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Home My WebLink About2010-01-05 Board of Selectmen PacketOFRFgOr`L N Town of eading 9 nr (D 16 Lowell Stree t 639 °INcoR4a Reading, MA 01867 -2685 FAX: (781) 942 -9071 Email: townmanager @ci.reading.ma.us Website: www.readingma.gov MEMORANDUM TO: Board of Selectmen FROM: Peter I. Hechenbleikner DATE: December 31, 2009 TOWN MANAGER (781) 942 -9043 RE: January 5, 2010 Agenda 3) Attached is a copy of the Volunteer Appointment Subcommittee minutes and the applications /resume for applicants for the Conservation Commission and an Associate member for the Cities for Climate Protection Advisory Committee. 4a) The Board needs to sign the Warrant for the State Election. 4b) As staff has been reviewing the downtown, the four parking spaces on the south side of Woburn Street between Lowell Street and the entrance to the municipal lot are new and therefore previously unregulated. The proposal is to regulate them the same as the other downtown parking spaces. 4c /d) Starbucks has applied for early opening at 5:00 a.m. at their two locations in Reading. I have scheduled these as two separate hearings, as the Board may make a different decision for the different locations. The 228 Main Street location immediately abuts residential uses, whereas 25 Walkers Brook Drive does not. 4e) I have received some comments on the goals from members of the Board of Selectmen and have reflected those as well as staff comments into the goals. In the electronic copy you will be able to see the differentiation in color. I would like to, if possible, finalize this on January 5, 2010 so that we can move forward with scheduling progress on these goals. 4f) Draft Customer Service Policy — The Board of Selectmen has seen a previous draft. I received comments from some of staff on the proposed policy. I would suggest that the first part of this document be a Selectmen's Policy, and the second part which is entitled "Customer Service Standards and Performance" be adopted by the MA Town Manager. This document is still in draft form and I would welcome any additional comments and suggestions. 4g) There are several items of transfer of Town land to the Conservation Commission that the Conservation Administrator is working on with Town Counsel. These may or may not be ready for Selectmen's action on January 5, 2010, PIH /ps 13 Volunteer Appointment Subcommittee December 16, 2009 The meeting convened at 8:00 p.m.. in the Lower Level Conference Room, 16 Lowell Street, Reading, Massachusetts. Present were Selectman Chairman Ben Tafoya and Selectman Richard Schubert, Town Manager Peter Hechenbleikner, candidate Brian Sullivan and candidate Ron Taupier. The vacant positions being considered. are one position on the Conservation Commission with a term expiring June 30, 2010; and there is also a vacancy for an associate on the Advisory Committee on the Cities for Climate Protection. Messrs. Sullivan. and Taupier were interviewed. Sullivan is currently an associate on the Conservation Commission and is interested in becoming a fall member. Taupier has not participated in local government yet and would consider the Conservation Commission, the Advisory Committee on Cities for Climate Protection, Economic Development Committee and TTAC. On motion by Tafoya seconded by Schubert the VASC will make the following recommendations to the full Board of Selectmen: Brian Sullivan for one position on the Conservation Commission; Ron Taupier for a position as an Associate on the Advisory Committee on Cities for Climate Protection The vote being 2 -0 -0, this is the recommendation that will be made to the full Board of Selectmen. On motion by Schubert seconded by Tafoya the VASC adjourned at 8:30 p.m. on a vote of 9 14 w� �( � ©� USCG �l ef► �!� trtn �o4- 4p avrt c (r,� /Joj I qy , .. _ A)�J APPLICATION FOR APPOINTMENT TO BOARDS /COMMITTEES /COMMISSIONS Name :: U 1 tiGLt�t C �C41'l Date: 6 (Last) (� (First) (Middle) Address: -5G. ` eyyl_ ` -` � Tel. (Home) 7N ea—) l Tel. (Work) (oQ3 — &F(,— P)a S / (Is this number listed ?)