal evaluation on a five year schedule of the need for that Board, Committee or Commission. The Board of Selectmen this spring will be evaluating two of the Boards, Committees and Commissions that have sunset clauses — the Advisory Committee on Cities for Climate Protection and the Economic Development Committee — and considering institution of new five year sunset clauses expiring June 30, 2017 for the Human Relations Advisory Committee, the Trails Committee and the Fall Street Faire Committee. I want to let you know of this process, and solicit any comments or suggestions that you have with regard .to this matter. This will appear on the Board of Selectmen agenda on March 27, 2012. 19 2.3.1 Human Relations Advisory Committee There is hereby established by the Board of Selectmen a Human Relations Advisory Committee. The Human Relations Advisory Committee shall provide advice to the Board of Selectmen on how the community can encourage an environment of tolerance, understanding and harmonious racial, ethnic, religious, cultural and gender relations within the Town and among its.citizens, prevent discrimination or the perception of discrimination on the basis of color, age, gender, religion, disability, culture, national origin, ancestry or sexual orientation within the Town or among its inhabitants, and enhance its ability to mediate differences arising from the aforesaid relations. The Human Relations Advisory Committee shall: + Engage in out -reach to such groups which may have suffered from or been the object of such discrimination, or may perceive themselves to have been the object of the same; + Provide a safe place where individuals or groups may air their concerns or complaints as to the existence of such discrimination, or where concerns as to the potential existence of such discrimination within the Town or community at large or the perception thereof may be discussed; a Identify perceived problems of such discrimination or human relations conflicts within the Town, and be a resource or referral agency to assist the parties or mediate among the parties so as, to the extent possible, permit the resolution of the same at the local level; ♦ Promote and encourage understanding, tolerance and diversity and the recognition of human and civil rights in the Town and community, and sponsor educational programs and the celebrations of events for that purpose. The Human Relations Advisory Committee shall consist of seven (7) members appointed by the Board of Selectmen, unless another means of appointment is indicated. Members shall reside in the Town or have their place of business in the Town. Membership on the Human Relations Advisory Committee shall include the following: One member shall be a member of the Board of Selectmen or its designee, One member shall be the Chief of Police or his /her designee, * One member shall be designated by the School Committee, ♦ The remaining four members shall be appointed by the Board of Selectmen and, to the extent possible, shall be a diverse group which may include representatives from the following fields: A business owner other than the real estate business or a business association; o A representative of a real estate business or association; A representative of the Reading Clergy Association. The Committee may invite to serve as non - voting members such voluntary consultants in the field of human relations or human rights as it may choose from time to time. The Town Manager may assign a staff liaison representative to the Human Relations Advisory Committee and arrange for staff support. The Committee shall be advisory to the Board of Selectmen and shall report at least annually to the Board of Selectmen on policy issues. The Committee shall administratively fall within the Police Department. This committee shall sunset on June 30, 2017 unless renewed by the Board of Selectmen. Adopted 2- 13 -01, Revised 7 -22 -0, Revised I2 114 104Revised 41- -112 W 63-1, 2.3.2 A4 vis .' Committee TtT .� " }� 'tt 1 ,� the "Cities £ !'I ;,. iate - rateeti }.." A� l... .... Reading )L LLLLLG} I) }L L]G[- tZIiLT -I O7 GZZ7'7�LTRRLL S] -V LL I -LLVfL 2 V� /WLIL Climate Advisory Committee The International Council for Local Environmental Initiatives (ICLEI) has established a "Cities for Climate Protection" program, which works with cities, towns, and counties to reduce the pollution that causes global warming. There is hereby established a five (5) member AdvisoFy Committee (G„r,,mittee) on the "Gitie fcr (Timm^° Ch " Reading Climate Advisory Committee program to advise the Board of Selectmen on implementation of the program. The purpose of the Committee is to: o Advise the Board of Selectmen on matters of policy related but not limited to the "Cities for Climate Protection" Program for use within the Town of Reading. In doing this work, the Committee will: 0 Conduct a local emissions inventory of greenhouse gas emission. ® Recommend an emissions reduction target. + Identify local actions that achieve the target. ® Develop a proposed implementation action plan identifying policies and actions. ® Quantify and report benefits created. Make recommendations to the Board of Selectmen, the Town Manager, and other bodies of the Town on measures appropriate to implement such a program. The Committee will be made up of five (5) members appointed for 3 year terms, so appointed that as even a number of terms shall expire in each year. In selecting the Committee membership of 5 members, the Board of Selectmen shall appoint all members and shall give consideration to members representing the following interests within the community: ➢ Residents of the community who have expertise or interest in conservation, environmental affairs, energy, or other areas of expertise which, in the opinion of the Board would be helpful in meeting the Committee's mission. Subcommittees may be created by a vote of the Committee. Members of Subcommittees do not necessarily have to be members of the Committee. The Committee shall be advisory in all matters. Decisions as to whether or not to implement measures shall rest with the Town Manager, the Board of Selectmen, or other body having jurisdiction in the matter. This Committee shall administratively fall within the Department of Community Services. Staff as available will be assigned by the Town Manager to work with the Committee. This committee shall sunset on June 30, 2017 unless renewed by the Board of Selectmen. Adopted 11- 22- 05Revised 41-112 21 LJ3 2.3.3 Policy Establishing an Economic Development Committee There is hereby established a five (5) member Economic Development (Committee) to advise the Community Planning and Development Commission (CPDC) and the Board of Selectmen on matters related to current and future economic development in the community. The purposes of the Committee are to advise the Board of Selectmen, the CPDC, and the Town Manager on matters of policy related but not limited to: • Develop a work program including the frequency of reporting to the Board of Selectmen and the CPDC; • Develop an Economic Development Strategy consistent with the Master Plan and goals and objectives established periodically by the Board of Selectmen; • Within the Economic Development Strategy, work with staff to obtain additional State and Federal economic developmental grants; • Explore the need for and legality of forming a "property based" and /or "business based" Business Improvement District(s) funded by assessments on all businesses within the individual district(s); • To the extent feasible, encourage commercial development and office leases of downtown space consistent with the traditional atmosphere of a New England Village Center; • Advise the Board of Selectmen, CPDC, and any other Town agency or official as appropriate, on matters related to economic development in the community; • Maintain an ongoing dialogue with business owners and owners of major properties on a pro- active basis to understand how the Town can work with them to achieve their plans; • In order to achieve the above, review options to funding economic development activities in cooperation with other civic organizations. The Committee will be made up of five (5) members appointed for 3 year terms, so appointed that as even a number of terms shall expire in each year. In selecting the Committee membership of 5 members, the Board of Selectmen shall appoint all members and shall give consideration to members representing the following interests within the community: • Member or designee of the Reading/North Reading Chamber of Commerce; • Member or designee from the utilities serving the community, including electric, gas, internet access, cable TV, or others; • Merchants or businesses from the downtown area of Reading; • Residents of the community who do not represent the above groups, and who have expertise in planning, economic development, finance, business management, construction, training and education, marketing, or other areas of expertise and experience which would assist the community in attracting appropriate businesses to the community and otherwise carrying out the mission of the Committee. Subcommittees may be created by a vote of the Committee. Members of Subcommittees do not necessarily have to be members of the Committee. The Committee shall be advisory in all matters. Decisions as to whether or not to implement measures shall rest as appropriate with the Town Manager, the Board of Selectmen, the CPDC, or other body having jurisdiction in the matter. This Committee shall administratively fall within the Department of Community Services. Staff as available will be assigned by the Town Manager to work with the Committee. This committee shall sunset on June 30, 241-2 2017 unless renewed by the Board of Selectmen. Adopted 3 -7 -06; Revised 41- - - 1I2 22 �,J � 2_.3.4 Policy Establishing a Reading Trails Committee (RTC) Based on the recommendation of the Northern Area Greenway Committee, there is hereby established a five (5) member Reading Trail Committee (RTC) which will assume the responsibilities of planning, developing, and maintaining present and future trails in the Town of Reading. The goal is for the Town to create and maintain a connected, well coordinated system of trails to serve the residents of the community. The RTC will undertake the following responsibilities. a Make recommendations to the Conservation Commission, Town Forest Committee, and Recreation Committee regarding development, operation, use, and maintenance of trails crossing lands under the jurisdiction of these bodies. The RTC shall have no rule- making authority itself. o Act as a liaison between the Town of Reading and the Reading Open Land Trust, Friends of Reading Recreation, Walkable Reading, Scout groups, and other youth and community groups with respect to development, operation, use, and maintenance of trails. o Coordinate and manage an Adopt -a -Trail program, if appropriate, for the maintenance of trails or portions there -of. d Set trail construction, maintenance, use, accessibility, and signage standards. Oversee production of trail maps and guides. ♦ Provide advice and recommendations on the development of the Ipswich River Greenway and other trail initiatives arising from Town reports and studies. 0 Approve volunteer trail projects before the volunteers seek approval for projects from the Conservation Commission, Town Forest Committee, or other Town or other cooperating organizations. o Organize training, hikes, trail maintenance days, and trail construction projects. ♦ Foster working relationships with DPW, Police, Fire, Schools, or other agencies to carry out the mission of the RTC. ♦ Encourage cooperation and address problems and conflicts in trail areas. e Identify grant opportunities to support trail initiatives. Make recommendations to the Board of Selectmen, the Town Manager, and other bodies of the Town on measures necessary and appropriate to implement the trails program. The Committee will be made up of five (5) members appointed for 3 year terms, so appointed that as even a number of terms shall expire in each year. Associate members may also be appointed. In selecting the Committee membership of 5 members, the Board of Selectmen shall appoint all members and shall give consideration to members representing the following interests within the community: ➢ Recommendation of the Conservation Commission; ➢ Recommendation of the Town Forest Committee; ➢ Recommendation of the Recreation Committee; ➢ one or more residents of the community who do not represent the above groups, and who has expertise in, conservation, environmental affairs, trails operation and maintenance, or other areas of expertise which, in the opinion of the Board would be helpful in meeting the Committee's mission. Subcommittees may be created by a vote of the Committee. Members of Subcommittee members do not necessarily have to be members of the Committee. This Committee shall administratively fall within the Department of Community Services. Staff as available will be assigned by the Town Manager to work with the Committee. This itt shall s ^ °t eR june 30 2012 - S il1 e .7 by the Board of_ t v This Committee shall sunset on June 30, 2013 unless renewed by the Board of Selectmen. Adopted 3- 25 -08; Revised 41- - -112 23 (04�- 2.3.6 Readink Fall Street Faire Committee There is hereby created as a standing committee of the Town pursuant to Section 2.3 of the Board of Selectmen policies, the Reading Fall Street Faire Committee, herein called "the Committee." The expectation is that, by creating a standing committee, the leadership and workload in carrying out the Fall Street Faire may be spread among a number of individuals, and that the leadership of this event will rotate among members of the Committee. The purpose of the Committee is to: • Plan, organize, and carry out an annual celebration known as the Reading Fall Street Faire, on a date annually to be recommended by the Committee and approved by the Board of Selectmen • Expend funds allocated by the EDC from the Downtown Improvement and Events Trust (DIET) and from other sources as available, to operate a high quality Faire; and return funds remaining at the completion of the Faire to the DIET. Accounting of all funds for the event will go through the Town's accounting system. A report will be submitted to the EDC monthly, or more frequently if needed, detailing the expenditures from the DIET for the Fall Street Faire. • Immediately following the event, solicit feedback from participants and attendees and utilize that feedback in planning the next year's event. • Not later than December 31 of each year, report to the Board of Selectmen on the activities, evaluation, and finances of the event for that year. The Committee will be made up of five (5) members. If possible, at least one member will be a Selectman or designee and one member will represent the interests of the Reading business community. Subcommittees may be created by a vote of the Committee. Members of Subcommittees do not necessarily have to be members of the Committee. The Committee shall meet as needed, with meetings of the Committee and Subcommittee(s) held in accordance with the Open Meeting Law. The Committee shall administratively fall within the Department of Community Services. Staff support for the direct work of the Committee, and for the Reading Fall Street Faire, shall be assigned by the Town Manager as needs and available resources dictate. This Committee shall sunset on June 30, 2017 unless renewed by the Board of Selectmen Adopted 2 -15 -201 ];Revised 41- - - 112 24 ��6 Reading Climate Advisory Committee Mission Statement The Reading Climate Advisory Committee (RCAC) is an official town advisory committee comprised of concerned citizen volunteers seeking to achieve environmental, economic and societal sustainability by raising public awareness and influencing the community, including its government, to reduce energy use and foster environmental stewardship in a cost effective manner. Specific Goals ➢ Minimize Reading's contribution to climate change by reducing our greenhouse gas emissions. ➢ Reduce Reading's dependence on fossil fuels by promoting energy conservation, energy efficiency, renewable energy purchase and generation, and alternative modes of transportation. ➢ Ensure the longevity of our local and global ecosystem by fostering responsible stewardship. ➢ Enhance public health by improving air quality and protecting the Earth's natural resources. Methods ➢ Educate our citizenry with a strong public awareness campaign that involves town government, the schools, the media, and various public forums. ➢ Look for grant opportunities at the regional, state, and federal levels, and pursue those that would help us to meet our goals. ➢ Partner with local businesses to increase effectiveness and cooperation. ➢ Influence the town's bylaws, policies, and codes, including those pertaining to zoning, the town's master plan, and other proceedings to formalize sustainable improvement. Encourage state and federal officials to take a more active role in climate protection. ➢ Foster discussions on climate change and engage the community to envision a productive and resilient community based on renewable energy. ➢ Reach out to neighboring communities to assist them in establishing similar efforts and to collaborate on regional projects, 25 bP Page 1 of 1 Hechenbleikner, Peter From:- Ronald D'Addario [daddario43 @gmail.com] Sent: Saturday, March 03, 2012 2:16 PM To: Hechenbleikner, Peter Cc: Ray Porter; Ronald Daddario; Joan Boegel; David Williams Subject: Committee Name Hello Peter, Hope you are having a good day. The committee name voted on by the committee is The Reading Climate Advisory Committee. We think the name is concise and clearly identifies the who we are. Also, Peter could you confirm our date of March 27th to present to the selectmen. Best, Ron Ron D'Addario 781 - 439 -9146 A Healthy Earth for our Children 3/5/2012 26 �el'- Small Business Energy Conservation and Efficiency By the Reading Climate, Energy, and Environment Advisory Committee Data provided by Jared Carpenter, RMLD Small businesses have many opportunities to save money with energy efficiency. For some measures, you may need to work with your landlord/owner and head office. If you are paying the utility bills in a rented space, work with your landlord to defray your costs. The type of heating / ventilation / air conditioning (HVAC) equipment and customer traffic (walk -ins or by invitation) will determine whether you can implement all these recommendations. • First establish a baseline of energy use. Collect all past year receipts from electricity, oil, natural gas, and water resources. You could include items such as paper and fuel for vehicles, if these are a significant part of your business. It is also helpful to know the square footage of your business. You can also use past receipts to quantify your future gains. • Perform a green business energy audit. Use an online resource to get a general idea of your business' energy use. You can find tools at: http: // www.energystar.gov /index.cfm ?c= tools_ resources. bus_ energy _management_tools_resources • Enter your energy bills into the Energy Star Portfolio to get a comparison with similar buildings. Use the following link: http: / / www.energystar.gov / index. cfm? c = evaluate —Performance.bus —Portfoliomanager • Contact Jared Carpenter at the RMLD for an energy consultation and a list of available programs and incentives for small businesses. If you purchase natural gas, contact National Grid for their programs that can assist in partial payment for a future professional audit as well as efficiency incentives. • Survey your employees about their working environment including illumination, thermal comfort, and air quality among others. Involve employees with efficiency measures. • Prior to a professional energy audit, perform all improvements according to your ability to do so. Below is a list of energy saving actions that you or the custodial staff may be able to accomplish. 1. Office Equipment • Turn off PCs, monitors, printers, and copiers nightly and on weekends. If unable to switch off the entire computer, turn off the monitor and printer. • When purchasing PCs, monitors, printers, fax machines and copiers, consider buying ENERGY STAR models and make sure they are set to a power- saving mode when not in use. • If feasible, use laptop computers where possible, as they consume 90 percent less energy than desktop computers. • Paper- reducing strategies, such as double -sided printing, re -using paper, and using e -mail instead of sending memos or faxing documents, not only save energy, but conserve other 27 C� 2. Lighting ❑ Turn off non - essential and decorative lighting, especially in unoccupied areas. ❑ Use task lighting to directly illuminate work areas. ❑ Lower the height of light fixtures if possible to increase usable light. ❑ Replace flickering, dim and burned -out lamps. ❑ Clean fixtures and diffusers (at least annually). ❑ Schedule janitorial services during the day, or use a minimum number of lights when cleaning. ❑ Color -code or mark light switches and circuit breakers that can be turned off when not needed including when crews are cleaning. ❑ Replace burned out lamps with lower wattage lamps or energy- saving lamps wherever possible. ❑ Replace incandescent lighting systems with compact fluorescent (CFL) and /or high - pressure sodium fixtures. ❑ Replace existing T12 lighting systems with energy- efficient T8 or T5 lighting and electronic ballasts —take advantage of RMLD's Commercial Lighting Rebate. ❑ Install time clocks or photoelectric cells to control exterior lighting, advertising sign lighting and some interior lighting. ❑ Paint dark walls and ceilings with lighter colors to maximize the effect of existing light sources. ❑ Install dimmer or occupancy switches where appropriate to lower energy use such as in stairwells, copy rooms, restrooms. ❑ Implement a group re- lamping schedule, and re -lamp at 70% of rated lamp life. Lamps that run longer than 70% of their rated life can cost more in terms of energy use. ❑ Trim bushes and trees away from outdoor lighting to maximize illumination and prevent shadows. 3. HeatingNentilation /Air Conditioning (HVAC) Systems Regularly... • Keep vents /doors closed in unoccupied areas to prevent unnecessary heating or cooling of storage areas and closets. • Reduce fresh air intake to the minimum necessary for the type of business. • Treat water in evaporative condensers regularly. • Use outside air to cool buildings when outdoor air is lower than indoor temperatures (Install air conditioner economizers). • Install time clocks, set -back thermostats, and microprocessor thermostats to monitor HVAC systems when buildings are unoccupied. Monthly ... • Check air filters monthly, and clean or change as needed. • Check air intake screens and clean as required. • Brush off air conditioner condenser coils monthly. 2 W. Le� Seasonally ... • Check cooling systems in the spring before the cooling season begins. • Set thermostats at 78 degrees or higher for cooling during the summer. • During the summer, use only the fan portion of cooling systems when outdoor air is cooler than indoor temperatures. Keep doors and windows closed when air conditioning systems are operating. • Check heating systems in the fall before the heating season begins. • During the winter, open shades and blinds on sunny days to warm buildings naturally, and close them at night to prevent heat loss. • Set thermostats at 68 degrees or lower for heating in the winter, and 55 degrees when buildings are unoccupied. If heating is required in warehouses, set thermostats to 50 degrees. 4. Weatherization • Keep doors between heated and unheated spaces and cooled and uncooled spaces closed, and install automatic door closers if needed. • Install weather - stripping around exterior doors and operable windows, and around doors between heated and unheated or cooled and uncooled spaces. • Install door bottoms, thresholds, or door "shoes" to seal gaps beneath exterior doors and doors to unheated or uncooled spaces. • If exterior treatments are not feasible, consider interior window film, insulated drapes, valances and /or blinds. • Caulk cracks and gaps around windows and doors, in the building foundation, and between different building materials. 