HomeMy WebLinkAbout2009-12-09 Telecommunications and Technology Advisory Committee MinutesTTAC Committee
Meeting Minutes
Wednesday December 9, 2009
1. Call to order
Doug Cowell called to order the regular meeting of the TTAC Committee at 7:30 on
December 9, 2009 in Lower Floor Conference Room at the Town Hall.
U. Roll call
Doug Cowell conducted a roll call. The following persons were present: Doug Cowell,
Bill Cowie, Bob Ferrari, and Scott Busnach
M. Approval of minutes from last meeting
Doug Cowell reviewed the minutes from the last meeting. Motion was entered to accept.
Accepted.
IV. Open issues
a) Doug Cowell stated that he received an email from Phil Rushmore of RCTV. The
report was provided by a third parry and unfortunately did not have a lot of
information the TTAC committee could use for its review. Doug provided an
example of a matrix of categories we should send to RCTV requesting specific
information. Bill Cowie suggested adding a category for exact.program hours created.
Bob Ferrari suggested adding another category reflecting the number of community
outreach program hours. Motion was entered to update matrix, and send to RCTV for
information. Motion accepted.
b) Scott Busnach asked about the upcoming Corncast and Verizon reviews and the
questions that will need to be formulated. Doug Cowell stated that it should be based
on customer service, and how quickly issues were resolved. Questions should be
structured to get direct answers as to past performance and not to the company's
expectations on the future. Bill Cowie mentioned the questions submitted to town
members within the last three years in the form of a questionnaire. Doug Cowell
responded that previous questionnaire will be needed to run again. (See new business)
but that it was too late to get in the mail for January 2010. He would check with town
manager to see if copies of original questionnaire could be obtained..
V. New business
a) Bill Cowie asked if the committee should review sending out a new questionnaire as
was previously sent three years ago. Doug Cowell responded that questionnaire could
be run again, but that it was too late to get in the mail for January 2010. Committee
will review feasible options to prepare and mail new update questionnaire to town
members
VI. Adiournment
Doug Cowell adjourned the meeting at 8:15.
Minutes submitted by: Scott Busnach
Minutes approved by: [Name]
C