_A=S Occupation: �0 r t f l /1 PC'S� # of years in Reading: 14 Are you a registered voter in Reading? e -mail address: b F LaV) . S u�l t uG{/I c2odop II v , co Place a number next to your preferred position(s) (up to four choices) with #1 being your first priority. (Attach a resume if available) _Animal Control Appeals Committee _Aquatics Advisory Board _Audit Committee _Board of Appeals _Board of Cemetery Trustees Board of Health !_Board of Registrars _Bylaw Committee _Celebration Committee _Cities for Climate Protection _Commissioner of Trust Funds Community Planning & Development Comm Conservation Commission _Constable _Contributory Retirement Board _Council on Aging _Cultural Council Custodian of Soldiers' & Sailors' Graves _Economic Development Committee _Finance Committee _Historical Commission _Housing Authority _Human Relations Advisory Committee _Land Bank Committee MBTA Advisory Committee _Metropolitan Area Planning Council _Mystic Valley Elder Services RCTV Board of Directors _Recreation Committee RMLD Citizens Advisory Board _Telecommunications and Technology Advisory Committee _Town Forest Committee _Trails Committee _West Street Historic District Commission Other Please outline relevant experience for the position(s) sought: Q.K' (, e,1q ct U! 6 r Ge..S } 1 ha v e- h.- e..Q..,n se.p, Y�l Go CAYn Or-\ t, ore- � r U � v-. �/ �n�l w��Id, lI � �S �. mac �a� l�'1.�.1�. 1 Se,r JG i in 4,,a4- - rU e- 15 t e. 1I6)od -v- Jq L ,- Laoc L4/y N 8 c-� r.� C:)' APPLICATION FOR APPOINTMENT TO BOARDS /COM IITTEES /COMNHSSIONS Name: %29GIPlt=k R MAL-o K Date: / /% (Last) (First) (Middle) Address: / /< �� %�� G- J r Tel. (Home)( �� Z Tel. (Work)_ OgL (Is this number listed ?)__4/_e) Occupation: /G'- /D.tlL3 ` 3L�-s' /t46/1 # of years in Reading: �7 — Are you a registered voter in Reading? address: /" er-- tx►. CrJr" Place a number next to your preferred position(s) (up to four choices) with #1 being your first priority. (Attach a resume if available) _Animal Control Appeals Committee _Aquatics Advisory Board _Audit Committee _Board of Appeals Board of Cemetery Trustees _Board of Health _Board of Registrars _Bylaw Committee _Celebration Committee Cities for Climate Protection _Commissioner of Trust Funds _Community Planning & Development Comm. ,Conservation Commission _Constable _Contributory Retirement Board _Council on Aging _Cultural Council Custodian of Soldiers' & Sailors' Graves Economic Development Committee _Finance Committee _Historical Commission _Housing Authority _Human Relations Advisory Committee _Land Bank Committee _MBTA Advisory Committee _Metropolitan Area Planning Council _Mystic Valley Elder Services RCTV Board of Directors _Recreation Committee RMLD Citizens Advisory Board _yi elecommunications and Technology Advisory Committee _Town Forest _Committee _Trails Committee _West Street Historic District Commissior Other ..C, 00 NJ C.) Please outline relevant experience for the position(s) sought: 64A i» y'T `c. 1Yd If- "CA5 — L! G�,t/�Zo M/3A i5�v'fL1,0 (/N(I/&�0ld1� 1 16 i 361 Ron Taupier Regional Business Development Manager at Aerotek, Inc. rtaupier@) aenolel - - ,,% �c- .om NE-;ummary Thirteen years of experience in professional staffing'and employment services, primarily in the energy marketplace. Currently employed by the largest privately held staffing firm in the United States with annual revenues exceeding $513. At present, a senior sales executive and divisional manager for Aerotek's energy staffing practice, located in Woburn, Massachusetts. Previous international experience includes two years in Toronto, Canada managing a $2M+ account and 65 external and internal employees from 1998-2000. Seeking to expand our staffing business globally and continue positive brand recognition for Aerotek, Inc. P S �. edalties O Pre-screening, interviewing, selection and hiring of energy industry professionals for placement within the energy sector nationally. C-level sales within this space and have developed strong relationships with various managers in the energy industry. Skilled in contract negotiations, vendor qualification, RFP process and current energy management issues and trends. Senior Account Executive, National Sales & Operations Program Lead at Aerotek, Inc. August 1996 - Present ( 1 '3) -y-'= :ors 4 rnonllris) Twelve years of professional experience in various capacities performing executive level