5. Water Reduction • . Reducing water use decreases the energy needed to pump, heat or chill water. • Repair leaky water fixtures and toilets promptly. • Install aerating low -flow faucets (and showerheads if you have them). • Insulate your hot -water storage tank and supply pipes. • Lower the thermostat on the water heater to 120 degrees F. This is an optimal level for safety and savings, and provides comfortable hot water for most uses. • Drain a quart of water from your water tank every 3 months to remove sediment that impedes heat transfer and lowers the efficiency of your heater. • Be sure to place the faucet lever on sinks in the cold position when using small amounts of water; placing the lever in the hot position uses energy to heat the water even though it never reaches the faucet. 6. Landlord Inputs Below are items that will normally require input from your landlord, and are longer range improvements. Remember, you are paying the utility bills. Also, as the occupant, you can 3 29 bey visually check much of the HVAC equipment and inform your landlord of discrepancies. Your landlord may have less interest in cleaning air filters than you do. • Install more efficient security and parking lot lighting. High - pressure sodium fixtures are more efficient than metal halide, mercury vapor, fluorescent or incandescent fixtures. • Maximize natural lighting by installing skylights or windows. • 'Trees that lose their leaves in the fall (i.e., deciduous) are the most effective at reducing heating and cooling energy costs. When selectively placed around a building, they provide excellent protection from the summer sun but permit winter sunlight to reach and warm your building. The height, growth rate, branch spread, and shape are all factors to consider in choosing a tree. • Vines provide shading and cooling. Grown on trellises, vines can shade windows or the whole side of a building. • Replace old HVAC systems with new energy - efficient systems. • Install ceiling paddle fans, stratotherm fans, or other re- circulating systems to create air movement. Ceiling temperatures can often be 30 to 40 degrees higher than floor temperatures, and air movement from fans can enhance the cooling ability of air conditioning systems. • Check AC housings yearly, and remove rust and re -paint as required. • Install intermittent ignition devices on gas furnaces to save gas. • Modify flue dampers on gas furnaces to increase burner efficiency. • Insulate exterior walls and floors, and insulate roof or ceiling spaces to R -19 standards or above wherever possible. • Install window treatments where feasible, such as shade screens, shades, awnings, or overhangs. • Check V -belts (fan belts) monthly for frays, cracks, and nicks, and replace as necessary. • Check heat recovery devices monthly for proper operation. • Repair roof leaks. Insulation will lose effectiveness when wet. • Repair and maintain door and window weather - stripping to prevent water and moisture entry, causing doors and windows to warp and deteriorate. • Consider permanently closing and sealing doors and windows NOT needed for building access or ventilation and that are NOT used as safety or fire exits. • Buy a new, energy- efficient water heater. While it may cost more initially than a standard water heater, the energy savings will continue during the lifetime of the appliance. • Check ducts, vents, and pipes every 3 months, and repair any damaged insulation. • If you heat water with electricity, consider installing a roof solar water heater. Resourced from: http: / /rmld.com and http: / /rmld.com/Pages /rmldma conservation/index http: / /www. smud.org/ business /saving- - energy /conservation - tips.html http://www.sonoma-county.org/bea/energy.htm http: / /www.gbcertified.org (Green Business Certification used by Reading Co -op) E 30 � e('o Reading Climate Advisory Committee 16 Lowell Street, Reading, MA 01867 readingmassccp @hotmail.com www.ci.reading.ma.us/Pages/indes Green Business Award Summary The Town of Reading invites your business /organization to participate in its "Green Business Award Program." This voluntary program is designed to encourage and support businesses and organizations to decrease their environmental impact by reducing their use of natural resources (energy, materials, and water) and disposal of waste. Awards will be given to those businesses and organizations that meet the program requirements. The benefits include: • Reduced operating costs by conservation and efficiency of energy, materials, and water consumption, as well as minimized waste disposal. Public recognition of your efforts at sustainability. • Increased employee satisfaction in working for a business or organization committed to a sustainable life for everyone. • Enhanced livability of our community due to your reduced environmental footprint. How does it work? • Submit simple "Green Business Award" application. • A member of the Reading Light Department, the Department of Public Works, and the Reading Climate Advisory Committee will visit with you or a member of your staff to assess your needs and opportunities and develop a plan of action. • A plan of action is developed with input from all parties. 31 ��� • Your business or organization voluntarily undertakes actions from the plan. When the criteria of the plan are met, you receive the right to proudly display the Reading Green Business Award. • Awards will be presented annually at a reception to be held during Earth Day events scheduled for April of each year. • Each year you are entitled to renew your Green Business Award status by maintaining your actions. You may reach for higher awards with additional savings of energy and resources. What is the purpose of the award? • In 2006 the Reading Climate Advisory Committee (RCAC) conducted a greenhouse gas emissions (GHG) inventory for the Town of Reading, Massachusetts. Based on data spanning from 2000 to 2005, carbon dioxide (CO2) emissions averaged 292,311 tons annually. • In order to avert the more serious effects of climate change, the RCAC recommended a 10 % reduction in CO2 emissions by the year 2012 and an 80 % reduction by the year 2050. • In order to achieve these goals, the entire community, town government and public schools, businesses, places of worship, community organizations, government agencies, and residents must be involved. Fortunately, the kinds of actions that reduce GHG emissions also make sense for many other reasons. For example, operating costs can be reduced by becoming more energy efficient and reducing the amount of waste discarded as trash. Using renewable energy can make your operations less vulnerable to rising oil, gasoline, and natural gas prices. The image of your business or organization can be enhanced by improving your environmental practices. The community will also benefit in other ways such as reduced air pollution resulting in improved public health. • Reading is working to reduce GHG emissions because we think global climate change will affect us locally. We want to mitigate the impacts as much as possible. While we know that we cannot do it by ourselves, we are joining hundreds of other communities, states, and countries in this effort. Now your business or organization can be part of the solution. Come and join us! 32 • Reading Green Business Award Application A. Name of Business: Address: Contact Name & Title: Phone: Type of Business: Number of Employees: Full time: Building: Size of Building in Sq. Ft: Own or rent? Check one. Own If rent, name and address of owner: e -mail: Rent Part time: Number of floors: Green Business Categories (check all categories of potential interest) ❑ . Energy Efficiency ❑ Water Conservation ❑ Waste Reduction and Recycling ❑ Transportation ❑ Locally Grown / Locally Produced ❑ Other: 33 64 Green Business Award Pre - requisites ENERGY EFFICIENCY Prerequisites • Have Energy Audit conducted by RMLD and (if applicable) gas utility company within the past 2 years. ❖ WATER CONSERVATION Prerequisites • Have Water Use Audit conducted by Reading Water Department within past 2 years. ❖ LOCALLY GROWN / LOCALLY PRODUCED Prerequisites • Be a restaurant, retail grocery, bakery, market or other food service establishment • Demonstrate that at least 10% of food sold in past year was grown and harvested from sources within 400 miles of Reading, MA with plan to maintain or increase that percentage. ❖ WASTE REDUCTION and RECYCLING Prerequisites • Establish program to collect and recycle all materials banned from disposal in MA i.e., paper, cardboard, glass, plastic and metal containers, landscaping debris. • If retail establishment, encourage and provide incentives for customers to use re- usable rather than disposable bags and beverage containers. ❖ TRANSPORTATION Prerequisites • Survey employees about their commuting habits. And, • Provide information and incentives to encourage employees to walk, bike, and use public transportation or carpool to commute to work and to conduct your business. • Also, provide information and incentives to encourage customers to walk, bike, and use public transportation to travel to and from your business. OR • Include at least one hybrid, all electric or compressed natural gas (CNG) vehicle in your fleet. 34 bf,1 Board of Selectmen Meeting February 28, 2012 For ease of archiving, the order that items appear in these minutes reflects the order in which the items appeared on the agenda for that meeting, and are not necessarily the order in which any item was taken up by the Board. The meeting convened at 7:00 p.m. in the Selectmen's Meeting Room, 16 Lowell Street, Reading, Massachusetts. Present were Chairman Camille Anthony, Vice Chairman Stephen Goldy, Secretary Ben Tafoya, Selectman Richard Schubert, Town Manager Peter Hechenbleikner, Assistant Town Manager /Finance Director Bob LeLacheur, Police Chief James Cormier, Fire Chief Greg Burns, Library Director Ruth Urell, Community Services Director Jean Delios, Office Manager Paula Schena and the following list of interested parties: Sally Hoyt, Michelle Benson, Bill Brown, Will Finch, Petra Conboy, Mark Cardono. Presentation — This being Camille Anthony's last meeting, the Board presented her with a street sign and a donation for a tree from the Board of Selectmen and Department Heads. Reports and Comments Town Manager's Report — The Town Manager gave the following report: Administrative Matters ♦ Town election with Presidential Primary Election is March 6 ♦ For Reading's Town Meeting there are only 134 people running for 192 seats on Town Meeting. If you plan on running a write -in for any office, sticker campaign or otherwise, it would be advisable to contact the Town Clerk's office prior to doing so. ♦ Absentee ballots for the Town and Presidential Primary Election are now available in the Town Clerk's office, and are available until noontime on Monday, March 5. ♦ Voter registration: 16,991 Total registered voters; 31.1% Democrats, 15.9% Republicans, and 52.5% Un- enrolled. ♦ Every household with a Registered Voter received a letter stating their new precinct and information on the 2 ballot questions. ♦ The census, along with the dog licensing reminder, has gone to all households. You can also license your dog at the election in the field house (Bring proof of Rabies, proof of Spay or Neutered if new dog, $10.00 Cash or Check made out to Town of Reading). ♦ Taste of Metro North — sponsored by Reading Rotary — tomorrow - "Leap Day" February 29. Community Services ♦ The public hearing for the "South Main Street Design Best Practices" is scheduled for March 12, 2012 at 8:15 PM. vinanra ♦ Hot off the Press, and now on the web site for your reading pleasure — the latest Town audit: http://www.readingma.gov/Pages/ReadingMA Finance /statements /index and the FY 2013 35 ?a Board of Selectmen Minutes — February 28, 2012 — page 2 proposed budget: http: / /www.readingma.gov /Pages /ReadingMA Finance /Budgets /FY13 %20Index Library ♦ April 8 is National Library Week. There will be programs about Financial Literacy — called "Money Smart." ♦ There will be a transition to new software in May 2012 — after Memorial Day. The program is called Evergreen. Public Works ♦ We will be draining the ice skating rinks this week due to lack of cold weather. This is about two weeks earlier than we normally drain them. ♦ National Grid Gas Company finished the main/service replacement on Wilson & Ide Streets. Next project is a portion of Pearl Street. ♦ Working on contracts for Howard Street water main replacement and Lewis Street sewer repair, contracts should be advertised end of the month/first of March. ♦ As of 2 -11 -12 we have spent just short of 50% of the budget. We do have a month of winter left, though. ♦ We have received payment from Pulte Homes for the design of the signalization of the intersection of Hopkins Street and Main Street. We will begin the process of selecting a designer ASAP. Bob LeLacheur announced that the Town received a $5 million check from the MSBA for work done at Coolidge Middle School. Proclamations /Certificates of Appreciation Girl Scouts Silver Award — The Town Manager noted that a request came in for Certificates of Recognition for some Girl Scouts who earned the Silver Award. The Board should also designate a member to present them on March 12th. Camille Anthony indicated she would present them. A motion by Goldy seconded by Tafoya the Board of Selectmen voted to approve the Certificates of Recognition for the following Girl Scouts for earninIZ the Silver Award: Fallon Tierney, Emma McDonaj4h, Brianna LeConti, Emily Narahara. The motion was approved by a vote of 4 -0 -0. Discussion /Action Items Hearing — Establish Sturges Park Planning Committee — The Secretary read the hearing notice. The Town Manager noted there were no comments from the public. The make up of the committee consists of a member of the Recreation Committee, a representative of a sports organization, three residents at large and one Selectman. Recreation Administrator John Feudo noted that they will evaluate the park and area. Richard Schubert asked if he anticipates refiguring the skating area and John Feudo noted that was possible. 36 -7a:l--- Board of Selectmen Minutes — February 28 2012 —page 3 Richard Schubert requested date regarding field use, how many people use the park and what the demand is. A motion by Schubert seconded by Tafoya to close the hearing establishing the Sturges Park Planning Committee was approved by a vote of 4 -0 -0. A motion by Schubert seconded by Tafoya that the Board of Selectmen approve the policy establishing the Sturges Park Planning Committee was approved by a vote of 4 -0 -0. Continued Hearing — Policy on Amplified Sound in Public Parks — The Town Manager noted that pages 8, 9 and 10 are an email from Town Counsel with bold and underlined language that Town Counsel suggests adding and cross outs are to be deleted. Richard Schubert noted that the Recreation Committee grants the permit, but if it is for a prolonged use, then it goes to the Board of Selectmen. Petra Conboy who served on the ad hoc Amplified Sound in Public Parks Committee indicated the language looked fine to her. A motion by Tafoya seconded by Goldy to close the hearinIZ establishinlZ the Policy on Amplified Sound in Public Parks was approved by a vote of 4 -0 -0. A motion by Tafoya seconded by Goldy to approve the Policy on Amplified Sound in Public Parks as amended by Town Counsel was approved by a vote of 4 -0 -0. Close the Warrant — Presidential Primary — Ben Tafoya noted that the Presidential and Town Election is on Tuesday and residents can vote up to noon on Monday by absentee vote. There are also a lot of vacancies for Town Meeting members. A motion by Tafoya seconded by Goldy that the Board of Selectmen close the Warrant for the Presidential Primary Election to take place on March 6, 2012 from 7:00 a.m. to 8:00 p.m. at the Hawkes Field House, 62 Oakland Road was approved by a vote of 4 -0 -0. Close Annual Town Meeting Warrant — The Town Manager noted that Article 17 is for a utility easement. Ivy Road is a little street off Libby Avenue. The Town needs to loop our water main there. Sewer is already there but there is no easement. Article 20 deals with protection of people's privacy and yet protects the residents. The model bylaw was developed by people from the local and state levels. This will take place during the initial process for everyone who applies for livery, peddlers, etc. For liquor it will just be the licensee. Article 22 Town Counsel indicates we cannot go below 144 members. Ben Tafoya requested a brief memo from Town Counsel regarding what constitutes Town Meeting. ,? /..3 37 Board of Selectmen Minutes — February 28 2012 — page 4 A motion by Tafoya seconded by Goldy that the Board of Selectmen close the Warrant consisting of 23 Articles for the Annual Town Meeting to take place April 23, 2012 at 7.30 p.m. at the Reading Memorial High School, 62 Oakland Road was approved by a vote of 4- 0-0. Presentation on Conservation Regulations — Conservation Commission members Bill Hecht, Annika Scanlon, Tom Loughlin and former Conservation Commission member Will Finch were present. Bill Hecht noted that the Commission decided to challenge the easy items first including definitions. There are issues with isolated wetlands, fees and waivers. He noted that there is ambiguity and conflict in State regulations so they are searching for an appropriate middle ground. They will create a check list for minor projects and the list will be available online. The definition of vernal pool was reduced to one paragraph from two pages. There has been almost no public opinion. Mr. Hecht noted that the Commission will work through April on the tough issues and hold two public meetings. Their goal is to create a flow chart. Stephen Goldy asked if the process will be easier now than if we had just gone with the State regulations and Bill Hecht noted that residents want to be treated fairly. He suggested that Conservation Administrator Chuck Tirone do wetland delineation for a fee smaller than hiring a specialist. Richard Schubert noted that the end goal is to define the process. The Town Manager noted that the majority of complaints were about the attitude of the Conservation Commission. Another complaint was cost of delineation. We could charge a little more for the application fee and do the delineation ourselves. There were also complaints about the set back regulations. Stephen Goldy noted that the call for set back was to go to the state regulations. Stephen Goldy encouraged the community to attend the upcoming public hearings. He feels the flow chart and check list is a great idea. Reorganization of Board of Selectmen — Tafoya moved and Schubert seconded to place the following name into nomination for Chairman of the Board of Selectmen for a term expiring June 30, 2013: Stephen Goldy. A motion by Schubert seconded by Tafoya to close the nominations was approved by a vote of 4 -0 -0 and Stephen Goldy was appointed Chairman. Schubert moved and Anthony seconded to place the following name into nomination for Vice Chairman of the Board of Selectmen for a term expiring June 30, 2013: Ben Tafoya. A motion by Schubert seconded by Anthony to close the nominations was approved by a vote of 4 -0 -0 and Ben Tafoya was appointed Vice Chairman. 38 -% a, q Board of Selectmen Minutes — February 28, 2012 — paw Tafoya moved and Anthony seconded to place the followinI4 name into nomination for Secretary of the Board of Selectmen for a term expirinlz June 30, 2013: Richard Schubert. A motion by Anthony seconded by Tafoya to close the nominations was approved by a vote of 4 -0 -0 and Richard Schubert was appointed Secretary. Approval of Minutes A motion by Goldy seconded by Tafoya to approve the minutes of January 17, 2012 was approved by a vote of 4 -0 -0. A motion by Goldy seconded by Tafoya to approve the minutes of January 24, 2012 was approved by a vote of 4 -0 -0. A motion by Goldy seconded by Tafoya to approve the minutes of February 7, 2012 was approved by a vote of 4 -0 -0. A motion by Anthony seconded by Tafoya to adjourn the meeting at 9:18 p.m. was approved by a vote of 4 -0 -0. Respectfully submitted, Secretary 39 ��� March 8, 2012 Board of Selectmen Town of Reading 16 Lowell Street Reading, MA 01867 Re: Annual Notice - 2012 Annual License Fee - YE 2011 Dear Chairman and Members of the Board: _o N CO In accordance with Massachusetts cable regulations (207 CMR 10.01(2) and 10.02(6)), we are providing the following information: a sample subscriber bill, and rate & channel line -up information for your community. In addition, we are providing a copy of Comcast's policies and procedures, the customer Privacy Notice, information regarding changes to our residential service agreement, and customer information regarding equipment compatibility. Also, in accordance with M.G.L.c.166A §9, enclosed please find the 2011 license fee payment for your Community. This payment is equal to $0.50 per subscriber and reflects 4,289 subscribers as of December 31, 2011. Please feel free to contact me with any questions at (978) 927 -5700 x43024. Sincerely, Jane,A>. Lyman Jane M. Lyman Sr. Manager of Government & Regulatory Affairs Enclosures Comcast 41 Ccomcast COMCAST FINANCIAL AGENCY CORPORATION REMITTANCE ADVICE A Comcast Cable Communications Group Company 1701 JFK Boulevard Philadelphia, PA 19103 -2838 NO. 209800038 Date : 20- FEB -12 Vendor Name: READING TOWN OF MA Vendor No.: 154878 INVOICE NO. INVOICE DESCRIPTION DISCOUNT DATE AMOUNT NET AMOUNT 11 LicenseFee 16- FEB -12 2 FF SK -2011 .50 ANNUAL 0.00 2,144.50 TOTAL 0.00 2,144.50 11120980003811' x:044 X5443 2 6755283431►' 1 lu IMPORTANT PRICE ADJUSTMENT INFORMATION for Reading, MA Dear Valued Customer: December 2011 As part of our commitment to provide you with the best entertainment and communications experience, we continue to invest in making your services even better. Here are just a few highlights: More to Watch, More Ways— Anytime, Anywhere • Now, over 60,000 On Demand TV shows and hit movies on TV and online —over half are free! • Catch up and keep up with your favorite shows from all top networks & enjoy new movies On Demand —many the same day as DVD & a month before Netflix • Watch from your TV or online, anytime, anywhere —even from your iPad or iPhone! Faster Internet Speeds + Most Comprehensive Security = The Best Online Experience • XFINITY is the fastest Internet provider in the nation according to PC Mag* • Download speeds up to an incredible 105 Mbps, and now 25% faster on our most popular Internet tiers ** • Reliably fast: XFINITY delivers over 100% of its advertised download and upload speeds —even during the peak hours for Internet use * ** • Comprehensive online protection with Constant Guard, including Norton Security, at no extra charge * 2011 rating by PC Mag based on review of customer data from www.speedtest.net. ** 105 Mbps not available in all areas. ** *According to a recent government report from the FCC entitled `Measuring Broadband America,' August, 2011 Comcast Customer Guarantee and Commitment to Service • And with the Comcast Customer Guarantee, we promise to provide you a consistently superior experience, including 24/7 customer service and on time appointments —or we'll credit you $20 or give you a free premium channel for three months. While we continue to make these investments, we periodically need to adjust prices due to increases in programming and other business costs. Starting January 22, 2012, new prices will apply to certain video and Internet services and equipment as indicated in this notice. If you are currently receiving services on a promotional basis, under a minimum term agreement associated with a specific rate, or in the guaranteed period of one of our SurePriceTM plans, the prices for those specific services will not be affected during the applicable promotion, minimum term or SurePriceTM period. We'd welcome the opportunity to help you find the perfect package that meets your needs. Our Triple Play packages offer exceptional value and can give you more of what you want, your way. Visit us at xfinity.com or call us at 1- 800 - XFINITY to learn more. Thank you for being a Comcast customer. We look forward to continuing to serve you. Prices shown are for residential service only and do not include federal, state and local taxes, FCC user and franchise fees or Regulatory Recovery fees or other related costs. Prices, services and features are subject to change. Not all services are available in all areas. "*Feature and content availability varies by service plan and market. Provisioned download speeds have increased 25% on Performance and Blast! tiers. Not all speed tiers and increases are available in all areas. Current New Price Current New Price BASIC SERVICES Price Eff.01/22/12 1 DIGITAL SERVICES Price Eff.01/22/12 Reading, MA $39.95 No Change Includes Limited Basic, Digital Economy channels, Limited Basic ............... ........................$16.60 and a standard definition digital converter and remote $18.01 Expanded Basic ........... .........................$48.90 $51.12 Includes standard definition digital converter and remote for primary outlet With Digital Voice or Internet Service .................... Franchise Related Cost B ............................... $ 0.03 No Change DIGITAL SERVICES cPricet Eff.01/2r2/12 New Digital Economy ...... ............................... $39.95 No Change Includes Limited Basic, Digital Economy channels, and a standard definition digital converter and remote for the primary outlet, access to Pay- Per -View programming and Music Choice® With Digital Voice or Internet Service .................... $29.95 $34.95 Digital Starter ........ ............................... $65.50 $69.13 Includes Limited Basic, Expanded Basic, Digital Starter channels, movieplex, access to Pay- Per -View and $24.95 On Demand programming and Music Choice® converter and remote for primary outlet Digital Preferred plus One Premium 10 .................... $32.45 No Change Includes Digital Preferred and choice of HBO®, Includes Digital Economy and MultiLatino Showtime®, Starz®, Cinemax® or The Movie Channel® MultiLatino Max ...... ............................... Digital Preferred plus Two Premiums 10 ...................$43.45 Includes Digital Preferred and choices of two of HBO®, Showtime®, Starz®, Cinemax® or The Movie Channel® Digital Preferred Plus 10 ...... .........................$43.45 Includes Digital Preferred, HBO® and Starz® Digital Premier 10 ..... ............................... $57.45 Includes Digital Preferred, HBO®, Showtime®, Starz®, Cinemax® and Sports Entertainment Package MultiLatino Plus ...... ............................... $24.95 Includes Limited Basic, MultiLatino, standard definition digital converter and remote for primary outlet MultiLatino Extra ...... ............................... $39.95 Includes Digital Economy and MultiLatino MultiLatino Max ...... ............................... $59.95 Includes MultiLatino Extra, MultiLatino Max channels, access to Pay- Per -View and On Demand programming MultiLatino Ultra ...... ............................... $76.90 Includes MultiLatino Max and Digital Preferred 43 No Change No Change No Change No Change No Change No Change No Change SA9BF15J q�3 Current New Price BASIC AND DIGITAL ANCILLARY SERVICES Price Eff. 01/22/12 ABDO 9 ............. ....................... .......$19.95 TV5 MONDE (French) .............. ............................... No Change 3howtime® 9 .............. .........................$19.95 $11.95 No Change 3tarz® 9 .................. .........................$19.95 NED Cricket (South Asian) ........... ............................... No Change ;inemax® 9 ............... .........................$19.95 Digital Converter ................... ..............................$ No Change fhe Movie Channel® 9 ....... .........................$19.95 TV Globo (Portuguese /Brazilian) ...... ............................... $19.95 No Change 'layboy® 9. . . .......... ........................... $19.95 No Change Digital Preferred (Requires Digital Starter or Multit-atino Max) ...$17.95 No Change Viultil-atino 9 ............... .........................$14.95 $10.99 No Change =amity Tier 11 ........ ............................... $14.95 No Change Sports Entertainment Package@ 10 ....................... $ 7.95 No Change 1D Technology Fee (whole house) ....................... 12 $ 8.95 $ 9.95 3D Technology Fee (HD Technology Fee [whole house] after initial installation of service ... ............................... Disney Family Movies On Demand .... ............................... is required at an additional charge) .....................$ 0.00 No Change DVR Service 4, 16 (HD Technology Fee [whole house] Prices Vary $15.00 is required at an additional charge) ..................... $ 7.00 No Change 4nyRoom DVR Service 5,16 (HD Technology Fee [whole house] after initial installation of service ... ............................... is required at an additional charge) ..................... $11.00 $10.00 TiVo Service 13 ........ ..............................$ 2,95 No Change Digital Additional Outlet Service Charge (per outlet) Downgrade of service (In -home visit required) .......................... $11.50 With Standard Definition Digital Converter ................$ 8.95 $ 9.95 With HD Digital Converter ............................$ 8.95 $ 9.95 With CableCARD 14 ... ..............................$ 6.45 $ 7.45 Digital Adapter Additional Outlet Service (per outlet) 15 Signal Amplifier ...... ............................... $35.00 (1 st and 2nd additional outlet) ........................ $ 0.00 No Change (3rd, 4th, 5th, etc. additional outlets) ....................$ 1.99 No Change INTERNATIONAL SELECTIONS 16 Self Install Kit Shipping and Handling (Priority Shipping) ....... $30.00 Rai Italia ( Italian) .................. ............................... $ 9.95 TV5 MONDE (French) .............. ............................... $ 9.95 CTI -Zhong Tian Channel (Chinese / Mandarin ) ............................ $11.95 RTN( Russian ) .......................... .........................$14.95 VIDEO EQUIPMENT NED Cricket (South Asian) ........... ............................... $14.99 Zee TV(South Asian) ..................... .........................$14.95 Digital Converter ................... ..............................$ SIC (Portuguese) ................... ..............................$ 9.95 TV Globo (Portuguese /Brazilian) ...... ............................... $19.95 PAY-PER VIEW AND ON DEMAND SUBSCRIPTION SERVICES 16 (monthly except as noted) CableCARD (first card in device) ...... ............................... Bollywood Hits On Demand .......... ............................... $12.99 Bollywood Hits On Demand w/ a South Asian international selection .......... $ 9.99 Howard Stern On Demand .......... ............................... $10.99 Howard Stern On Demand (one year subscription) ...................... $119.99 WWE Classics On Demand .......... ............................... $ 7.99 here! TV On Demand ................ ..............................$ 7.99 Filipino On Demand ................ ............................... $ 7.99 Filipino On Demand w/ a Filipino international selection ................... $ 5.99 Too Much for TV On Demand ............... .........................$14.99 after initial installation of service ... ............................... Disney Family Movies On Demand .... ............................... $ 5.99 The Jewish Channel On Demand ..... ............................... $ 6.99 Pay- Per -View and On Demand Movies and Events (per title or event) 17 ..... Prices Vary SPORTS PACKAGES 16,19 MLB Extra Innings, MLS Direct Kick, NHL Center Ice ................... Call for pricing NBA League Pass, ESPN Game Plan, ESPN Full Court N/A VIDEO EQUIPMENT Limited Basic Only Converter ........ ............................... $ 0.90 Digital Converter ................... ..............................$ 1.75 Remote Control ................... ............................... $ 0.20 HD Digital Converter (Limited Basic Only) .............................. $ 2.25 CableCARD (first card in device) ...... ............................... $ 0.00 CableCARD (second card in same device) .............................. $ 1.50 Customer -Owned Video Equipment Credit .............................. $ 2.50 See www.comcast.com /equipmentpolicy for additional information N/A INSTALLATION FEES (per occurrence unless noted) 20 Unwired Home (Standard Installation) 21 at time of initial installation of service ............................... $29.00 after initial installation of service .... ............................... N/A Wired Home (Standard Installation) 21 at time of initial installation of service ............................... $29.00 after initial installation of service .... ............................... N/A Two Product 22 at time of initial installation of service ............................... $80.00 after initial installation of service .... ............................... N/A Three Product 23 Price at time of initial installation of service ............................... $90.00 after initial installation of service .... ............................... N/A Installation of each Additional Outlet at time of initial installation of service ............................... $15.50 after initial installation of service ... ............................... $25.50 Activation of each Additional Outlet at time of initial installation of service ............................... $ 8.50 after initial installation of service ... ............................... $17.00 Relocate Additional Outlet 5% at time of initial installation of service ............................... $15.00 after initial installation of service ... ............................... $15.00 Connection of VCR/DVD 5.99 at time of initial installation of service ............................... $ 7.95 after initial installation of service ... ............................... $16.00 Upgrade /Downgrade of service (No in -home visit required) ................. $ 1.99 Upgrade Standard Definition DVR or HD DVR Service ..................... $16.00 Upgrade of service (In -home visit required ) ............................. $16.00 Downgrade of service (In -home visit required) .......................... $11.50 Hourly Service Charge (For custom installation work) ..................... $31.60 In -Home Service Visit .............. ............................... $28.50 REACTIVATION FEES (No in -home visit required -per occurrence unless noted) Office reactivation for XFINITY Internet . ............................... $ 5.00 Office reactivation for XFINITY Voice ... ............................... $ 5.00 Office reactivation for XFINITY TV ..... ............................... $ 5.00 MISCELLANEOUS FEES Current New Price (per occurrence unless noted) Price Eff. 01/22/12 Service Protection Plan (covers all products) ................$ 3.30 $ 3.95 Field Collection Charge ....... .........................$20.00 No Change Visit to customer's residence required to collect past due balance or unreturned equipment Returned Payment Item (each) .......................... $20.00 No Change Late Fee (on overdue account balance) ..................... 5% No Change Name Change Fee ..... ..............................$ 1.99 No Change Convenience Fee -Agent .............................$ 5.99 No Change For payment made by phone with a Customer Care Representative Bill Statement Reprint -Agent .........................$ 5.00 No Change For bill statement copy requested by phone or in person with a Customer Care Representative Unreturned or Damaged ............................ Replacement Replacement Equipment Fees 24 Cost Cost Signal Amplifier ...... ............................... $35.00 No Change Self Install Kit t8 ............ .........................$10.00 No Change Self Install Kit Shipping and Handling (Standard Shipping) ...... $10.00 No Change Self Install Kit Shipping and Handling (Priority Shipping) ....... $30.00 No Change Shipping and Handling - Remotes (Separate Shipping) ....... $ 5.95 No Change TV GuideSM Weekly Magazine (per month) .................$ 4.20 No Change 44 SA9BF15K C11i y Current New Price XF TRIPLE PLAY PACKAGES 1 Price Eff. 01/22/12 Starter XF Triple Play Bundle .... ....................$131.99/mo. $136.99/mo. Includes Digital Starter for primary outlet, Performance Internet Service and Digital Voice Unlimited SurePrice 2 ................. ....................$119.99/mo. No Change SurePrice 2 . ....... ........................ ....$114.99/mo. No Change Preferred XF Triple Play Bundle .. ....................$144.99/mo. $149.99/mo. Includes Digital Starter for primary outlet, Digital Preferred, Performance Internet Service and Digital Voice Unlimited SurePrice 2 ................. ....................$129.99/mo. No Change SurePrice 2 ` ................ ...........$124.99/mo. No Change HD Preferred XF Triple Play Bundle ...................$154.99/mo. $159.99/mo. Includes Digital Starter for primary outlet, Digital Preferred, HD Technology Fee, Starz®, Performance Internet Service and Digital Voice Unlimited SurePrice 2 ................. ....................$139.99/mo. No Change SurePrice 2 ` ............... ....................$134.99/mo. No Change HD Preferred Plus XF Triple Play Bundle ...............$174.99/mo. $179.99/mo. Includes Digital Starter for primary outlet, Digital Preferred, HD Technology Fee, HBO®, Starz®, Blast! Internet Service and Digital Voice Unlimited SurePrice 2 ................. ....................$159.99/mo. No Change .......... .............. SurePrice 2 ` ...... I ...$154.99/mo. No Change . HD Premier XF Triple Play Bundle ....................$199.99/mo. $204.99/mo. Includes Digital Starter and Digital Premier with HD DUR service or AnyRoom DVR service for primary outlet, HD Technology Fee, Blast! Internet Service and Digital Voice Unlimited SurePrice 2 .................. ....................$179.99/mo. No Change SurePrice 2 � ............... ....................$174.99/mo. No Change HD Complete XF Triple Play Bundle ...................$229.99/mo. $234.99/mo. Includes Digital Starter and Digital Premier with AnyRoom DVR service for primary outlet, three Digital Additional Outlets with HD digital converters and remotes, HD Technology Fee, The Movie Channel®, Blast! Internet Service, Wireless Gateway, Xfinity Signature Support, Wireless Network Support and Digital Voice Unlimited SurePrice 2 ................. ....................$219.99/mo. No Change SurePrice 2 " ............... ....................$214.99/mo. No Change For 12 month promotion customers subscribing before October 1, 2011. Current New Price MULTILATINO PAQUETE TRIPLE Price Eff. 01/22/12 MultiLatino Max Paquete Triple .. ....................$131.99/mo. $136.99/mo. Includes MultiLatino Max for primary outlet, Performance Internet Service, and Digital Voice Unlimited SurePrice 2 ................. ....................$119.99/mo. No Change SurePrice 2 * .. ............................... I .$114.99/mo. No Change MultiLatino Ultra Paquete Triple .. ....................$144.99 /mo. $149.99/mo. Includes MultiLatino Ultra for primary outlet, Performance Internet Service, and Digital Voice Unlimited SurePrice 2 ................. ....................$129.99/mo. No Change SurePrice 2 ` .............................. I ....$124.99/mo. No Change MultiLatino Ultra HD Paquete Triple ...................$154.99 /mo. $159.99/mo. Includes MultiLatino Ultra for primary outlet, HD Technology Fee, Starz®, Performance Internet Service, and Digital Voice Unlimited SurePrice 2 ................. ....................$139.99/mo. No Change SurePrice 2 ° .............................. I ....$134.99/mo. No Change MultiLatino Ultra HD Plus Paquete Triple ...............$174.99 /mo. $179.99/mo. Includes MultiLatino Ultra for primary outlet, HD Technology Fee, HBO ®, Starz®, Blast! Internet Service, and Digital Voice Unlimited SurePrice 2 ................. ....................$159.99/mo. No Change SurePrice 2 * ............... ....................$154.99/mo. No Change MultiLatino Total HD Paquete Triple ...................$199.99 /mo. $204.99/mo. Includes MultiLatino Ultra and HD DVR Service orAnyRoom DVR for primary outlet, HD Technology Fee, HBO®, Showtime®, StarzO, Cinemax®, Sports Entertainment Package, Blast! Internet Service, and Digital Voice Unlimited SurePrice 2 ................. ....................$179.99/mo. No Change SurePrice 2 " ............... ....................$174.99/mo. No Change For 12 month promotion customers subscribing before October 1, 2011. TRIPLE PLAY AND Current New Price DOUBLE PLAY PACKAGES Price Eff. 01/22/12 Economy Triple Play .. ............................... $79.85 $84.85 Includes Digital Economy for primary outlet, Economy Internet Service and Digital Voice Local With More Economy Double Play ....... .........................$54.90 $59.90 Includes Digital Economy with standard definition digital converter and remote for primary outlet and Economy Internet Service 45 SA9BF15M G�-< F TRIPLE PLAY PACKAGE / MULTILATINO PAQUETE TRIPLE REWARDS Certain services available separately or as a part of other levels of service. Comcast service is subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package.' Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Recovery Fee, Public Access fees, other state or local fees or other applicable charges (e.g., per -call toll or international charges). Prices, services and features are subject to change. If you are a video service customer and you own a compatible digital converter or CableCARD device, please call 1- 800- XFINITY for pricing information or visit www. comcast. com /equipmentpolicy. After a notice of an increase in rates, you may change your level of service at no additional charge for a period of 30 days from the effective date of the change. Please refer to your billing statement for your Local Franchising Authority's name and address. Requires a Voice /Data Modem, except for HO Complete Triple Play. 2 SurePrice only available for 12 months to XF Triple Play or MultiLatino Paquete Triple Play customers after 12 month promotional package. 3 AnyRoom DVR service is included with HD Premier Triple Play, MultiLatino Total HO Paquete Triple and HO Complete Triple Play ifAnyRoom DVR service is installed on primary outlet. 4 Subject to availability. 5 Sold only with one or more Digital Additional Outlet Service with HD Converter, maximum 3 clients per household. 6 Not available in all areas. May require installation and non - refundable installation charge. 7 Requires purchase of Limited Basic. 8 Franchise Related Costs are costs associated with providing public, educational and /or government access facilities and equipment and /or other related costs in your community 9 Requires digital converter or CableCARD and Limited Basic. 10 Requires Digital Starter. 1 i Requires digital converter and ppurchase of Limited Basic and cannot be combined with Expanded Basic. Family Ter rogramming included in Digital services except for MultiLatino and MultiLatino on HBO. 12 Requires HO Technology Fee. 13 No service is not available in all areas and requires a Motorola High - Definition Digital Set -Top Box with DVR service. 14 Ap licable with a subscripption to any level of digital service. Includes a customer -owned vi equipment credit. An additional charge Will apply for additional CableCARDs in the same device. 15 Includes digital adapter and remote. 16 Requires digital converter and Limited Basic. 17 Price of Pay - Per -View and On Demand Movie or Event is displayed prior to the completion of the Pay - Per -View or On Demand ordering process. 18 Does not apply to CableCARD Self Install Kit. 19 Please call 1- 800- XFINITY for current pricing. 20 Does not include Extreme 105 Internet Service installation charge, wireless networking, professional internet installation, Voice installation fees or activation fees. 21 Standard installations include video installations up to 125 feet from existing Comcast plant, unless noted differently in the local franchise agreement. Custom installations include installations which require in -wall wiring or installations in extensive drop ceilings, basements or crawl spaces. 22 Includes any two pproduct installations: XFINITY TV- Unwired or Wired Home Standard Installation, XFINITY Internet -Professional Internet Installation or XFINITY Voice - Standard Installation. 23 Includes up to three outlets, XFINITY TV - Unwired or Wired Home Standard Installation XFINITY Internet - Professional Internet Installation and XFINITYVoice - Standard Installa- tion (does not include activation fee). 24 Please contact 1- 800- XFINiTY for questions regarding equipment replacement charges. 02012 Comcast. All rights reserved. 46 SSA99BF15N 4(.0 Regular Price Starter XF/ Multil-atino Max Preferred XF/ Multil-atino Ultra HD Preferred XF/ Multil-atino Ultra HD HD Preferred Plus XF/ MultiLatino Ultra HD Plus HD Premier XF/ Multil-atino Total HD 3 HD Complete XF Triple Play Bundle 3 HBO 9 $19.95 $15.00 $15.00 $15.00 Included Included Included Showtirne® 9 $19.95 $10.00 $10.00 $10.00 $10.00 Included Included Starzo 9 $19.95 $10.00 $10.00 Included Included Included Included Cinemax® 9 $19.95 $10.00 $10.00 $10.00 $10.00 Included Included The Movie Channel® 9 $19.95 $10.00 $10.00 $10.00 $10.00 $10.00 Included DVR Service 4,16 HD Technology Fee (whole house) is required at an additional charge $7.00 $7.00 $7.00 $7.00. $7.00 Included Included A,nylloom DVR Service 5,16 HD Technology Fee (whole house) is required at an additional charge $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 $10.00 Digital Additional Outlet Service $7.00 $7.00 $7.00 $7.00 $7.00 $7.00 Included (up to 3) HD Technology Fee $9.95 $9.95 $9.95 Included Included Included Included 3D Technology Fee 12 HD Technology Fee (whole house) is required at an additional charge $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Blast! Speed Upgrade $58.95 $10.00 $10.00 $10.00 Included Included Included Extreme 50 Upgrade 6 $99.95 $50.00 $50.00 $50.00 $40.00 $40.00 $40.00 Extreme 105 Upgrade 6 $199.95 $90.00 $90.00 $90.00 $80.00 $80.00 $80.00 Certain services available separately or as a part of other levels of service. Comcast service is subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package.' Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Recovery Fee, Public Access fees, other state or local fees or other applicable charges (e.g., per -call toll or international charges). Prices, services and features are subject to change. If you are a video service customer and you own a compatible digital converter or CableCARD device, please call 1- 800- XFINITY for pricing information or visit www. comcast. com /equipmentpolicy. After a notice of an increase in rates, you may change your level of service at no additional charge for a period of 30 days from the effective date of the change. Please refer to your billing statement for your Local Franchising Authority's name and address. Requires a Voice /Data Modem, except for HO Complete Triple Play. 2 SurePrice only available for 12 months to XF Triple Play or MultiLatino Paquete Triple Play customers after 12 month promotional package. 3 AnyRoom DVR service is included with HD Premier Triple Play, MultiLatino Total HO Paquete Triple and HO Complete Triple Play ifAnyRoom DVR service is installed on primary outlet. 4 Subject to availability. 5 Sold only with one or more Digital Additional Outlet Service with HD Converter, maximum 3 clients per household. 6 Not available in all areas. May require installation and non - refundable installation charge. 7 Requires purchase of Limited Basic. 8 Franchise Related Costs are costs associated with providing public, educational and /or government access facilities and equipment and /or other related costs in your community 9 Requires digital converter or CableCARD and Limited Basic. 10 Requires Digital Starter. 1 i Requires digital converter and ppurchase of Limited Basic and cannot be combined with Expanded Basic. Family Ter rogramming included in Digital services except for MultiLatino and MultiLatino on HBO. 12 Requires HO Technology Fee. 13 No service is not available in all areas and requires a Motorola High - Definition Digital Set -Top Box with DVR service. 14 Ap licable with a subscripption to any level of digital service. Includes a customer -owned vi equipment credit. An additional charge Will apply for additional CableCARDs in the same device. 15 Includes digital adapter and remote. 16 Requires digital converter and Limited Basic. 17 Price of Pay - Per -View and On Demand Movie or Event is displayed prior to the completion of the Pay - Per -View or On Demand ordering process. 18 Does not apply to CableCARD Self Install Kit. 19 Please call 1- 800- XFINITY for current pricing. 20 Does not include Extreme 105 Internet Service installation charge, wireless networking, professional internet installation, Voice installation fees or activation fees. 21 Standard installations include video installations up to 125 feet from existing Comcast plant, unless noted differently in the local franchise agreement. Custom installations include installations which require in -wall wiring or installations in extensive drop ceilings, basements or crawl spaces. 22 Includes any two pproduct installations: XFINITY TV- Unwired or Wired Home Standard Installation, XFINITY Internet -Professional Internet Installation or XFINITY Voice - Standard Installation. 23 Includes up to three outlets, XFINITY TV - Unwired or Wired Home Standard Installation XFINITY Internet - Professional Internet Installation and XFINITYVoice - Standard Installa- tion (does not include activation fee). 