sales, business development, account management and customer service. Skills developed include but are not limited to the following: sales presentations to c-level executives, evaluating and responding to requests for proposals, client relations, management and training of internal recruiters, and closing multi-million dollar sales engagements. Currently performing outside sales and marketing in an effort to develop new clientele in the energy industry. Presenting proposals to prospective clients, negotiating rates, terms and service level agreement (SLA) contracts with executive management and developing relationships with procurement managers in the energy marketplace. Expanding local accounts to regional and Page 1 17 3 b national level status. 21 recommendations available upon request Area Manager at Olympia Sports Center July 1990 - August 1996 (6 years 2 months) Generated product sales, handled daily customer relations/service issues and managed the visual merchandising of a 5,000 square foot sporting goods retail store. Computed weekly payroll, hired, supervised, scheduled and trained all employees. Per store gross sales exceeded $2.6 million annually. Maintained product inventory across all departments: athletic clothing, footwear and equipment. Marketing Generalist at Spectacor Management Group March 1994 - June 1996 (2 years 4 monfhs) Served as a Marketing Associate for a 15,000 person capacity venue. Worked with group sales division creating marketing materials and conducting client relations phone calls. Human Resouce Associate at HealthAlliance, Leominster Hospital April 1995 - July 1995 (4 trionfli-is) Prepared internal training material in conjunction with large merger between two local hospitals. Assisted facilitation between human resource professionals for both organizations and presented material to employees during turbulant transition. Ed ui t�-aiti on Bentley College - Elkin B. McCallum Graduate School of Business MBA, Entrepreneurial Studies & Management, 2007 - 2010 Fitchburg State College BS Management, Business Administration, 1992 -1996 Activities and Societies: Captain, NCAA Division III, MASCAC Baseball Team, 1994-1995. Editor, Opinion Section, FSC Newspaper, The Strobe. Management trends and issues, technology, family and golf. Page 2 18 3 6-3 Ron Taupier Regional Business Development Manager at Aerotek, Inc. rt a u p i e r@a e rote k - co rr, Unke. 21 people have recommended Ron "Ron is a true industry expert and a mentor to many of his peers. We frequently seek advice and perspective from Ron on matters of strategy and evaluating large business opportunities. Ron is customer focused and takes great pride in excedding customer expectations without excpetion." — Kirk, Thomas K. Hardy Jr, Vice President of Sales, Aerotek, Inc, managed Ron indirectly at Aerotek, Inc. "Ron is a true expert in the Energy and Recruiting fields. Year after year he has shown consistent success as a top producer within Aerotek. His many years of experience in the industry has placed him in a position as a consultant to both clients and within his own company. Ron is very professional, detail oriented, and driven to achieve the goals he sets for himself and his team." — Dave Mickelsen, Sales Manager, Aerotek, worked with Ron at Aerotek, Inc. "Ron Taupier did an outstanding job in filling contract employee positions for Tech Pack Solutions and Life Like Products. He took the time to fully understand the needs of our company and provided us with very well qualified personnel." Jim Plue, was Ron's client "I have reached out to Ron on several occasions in the past for assistance with filling our engineering vacancies. Ron quickly understood our needs and worked diligently to find the right people for our organization. If I need help in the future, I will definitely be contacting Ron!" — Walter Fromm, was Ron's client "Ron has always met my stations needs. He is a professional at all times. Great Job! He comes highly recommended." I., — Mike Romeo, was Ron's client "Ron was a pleasure to work with at the Power Gen International Conference and Expo. He was extremely professional, efficient, motivated and engaged in the many networking opportunities. A genuine and hardworking