24 Please contact 1- 800- XFINiTY for questions regarding equipment replacement charges. 02012 Comcast. All rights reserved. 46 SSA99BF15N 4(.0 XFINITY TV Channel Lineu Limited Basic 2 WGBH -2 (PBS) / HD 802 3 HSN 4 WBZ -4 (CBS) / HD 804 5 WCVB -5 (ABC) / HD 805 6 New England Cable News 7 WHDH -7 (NBC) / HD 807 9 Public Access Channel 10 Government Access TNT Channel 11 NHPTV (PBS)1 / NHPTV USA Network Prime HD / HD 801 12 WLVI -56 (CM / HD 808 13 WFXT -25 (FOX) / HD 806 14 WSBK myTV38 (MyTV) Discovery Channel /HD 814 15 WBPX -68 (ION) / HD 803 16 WGBX -44 (PBS) 1/ HD 818 17 WUNI -27 (UNI) / HD 816 18 WBIN (IND) 1 / HD 811 19 WNEU -60 (Telemundo) CNBC / HD 815 20 WMFP -62 (IND) 21 WUTF -66 (Telefutura) ESPN2 /HD 817 22 Educational Access 58 QVC 72 WWDP -DT 1 98 RTPi 183 Jewelry TV 1 209 WGBH World 1 217 WGBH Kids 1 229 Trinity Broadcasting 55 Network 1 237 WGBH Create 1 279 WUNI -LAN 1 283 Leased Accessl 288 Universal Sports 63 (via WBIN -DT) 1 289 WBIN -COOL TV 1 291 WLVI -TCN 1 295 WYDN -48 (Daystar) 1 296 WENH Explore 1 297 This TV 1 724 WUNI -LAN 1 Expanded Basic 24 Disney Channel 25 Nickelodeon 26 ABC Family Channel 28 MTV 29 VH1 30 FX 31 TBS 32 Home & Garden TV 33 TNT 34 E! Entertainment TV 35 USA Network 36 Lifetime 37 A &E 38 The Learning Channel 39 Discovery Channel 40 Food Network 41 Fox News 42 CNN 43 CNN Headline News 44 C -SPAN 46 CNBC 47 The Weather Channel 49 ESPN 50 ESPN2 51 NESN 52 Comcast SportsNet 54 Speed 55 Spike TV 57 Bravo 59 AMC 60 Cartoon Network 61 Comedy Central 62 Syfy 63 Animal Planet 64 TV Land 65 VERSUS 66 History 68 BET Network 69 The Golf Channel 96 Travel Channel 186 truTV 208 Hallmark Channel 234 Inspirational Network 238 EWTN 251 MSNBC 270 Lifetime Movie Network 284 Fox Business Network Family Tier (Includes Limited Basic) 24 Disney Channel 25 Nickelodeon 32 Home & Garden TV 40 Food Network 43 CNN Headline News 44 C -SPAN 47 The Weather Channel 210 National Geographic HSN HD Channel 218 PBS Kids Sprout 221 The Hub 222 Disney XD 224 TeenNick 227 The Science Channel 229 Trinity Broadcasting CatholicTV Network 240 Do- It- Yourself Network 247 C -SPAN2 Digital Economy (Includes Limited Basic) 3 HSN 24 Disney Channel 34 E! Entertainment TV 35 USA Network 36 Lifetime 37 A &E 39 Discovery Channel 40 Food Network 41 Fox News 42 CNN 44 C -SPAN 47 The Weather Channel 55 Spike TV 58 QVC 59 AMC 60 Cartoon Network 61 Comedy Central 63 Animal Planet 64 TV Land 66 History 186 truTV 208 Hallmark Channel 238 EWTN 247 C -SPAN2 268 CatholicTV 823 Discovery HD 824 Disney HD 835 USA HD 837 A &E HD 841 Fox News HD 842 CNN HD 854 Food Network HD 859 AMC HD 863 Animal Planet HD 872 History HD 906 HSN HD 907 Hallmark HD Digital Starter (Includes Limited Basic and Expanded Basic) 1 On Demand 199 Hallmark Movie Channel 200 movieplex 211 style. 218 PBS Kids Sprout 219 G4 241 BBC America 242 H2 243 bio. 246 Bloomberg Television 247 C -SPAN2 249 C -SPAN3 252 Investigation Discovery 267 GSN 268 CatholicTV 333 XFINITY 3D 4 334 ESPN 3D 4 784 Travel Channel HD 786 G4 HD 788 Lifetime Movie 831 Network HD 789 Fox Business 848 Network HD 790 Hallmark Movie 850 Channel HD 791 OVC HD 794 Bravo HD 795 CNBC HD 797 bio. HD 810 NECN HD 823 Discovery HD 824 Disney HD 825 Nick HD 826 ABC Family HD 827 MTV HD 828 Palladia 829 VH1 HD 830 FX HD 831 TBS HD 832 HGTV HD 833 TNT HD 834 E! Entertainment TV HD 835 USA HD 836 Lifetime HD 837 A &E HD 839 Velocity HD 841 Fox News HD 842 CNN HD 843 CNN Headline News HD 846 Universal HD 847 The Weather Channel HD 848 Golf HD 849 ESPN HD 850 ESPN2 HD 851 NESN HD 852 Comcast SportsNet HD 854 Food Network HD 47 855 Spike TV HD 858 Comedy Central HD 859 AMC HD 860 Cartoon Network HD 862 Syfy HD 863 Animal Planet HD 865 VERSUS HD 867 TLC HD 872 History HD 901 MSNBC HD 902 fruTV HD 905 BET Network HD 906 HSN HD 907 Hallmark HD MultiLatino Max 25 Nickelodeon 28 MTV 29 VH1 31 TBS 33 TNT 38 The Learning Channel 49 ESPN 50 ESPN2 51 NESN 52 Comcast SportsNet 57 Bravo 62 Syfy 65 VERSUS 69 The Golf Channel 218 PBS Kids Sprout 270 Lifetime Movie Network 788 Lifetime Movie Network HD 794 Bravo HD 825 Nick HD 827 MTV HD 829 VH1 HD 831 TBS HD 833 TNT HD 848 Golf HD 849 ESPN HD 850 ESPN2 HD 851 NESN HD 852 Comcast SportsNet HD 862 Syfy HD 865 VERSUS HD 867 TLC HD Digital Preferred 1 On Demand 125 RLTV 176 Ovation 190 BBC World 193 Smithsonian Channel 197 Encore Family 198 ReelzChannel 201 Sundance Channel 202 Flix 203 Encore Action 204 Encore Love 205 Encore Suspense 206 indieplex 207 Encore Westerns 208 Hallmark Channel 210 National Geographic Channel 211 style. 212 Independent Film Channel 214 TV One 215 Women's Entertainment 216 Oxygen 220 Nicktoons 221 The Hub 222 Disney XD 223 Nick Jr. 224 TeenNick 225 retroplex 226 OWN (Oprah Winfrey Network) 227 The Science Channel 228 Nick Too 230 Discovery Fit and Health 231 Halogen TV 232 Nat Geo WILD 233 Planet Green 235 gmc 236 The Word Network 238 EWTN 239 Cooking Channel 240 Do- It- Yourself Network 244 SoapNet 245 Weatherscan Local 248 ESPNews 253 Military Channel 254 Current TV 255 Outdoor Channel 257 NBATV 259 NHL Network 260 TVG 261 CBS Sports Network 265 NFL Network 269 MLB Network 271 fuse 272 MTV Hits 273 MTV2 274 Centric 275 VH1 Soul '276 CMT Pure Country 277 VH1 Classic 279 GreatAmerican Country 280 MTV Jams 281 LOGO 282 CMT 286 ESPNU 326 Encore 599 NBA TV 686 Mnet 705 Mun2 711 Tr3s 715 NFL Network 719 Galavision 783 HDNet 785 Encore HD 787 Style HD 792 Disney XD HD 793 Fuse HD 796 ESPNews HD 798 IFC HD 799 WE HD 821 National Geographic HD 822 NHL Network HD 853 NFL Network HD 856 CBS Sports Network HD 864 CMT HD 866 Science Channel HD 900 ESPNU HD 904 MGM HD 907 Hallmark HD 911 Planet Green HD 912 TV One HD 913 NBA TV HD 914 MLB Network HD 915 Ovation HD SA9BF15P q0 KFINITY TV Channel lineup (continued) Sports Entertainment Package Pay- Per -View 773 HBO Latino HD 665 HTV 126 Crime and Investigation 399 In Demand HD 775 HBO Zone HD 666 HITN 127 Military History Channel 401 -403 Home Theater 868 Cinemax HD 667 Gran Cine 128 SportsNet NY (DOM) 435 Penthouse TV 870 HBO HD 668 EWTN Espanol 130 Comcast SportsNet Chicago (DOM) 451 Playboy 871 HB02 HD 669 El Garage TV 131 The MTN (OOM) 452 Juicy 873 Starz Edge HD 670 Ecuavisa Internacional 133 Comcast SportsNet Bay Area (OOM) 453 Playboy espanol 874 Starz Kids & Family HD 671 Viendo Movies - West 213 Turner Classic Movies 457 TEN 875 Starz HD 672 CB TO Television Michoacan 248 ESPNews 459 REAL 876 Starz Comedy HD 673 Caracol TV 250 Speed Channel 800 In Demand HD 877 Showtime HD 674 Canal 52MX 255 Outdoor Channel 878 Showtime 2 HD 675 Canal 24 Horas 256 Fox Soccer Sports Pay- Per -View 880 Showtime Extreme HD 676 Canal 22 Internacional 257 NBATV 600 NBA LP PRE 883 TMC HD 677 Cable Noticias 258 ESPN Classic 601 -610 MLS - NBATEAM 1 -10 884 TMC Xtra HD 678 AYM Sports 259 NHL Network 612 TEAM HD International Channels s 704 Supercanal Caribe 260 261 TUG CBS Sports Network 621-634 635 HL GAME GAME GAME HD 134 Neo Cricket 705 706 Mun2 Discovery en espanol 262 FCS Atlantic 679 Rai Italia 707 Cine Latino 263 FCS Central Digital Premium g 680 TV Globo 708 FOX De ortes 264 FCS Pacific 301 HBO 681 SIC 709 CNN en Es p -ol an 265 NFL Network 302 HB02 685 Neo Cricket 711 Tr3s 266 Tennis Channel 303 HBO Signature 688 TV5MONDE 712 Viendo Movies 269 MLB Network 304 HBO Family 701 Zee TV 713 Cine Mexicano 278 Fox Movie Channel 305 HBO Comedy 702 CTI Zhong Tian 714 GoITV (English) 285 Big Ten Network 306 HBO Zone 703 RTN 716 History en espariol 286 ESPNU 307 HBO Latino MultiLatino 717 718 WAPA America Telemicro Internacional 287 599 NFL RedZone NBATV 321 322 Starz Starz Edge 641 TEN Enlace USA 719 Galavisi6n 714 GoITV 323 Starz InBlack 642 Telefe Internacional 720 ESPN Deportes 715 NFL Network 324 Starz Kids & Family 643 TeleF6rmula 722 723 resa! Sor i P Latele Novela NETWORK 796 822 ESPNews HD NHL Network HD 325 327 Starz Cinema Starz Comedy 644 645 TeleRitmo TV Chile 725 Discovery Familia 838 Tennis Channel HD 338 5StarMax 646 TV Colombia 757 Television Dominicana 853 NFL Network HD 339 OuterMax 647 VideoRola 856 CBS Sports Network HD 340 WMax 648 Utilisima 885 Big Ten Network HD 341 Cinemax 649 TVE East 899 NFL RedZone HD 342 MoreMax 650 TV Venezuela 900 ESPNU HD 343 ActionMax 652 Telehit 903 Turner Classic Movies HD 344 ThrillerMax 653 Ritmoson Latino 913 NBA TV HD 361 Showtime 654 Bandamax 914 MLB Network HD 362 Showtime 2 655 De Pelicula 363 Showtime Showcase 656 De Pelicula Clzsico Music Choice® 364 Showtime Extreme 657 SUR Peru A minimum subscription to Digital 365 Showtime Beyond 658 Mexico TV Economy or Digital Starter is required to 366 Flix 659 Canal SUR receive these channels. 381 The Movie Channel 660 Once Mexico 382 TMCXtra 661 MultimediosTelevisi6n 501 -546 Channel Information available on 451 Playboy Channel 2 662 Mexicanal musicchoice.com 771 HBO Signature HD 663 La Familia Cosmovision 664 Infinito Some restrictions apply. Not all programming is available in all areas. Digital equipment required to receive channels except certain Limited Basic channels. High- definition capable equipment is required to receive high- definition channels. Additional equipment fees may apply. 1 Available in all digital format. Digital capable equipment is required. Channels subject to availability. 2 A subscription to Playboy Channel digital service is required to receive this channel. 3 Available for individual purchase only. 4 A full HD /3D stereoscopic TV, manufacturer's specified 3D glasses and an RNG HD /3D converter is required to receive 3D channels. SA9BF150 4s qL9 Dear Valued Customer: IMPORTANT PRICE ADJUSTMENT INFORMATION for Reading, MA March, 2012 As part of our commitment to provide you with the best entertainment and communications experience, we continue to invest in making your services even better. Now you can enjoy even more On Demand choices and even faster Internet speeds along with our Comcast Guarantee, including 24/7 customer service and on -time appointments. Periodically we need to adjust prices due to increases in programming and other business costs. Starting May 1, 2012, new prices will apply to certain video services, equipment and installation fees as indicated in this notice. We'd welcome the opportunity to help you find the perfect package that meets your needs. Visit us at xfinity.com or call us at 1- 800- XFINITY to learn more. Thank you for being a Comcast customer. We look forward to continuing to serve you. Prices shown are for residential service only and do not include federal, state and local taxes, FCC user and franchise fees or Regulatory Recovery fees or other related costs. If you are currently receiving services on a promotional basis, under a minimum term agree- ment associated with a specific rate, or in the guaranteed period of one of our SurePriceTM plans, the prices for those specific services will not be affected during the applicable promotion, minimum term or SurePriceTM period. Prices, services and features are subject to change. Not all services are available in all areas. INSTALLATION FEES (per occurrence unless noted) 4 Current New Price BASIC SERVICES Price Eff. 05/01/12 Reading, MA $29.00 $32.00 Limited Basic .............. .........................$18.01 No Change Expanded Basic ........... .........................$51.12 $29.00 No Change Includes standard definition digital converter and remote for primary outlet Franchise Related Cost 2 ............................... $ 0.03 $ 0.04 $14.15 Current New Price DIGITAL SERVICES Price Eff. 05/01/12 Digital Starter ........ ............................... $69.13 No Change Includes Limited Basic, Expanded Basic, Digital Starter channels, movieplex, after initial installation of service ......................$17.00 access to Pay- Per -View and On Demand programming and Music Choice® $21.75 Relocate Additional Outlet Current New Price INTERNATIONAL SELECTIONS 3 Price Eff. 05/01/12 Rai Italia ( Italian) ....... ..............................$ 9.95 $ 9.99 TV5 MONDE (French) ... ..............................$ 9.95 $ 9.99 CTI -Zhong Tian Channel (Chinese /Mandarin) ................ $11.95 $11.99 RTN( Russian) .............. .........................$14.95 $14.99 Zee TV (South Asian) ... ............................... $14.95 $14.99 SIC (Portuguese) ....... ..............................$ 9.95 $ 9.99 TV Globo (Portuguese /Brazilian) ......................... $19.95 $19.99 Hourly Service Charge (For custom installation work) ......... Current New Price VIDEO EQUIPMENT Price Eff. 05/01/12 Limited Basic Only Converter ........................... $ 0.90 $ 0.60 Digital Converter ...... ............................... $ 1.75 $ 2.15 HD Digital Converter (Limited Basic Only) .................. $ 2.25 $ 2.15 CableCARD (second card in same device) .................. $ 1.50 $ 1.15 INSTALLATION FEES (per occurrence unless noted) 4 Current Price New Price Eff, 05/01/12 Unwired Home (Standard Installation) 5 at time of initial installation of service ................... $29.00 $32.00 Wired Home (Standard Installation) 5 at time of initial installation of service ................... $29.00 $32.00 Installation of each Additional Outlet at time of initial installation of service ...................$15.50 $14.15 after initial installation of service ...................... $25.50 $31.50 Activation of each Additional Outlet at time of initial installation of service ................... $ 8.50 $ 7.75 after initial installation of service ......................$17.00 $21.75 Relocate Additional Outlet at time of initial installation of service ...................$15.00 $13.60 after initial installation of service ...................... $15.00 $13.60 Connection of VCR/DVD at time of initial installation of service ................... $ 7.95 $ 8.55 after initial installation of service ......................$16.00 $19.10 Upgrade Standard Definition DVR or HD DVR Service ......... $16.00 $20.05 Upgrade of service (in -home visit required ) .................$16.00 $20.05 Downgrade of service (In -home visit required) .............. $11.50 $12.05 Hourly Service Charge (For custom installation work) ......... $31.60 $33.60 In -Home Service Visit (Video) ........................... $28.50 $33.55 In -Home Service Visit (Voice or Internet) ................... $28.50 $40.00 r Requires purchase of Limited Basic. 2 Franchise Related Costs are costs associated with providing public, educational and /or government access facilities and equipment and /or other related costs in your community. 3 Requires digital converter or CableCARD and Limited Basic. 4 Does not include Extreme 105 Internet Service installation charge, wireless networking, professional internet installation, Voice installation fees or activation fees. 5 Standard installations include video installations up to 125 feet from existing Comcast plant, unless noted differently in the local franchise agreement. Custom installations include installations which require in -wall wiring or installations in extensive drop ceilings, basements or crawl spaces. 49 SACBFDBE �� 1 Contact us: www.comcast.com For service at: News from Comcast - Sample Customer Bill - 1- 800- XFINITY (1- 800 -934 -6489) Account Number Billing Date 02/12/12 Total Amount Due $73.42 Payment Due By 02/26/12 Page 1 of 2 Payment Due By 02/26/12 Please ask us about our convenient and easy automated payment XFINITY TV 69.46 methods. Taxes, Surcharges & Fees 3.96 Total New Charges $73.42 Detach and enclose this coupon with your payment. Please write your account number on your check or money order. Do not send cash. Ccomcast Account Number Payment Due By 02/26/12 BOX 6505 CHELMSFORD MA 01824 -0000 Total Amount Due $73.42 Amount Enclosed $ Make checks payable to Comcast COMCAST PO BOX 1577 NEWARK NJ 07101 -1577 50 x'6/0 ccpmcast' Service Details Contact us: www.comcast.com 1- 800 - XFINITY (1- 800 - 934 -6489) Payment - 01/18/12 -Thank You -84.88 -- .. -..... - - ------------ ---------- --- ---------- -- ----- -- - - - - -- ---- --- -- - - - - -- - Payment - 01/24/12 - Thank You -41.50 Total Payments - $12638 Digital Starter 02/19 - 03/18 69.13 Includes: Digital Starter Programming, Interactive Program Guide, And Music Choice, Expanded Basic Service, Limited Basic Service ($11.56), Digital Converter & Remote. - - I ----- - ---- -- -- - - - --- - -- - -- --------- - ------ --- ------- - -- ---- - - - - -- Fr�nrhicc Pclatcrl (_nct 42 /1Q - n52 /1R (Cost Associated With Local Access Programming, Facilities, Equipment Or Other Related License Requirements) Total XFINITY TV $69.46 TV State Sales Tax 0.01 -- - ------ - ------ ----------- - ------------------ --- - - - - ------ - - - - -- -- - - - - -- ----------------...------- Access Fee 3.87 ---------- - --------- --------- -- - - - -- ------- - - - - -- ----------------- --- ---- - - - - -- ... - --------------- FCC Fee 0.08 Total Taxes, Surcharges & Fees $3.96 Closed Captioning Customers: For assistance call (800)266 -2278 or go online for email or live chat at www.comcast.com /support. For written concerns contact: N. W- Patel, Comcast Closed Captioning Office, 1701 John F. Kennedy Blvd., Phila., PA 19103 -2838, email: Closed_Captioning @Comcast.com, fax:(215)286 -4700 or leave a message on our closed captioning line: (215)286 -8000. Hearing /Speech Impaired Call 711 for Customer Service Moving? Call 1- 800 - XFINITY 51 Account Number Billing Date 02/12/12 Total Amount Due $73.42 Payment Due By 02/26/12 Page 2 of 2 Important Account Information Questions about your bill or service? Call Comcast at 1- 888 - 633 -4266 with any question about your bill or problems with any of your Comcast services. Billing disputes must be received within six (6) months from the due date of this bill- After you have contacted us, if you are not satisfied with our resolution of a problem with your video service, or, if you have a complaint regarding our video prices, you may contact the MA Department of Telecommunications and Cable - Consumer Division, 1000 Washington St., Boston, MA 02118 -6500. Call 617 - 305 -3531 or 800 - 392 -6066 or Email: consumer .complaints @state.ma.us. The Local Franchise Authority for video service is the MA DTC at the above address. The FCC ID for your town is: MA0078. Comcast has all the speed you need to do everything you want on the internet -- faster, including our Performance Starter tier, with speeds up to 6Mbps, for $49.95 per month. The Comcast Service Centers for your area are: Lowell - 12 Washer St., M -F 8:30 -5, Sat 9 -1; Wilmington - 2 Lowell St., M -F 9 -5, Sat 9 -1; Saugus - Walnut Plaza, 188 Broadway, M -F 8:30 -5, Sat 9 -1, opens at 11 AM on the 3rd Thursday of every month. 4 HOW TO USE YOUR CABLE SERVICE Congratulations on your choice of one of the world's best entertainment and information media - cable TV! We have designed our Comcast cable television service to be as simple to use as it is exciting to explore! This information is provided to enable you to be more knowledgeable about your service and to answer any questions you may have about it. HOW CABLE TELEVISION WORKS Cable television brings you more channels and generally better reception than off -air reception of broadcast television because the television signals travel to your home by way of cable, rather than through the air. Because, television stations are brought into your home through miles of high - technology able, your television reception is uninterrupted by trees, buildings and other surface obstacles. In addition to certain local television stations, communications satellites allow you to receive many additional channels through cable television. A large selection of viewing choices is available from your cable company. Here is how these channels are received: I. Individual television programs are produced in many locations around the world. 2. These programs are transmitted to communication satellites that orbit the earth. These satellites stay in a fixed position 22,300 miles above the earth, allowing them to transmit signals to your community. 3. Local satellite dishes receive Z these signals. 4. The cable television control center — the "head -end" - processes these satellite signals, along with the signals 3 from your local television s stations and other sources, 4 so they can be transmitted over our cable system to your home. S. These quality television programs are brought to your home by way of hundreds of miles of cable, either strung on poles or buried underground. COMPLAINT PROCEDURES If you have a complaint regarding your cable television service or your bill, please call the local customer service number listed below aim or our toll -free telephone number which is available 24 hours a day, seven days a week. You can also visit our local business office listed on your billing statement. Alternatively, if you wish to put your comments in writing, your letter should be addressed to Comcast at the local address listed on your billing statement. We will promptly try to resolve your complaint If we are unable to resolve your complaint, we will notify you that we are unable to do so and explain the reason why. If you are dissatisfied with our resolution of your complaint, or we are unable to resolve your complaint, you may contact the local franchising authority to discuss your complaint. Please refer to your monthly cable bill or call the local customer service number listed below for the name and address of your local franchising authority. INSTALLATION Someone over 18 years of age must be home during the installation of your cable television service, This will ensure a thorough and complete installation and will allow you to become more familiar with your cable service and equipment. GENERAL DO'S AND DON'TS We have installed cable in your home in a manner that is consistent with Federal Communications Commission ( "FCC') rules. Here are a few tips to keep it operating safely and reliably: I. During severe electrical storms you should unplug your television set and cable converter to avoid damage. Comcast and your set manufacturer are not responsible for damage which occurs due to acts of nature. 2. Your cable converter operates on 110 volts. Please take all the same precautions you would for any small appliance, such as checking the cord to make sure it is not worn or damaged. 3. For your own safety, do not attempt to open or otherwise tamper with your cable converter. 4, If you have someone other than Comcast install the inside wiring in your home, or if you do it yourself, you are responsible for ensuring that the installation a. complies with all applicable governmental regulations (FCC signal leakage rules, for example), and b. does not interfere with the normal operations of the cable system or any other communications systems, such as those used by police and fire departments. BILLING Your monthly cable bill not only gives you a listing of your current charges, payments and credits, but it may also contain special messages to our customers. Take time to review your bill to make sure your name. address and other information are correct. You generally will be billed at the same time each month unless you are notified otherwise. 52 61 bj� Your first statement will include a monthly charge for the upcoming month. It may also include: 1. Your installation charge, 2. A partial charge for your first month's service if you are connected in the middle of a billing cycle; for example, if your monthly cable fee is $24.00 and you connect to cable on the tenth day of a 30 -day month, you would be billed for 2/3 of a month. The amount shown next to the line entry "prorate" or "partial month" would be $16.00. 3. Your payment due date, 4. An address to send any written requests in a separate letter to Comcast, and S. All prices for services (these may be subject to applicable franchise fees and taxes). THEFT OF SERVICE The Cable Act (47 USC § 533) created both civil and criminal penalties for manufacturers, suppliers and users of unauthorized cable devices. This federal theft -of- service law supplements any existing state or local laws, and provides a federal remedy against any person who, without authorization, intercepts or receives any communication service which is provided over a cable system. This federal law prohibits the unauthorized interception or receipt of any communications service over a cable system. This would include the theft of audio, video, textual data or other service, including data transmitted to or from a customer over a system that has interactive capability. The law applies to both manufacturers and distributors of equipment, as well as individual subscribers. The Cable Act provides both civil and criminal penalties for theft of cable services. Under this federal legislation, a cable operator may seek substantial monetary damages for the theft of its cable services. In addition, if the violations are willful and for commercial advantage or private financial gain, the court may award damages of up to $50,000 in civil cases and a maximum of $100,000 for certain criminal violations, in addition to a maximum of five years imprisonment for subsequent offenses. Theft of service creates unfair burdens on cable subscribers who are forced to subsidize the benefits that other individuals are getting by receiving cable service without paying for it ABOUT YOUR CONVERTER Many television sets cannot receive the large number of channels offered by cable television. In order to receive these channels, as well as to descramble certain optional premium or pay -per- view services, you may require an electronic channel selection device called a "converter." A converter and a remote control are available from Comcast on a lease basis or may be purchased at certain retail outlets, including consumer appliance or electronics stores. Some television components like VCRs, cable -ready sets and remote - control devices may not be compatible with your cable television service. We encourage you to make certain components you purchase are compatible with your cable television service prior to making a purchase. For further information, please refer to the Equipment Compatibility section of this notification, or call your local Comcast office. Converters that unscramble services also provide our customers with the option to use "parental control" to block channels they wish not to view. It is easy to watch your television after connecting to cable using a converter. just turn on both your television set and the converter. Make sure that your television is tuned to the output channel of your converter (Ch. 2. 3 or 4), and then select the channel you want to watch by using the controls on either the converter or the hand -held remote control device. To ensure reliable operation, make sure the converter is plugged into a "live" electrical outlet, rather than one controlled by a light switch. Loss of power to some converters may result in a temporary loss of cable service, even after the power is restored. 53 IF YOUR CONVERTER IS PROVIDED TO YOU BY COMCAST, YOU MUST RETURN IT ONCE YOU ARE NO LONGER A CUSTOMER. IF YOU HAVE PROBLEMS If you experience a problem with picture or signal quality, you should review your television and/or VCR owner's manual for proper adjustment or please try the troubleshooting information below. If your service problem does not clear up you should call the local customer service number listed below and describe the problem to a customer service representative. In order to correct the problem, we may need access to your premises. If required, a service call will be scheduled at a time convenient to you. We will make all reasonable efforts to resolve any complaints you have concerning the quality of our signals promptly and efficiently. Excluding conditions beyond our control, we will respond to a service interruption no later than twenty-four hours after receipt of notification. We respond to other service problems no later than the next business day after notification. If our service technician is unable to correct the problem to your satisfaction we will, at your request, schedule a second service appointment. If we remain unable to correct the problem you will be notified of this fact and the reason why. If you are dissatisfied with our resolution of your service problem, you may contact the local franchising authority to discuss the problem with your service. Please refer to your monthly cable bill or call the local customer service number listed below for the name and address of your local franchising authority. IMPORTANT: Is your television set dial set on the converter output channel (example: Ch. 2, 3 or 4)? Wrong Channel • Check television set dial and converter for channel setting: *.. Snow on Screen ... Check to make sure converter is plugged into a working outlet m No Picture, No Sound • Make sure the television set is plugged into a "live" electrical outlet, and not controlled by a wall switch. • Push red "reset' button on back of television set, if your set has one. Adjust "brightness" control on television see if your set has one. Picture Shrinks • May be an overloaded circuit in your television set, or Electric company power cutback- No Picture • Check channel setting on converter and television set Check listing to make sure channel is broadcasting during this time slot. • Wait for the television station announcement of difficulty. • Check other channels to compare reception. CABLE AND YOUR VCR, DVD PLAYER, DVD RECORDER If you are a VCR, DVD Player, DVD Recorder owner, you can use your VCR, DVD Player, DVD Recorder to receive additional enjoyment from your cable television service. Comcast wants to help you understand how to make your VCR, DVD Player, DVD Recorder and cable television service compatible entertainment components. With your cable service VCR, DVD Player, DVD Recorder combination, you can record your favorite movies and cable programs for later viewing. We want you to have maximum Flexibility in watching what you want, when you want to watch it C! 613? VCR, DVD Player, DVD Recorder -Cable Hookup Warnings I. Additional equipment, such as coaxial cables, signal splitters or A/B switches, may cause picture distortion if it does not meet Comcasc systems' standards. Please call our repair department before you purchase additional hookup equipment. 2. We recommend against cutting cable wire connectors. An improperly cut cable may cause picture distortion. 3. All cable connections must be fitted "wrench tight." Installing Your VCR, DVD Player, DVD Recorder Installation of your VCR, DVD Player, DVD Recorder can be completed through a variety of different methods depending upon your viewing and recording requirements. The various options available for connecting your VCR. DVD Player, DVD Recorder are described below. To Record What You View The diagram below shows how to install your VCR. DVD Player, DVD Recorder so you may view and record the same channel. When using this option, be sure you have both your TV and VCR, DVD Player, DVD Recorder set to the proper channel. Step I: The coaxial cable from the wall connects to the "in" terminal on the converter. Step 2: A coaxial cable is connected from the converter "out' terminal to the "In" terminal on your VCR. DVD Player, DVD Recorder. Step 3: A second coaxial cable is connected from the "out' terminal of your VCR DVD Player, DVD Recorder to the back of your television set Step 4: The coaxial cable is then either attached to the 75 OHM input terminal if you have a cable -ready television, or a "matching transformer" is installed on the end of the cable connector, and the transformer is then attached to the VHF aerial terminals. Cable Drop Converter IN OUT , DVD Recorder IN OUT TV Tans Io o OHM VHF Aerial True Cable Compatibility Please refer to the Equipment Compatibility section in this notice regarding cable compatibility, or call your Comcast office if you have questions. If your service level and your equipment are compatible, Then generally you can be hooked up to cable service according to [he following diagrams-. Cable- Compatible TV & VCR, DVD Player, DVD Recorder -Cable Connection TV VCR, DVD Player, DVD Recorder Output c Input q Transformer Wall Plate ; -------- - N Power Plug Cable- Compatible TV Cable Connection TV CABLE WIRE ELECTRICAL WIRE r Wall Power Plug Plate 54 Installing Digital Cable Service Upon request for an upgrade to Comcast Digital Cable, self - installation kits and manuals for Digital Consumer Terminals ( "DCT ") are available from your local Comcast cable office for a separate charge. The installation and other instructions relating to DCTs differ from those set forth above due to the uniqueness of the DCT and the digital and other services and functions that may be received through it. Contact your local Comcast cable office for further details. A BRIEF NOTE ABOUT THE SERVICES WE OFFER Not all services are available in ail orecs. Please call your local Comcast office for details. Basic Service Basic Service is one of our most viewed levels of service. Basic Service may include off -air broadcast stations and franchise- required public, educational and government access channels. All such programming varies on a community -by- community basis and is subject to change at any time. Currently, our cable customers must subscribe to Basic Service in order to subscribe to any tiers of video service offered by Comcast. Expanded Basic Service Expanded Basic Service is the level of service that generally carries all non- premium cable channels, such as The Discovery Channel, Lifetime, ESPN, ABBE, USA, TNT and, where available, regional sports services. All such programming varies on a community -by- community basis and is subject to change at any time. Expanded Basic Service, where available, is an optional level of service above and beyond Basic Service. A customer must receive Basic Service in order to be eligible to receive Expanded Basic Service. Premium Services Premium Services are generally available to customers who receive Basic Service. Customers typically do not need to receive Expanded Basic Service in order to get premium channels. Premium channels generally include Home Box Office (HBO), Showtime, Cinemax, STARZ!, and Encore. All premium services may not be available in all areas. There is a separate monthly charge for each premium channel a customer receives. Digital Cable Services Many of our customers have chosen Comcast Digital Cable. It provides a special interest and other channels, digital music channels and access to multiple pay - per -view channels and multiplexed services, among other features, in addition to the analog service our customers already receive. In addition, interactive television services may be available in some areas. Other Optional Services In addition to these programming services, we may also offer our customers the option of renting converters or remotes for an additional monthly charge; the Cable Guide. Pay- Per -View or other services, including ordering and downloading pay - per -view services; and optional interactive television services, such as e-mail and access to the Internet. We may also have available Comcast High -Speed Internet Service for personal computers that offers content- enhanced access to the Internet; full motion video; national. regional, and local content; e -mail; personalized browsers; and other exciting features at unprecedented speed and convenience. Comcast High -Speed Internet service may not be available in all areas and is subject to certain terms and conditions. A NOTE ABOUT PROGRAMMING We receive programming from various non -cable and cable networks. We are not responsible for the content of programs aired by these networks. Programming complaints or questions should be directed to the particular cable or broadcast networks. (,,.b(q MOVING BEFORE YOU MOVE, please call Comcast_ This is the best way for us to disconnect your service, recover your converter and arrange for cable television service in your new home. Call us in advance, and we will schedule a new installation if your new home is in our service area. If you decide to disconnect your cable television service, converters, remote control devices and any other equipment provided by Comcast should be returned to us immediately. Customers are liable for these items and will continue to be billed until the equipment is returned, or, if you have lost it or are otherwise unable to return it, paid for. EMERGENCIES Emergencies such as fallen utility lines, violent storms or sub- freezing weather may interfere with reception of cable service. We will promptly have one of our crews correct an emergency situation as soon as it is safely possible. IMPORTANT NOTICE TO OUR CUSTOMERS REGARDING EQUIPMENT COMPATIBILITY "CABLE READY" AND "CABLE COMPATIBLE EQUIPMENT" Many subscribers currently rent or own set -top converters.to rprplvP nur rAIP cP —irpc RPr_],I a c>r_- p mnvorror GLnrrinnc as the channel tuner on your television or VCR, it may prevent You from using some of the special features and functions of your television or VCR. For example, you may not be able to view one program while recording another, record two or more consecutive programs that appear on different channels, use advanced picture generation and display features such as "picture in picture," channel review or use other features that necessitate channel selection by the television set or VCR. Some of these problems may be resolved by the use of A/B switches, signal splitters, and /or other supplemental equipment that can be purchased from Comcast or at electronic stores. Please call us if you would like to discuss the type of special equipment needed to resolve individual compatibility problems or if you have any questions regarding other equipment compatibility issues. In order to enable you to utilize special features, which your television and VCR may have, we will make available, upon your request, equipment which will allow for simultaneous reception Of two or more scrambled or encrypted signals and for tuning to alternative channels on a pre - programmed schedule. This equipment could include for example, set -top converters and multiple descrambler /decoders and /or timers (or if such devices are not available, multiple set -top devices will be provided), and signal bypass switches. If you plan to purchase cable services that we scramble or encrypt, such as premium, pay - per -view or digital services, you should make sure that any set -top converter, or navigation device or Digital - cable -ready television (which can receive digital cable services using a device that we must provide called a CableCard in place of a converter) that you purchase from a retail outlet is compatible with our system or Note: CableCards will not support two -way, interactive services such as On Demand, pay - per -view and the Comcast interactive program guide. Sets capable of supporting two -way services will be available in the future, and Comcast is committed to supporting that technology when it becomes available. Upon your request, we will provide you with the necessary technical parameters necessary for any set -top converter rented or acquired from retail outlets to operate with our cable system. If you see advertisements for set -top converters that have descramblers in them, you should understand that these devices may be illegal to use. Because of the need to protect our scrambled services, we will not authorize the use of any converter /descrambler which does not conform to all required signal security specifications. People who use illegal converters / descramblers may be subject to prosecution for theft of cable service. It is unlawful to alter or tamper with any device belonging to a cable operator in order to receive, intercept or assist in receiving or intercepting any communications service offered over a cable system. People who take such actions may be subject to fines or imprisonment. AVAILABILITY OF SPECIAL BY -PASS EQUIPMENT Some of the channels offered on the Comcast cable system may also be scrambled and viewed only if a set -top converter is used. However, as described above, a converter may limit your ability to use certain advanced features on your television set VCR, DVD Player, DVD Recorder. If you use a converter and you have problems using the special features, additional special equipment may be necessary to regain some or all of these features. Comcast will consult with you in order to determine what specific equipment may be available to solve your particular situation. This equipment may include an additional converter, or, if you have a receiver that can tune our cable channels, possibly a switch (or a special converter with a switch) that will enable you to by -pass the converter and tune all unscrambled channels with your television set VCR, DVD Player, DVD Recorder. Please contact Comcast regarding your needs, and we will be happy to discuss alternative solutions with you and give you a schedule of applicable charges. In addition, you may purchase by -pass switches and additional converters at retail outlets. Cable converters that have descrambiers in them (so- caiied "pirate boxes" or "biack boxes ") may be illegal to sell or use, unless authorized by Comcast. Because of the need to protect our scrambled services, we will not authorize the use of any converter descrambiers which does not conform to all required signal security specifications. PAY - PER -VIEW PROGRAMMING Comcast may not have the right to distribute pay - per -view programming to commercial establishments, and you may not order or request pay - per -view programming for receipt, exhibition or taping in a commercial establishment. You may neither exhibit nor assist in the exhibition of pay - per -view programming in a commercial establishment unless explicitly authorized to do so in advance, by Comcast and our program provider. If you fail to abide by this restriction, you will be held liable for any claims made against you or Comcast on account of any unauthorized commercial exhibition. REMOTE CONTROLS If you use a converter with remote control capability, Comcast provides remote control devices for a monthly charge. In some areas, you may also be able to buy them from us. It is also possible the remote control that came with your TV or VCR is capable of controlling the converter box. In that case, please feel free to use it. Finally, you may choose to buy a "universal" remote control device capable of working with our converters at retail outlets, including many appliance or consumer electronics stores. Examples of compatible universal remote control devices include: Zenith, including Gemini's "Rabbit" series; the Mac -10 and the Mac -20; Mentek Memorex CP -8: Universal Electronics One Four All III; and Tandy Corporation 1 5902. Others may be available as well. Any or all of the above remote control devices may not be compatible with the DCTs required for optional services voluntarily requested by you. We hope this information has been useful. If you have any questions, please contact us. The phone number of your Comcast office is contained on your monthly bill, or in your monthly billing mailing. 55 9L,J �' 0 1 . j 1 SERVICE AREA(S) MA /NH /ME PHONE NUMBERS BILLING /REPAIR 1- 800- COMCAST (266 -2278) NEW SERVICES /SALES 1- 800 - COMCAST (266 -2278) AFTER -HOURS REPAIR 1- 800- COMCAST (266 -2278) MAILING /OFFICE ADDRESS Comcast I Comcast Center Philadelphia, PA 19102 PUBLIC INFORMATION OFFICES FRANCHISE AUTHORITIES Consumer Division of the Department of Telecommunications and Cable 1- 800 - 392 -6066 1000 Washington St., Ste. 820 Boston, MA 02118 Office of the Attorney General Consumer Protection and Antitrust Bureau 33 Capital St. Concord, NH 03301 Office of the Attorney General Consumer Information and Mediation Service 6 State House Station Augusta, ME 04333 56 q 16 if �S l i This notice provides important information regarding your cable television service. We may change this information in the future. We will send you a written, electronic or other appropriate notice informing you of any changes and the effective date. If you find the change unacceptable, you have the right to cancel your service. However, if you continue to receive our service after the effective date of the change, we will consider this your acceptance of the change. For those customers receiving service through commercial accounts, bulk rate arrangements or similar arrangements, snma of tha nndiries- nrnreriures and carvirac riesrrihM in this notice may not apply. Please call us at the local customer service number listed in this notice to speak to one of our customer service representatives for further information. Customer Complaint Procedures If you have a complaint regarding your cable television service or your bill, please call us at 1- 800 - COMCAST (266- 2287). Alternatively, if you wish to put your comments in writing, your letter should be addressed to Comcast at P.O. Box 6505, Chelmsford, MA 01824. We will promptly try to resolve your complaint. If we are unable to resolve your complaint, we will notify you that we are unable to do so and explain the reason why. If you are dissatisfied with our resolution of your complaint, or we are unable to resolve your complaint, you may contact the local franchising authority to discuss your complaint. Please refer to your monthly cable bill or call us at the local customer service number 1- 800 - COMCAST (266 -2287) for the name and address of your local franchising authority. Service Problems If you experience a problem with picture or signal quality, you should review your television and /or VCR owner's manual for proper adjustment. If the problem does not clear up, you should call us at the local customer service number 1- 800 - COMCAST (266 -2287) and describe the problem to a customer service representative. In order to correct the problem, we may need access to your premises. If required, a service call will be scheduled at a time convenient to you. We will make all reasonable efforts to resolve any complaints you have concerning the quality of our signals promptly and efficiently. Excluding conditions beyond our control, we will respond to a service interruption no later than twenty -four hours after receipt of notification. We respond to other service problems no later than the next business day after notification. If our service technician is unable to correct the problem to your satisfaction we will, at your request, schedule a second service appointment. If we remain unable to correct the problem you will be notified of this fact and the reason why. If you are dissatisfied with our resolution of your service problem, you may contact the local franchising authority to discuss the problem with your service. mease refer to your mommy cable bin or can us at me iocai customer service number 1- 800 - COMCAST (266 -2287) for the name and address of your local franchising authority. moving Before you move, please call us at the local customer service number 1- 800 - COMCAST (266- 2287). This is the best way for us to arrange for your service to be disconnected and to schedule an installation at your new home if your new home is in our service area. Equipment In the event your service is terminated, the set -top converter, remote control and any other equipment provided by us, should be returned to our local business office. You will continue to be billed for the equipment until it is returned. If you have lost or are otherwise unable to return the equipment you will be billed for the equipment. Identification Our employees and designated contractors are required to carry a photo - identfcation card while working. Feel free to ask for identification from anyone who claims to be our employee or representative. Previews During the course of the year, we may offer a "Free Preview" of a premium channel. If you find any of the programming objectionable, you may call us and we will block out the Free Preview channel. R�r 8 Broadcast Channels Please be advised that the following broadcast channels can not be viewed without compatible set -top converter from Comcast. Not Applicable Equipment Compatibility Television and VCR Compatibility Many newer television sets and videocassette recorders (VCRs) are labeled "cable ready." Typically, a cable ready television or VCR is one which, when connected directly to cable service, can receive all unscrambled, non - premium channels (premium channels include such channels as HBO and Showtime). Older televisions and VCRs are more likely to be non -cable ready, which means they generally receive only some numbered channels (usually channels 2 -13). Even if you have an older television or VCR that was advertised as being "cable ready" or "cable compatible," the equipment may not perform as you expected when connected directly to our cable system. This is because there previously were no standards applicable to television set manufactures governing the reception of cable channels. According to new federal regulations, televisions and VCRs sold in the United States as of July 1997 cannot be called "cable ready" or "cable compatible" unless they comply with the new technical requirements adopted by the FCC, including the ability to properly tune cable channels. Existing equipment may meet some but not all of these standards, and connecting our cable service directly to such equipment may cause signal degradation or interference. If you are not sure whether