individual, Ron is a fine, well-balanced person with an abundance of positive qualities." Page 3 19 36H — Kelly Reading, Event Manager, Aerotek, worked directly with Ron at Aerotek, Inc. "Ron has always been responsive to the customer's needs and is resourceful in his ability to deliver what is requested." — Mike Desilets, was Ron's client "Ron helped establish a staffing contract follow specific budget restraints. He and his team provide a majority of our. staff. This allowed us to focus on building teams to achieve various goals." Rick Coburn, Division Vice President, Utility Consultants Inc, was with another company when working with Ron at Aerotek, Inc. "Ron is one of the most knowledgeable recruitment specialists in his space. He has a deep understanding of the Energy industry and he works hard to understand his clients staffing needs to find the best match for them. Ron is excellent at building strong, long lasting relationships with clients and candidates as well as internal customers. I would highly recommend Ron for any recruitment needs that you may have within the Energy industry." — Arrin Barmak, Senior Account Executive, Aerotek, Inc:, worked with Ron at Aerotek, Inc. "Ron is responsive and works hard to meet customer expectations," Virgil L. Perry, PMP, was Ron's client "Ron Taupier is a gentleman, a professional - and is well liked by all who know him. These qualities allow him to excel as a sales professional - and to do a first rate job in serving his clients. I would be glad to offer a personal recommendation for Mr Taupier to anyone who wishes to contact me." Ed Parker, Owner, Integral One Network Solutions, was with another company when working with Ron at Aerotek, Inc. "Ron is a tremendous business man with good intentions and a genuine caring attitude about his clients and the people he works with.. He is intellegent, hardworking and of great character. Over the past 3-4 years he has risen as a consistent producer and grown into a leader as well" — David Poling dpoling@aeroiek.com [LION]1,400+, Director of Business Operations, Aerotek, managed Ron indirectly at Aerotek, Inc. "Ron has the initiative and personality to move things along! He spends the time developing both personal and business relationships thereby maintaining an excellent network to know what's happening in the industry! He is responsive to the needs of his clients and to those he has -Y positioned to make staffing and company needs match!" Dan Marks, Senior Projecy Manager, MSE Power Systems, reported, to Ron at Aerotek, Inc. W1 Page 4 3 b-<' "Ron has been a valued service provider for more than 18 months. He stands behind the employees he finds for our company and has worked with us to become creative in attracting talent in a very difficult marketplace. I highly recommend Ron and his company to anyone looking to fill staffing needs." — David Klein, was Ron's client "Ron is extremely professional and diligent; moreover, he has an excellent approach with clients. Ron has an extremely in-depth knowledge of the Energy industry. I would highly recommend Ron to any company looking to utilize his search expertise." — Tim Honn, Recruiting Manager, Navigant Consulting, worked with Ron. at Aerotek, Inc. "Ron is seasoned professional who understands my industry and a valued member of my network." Dennis Loria, President, LORIA Emerging Energy Consulting, LLC, was with another company when working with Ron at Aerotek, Inc. "Ron is a consumate professional. His attention to detail and customer service are top-notch. I not only enjoy working with him, he is a great person to spend time with in a social setting." — Todd Gardner, Vice President of Marketing, Aerotek, managed Ron indirectly at Aerotek, Inc. "I have worked with Ron Taupier as a contracting Contract Administrator for the last year. My.first impression of Ron was his people skills. He came across as professional, confident and supportive, looking out for the interests of both his client and his contractors. I believe these qualities enable him to place contractors with the right client company on a regular basis. On a personal note he has been very helpful in negotiating new terms and conditions for employment as my contract expired. I was impressed with his willingness to be equitable to me and to the company. Overall, Ron's ability to meet the needs of his contractors and clients makes him a great ambassador and an asset to work with." — Victoria Rios, Contract Administrator, Duke Energy, was with another company when working with Ron at Aerotek, Inc. "Ronald searches and recommends potential contract engineering employees for my company. He goes the extra distance by staying in contact with me to insure he stays up to date on our company's changing needs. He has provided some 'Lop notch contract employees. Most importantly, he makes himself easily accessible by phone and e-mail." Peter. Bernard, Distribution Design Manager, National Grid, was with another company when working with Ron at Aerotek, Inc. "Ron has been working on and off with Cross-Sound Cable for the past several years assisting us with recruiting of operations engineers. Ron is exceptionally good at working with the customer to 21 Page 5 :3 t7 (P determine their needs, then delivering personnel that meet and often exceed expectations." — Brian Reinhart, was Ron's client "I've known Ron for. approximately 10 years now and have had the distinct pleasure of working on contracts that he was managing. I found Ron to be positive, always at the top of his game and ready to meet the needs of the client at any given time. I would recommend Ron with no hesitation for a Directors Position or any other considerations you might have him. Sincerely Larry M. Perkins President Laser Technical Services Inc Please call with any questions regarding this recommendation. 315-529-2628 cell" — Larry Perkins, Owner, Laser Technical Services Inc, worked with Ron at Aerotek, Inc. Contact Ron on LinkedIn Page 6 22 3 6-7 COMMONWEALTH OF MASSACHUSETTS WILLIAM FRANCIS GALVIN SECRETARY OF THE COMMONWEALTH STATE SPECIAL ELECTION WARRANT Middlesex, SS. To any of the Constables of the Town of Reading, Greetings: In the name of the Commonwealth, you are hereby required to notify and warn the inhabitants of the Town of Reading who are qualified to vote in the Special State Election to vote at Precincts 1, 2, 3, 4, 5, 6, 7, and 8 Reading Memorial High School - Hawkes Field House -Oakland Road on TUESDAY, THE NINETEENTH OF JANUARY, 2010, from 7:00 A.M. to 8:00 P.M. for the following purpose: To cast their votes in the Special State Election for the candidates of political parties for the following, office: SENATOR IN CONGRESS. . . . . FOR THE COMMONWEALTH Hereof fail not and make return of this warrant with your doings thereon at the time and place of said voting. Given under our hands this 5th day of January, 2010. A true. copy Attest: Laura A Gernme, Town Clerk Tom Freeman, Constable 24 Date Ben Tafoya, Chairman James E Bonazoli, Vice Chairman Camille W Anthony, Secretary Stephen A Goldy Richard W Schubert BOARD OF SELECTMEN q OL�k COMMONWEALTH OF MASSACHUSETTS Middlesex, ss. Officer's Return, Reading: By virtue of this Warrant, 1, on 1 2010 notified and warned the inhabitants of the Town of Reading, qualified to vote on Town affairs, to meet at the place and at the time specified by posting attested copies of this Town Meeting Warrant in the following public places; within the Town of Reading: Precinct 1 J. Warren Killam School, 333 Charles Street Precinct 2 Peter Sanborn Place, 50 Bay State Road Precinct 3 Reading Police Station, 15 Union Street Precinct 4 Joshua Eaton School, 365 Summer Avenue Precinct 5 Town Hall, 16 Lowell Street Precinct 6 Austin Preparatory School, 101 Willow Street Precinct 7 Reading Library, Local History Room, 64 Middlesex Avenue Precinct 8 Wood End School, 85 Sunset Rock Lane The date of posting being not less than seven (7) days prior to January 19, 2010, the date set for the State Special Election in this Warrant. I also caused an attested copy of this Warrant to be posted on the Town of Reading web site. A true copy Attest: Laura Gemme, Town Clerk Tom Freeman, Constable 25 q 2, LEGAL NOTICE ' a:l Co TOWN OF READING | To the Inhabitants of the ` Town ofReading: ) . ` P�aag�Ke notice that \ ' � Board of Selectmen of the Town ' of Reading will hold the follow- ing oubUchaahngoonTbasdo� � January 5, 2010 in the � Selectmen's Meeting Room, 16 � [oxvo|| ' Street, Reading. Massachusetts: — ` parkinQRoQuxationo — South o\deoYVVoburn Street between Lowell Street and Municipal Parking Lot 8:00 P-M. —~-----� Eadn[} opening Gtarbuoko ' pe — 5:00 a.m. - 228 Main Street 8:15 p.m. 8tarbucko Early Opening � 5:00 m.m.