your television or VCR is "cable ready ", you should review the equipment manual and instructions, or contact the manufacturer. If your equipment is not fully cable ready, you can still receive all standard cable channels offering non - scrambled or non - encrypted programming by renting or purchasing a single set - top converter without descrambling or decryption capabilities. We rent set -top converters to our customers for a low monthly fee that will be compatible with the services you purchase from us. You may also purchase set -top converters at electronic stores or other retail outlets in your area. 59 Compatibility of Set -Top Converters and CabieCards Many subscribers currently rent or own set -top converters to receive our cable services. Because a set -top converter functions as the channel tuner on your television, VCR or DUD recorder, it may prevent you from using some of the special features and functions of your television, VCR or DVD recorder. For example, you may not be able to view one program while recording another, record two or more consecutive programs that appear on different channels, use advanced picture generation and display features such as "picture in picture," channel review or use other features that necessitate channel selection by the television set, VCR or DVD recorder. Some of these problems may be resolved by the use of A/B switches, signal splitters, and /or other supplemental equipment that can be purchased from Comcast or at electronic stores. Please call us if you would like to discuss the type of special equipment needed to resolve individual compatibility problems or if you have any questions regarding other equipment compatibility issues. In order to enable you to utilize special features, which your television and VCR may have, we will make available, upon your request, equipment which will allow for simultaneous reception of two or more scrambled or encrypted signals and for tuning to alternative channels on a pre - programmed schedule. This equipment could include for example, set -top converters and multiple descrambler /decoders and /or timers (or if such devices are not available, multiple set -top devices will be provided), and signal bypass switches. If you plan to purchase cable services that we scramble or encrypt, such as premium, pay - per -view or digital services, you should make sure that any set -top converter, or navigation device or Digital- cable -ready television (which can receive digital cable services using a device that we must provide called a CableCard in place of a converter) that you purchase from a retail outlet is compatible with our system. (Note: CableCards will not support two -way, interactive services such as ON DEMAND, pay - per -view and the Comcast interactive program guide. Sets capable of supporting two -way services will be available in the future, and Comcast is committed to supporting that technology when it becomes available.) Upon your request, we will provide you with the necessary technical parameters necessary for any set -top converter 9�(Ii rented or acquired from retail outlets to operate with our cable system. If you see advertisements for set -top converters that have descramblers in them, you should understand that these devices may be illegal to use. Because of the need to protect our scrambled services, we will not authorize the use of any converter /descrambler which does not conform to all required signal security specifications. People who use illegal converters /descramblers may be subject to prosecution for theft of cable service. It is unlawful to alter or tamper with any device belonging to a cable operator in order to receive, intercept or assist in receiving or intercepting any communications service offered over a cable system. (look_ who tall- _._-L _ -t._ -_ __y L_ __abject t_ 2'.___ _f rcvNic who mnc sun acu���s nay be subject iu noes ut imprisonment. Remote Control Units We rent remote control units to subscribers to access set - top converter features remotely. Currently, we provide subscribers with set -top converters with compatible remote control units. Although we rent remote control units at a nominal fee, subscribers may purchase compatible remotes at local electronic stores or other retail outlets. A representative list of compatible remote control models currently available from local retailers include: Sony RMV402, RCA RCU600WMS, and Philips PHL PMDVRB. A list of additional compatible remotes may be obtained from your local Comcast office. Although these remote control units are compatible with the set -top converters that we currently offer, these remotes may not be functional if we change the type of set -top converters we offer to subscribers. If you have any questions regarding whether a particular remote control unit would be compatible with our equipment, please contact us. Notice of Availability of Converters for Additional Outlets Subscribers who install their own additional receiver connections may not be able to receive all broadcast stations carried on the cable system without additional equipment. For those television sets that are not truly compatible with the cable system, television broadcast stations located above Channel 13 may not be receivable without additional equipment. The equipment necessary to .t receive all broadcast stations carried on the cable system is for (lease) and /or (sale) from your cable company and may be available from retail stores within your community. Instructions for installation of this equipment are also available upon request. Please contact us at 1- 800- COMGAST (266 -2287) for complete details. Service Changes and Installation Standard installations are generally completed within seven (7) business days. If you initiate a change in the services you receive, you may be subject to the applicable installation or change of service charge. Please refer to the service rate information we have supplied to you for details. A list of our services WIU ciiarye5 is Pruv ueu Lu our Uusiutriers annually in a mailing or bill insert. You may obtain additional information about our current services, fees and prices by calling us during normal business hours. Other Services and Information In addition to our Limited Basic and Expanded Basic, we also offer optional video and audio programming services, including individual premium channels (Home Box Office (HBO), Showtime, Cinemax, Starz and The Movie Channel), and pay - per -view services which deliver individual movies, sporting events and special events. We also offer Digital Service packages and High Speed Cable Modem Service in selected service areas where our cable plant has been rebuilt or upgraded. For some optional services you must have a compatible addressable set -top converter or a cable modem. Please call us at 1- 800- COMCAST (266 -2287) to talk to one of our customer service. representatives about our products and services, or go to our Internet website, www.comcast.com to see the latest information on our services. We may change this information in the future. We will send you a wdften, electronic or other appropriate notice informing you of any changes and the effective date. If you find the change unacceptable, you have the right to cancel your service. However, if you continue to receive our service after the effective date of the change, we will consider this your acceptance of the change. For those of our customers receiving service through commercial accounts, bulk rate arrangements or similar arrangements, some of the policies, procedures and services herein may not apply. Please call us at 1- 800 - COMCAST (266 -2287) to talk to one of our customer service representatives for further information. X30909 Important Information 2011 61 a �'� ccomcast. Comcast Privacy Notice for Cable Television, High -Speed Internet and Phone Services Why is Comcast providing this notice to me? As a subscriber to cable service or other services provided by Comcast, you are entitled under Section 631 of the federal Cable Communications Policy Act of 1984. as amended, (the "Cable Act ") to know the following: • the limitations imposed by the Cable Act upon cable operators in the collection and disclosure of personally identifiable information about subscribers; • the nature of personally identifiable information we collect; • the nature of the use of personally identifiable information; • under what conditions and circumstances we may disclose personally identifiable information and to whom, • the period during which we maintain personally identifiable information; • the times and place at which you may have access to your personally identifiable information; and • your rights under the Cable Act concerning personally identifiable information and its collection and disclosure. Personally identifiable information is information that identifies a particular person; it does not include aggregate data that does not identify a partic- ular person or persons. This notice is also provided to you in accordance with applicable California law, which only applies to our customers located in California who are served by a cable television corporation. In addition, Section 702 of the federal Telecommunications Act of 1996, as amended, (the "Telecommunications Act") provides additional privacy protections for certain information related to our phone services: • information about the quantity, technical configuration, type. destination, location, and amount of your use of the phone services: and • information contained on your telephone bill concerning the phone services you receive. That phone information, when matched to your name. address, and tele- phone number is known as customer proprietary network information or CPNI for short. This notice, which includes our CPNI Policy, describes what CPNI information we obtain, how we protect it, and how it may be used. If you are a customer of our phone services, you have the right, and Comcast has a duty, under the Telecommunications Act, to protect the confidentiality of CPNI. We will also honor any restrictions applied by state law, to the extent applicable. WE EXPLAIN BELOW UNDER "How Do I GIVE OR WITHHOLD MY APPROVAL FOR COMCAST TO USE CPNI TO MARKET ADDITIONAL PRODUCTS AND SERVICES TO ME ?" HOW YOU CAN APPROVE OUR USE OF CPNI OR WITH- DRAW YOUR APPROVAL. Special Note: Our CPNI Policy applies to the communications - related services provided by Comcast Business Communications, Comcast Digital Phone, Comcast Digital Voice, and Comcast Long Distance. In this notice, the terms "Comcast," "we," "us," or "our" refer to the operating company subsidiary or subsidiaries of Comcast Corporation that (i) owns and /or operates the cable television system in your area pursuant to a cable television franchise with the local franchising authority, or (ii) is operating in your area as Comcast Business Communications, Comcast Digital Phone, Comcast Long Distance, or Comcast Digital Voice. The term "you" refers to you as a subscriber to one or more of our cable service and other services. I. Collection What kind of information does this notice apply to? The Cable Act applies to personally identifiable information that you have furnished to Comcast, or that Comcast has collected using the cable sys- tem, in connection with the provision of cable service or other services. The Telecommunications Act applies to CPNI related to our regulated phone services, and certain orders of the Federal Communications Com- mission apply the CPNI rules to our interconnected voice over Internet protocol communications services. This notice applies to our cable tele- vision service, our high -speed Internet service, and our phone services as provided for by applicable law and except as otherwise noted. Special Note: This notice only covers information that is collected by Comcast in connection with the provision of our cable television service, our high -speed Internet service, and our phone services to you as a sub- scriber to one or more of these services. It does not cover information that may be collected through any other products, services. or websites, even if accessed through our services and even if co- branded with them. You should read the privacy policies for these other products, services, and websites to learn how they handle your personal information. 62 C)/_� '�Z For what purposes may Comcast collect personally identifiable infor- mation and CPNI? The Cable Act authorizes Comcast as a cable operator to use the cable system to collect personally identifiable information concerning any sub- scriber for the following purposes: • in order to obtain information necessary to render our cable service or other services to our subscribers: and • to detect unauthorized reception of cable communications. The Cable Act prohibits us from using the cable system to collect person- ally identifiable information concerning any subscriber for any purposes other than those listed above without the subscriber's prior written or electronic consent. The Telecommunications Act authorizes us to use, disclose, or permit access to individually identifiable CPNI in our provision of: • the telecommunications service from which this information is derived; or • services necessary to, or used in, the provision of these services, including the publishing of directories. The Telecommunications Act prohibits us from using CPNI for any pur- poses other than those listed above except as permitted or required by law or with your approval. What kind of personally identifiable information and CPNI does Gamcast collect? Comcast collects information from you at several different points when you initiate and use our services. Some of this information is personally identifiable information, but much of it is not. We collect certain person- ally identifiable information that our subscribers furnish to us in connec- tion with the provision of cable service or other services. In order to provide reliable, high quality service to you, we keep regular business records containing information about you that may constitute personally identifiable information. These records include some, but typically not all, of the following information: • your name: • service address; • billing address; • e -mail address: • telephone number; • driver's license number; • social security number; • bank account number; • credit card number; and • other similar account information. 63 With respect to phone services, examples of CPNI include information typi- cally available from telephone - related details on your monthly bill, such as: • location of service: • technical configuration of service: • type of service; • quantity of service; • amount of use of service; • calling patterns; and • other information contained on your bill for local and long distance services. CPNI does not include your name, address, and telephone number, be- cause the Telecommunications Act classifies that information as "sub- scriber list information" which is not subject to the protections applicable to CPNI. However, that information is also subject to certain protections as described below under "To whom may Comcast disclose personally identifiable information ?" Ufa aJen rnBort nnri maintain rortnin nthor infnrmatinn ahni rt %r oar —rni int For example, this information may include: • billing, payment, and deposit history: • additional service information; • customer correspondence and communications records; • maintenance and complaint information; • records indicating the number of television sets, set -top boxes. modems, or telephones connected to our cable system; and • additional information about the service options you have chosen. Some of our services permit you to establish secondary accounts, and if you do so we collect similar information in order to establish and service the secondary accounts. During the initial provisioning of our services, and during any subsequent changes or updates to our services, Comcast may collect technical information about your televisions, any set -top boxes, computer hardware and software, cable modems, telephones, and /or other cable or other service - related devices, and customization settings and preferences. Additionally. if you rent your residence. we may have a record of whether landlord permission was required prior to in- stalling our cable facilities as well as your landlord's name and address. What kind of information do you collect it I use interactive or trans- actional services or television viewing controls? When you use our interactive or other transactional services such as video on demand, for example, our systems may automatically collect certain information about your use of these services. Most of this information is not personally identifiable information and it is simply used, for example, to carry out a particular request you make using your remote control, set - top box, or other equipment. This may include information required to change your television channel. review listings in an electronic program guide, pause or fast forward through certain on demand programs, or in- voke a calling feature, among other things- It may also include other in- �� X2,3 formation such as the time you actually use our services and the use of other features of our services, and which menus and menu screens are used most often and the time spent using them. In order to carry out a particular request you make to watch a pay -per- view program or purchase a product, service, or feature, for example, our system may collect certain personally identifiable information. This in- formation typically consists of account and billing - related information such as the pay - per -view programs or other products, services, or fea- tures ordered so that you may be properly billed for them. Follow your program guide commands or any special instructions on your video screen when you make these transactional requests. These commands and instructions will explain your choices so that you can complete or cancel your requests as you wish. What kind of information do you collect and use to improve your cable services and deliver relevant advertising? Our cable systems may collect anonymous and /or aggregate information using set -top boxes and other equipment. We use this information to de- termine which programs are most popular, how many people watch a program to its conclusion, and whether people are watching commercials, for example. As described below under "How does Comcast use person- ally identifiable information and CPNI ? ", we may provide subscriber lists or certain anonymous and /or aggregate information to third parties work- ing on our behalf such as audience measurement or market research firms, for example. These firms may combine this information with other aggregated or non - aggregated demographic information (such as census records) to provide us with audience analysis data though we will require them to remove personally identifiable information about our subscribers from this data. We use this information to improve our cable television service and other services and make programming and advertising more relevant to our subscribers. We may also use this information to distribute and deliver relevant programming and advertising to you without disclos- ing personally identifiable information about you to programmers or ad- vertisers. In addition to this privacy notice. we may provide additional notices to you regarding specific advertising or other initiatives. These notices will describe the initiatives in greater detail and may, as appro- priate, contain information you can use to choose to participate, or not participate, in these initiatives. 11. Use How does Comcast use personally identifiable information and CPNI? We collect, maintain, and use personally identifiable information and CPNI as permitted by the Cable Act and the Telecommunications Act and other applicable laws. We use this information primarily to conduct business activities related to providing you with our cable service and other serv- ices, and to help us detect theft of service. Generally speaking, we use personalty identifiable information in connection with: 64 • billing and invoicing, • administration; • surveys: • collection of fees and charges; • marketing; • service delivery and customization: • maintenance and operations; • technical support; • hardware and software upgrades: and • fraud prevention. More specifically, we also use personally identifiable information to: • install, configure, operate, provide, support. and maintain our cable service and other services; • confirm you are receiving the level(s) of service requested and are properly billed; • identify you when changes are made to your account or services; • make you aware of new products or services that may be of interest to you, • understand the use of, and identify improvements to, our services; • detect unauthorized reception, use, or abuse of our services: • determine whether there are violations of any applicable policies and terms of service; • manage the network supporting our services; • configure cable service and other service- related devices; and • comply with law. The Telecommunications Act further permits Comcast to use, disclose, and permit access to CPNI obtained from our customers, either directly or indirectly, to: • initiate, render, bill, and collect for telecommunications services; • protect our rights and property, and protect our users of these services and other carriers from fraudulent, abusive, or unlawful use of. or subscription to, these services; • provide any inbound telemarketing, referral, or administrative services to you for the duration of the call, if you initiated the call and you approve of the use of this information to provide these services; and • to provide call location information concerning the user of a . commercial mobile phone service. With respect to phone services. unless we obtain your approval in accor- dance with our policies described below under "How do I give or withhold my approval for Comcast to use CPNI to market additional products and services to me ?" Comcast may not use CPNI to market products and serv- ices to you other than the phone services. Comcast transmits, and may collect and store for a period of time, personally identifiable and non - personally identifiable information about you when you use our high -speed Internet and phone services to: f • send and receive e -mail, video mail, and instant messages: • transfer and share files: • make files accessible: • visit websites: • place or receive calls; • leave and receive voice mail messages; • use the SmartZone Communications Center or Comcast Digital Voice Center, as applicable:: • establish custom settings or preferences: • communicate with us for support; or • otherwise use the services and their features. Our transmission, collection, and storage of this information is necessary to render the services. In certain situations, third -party service providers may transmit, collect, and store this information on our behalf to provide features of our services. These third parties are not permitted to use your personally identifiable information except for the purpose of providing these features. We may also combine personally identifiable information, which we col- lect as described in this notice as part of our regular business records, with personally identifiable information obtained from third parties for the purpose of creating an enhanced database or business records. We may use this database and these business records in marketing and other ac- tivities related to our cable service and other services. We also maintain records of research concerning subscriber satisfaction and viewing habits, which are obtained from subscriber interviews and questionnaires. III. Disclosure Under what circumstances may Comcast disclose personally iden- tifiable information to others? Comcast considers the personally identifiable information contained in our business records to be confidential. The Cable Act authorizes Com- cast as a cable operator to disclose personally identifiable information concerning any subscriber for the following purposes if the disclosure is: • necessary to render, or conduct a legitimate business activity related to. the cable service or other services provided to the subscriber: • required by law or legal process (described below under "When is Comcast required by law to disclose personally identifiable information and CPNI by law ? "): or • of the names and addresses of subscribers for "mailing list- or other purposes (subject to each subscriber's right to prohibit or limit this disclosure and the CPNI Policy described below under "How do I place myself on Comcast's 'do not call' and 'do not mail' lists ? "), The Cable Act prohibits us from disclosing personally identifiable information concerning any subscriber for any purposes other than those listed above without the subscriber's prior written or electronic consent. 