- 24 Walkers Brook Drive 8:30 p.m. Copies of the proposed'doc- uments regarding these topics are available in -the Town Manager's office, 16 Lowell Street, Reading, MA from 8:30 attached to the hearing notice on the website at vmww.reaon»J/^^.go, All interested parties are invited to attend, may submit their comments in vvhting, or bvernaU prior to* 4:OO p.m.. on January 5,2O1Ototownnmsnag- Bv order of Peter |.Mannenme/m/w/ Town Manager 1[/]O � 26 q161 TOWN OF READING Voted: The Traffic Rules and Regulations adopted by the Board of Selectmen on March 28, 1995, for the Town of Reading, are hereby amended by adding to Article 5, Section 5.4.2 the following regulation (s). STREET "2 HOUR PARKING between 8:00 am — 5:00 pm" LOCATION Woburn Street From the entrance to the municipal � parking lot eastwardly in (4) designated DATE OF PASSAGE SELECTMEN'S SIGNATURES TOWN CLERK OF READING TOWN CORPORATE SEAL 27 4b-2-- I'm .00 A— ;S. 13,240 9 k 4 Al 40 9u 2,f 6 2D 2 230 Z9. r '1�' esi, 9g s.7 g ir23 j. 2- 57791 27,15D -95 n60' J 1l1 17 43 71 7, 17.350 -'47a 14 Z75 �-4 2 36' -7 -273 37 do 19 80066 14,T7� .0 r 5 165x6 32 OPO 35 soa r 38'8 16,280 MIT .1 44 3 6000 { sore 51 izses 3 40 17 tt 7 a 6s 5. 351 INS 7 5,W 22 23, ONE a 14 1, 31,196 � 122 2J .. a 742 111�224 1'1�- ; -I'VoS — 117 Arz 10.29 26 12.058 �. Ag 4 mr- %3 52 964002 x00'60700 6pai AF4NAV 46� 50 1 0,673, 0,956 - 61 58 5b 12,231 47 - , 7,136 10,5 21;895 46 F, 7 lot 33 SZ59B S. S. .180 17 13 825 39 ;,'An; A •& M 26 -3 1O 3 17 8.97 A- 28 aes nag, "1?341 -A -1 17 -� A 6s o0 Easy Feel® Labels i A Bend along line to I Use Avery® Template 51600 A' Feed Paper expose Pop -Up EdgeTM A CMARC SANBORN STREET INC. FIRST CONGREGATIONAL 17 EVERBERG ROAD CHURCH OF READING WOBURN, MA 01801 25 WOBURN ST READING, MA 01867 BOSTON READING LLC 715 BOYLSTON ST BOSTON, MA 02116 DOUGLAS FUNERAL SERVICE 25 SANBORN ST READING, MA 01867 FIRST BAPTIST CHURCH OF READING 45 WOBURN ST READING, MA 01867 CORNERSTONE SQUARE LLC 348 PARK ST #301 NORTH READING, MA 01864 ROY ROBERT A GINA BACIGALUPO ROY 19 WOBURN ST READING, MA 01867 AVERS(® 51600 1 Q O'CONNOR THOMAS C BARBARA A O'CONNOR 163 VAN NORDEN RD READING, MA 01867 22 WOBURN ST LLC 168 WINTHROP AVE REVERE, MA 02151 THOMSON WILLIAM P JR THOMSON JOYCE R ETAL 210 HOLT RD NORTH ANDOVER, MA 01945 NbH ' ® 29 , ' 9tiquettos faciles a peter i Repliez a la hachure afin de vvww.avery com I ltiliear In anharit "ER)r6 5160® 1 ' Sewns den} reviler le rebord Pop -UpTM 1- 800 -GO -AVERY i LEGAL NOTICE OFRP ' .�' . ' INCO TOWN 0HFREADING Tbthe.\nhabdantu of the ` Please take not�ethat the ' of �a��Se��man xv of will hold the follow- ing public hnQaonTuesday, January 5. 2010 in the Selectmen's Meeting Room, 16 [ovxe\| ' Street, Reading, Massachusetts: /' Parking Regulations — South side of Woburn Street between Parking Lot 8:00 P-m- Starbucks Early opening — 5:00 a.m. - 228 Main Street (2k �d Gtarbucka Early Opening � 5:00 a.m. ' 24 VVa\kara Brook Drive 8:30 p.m. Copies of the proposed 'doc- uments regarding these topics are available in -the Town Manager's office, 16 Lowell Street, Reading, MA.frorn 8:30 attached to the hearing notice on . the website at. All interested parties are invited to attend, may submit their comments in xxr\t|ng, or bymnnai| priorto'4:DO p.m. on January 6,201Ototownnnanag- 8v order of Peter |.Hecnenole/m/e/ Town Manager q c � A Section 3.9 Waiver of Retail Sales before 6 a.m. Section 5.10 of the General Bylaws of the Town of Reading prohibits retail sales prior to 6:00 a.m. It also provides for a process by which the Board of Selectmen may consider allowing retail sales between the hours of midnight and 6:00 a.m. when the Board determines that permitting retail sales during those hours is in the interest of public health safety and welfare, or is in the interest of public necessity or public convenience. These regulations are adopted by the Board of Selectmen to provide guidance to the Board of Selectmen, applicants, and