65 To whom may Comcast disclose personally identifiable information? We may disclose personally identifiable information as provided for in the Cable Act when it is necessary to render, or conduct a legitimate business activity related to, the cable service or other services we provide to you. These kinds of disclosures typically involve billing and collections.. admin- istration, surveys, marketing, service delivery and customization, mainte- nance and operations, and fraud prevention, for example. We may also collect, use. and disclose information about you in non - personally identifi- able or aggregate formats, such as ratings surveys and service usage and other statistical reports, which do not personally identify you, your particular viewing habits, or the nature of any transaction you have made over the cable system. The frequency of any disclosure of personally identifiable information varies in accordance with our business needs and activities. The Cable Act authorizes Comcast as a cable operator to disclose limited personally identifiable information to others, such as charities, marketing organizations, or other businesses, for cable or non -cable "mailing list" or other purposes. From time to time we may disclose your name and address for these purposes. However, you have the right to prohibit or limit this kind of disclosure by contacting us by telephone at 1- 800- COMCAST or by sending us a written request as described below under "How do I contact Comcast ?" Any "mailing list" and related disclosures that we may make are limited by the Cable Act to disclosures of subscriber names and ad- dresses where the disclosures do not reveal, directly or indirectly, (i) the extent of any viewing or other use by the subscriber of a cable service or other service provided by us; or (ii) the nature of any transaction made by the subscriber over our cable system. We may sometimes disclose personally identifiable information about you to our affiliates or to others who work for us. We may also disclose per- sonally identifiable information about you to outside auditors, professional advisors, service providers and vendors, potential business merger, acqui- sition, or sale partners, and regulators. We make these disclosures as pro- vided for in the Cable Act. Typically. we make these disclosures when the disclosure is necessary to render, or conduct a legitimate business activity related to, the cable service or other services we provide to you. We may be required by law or legal process to disclose certain personally identifiable information about you to lawyers and parties in connection with litigation and to law enforcement personnel. If we (or our parent company) enter into a merger, acquisition, or sale of all or a portion of our assets, subscribers' personally identifiable infor- mation will, in most instances, be one of the items transferred as part of the transaction. If this notice will be changed as a result of a transaction like that, you should refer below under "Will Comcast notify me if it changes this notice ?" We may also use or disclose personally identifiable information about you without your consent to protect our customers, employees, or property, in emergency situations, to enforce our rights under our terms of service and policies, in court or elsewhere, and as otherwise permitted by law. (6 2S When may Comcast disclose personal information to others in con- nection with phone service ?. Comcast may disclose to others personally identifiable information in con- nection with features and services such as Caller ID. 911/E911, and di- rectory services as follows: • We may transmit your name and /or telephone number to be displayed on a Caller ID device unless you have elected to block such information. Please note that Caller ID blocking may not prevent the display of your name and /or telephone number when you dial certain business or emergency numbers, 911, 9DD numbers, or toll -free 800, 888, 877, or 866 numbers. • We may provide your name. address, and telephone number to public safety authorities and their vendors for inclusion in E911 databases and records, inclusion in "reverse 911 " systems, or to troubleshoot 911 /E911 record errors. • We may publish and distribute, or cause to be published and distributed, telephone directories in print, on the Internet, and on disks. Those telephone directories may include subscriber names, addresses, and telephone numbers, without restriction to their use. • We may also make subscriber names, addresses, and telephone numbers available, or cause such subscriber information to be made available, through directory assistance operators. • We may provide subscribers' names, addresses, and telephone numbers to unaffiliated directory publishers and directory assis- tance providers for their use in creating directories and offering directory assistance services. • Once our subscribers' names, addresses, and telephone numbers appear in telephone directories or directory assistance, they may be sorted, packaged, repackaged and made available again in different formats by anyone. We take reasonable precautions to ensure that non - published and unlisted numbers are not included in our telephone directories or directory assis- tance services, but we cannot guarantee that errors will never occur. When is Comcast required to disclose personally identifiable information and CPNI? We make every reasonable effort to protect subscriber privacy as described in this notice. Nevertheless, we may be required by law to disclose per- sonally identifiable information or individually identifiable CPNI about a sub- scriber. These disclosures may be made with or without the subscriber's consent, and with or without notice, in compliance with the terms of valid legal process such as a subpoena, court order, or search warrant. For subscribers to our cable television service, the Cable Act requires Comcast as a cable operator to disclose personally identifiable information to a third -party or governmental entity in response to a court order. It the M. court order is sought by a non - governmental entity, we are required to notify the subscriber of the court order. If the court order is sought by a governmental entity, the Cable Act requires that the cable subscriber be afforded the opportunity to appear and contest in a court proceeding rel- evant to the court order any claims made in support of the court order. At the proceeding. the Cable Act requires the governmental entity to offer clear and convincing evidence that the subject of the information is rea- sonably suspected of engaging in criminal activity and that the information sought would be material evidence in the case. For subscribers to our high -speed Internet and phone services. the Cable Act requires Comcast to disclose personally identifiable information and in- dividually identifiable CPNI to a private third party in response to a court order, and we are required to notify the subscriber of the court order. The Cable Act requires us to disclose personally identifiable information and in- dividually identifiable CPNI about subscribers to high -speed Internet and phone services to a government entity in response to a subpoena, court order, or search warrant, for example. We are usually prohibited from no- tifying the subscriber of any disclosure of personally identifiable information to a government entity by the terms of the subpoena, court order, or search warrant. How does Comcast protect personally identifiable information? We follow industry- standard practices to take such actions as are nec- essary to prevent unauthorized access to personally identifiable informa- tion by a person other than the subscriber or us. However, we cannot guarantee that these practices will prevent every unauthorized attempt to access, use, or disclose personally identifiable information. How long does Comcast maintain personally identifiable information? Comcast maintains personally identifiable information about you in our regular business records while you are a subscriber to our cable service or other services. We also maintain this information for a period of time after you are no longer a subscriber if the information is necessary for the purposes for which it was collected or to satisfy legal requirements. These purposes typically include business, legal, or tax purposes. If these purposes no long apply, we will destroy the information according to our internal policies and procedures. IV. Customer Access and Choice How can I see my personally identifiable information or GPNI and correct it, if necessary? You may examine and correct, if necessary, the personally identifiable information regarding you that is collected and maintained by Comcast in our regular business records. In most cases, the personally identifiable information contained in these records consists solely of billing and ac- count information. We will correct our records if you make a reasonable showing that any of the personally identifiable information we have col- lected about you is inaccurate. If you have Internet access, you can view and change certain informa tion yourself as follows: For accounts you have established at the Comcastcom website. use the Sign In or My Account (or similar) feature at www.comcasi.com- For high -speed Internet accounts, use the Sign In or My Account (or similar) feature at Www.comcast.net: For Comcast Digital Voice accounts, use the SmartZone Commu- nications Center or Comcast Digital Voice Center, as applicable, using the Sign In or My Account (or similar) feature at www.comcast.net/diQitalvoicecenter. You may also examine the records containing your personally identifiable information at your local Comcast office upon reasonable prior notice to i;s and during ouT regular business hou3. ii you vvish tv exarnirie fiiese records, please contact us by mail or telephone at 1- 800- COMCAST, giv- ing us a reasonable period of time to locate and, if necessary, prepare the information for review, and to arrange an appointment. You will only be permitted to examine records that contain personally identifiable in- formation about your account and no other account. If you make an affirmative, written request for a copy of your CPNI, we will disclose the relevant information we have to you at your account ad- dress of record, or to any person authorized by you, if we reasonably be- lieve the request is valid. However, subscribers to our phone services should be aware that we generally do not provide them with records of any inbound or outbound calls or other records that we don't furnish in the ordinary course of business (for example, as part of a bill) or which are available only from our archives, without valid legal process such as a court order. In addition, we cannot correct any errors in customer names, addresses, or telephone numbers appearing in, or omitted from, our or our vendors' directory lists until the next available publication of those directory lists. Further, we may have no control over information appearing in the directory lists or directory assistance services of directory publishers or directory assistance providers which are not owned by us or our subsidiaries. Comcast reserves the right to charge you for the cost of retrieving and photocopying any documents that you request. How do I give or withhold my approval for Comcast to use CPNI to market additional products and services to me? In addition to Comcast Digital Phone and Comcast Digital Voice, various direct and indirect subsidiaries of Comcast Corporation offer many com- munications- related services. such as Comcast High -Speed Internet serv- ices. From time to time we would like to use the CPNI information we 67 have on file to provide you with information about our communications - related products and services or special promotions. Our use of CPNI may also enhance our ability to offer products and services tailored to your specific needs. We would like your approval so that we, our agents, affiliates, joint venture partners, and independent contractors may use this CPNI to let you know about communications- related services other than those to which you currently subscribe that we believe may be of interest to you. If you approve, you must affirmatively tell us by opting in to this use of CPNI. You may approve (and later deny or withdraw a prior approval) our right to use your CPNI for this purpose by calling the numbers listed below - Our CPNI Policy contained in this notice is effective December 8, 2007. __ -_ - - - - - -- - -- - -- ------------------ - -_ - -- Service Call this Number Comcast Digital Phone & 1- 800 - COMCAST Cnmcast Digital vnirP { Comcast Business Communications 1- 888 -262 -7300 & Comcast Long Distance Comcast also offers various other services that are not related to the serv- ices to which you subscribe. Under CPNI rules, some of those services. such as Comcast cable television services, are considered to be non - communications related products and services. Occasionally, you may be asked during a telephone call with one of our representatives for your oral consent to Comcast's use of your CPNI for the purpose of providing you with an offer for non - communications related products and services. If you provide your oral consent for Comcast to do so, Comcast may use your CPNI only for the duration of that telephone call in order to offer you additional services. If you deny or restrict your approval for us to use your CPNI, you will suffer no effect, now or in the future, on how we provide any services to which you subscribe. Any denial or restriction of your approval remains valid until your services are discontinued or you affirmatively revoke or limit such approval or denial. How do I place myself on Comcast's "do not call" and "do not mail" lists? You may contact Comcast at 1 -8DO- COMCAST to ask us to put your name on our internal company "do not call" and "do not mail" lists so that you do not receive marketing or promotional telephone calls or postal mail from us or made at our request You also have the right to prohibit or limit disclosure of your personally identifiable information for "mailing list" or other purposes as described above in this notice by contacting us at 1- 800- COMCAST. 1 6ZI Comcast's use of your account information for marketing and promotional activities is also subject to your right to limit or restrict us from making those offers as described above in "How do I give or withhold my approval for Comcast to use CPNI to market additional products and services to me ?" in this notice. If you prefer to contact Comcast in writing instead of by telephone. you may send a written request to the address listed below under "How do I contact Comcast ? ". Be sure to include your name and address, your Comcast ac- count number, and a daytime telephone number where you can be reached in the event we have any questions about your request. The written request should be signed by the person who is identified in our billing records as the subscriber. If you have a joint account, a request by one party will apply to the entire account. If you have multiple accounts, your notice must sepa- rately identify each account covered by the request. What e-mail communications will Comcast send to me and how do I manage them? We may send a welcome e -mail and sometimes other information to new subscribers to our cable service and other services (including each new secondary account holder, where applicable). We may also send serv- ice- related announcements to our subscribers from time to time. For ex- ample, we may send you an e-mail announcement about a pricing change. a change in operating policies, a service appointment, or new features of one or more of the cable service or other services you receive from us. You may not opt -out of these service- related communications. If you fail to check your primary e -mail address for service - related an- nouncements, you may miss important information about our services, including legal notices, for example. We reserve the right to send you promotional or commercial e -mail as permitted by applicable law. You can manage the promotional or com- mercial e -mails Comcast may send to you by following the instructions contained in the e -mails or by going to the web page located at www.comcast.com /preferences and following the directions there. We may ask for additional information on this preferences page such as your zip code, for example. By providing this additional information to us we will be able to better inform you of the availability of special offers and promotions in your area. If you no longer wish to receive these e -mails you may opt -out of receiving them by going to the same page and chang- ing your contact preferences. What can I do if I think my privacy rights have been violated? If you believe that you have been aggrieved by any act of ours in violation of the Cable Act. we encourage you to contact us directly as described below in "How do I contact Comcast ?" in order to resolve your question or concern. You may also enforce the limitations imposed on us by the Cable Act as applicable with respect to your personally identifiable infor- mation through a civil lawsuit seeking damages, attorneys' fees, and It- •: igation costs. Other rights and remedies may be available to you under federal or other applicable laws as well. Will Comcast notify me if it changes this notice? As required by the Cable Act, we will provide you with a copy of this cus- tomer privacy notice at the time we enter into an agreement to provide any cable service or other service to you, and annually afterwards, or as otherwise permitted by law. You can view the most current version of this notice by going to www.comcast.com. searching for "privacy policy," and selecting the appropriate link. We may modify this notice at any time. We will notify you of any material changes through written, electronic, or other means and as otherwise permitted by law. If you find the changes to this notice unacceptable, you have the right to cancel your service. If you continue to use the service following notice of the changes, we will consider that to be your accept- ance of and consent to the changes in the revised privacy notice. This includes your consent for any personally identifiable information that we may collect and use starting on the effective date of the revised notice. as well as for any personally identifiable information that we have col- lected prior to the effective date of the revised notice. However, we will only consider your continued use of the service to be your acceptance of and consent to changes in the revised privacy notice for changes made after December 31, 2006. How do I contact Comcast? If you have any questions or suggestions regarding this privacy notice. or wish to contact us about your personal information, please reach us as follows: Phone: 1- 800- COMCAST Web site: www .askcomcast.com /contactus.asp Mail: Comcast Cable Communications, LLC Attn: Law Department - Customer Privacy Notice One Comcast Center Philadelphia, PA 19103 -2838 Revised and effective: January 1, 2009 q b vu Page 1 of 2 L'/ G 60 S Schena, Paula From: Hechenbleikner, Peter Sent: Monday, March 19, 2012 11:10 AM To: LeLacheur, Bob Cc: Schena, Paula Subject: FW: Mattera In response to a FINCOM inquiry as a part of the warrant review, the following is a summary of activity for the Mattera Cabin and its revolving fund: Revenue- $3,590 ($3000 "indirect" by the Recreation Rev. Fund) Expenses - 11793.12 Total Available- $1796.88 Month Type of Rental Revenue July School Department Training No August School Department Training No August Trails Committee Meeting No September DOT Meeting AMRY YES Sept - Oct Rec Programming Lil Spouts Indirect Sept - Oct Rec Programming Chef in Training Indirect October Trails Committee Meeting No October Girl Scout Meeting Yes October Rec Programming Arts /Crafts Indirect October Birthday Party YES November Trails Committee Meeting No November Birthday Party YES November Boy Scout Meeting YES November Brownie Troop Meeting YES Nov - Dec Rec Programming Lil Spouts Indirect Nov - Dec Rec Programming Chef in Training Indirect January Girls Scout Meeting Yes Feb Rec Programming Lil Spouts Indirect Feb - April Rec Programming Chef in Training Indirect February Library Owl Prowl Program No February Rec Programming Cake Deco Indirect March Birthday Party Yes March Climate Committee No April Girls Scout w/ Cons Comm. No May Rec Programming Lil Spouts Indirect May Girls Scout Meeting Yes L/C Board of Selectmen Peter I. Hechenbleikner Town Manager Town of Reading 16 Lowell Street Reading MA 01867 69 9G t 3/119/2012 Page 2 of 2 Please note new Town Hall Hours effective June 7, 2010: Monday, Wednesday and Thursday: 7:30 a.m - 5:30 p.m. Tuesday: 7:30 a.m. - 7:00 p.m. Friday: CLOSED phone: 781 -942 -9043 fax 781 - 942 -9071 web www readi ama.00v email townmanage�ci.re din .rna..us Please let us know how we are doing - fill out our brief customer service survey at httiD:// readingma- survev.virtualtownhall. net /survev/sid /ccc2fO35993hd3cO/ 3/19/2012 70 q Roll-Your-Own' Cigarette Shops Take Fire - WSJ.com BUSINESS Page 1 of 4 L/ C_ Q �s 0 . Edif on Home T..( py r' r !'.. ( ".,, .. h'I N,­, ,: :<:!': "i C ( World u.s. New York Business Markets Tech Personal Finance Life & Culture opinion Careers Real Estate small Business Asia Europe Earnings Economy Health Law A,tos Management Media & Marketing Energy CFO.lournal r.`:wuln(iust:� <:s F n of :_ ..... ... .�... . GM Seeks Wider Peugeot Law Finn Scrambles to Reassure Biotech Funding Harder to Find Chevron Officials Bat Bu�tnSs c cal Partners Leaving Brazil 'Roll Your Own' Cigarette Shops Take Fire Loamakers, Big Tobacco Firms, Store Chains Say Upstarts Exploiting Loophole Should Be Taxed the Some as Manufacturers I 1 Article Videg Stock Quotes i Comments (59) MIRE Ill 6115111z, Email Print Save V e Send Tweet 15 :. SUBSCRIBE NOW I —k -_ er• -y, ?t•- c .: :.. ., .. Veza„<rtry tro " -e di sP..c'AnJ.cnTT'Y . MIKE ESTERL A new generation of roll - your -own cigarette machines has been spreading like wildfire across the U.S. at upstart tobacco shops capitalizing on tax loopholes to deliver low- priced smokes. Now lawmakers, backed by Big Tobacco and convenience -store chains, want to declare such shops to be manufacturers. That would subject them to the same taxes and regulations as the broader cigarette industry, likely snuffing them out. Instead of buying ready -made cigarettes like e t Marlboros or Camels, the shops' customers purchase loose tobacco and pour it into an ATM -sized machine that rolls 200 cigarettes in less than 10 minutes. The cigarettes typically are made with leaves labeled - "pipe tobacco" and can sell for half what major brands cost, depending on state taxes. Hundreds of such shops — mostly or entirely focused a,. on the roll - your -own machines— have opened since 2009, when Congress increased the federal excise customer Roben Robinson at a machine mat mus tobacco into tax on a carton of 200 cigarettes to $10.066 from cigarettes at tobacco Road, a store m Smyrna, Ga ,1hls Week. Most machines roll 290 dgareftes in less man to minute $3.90 and hiked the tax on a pound of roll -your -own cigarette tobacco to $24.78 from $1.0969. The tax for a pound of pipe tobacco rose only to $2.8311 from $1.0969. Under a Senate bill passed Wednesday, any retailers making roll- your -own machines available to customers would be treated like mainstream cigarette manufacturers- The provision was included in a rural school financing amendment tucked inside the federal surface transportation bill, which still needs House approval. "Roll- your -own cigarette machines take advantage of More: an unintended tax loophole, and that isn't right," said A new b cl of tobacco bonds draws in Investors Sen. Max Baucus (D., Mont.), who chairs the Senate 4 Finance Committee and sponsored the amendment. > ' "' Rep. Diane Black (R., Tenn.) introduced a separate bill earlier this month classifying the shops as t, manufacturers. Major tobacco companies such as Alt -ria_ Group Inc., k —the country 's largest, and the National ,..: .r `'x�' Association of Convenience Stores have lobbied for - such measures, which are finding support on both WSY. Mike Ested visits Tobacco Roatl, aroll- your -own cigarettes sides of the aisle. Governors in Virginia, South store outside Atlanta where, thanks to some loopholes. smokers are ms to get their pradact mr hall the price New lawmakers and Big Dakota and Wyoming have signed similar bills this Tob... are pushing back. month, and legislatures in roughly 20 other states are weighing action. In New York, state and city authorities filed lawsuits this week against a handful of roll - your -own retailers for allegedly circumventing taxes and regulations. Ready -made cigarettes still have a market share of more than 95%, according to industry estimates. http: // online. wsj. com /article email /SB10001424052i 2303863404577285694208319820 -... 