the public regarding how applications for waivers from the restriction on hours of retail sales will be handled. Each application will be dealt with on a case by case basis. An initial application for a waiver or hours of retail sales prior to 6 a.m. shall require a public hearing noticed to all property owners within 300', and by publication in a local newspaper and/or publication on the Town's web site. Renewal of a waiver shall be required on an annual basis with each waiver expiring on December 31. The Board of Selectmen shall determine on a case by case basis whether a public hearing is required for each renewal. The Board of Selectmen may revoke approval upon receipt of complaints that the operation is taking place contrary to the approval granted by the Board. Revocation shall be made only after a public hearing, unless emergency circumstances require an administrative revocation pending hearing. The following guidelines are not intended to be a full list of issues to be dealt with by the Board but are merely guidelines to the applicant: 1. Approval will be granted for businesses within a commercial or industrial zoning district only. 2. In general, approval shall be for the entire business. For example, if a business dispenses gasoline, sells coffee, and has a convenience store, all within the same business, then the approval shall be for all parts of the business. 3. The retail use for which approval of a change in retail hours is permitted will be the principal use on the property. 4. Written approval of the property owner will be required prior to the Board hearing an application for a license. This will need to be renewed annually. 5. The Board may require evidence that the change in permitted hours of retail operation will have minimal effect on the neighborhood adjacent to the site. 6. The applicant must show that adequate controls are in place to ensure public safety and follow food code sanitation protocols. 7. No waiver of the hours of retail sales will be considered for prior to 5 am Monday through Friday. No waivers shall be considered for Saturdays, Sundays, or State Designated legal holidays. 8. The Board may limit the use of outdoor speakers, drive- thru's, and/or restrict parking in certain areas in order to limit the impact of the waiver on neighboring properties. In order to address these issues, the Board may require a site plan from applicants, drawn to scale, and showing locations of these features and their relation to abutting residential buildings. 9. Prior to the issuance of a waiver on the hours of retail sales, the Board may request a review by the Health Division, Police Department, and the Building /Zoning Inspection Division and proof that all necessary approvals, permits, and other licenses needed to operate have been issued. 3-24 Board of Selectmen Policies �.- 31 10. A waiver to allow retail uses prior to 6 a.m. is not a waiver of any other bylaw or regulation of the Town of Reading or other agency having jurisdiction. 11. Parking lot cleaning, and other maintenance operations (excluding emergency work), and deliveries shall not take place between the hours of 9:00 PM and 7:00 am. Rubbish collection and recycling shall not take place between 9:00 PM and 6:30 am. Adopted 6126107 Section 3.10 — Licenses for Utilizing Public Sidewalks for Outdoor Dining The Board of Selectmen desires to encourage restaurants to provide outdoor dining on public sidewalks in the downtown area of Reading in a safe and orderly manner. These regulations are adopted pursuant to Section 5.2.1 of the General Bylaws of the Town of Reading, which provides in part that "No person shall place or cause to be placed any obstruction in any street, public place or private way in the Town without permission of the Board of Selectmen...." Outdoor dining on private property may be permitted in addition to or in lieu of outdoor dining on a public sidewalk, upon site plan approval by the Community Planning and Development Commission. This policy addresses only outdoor dining on public sidewalks. The following regulations shall apply for licenses for utilizing public sidewalks for outdoor dining, or "Outdoor Dining Licenses ": Application 1. Each application will be dealt with on a case by case basis. These guidelines are not intended to be a full list of issues to be dealt with by the Board but are guidelines to the Applicant. 