3/19/2012 'Roll- Your -Own' Cigarette Shops Take Fire - WSJ.com culcors YIUKa RY" gist maker oft I. bylst the tabac omp µ �, regwre r .�yufac 3h any Jthstla co .: mPet Got - �...;.. Tda N I alssfi a�x l tt stS? 1Y4�E 'alpirard, Ohio - bang�fj%Br >RQ914 "iPi,Y74�„ S Akits`,AKSl,t er slww:IacMaWtIV�{q Itxl n ,dbegan manufacturing the nearly five- feat -high Wck pr lbn_ rvd las tux- ad4al�tagc_d PIRR m4 ow machines in 2008. The company has sold about rnro n;Iaon eyucttes io reuene 11 1,900 machines to tobacco shops in more than 40 sv f etba _ A states, including roughly 1,000 last year. Stores pay a - I bit more than $30,000 for each machine, which takes <W y r+ two to three seconds to roll a cigarette. That is S.O` ` " y - m several times faster than smaller table -top versions, but still roughly a thousand times slower than x t' 14 machines at big cigarette manufacturing plants, la t The Alcohol and Tobacco Tax and Trade Bureau cool 'a5 '!t xiot as et declared in 2010 that retailers with roll - your -own machines are manufacturers, but RYO secured a -- -- - -` preliminary injunction in a federal court in Ohio. Oral arguments in that case are expected to begin next month, RYO also has won injunctions in a handful of states, including Connecticut and Wisconsin. In the meantime, roll - your -own shops continue to spread in places like Smyrna, Ga., where Tobacco Road opened its doors last November with four machines in a converted KFC fast -food restaurant. A steady stream of smokers filed in this week, drawn by signs touting cigarette cartons for $23.80, which includes the fee to use a machine Customer Charlotte Johnston poured 8 ounces of labeled "Kentucky Select pipe tobacco" leaves into the top of a machine after inserting a cartridge with 200 empty cigarette tubes, pressed a few buttons on a computer screen, and sat back in a leather chair as the machine began spitting cigarettes into a bin. "It's not all that hard. It reminds me of sitting in front of a slot machine," said Ms. Johnston, a 65- year -old retiree. She said the cigarettes taste roughly the same as Marlboros, which she had smoked for years, but which sell for $40 or more per carton in area stores. Critics say such shops unfairly avoid hefty taxes and fees levied on cigarette manufacturers. They also say shops use cigarette tobacco that's been mislabeled as pipe tobacco to gain a further price advantage. Pipe tobacco traditionally is moister than cigarette tobacco with a wider cut. We want to see a level playing field," said Ronald Bernstein, chief executive of Liggett Group LLC, part of Vector Group Ltd., vcR -0 ?4! large U.S. cigarette company. Sales of pipe tobacco that end up in pipes have been declining for decades, shrinking by about two- thirds between 1990 and 2008, according to industry estimates. "When was the last time you saw someone smoking a pipe ?" said Craig Williamson, head of the Pipe Tobacco Council, an industry trade group. Write to Mike Esterl at mike esteriawsj.com .,,.i . � , _.,... a.i I :S. aril I-- 7h. tr> Ol, ." I i,,_ JOIN THE DISCUSSION MORE IN 59 Comments, add yours Business » sh— - E—H prim Order R,,pr l., Add a Comment JouRNnr coe <rauwry Page.2 of 4 Most Popular Video 1—idoa Runninn The Ilk— W,n n D� I,Thin,, Snid Hilliottnirt ,, $;toff Uu ring Joh lr�tx rvi. wry Bullion Yncht�!' Finance & Accounting Jobs qA 2 http: / /online.wsj.com/article_ email /SB 100014240517 2303863404577285694208319820 -... 3/19/2012 'Roll-Your-Own' Cigarette Shops Take Fire - WSJ.com Page 3 of 4 Customer llluil, & Analysis Manager Wells Far- V— All Comments (59) Tchoica A,count M ...... je, Ni,tpp Irlc Conuountry, rules Global Account Mia,ng,, EMC Coln U,,,---a[ Fio-,-i Ai,lysl PA'u an c! Alpha-t 0"-!; GxrnG To ado a or,; ... I ple- Log in Create an Account ikeyword ity, state, zip r MORE. 1-3S ANC, C-FF-R tlFVJS -1e.chnelogy Jobs I II Job, . Sedi,, Job, Miuki'ling Job, FINS for Employ... & Recruit—. jT A Irl's Login with F—b-1, More in Business .fipple Makes Plans fair Stockpiled Cash Subscribe Now for Full Access to WSJ.com and Get UPS R—hes Deal for TNT F.press, G KI seeks wider Peugeot H,11 8 WEEKS FREE l & Ell Probes China Business Co,efoul-Closes Store in China IN 61MM; I MAIS Most Popular SJ H-url, pl Personalized tracking of industries • Heard on the Street: Lp,to-ate-rrwiute, news, and artaiysis that afi,2cts the markets and Industries Read F -led Video C., —t'd Core business news: "A4iat's Ne,.N,-," and new Managerl section Soldier Faces Charges in Afghan Killings Apple Makes Plans for Stockpiled Cash HD, I Snipped Drc ning in D,)nl, The Nett R,11111TIC-11t RUS111AS Gin"k Is Elected German President M-i Read Feed Latest Headlines Soldier Fares Charges in Afghan killings v,1,i,ll Street Takes landlord Rule Detroit struggles fnr a Fix U.S. Profits on Mortgage Debt Fa, Revolt in a Boom Town With Gas Prices Rising, Smog Rules May Stall Boeing. Delta Clash on F pr),',, Regulators Seek I. C-1 Hospital D-I-, Huckabee Ram. Sh• M(,,,, In cm Jmb.,gh Turf Super TIAC Takes Aim at Inchnilhel mi,o, 1-dlfinec Oklahoma Oil Boom Offset Drilling in Proven Fields Monthly Income Accredited Only Oklahoma Olin—fing.— Penny Stock of the Day Penny Stock Pick of the Day Emails Huge Gains for Active Traders 1. ­"' PannyStockAerts—m Full Color Business Cards 14 -16pt Glossy, Matte, Recycled or Uncoated Satisfaction Guaranteed! —v gol com C us Corner Center' About: To.!, & F,,—ot, rd'-, �Ipx: Digital Network Cm,,le - A—Iua. j!n' 1—sic 1--, El-m i Busir-- http://online.wsj.com/article—email/SBI0001424051423038634045772856942083l9820-... 3/19/2012 'Roll-Your-Own' Cigarette Shops Take Fire - WSJ.com Aj V,-�<Il- N coax,: Page 4 of 4 qjq http://online.wsj,comlarticle—emaillSBI000142405li230-)86340457728569420831982O-,.. 3/19/2012 Xfsrii�j! March 14, 2012 Board of Selectmen Town of Reading 16 Lowell Street Reading, MA 01867 Re: Digital Network Enhancement Dear Chairman and Members of the Board: On or shortly after April 17, 2012 we will take the final step in our digital network enhancement by converting all remaining analog channels to digital. Following this enhancement, Comcast customers will receive even more channels, crisp digital picture and sound on every TV and all of their channels in a high quality digital format. In order to bring customers these new features, all Comcast video services will be transmitted exclusively in digital format on or shortly after April 17, 2012. This means that customers will need to have a digital converter or digital adapter from Comcast, or a third party device with a CableCARDT"', for each television on which they wish to continue receiving Comcast video services.' In order to make this enhancement as seamless as possible for our customers, Comcast is providing customer's digital equipment in accordance with their service tier:2 • Limited Basic -only customers will be provided with one digital adapter for their primary outlet and up to two digital adapters for their additional outlets at no additional monthly service charge. Additional adapters are available to Limited Basic -only customers for $0.50 each per month. • Family Tier and Digital Economy customers will be provided up to two digital adapters at no additional monthly service charge. The digital adapter will provide these customers access to Limited Basic channels. Additional digital adapters are available for $0.50 each per month. Comcast customers may contact us on -line at www.comcast.com /digitalnow, call us toll -free at 1- 877 - 634 -4434 or visit a Comcast service center to determine the best solution for their home. Enclosed please find copies of the notices we are providing to our customers. These notices provide further information regarding Comcast's digital improvements. As always, if you have any questions or concerns regarding this program, or any other matter, please feel free to contact me at (978) 927 -5700 x43024. Sincerely, Jafw. -H. Ly`nccry Jane M. Lyman Sr. Manager of Government & Regulatory Affairs 1 QAM tuner televisions will continue to be able to receive only Limited Basic channels without a digital device. In order to see any channels other than Limited Basic, CAM tuner Ns will also need a digital device. The Limited Basic channel line -up varies by area but in general includes local broadcast TV stations plus local government, education, and public access channels. Digital adapters do not provide access to two -way services, such as the Interactive Program Guide, On Demand and Pay - per -View. Z All pricing and offers subject to change. 75 March 2012 Update on Network Upgrade for: John Q. Sample 123 Any Street Apt. 1 -A Anytown, US 12345 -6789 Unique Digital ID #: [XXXX- XXXX - XXXX -XXXX] Account #: MXXXXXXXXXX] Home Phone #: PM-XXX -XXXX] Comcast's network upgrade to an all- digital platform will soon be complete, bringing you all the amazing entertainment and features of XFINITY° TV, Internet and Voice. This means all your channels will be broadcast exclusively in digital format. After April 17, 2012, equipment may be required to receive ALL channels including Limited Basic channels, most of which are located between 2 -22, 58 and 95 -99. You'll need to make sure you have the right digital equipment on all of your TVs. Follow these simple steps: Check your Ns for digital equipment DIGITAL CONVERTER DIGITAL ADAPTER To continue receiving all of your current channels, you should check each TV in your home to see if it's connected to a digital converter, digital adapter or CableCARD" device (like a TiVo). If it is, that TV a does not need any additional equipment. Actual equipment may vary. If all of your TVs are connected to a digital converter, digital adapter or CableCARD device, there's nothing you need to do! If you still need digital devices, go to steps 2 and 3. ....................................................................................... ............................... Order equipment at comcast.com /digitalnow • Have your Unique ID or account # handy (at the top of this letter). • Receive up to three digital adapters at no additional monthly service charge. • There's no charge for shipping this order, and it's easy to install. Professional installation is available at an additional charge. • Additional adapters are $0.50 each per month. • You can also order your equipment by calling 1- 877 - 634 -4434. Activate your equipment It's easy — visit comcast.com /digitalnow; you'll find helpful tips, FAQs and step -by -step self - installation videos. Order by April 10, 2012 and prepare for XFINITY" XFINITY service not available in all areas. Limited to residential customers receiving Limited Basic service. Digital converter and remote required to receive On Demand and HD services. Access to HD channels requires an HDTV and may also require an HD converter at an additional cost. OAM tuner TVs will continue to receive Limited Basic channels 2 -22, 58 and 95 -99 without a digital device. Pricing subject to change. Applicable equipment, CC0�71CCi5t: installation, taxes and franchise fees extra. Call for details. Comcast © 2012. All rights reserved. GBR 12 9DM 0312 V1 Brockton- Rehoboth - Blonly- CBRLP2AE Brockton- Rehoboth- Blonly- CBRLP2AE.indd 1 j , v 2/23/12 12 "42 PM 76 } March 2012 Update on Network Upgrade for: John Q. Sample 123 Any Street Apt. 1 -A Anytown, US 12345 -6789 Unique Digital ID #: P0=-XXXX- XXXX -XXXX] Account #: [XXXXXX XXXX>q Home Phone #: PM- XXX -XXXX] Comcast's network upgrade to an all- digital platform will soon be complete, bringing you all the amazing entertainment and features of XFINITY® TV, Internet and Voice. This means all your channels will be broadcast exclusively in digital format. After April 17, 2012, equipment may be required to receive ALL channels including Limited Basic channels, most of which are located between 2 -22, 58 and 95 -99. You'll need to make sure you have the right digital equipment on all of your TVs. Follow these simple steps: Check your TVs for digital equipment DIGITAL CONVERTER DIGITAL ADAPTER Actual equipment may vary. To continue receiving all of your current channels, you should check each TV in your home to see if it's connected to a digital converter, digital adapter or CableCARD" device (like a TiVo). If it is, that TV does not need any additional equipment. If aH of your TVs are connected to a digital converter, digital adapter or CableCARD device, there's nothing you need to do! If you still need digital devices, go to steps 2 and 3. Order equipment at comcast.com /digitainow • Have your Unique ID or account # handy (at the top of this letter). • Receive up to a total of two digital adapters (including those you may have previously ordered) at no additional monthly service charge. • There's no charge for shipping this order, and it's easy to install. Professional installation is available at an additional charge. • Additional adapters are $0.50 each per month. • You can also order your equipment by calling 1- 877 - 634 -4434. Activate your equipment It's easy — visit corn cast.com /digitainow; you'll find helpful tips, FAQs and step -by -step self - installation videos. Order by April 10, 2012 and prepare for XFINITY®! XFINITY service not available in all areas. Limited to residential customers receiving Limited Basic service. Digital converter and remote required to receive On Demand and HD services. Access to HD channels requires an HDTV and may also require an HD converter at an additional cost. DAM tuner TVs will continue to receive Limited Basic channels 2 -22, 58 and 95 -99 without a digital device. Pricing subject to change. Applicable equipment, installation, taxes and franchise fees extra. Call for details. Comcast © 2012. All rights reserved. GBR_12_9DM_0312_V2 Brockton- Rehoboth -Bt only- CBRLP2DE Brockton- Rehoboth - Blonly- CBRLP2DE.indd 1 77 ccomcast. q0 2123/12 2:16 PM Important Information About Your Cable Service On April 17, 2012, the following channels will require a digital converter, digital adapter or CableCARD to view. 2 WGBH -2 (PBS) 10 Educational Accesst 21 WUTF -66 (Telefutura) 3 HSN 12 WLVI -56 (CW) 22 Government Accesst 4 WBZ -4 (CBS) 13 WFXT -25 (FOX) 58 QVC 5 WCVB -5 (ABC) 14 WSBK myTV38 (MyTV) 97 RTPi 6 New England Cable News 15 WBPX -68 (ION) 7 WHDH -7 (NBC) 17 WUNI -27 (UNI) 'Available in Winchester only. 8 Public Access Channel* 19 WNEU -60 (Telemundo) tAvailable in Reading only. 9 Public Access Channelt 20 WMFP -62 (IND) On April 17, 2012, the following Limited Basic channels will move to a new channel position in your area. WWDP will move from channel 72 to channel 10. In the town of Reading only Educational Access will move from channel 10 to channel 99. You will continue to receive the same great programming on these channels at the new channel location. Click or Call. Install. That's All. comcast.com /digitalnow 1- 877 - 634 -4434 Xf Irmty Digital converter and remote required to receive On Demand and HD services. Access to HD channels requires an HDTV and may also require an HD converter at an additional cost. QAM tuner TVs will continue to receive Limited Basic channels 2 -22, 58 and 95 -99 without a digital device. Pricing subject to change. Applicable equipment, installation, taxes and franchise fees extra. Call for details. Comcast © 2012. All rights reserved. Gy� 12;] L �c RDS7 485 Ware Road S WATER SUPPLY CITIZENS f3elchertown MR 01007 . ADVISORY COMMITTEE (413) 213 -0454 CAC to the Mass. Water Resources Authority fax: (413) 213 -0537 email: info @wscac.org WSCAC Statement on MWRA. Water Quality and the DCR Division of Water Supply Protection's (DWSP) Forest Management Program The Water Supply Citizens Advisory Committee (WSCAC) is contracted as the water supply advisory committee to the MWRA Board of Directors and staff. The committee develops positions on water resources management, produces written comment on environmental reviews and makes recommendations to the MWRA and other relevant state, regional and federal agencies. Representatives from Environment Massachusetts have been circulating a letter urging MWRA Water System communities to sign a petition requesting a permanent ban on logging in the Quabbin Reservoir watershed. The letter states that forestry practices at Quabbin are a threat to the water supply. We believe this claim originated with the attention drawn to one particular operation on which there were.violations of DWSP standard practices. However, water quality was not compromised by this or any other DWSP logging operation. That claim by Environment Massachusetts is unfounded and overlooks the fact that not a single one of many thousands of water quality samples analyzed over five decades has indicated a problem attributable to forestry operations on Quabbin lands. The Department of Conservation and Recreation's (DCR) Division of Water Supply Protection (DWSP) and the MWRA conduct extensive water quality testing across the watersheds and the water supply system from tributaries, reservoirs and intakes throughout the treatment and distribution system. The strength of this program and its findings of high- quality source water have allowed the N1WRA to receive and retain a waiver from the water filtration requirement under state and federal rules. The DWSP and its predecessor agencies have been managing the forests in the watersheds of the Quabbin Reservoir, the Ware River, and the Wachusett Reservoir for over fifty years. Throughout this period, there has never been a decline in water quality. Over 1000 timber sales have been planned and implemented according to cutting practices regulations that are widely accepted by water suppliers in other states and countries as the gold standard for watershed forest management and drinking water protection. The MWRA is highly motivated to maintain the highest possible quality source water. If it were to lose its waiver from the filtration requirement, the Authority would have to construct, operate and maintain a new filtration facility at the John J. Carroll Water Treatment Plant. Forestry operations would not be part of the watershed management program if proven to be a threat to water quality. In 2010, DCR received the Exemplary Water Source Protection Award for large water systems from the American Water Works Association. This is the highest achievement in source water protection in North America. A key factor for granting this award is the strong relationship between the DWSP, the MWRA and the Water Supply Protection Trust which serves as the funding mechanism for DCR's comprehensive watershed protection program. _ 90 ' l 1 INIlid Z i 'd Mi`i Z10L 79 r( The DWSP website includes an overview of the watershed forestry approach in photos and text, www.mass.!zov/der/watersupply/watershed/forestry.htm Further details on DCR forest management are available in the comprehensive Land Management Plans for each watershed. Actual threats to the water supply include hazardous spills, development in the watersheds, waterfowl and seabirds roosting on the reservoirs and certain forms of recreation. DCR implements extensive control programs to address these ongoing concerns. WSCAC members have recently toured a variety of active forestry sites in North and South Quabbin. Although members have diverse views on forestry practices, we agree that spreading alarm using incorrect information is not constructive to the discussion about how to manage the watershed forests. As part of the Forest Heritage Plan announced by former EOEEA Secretary Bowles in spring 2010, DWSP reconvened the Science & Technical Advisory Committee (STAC). The 16 scientists and foresters from universities, federal agencies, and other organizations are reviewing the principles and practices of the Office of Watershed Management's forestry program. WSCAC supports the STAC rr`rncc and )onkc finni»rr7 to <x>hen it ,c rnln--enrl +n +hn public. The excellent water quality enjoyed by MWRA communities is made possible by the combined efforts of DCR's DWSP, the MWRA and the water delivery systems maintained by each member community. February 29, 2012 w q� z °UR"Sgo MASSACHUSETTS WATER RESOURCES AUTHORITY Charlestown Navy Yard 100 First Avenue, Building 39 Boston MA 02129 S CHUM � Frederick A. Laskey Telephone: (617) 242 -6000 Executive Director Fax: (617) 788 -4899 TTY: (617) 788 -4971 March 16, 2012 Jeffrey T. Zager, Director Department of Public Works 16 Lowell Street Reading, MA 01867 RE: MWRA FINANCIAL ASSISTANCE FOR SEWER PROJECTS Dear Mr. Zager: This letter provides an update on MWRA's Infiltration/Inflow (I /I) Local Financial Assistance Program that provides 45 percent grant and 55 percent interest -free loan (5 -year payback) funding for member community sewer rehabilitation projects. The 1/1 Local Financial Assistance Program targets rehabilitation of community sewer systems to reduce infiltration and inflow (groundwater and storm water leakage) entering local sewers and private service connections. The I/I grant/loan program is currently in the seventh funding phase and the next round of funding (Phase Eight) is proposed for MWRA's FY14 budget cycle (July 2013). An overview of the program and summary of the funds allocated and distributed to each community are provided on the attachment. Full Program details, as well as Program Guidelines and the Application Form, are available on -line at the Community Support Program web page: http:// www. mwra. com/ comsupport/cormnunilysupportmain.html. The Town of Reading has utilized all funds currently available for grant/loan distribution under the I/I Local Financial Assistance Program. The Community Support Program liaison to Reading for MWRA's I/I Local Financial Assistance Program is John McLaughlin - 617- 788 -4349 or john. mclauyhlin(ii)mwra. state. ma. us. If you have any questions, please do not hesitate to call John or myself at 617- 788 -4356. Very truly yours, Carl H. Leone Senior Program Manager, MWRA Community Support Program cc: Peter I. Hechenbleikner, Town Manager George Zambouras, Town Engineer Nancy Heffernan, Town Treasurer �p ME q 1 81 Printed on 100% Recycled Paper Community Arlington Ashland Bedford Belmont Boston Braintree Brookline Burlington Cambridge Canton Chelsea Dedham Everett Framingham Hingham Holbrook Lexington _ Malden Medford Melrose Milton Natick Needham Newton Norwood Quincy Randolph Reading Revere Somerville Stoneham Stoug ilton Wakefield Walpole Waltham Watertown Wellesley Westwood Weymouth V1/ilmington Winchester Winthrop Woburn Totals MWRA III LOCAL FINANCIAL ASSISTANCE PROGRAM FUNDING SUMMARY AS OF FEBRUARY 2012 Total Allocations (Phases 1/2/3/4/5/6/7) $4,893,000 $1,126,500 $1,999,600 $2,992,100 $74,278,200 $4,581,000 $7,400,200 $2,845,800 $13,547,100 $2,353,900 $3,605,100 $3;441,000. $4,525,500 $7,015,000 $885,500 $920,600 $4,1591-300. $6,725,900 $6,914,600 $3,385,300 $3,251`;500: $3,194,600 $3,746,600 $11,925,400 $3,939,400 $11,125,000` $3,370,800 $2,520;100; $5;502;900 $8,767,800 $2,867,900 $2,696,900 _ $3,396,900 $2,083,000 $7,808,400 $3,653,800 $3,275,700 $1,425;300 $6,505,900 $1;388000 $2,424,000 $1,926,400 -:`$6358 500 $260,750,000 Total Distributions (Phases 1/2/3/4/5/6/7) $4,893,000 $930,500 $1,691,600 $1,974,999 $58,761,001 $3,109,000 $5,112,200 - $2,845,800 $9,777,055 $1,645,900 $3,605;100 - $3,441,000 $3,141,500 $5,003,000 $589,500 $496,600 $4,159,300 $4,593,900 $4,794,600 $2,845,300 $3;251,500 $1,912,700 $2,892,150 $11,565,400 $3,355,399 $11;125; 000- $2,810,900 $2;520;100. $5,5021900._ $5,723,790 $2;867;900, $2,6961900: $2,850,000 $1,759,000 $7;808;400: $2,041,800 $2,487,547 $1;425' $5,349,300 $1,388;00W $1,731,000 $1,264,800 $6358;500; $214,099,141 : Percent Distributed 100 % 83% 85% 66% 79% 68% 69% 100% 72% 70% 100 %; 100% 69% 71% 67% 54% 100% 68% 69% 84% 100% 60% 77% 97% 85% '100% 83% `100 %0.. 100% 65% 100 %, 100 %0 84% 84% 100% 56% 76% 1000/ 82% 100% 71% 66% 100% 82% Funds Remaining $196,000 $308,000 $1,017,101 $15,517,199 $1,472,000 $2,288,000 $0 $3,770,045 $708,000 $0 $0. $1,384,000 $2,012,000 $296,000 $424,000 $0 $2,132,000 $2,120,000 $540,000 $1,281,900 $854,450 $360,000 $584,001 ::$0 $559,900 $0;. $3,0444,010 $0_ $0 $546,900 $324,000 $1,612,000 $788,153 $1,156,600 $0 $693,000 $661,600 $0 $46,650,859 �c2,,,