2. Applications for Outdoor Dining Licenses utilizing public sidewalks shall be made to the Board of Selectmen by submission of an Application Form. The application will include the name, address, email address, and telephone number of the owner of the building within which the restaurant is located, proof of ownership, a lease, or written approval of the property owner within which the restaurant is located (if other than the applicant) for the use of the premises for the license period. The application shall be signed by the owner of the restaurant and shall be accompanied by a copy of the current Permit to Operate a Food Establishment issued by the Board of Health. 3. The application shall also include 10 copies of a professionally drawn plan and all supporting documents containing the information required in order to be able to make a decision as to the license, and shall also include a plan for outdoor lighting if any is proposed. 4. The License is revocable at will by the Town for any reason whatsoever upon written notice to the Licensee from the Town. The License Agreement shall stipulate that in the event of such revocation, the Licensee shall have no recourse or claim against the Town for such revocation whether by way of monetary charges, a suit in equity or otherwise. 5. Outdoor Dining Licenses shall be issued only to Inn- holders and Common Victualers for portions of public sidewalks directly abutting their business, and will be issued only within a commercial or industrial zoning district within the Town, unless such a business shall exist and has pre -dated zoning, or has been granted a variance to do business in a location that is not in a business or industrial zoning district. 3-25 Board of Selectmen Policies q c3 32 Page I of I Heche0b|e ikney, Peter _ From: Stephen 0Nioon[sdinieoo@starbucka.00n] Sent: Friday, December O4.20O91U/47AM To: Town Manager Cc StaphnnD|Niaco Subject: Main Street, Reading MA- Starbucks Attachments: Reading Main Gtnyetletterjpg; Reading Walkers Brookletterjpg Dear Peter Hechenb|eikner 0� J �, �.^�� ^ please accept this email aea formal request /000�oton for avvo�erofUnitatnnaon retail hours. Starbuche Coffee Con�ponyvvnu|d|�atn open both nfour application Reading MA and at The Crossing at Walkers Brook, Reading W1A at 5am (Monday-Friday). I understand the guidelines need to be addressed per "Section 3.0 Waiver ofRetail no|eo before re O:Onann". | understand thetStarbuohs Coffee Company will be responsible for the cost for the-legal notice advertising the hearing notice (approximately less than $100). 1 have attached letters from our landlords approving this request for your review. Please let me know if you need aepanateapp|ioetionsforthiovvaiverforeaohatore.|yyiUbeheppytopnovidathanouponrequest. 1. Each store is located within a commercial/industrial zoning district. 2 This approval for the km ia for the entire business (Starbudm) 3. Coffee is the principal use for this property. 4. See attached letter(s) from our Landlords. 5. Please advise if we need to provide evidence that this additional hour will not affect the neighborhood. Deliveries will not be made before 7am; therefore we feel there will be no impact. 6. We always ensure public safety and abide food code sanitation '. We understand we cannot apply U.ve will not oa using outdoor opu aker w adding a drive thru . or parking with this waiver. The store will ba operating aait does today. Q VVevviU provide pemndo.licenses, etc i[ needed for approval of this waiver. 1' . We understand that this is a waiver to allow Starbucks to open at 5em. and is not waiver of any other bylaw or regulation of the Town ofReading. 11. We also understand that deliveries will not take place anytime between 9pm and 7am, and rubbish collection/recycling will not take place anytime between 9pm and 6:30am. Please let me know if there is anything else that you may need from Starbucks Coffee Company to proceed with the application for this waiver. Sincerely, Stephen DiNiscn District Manager Starbucks Coffee Company b\7-4l3'6\00 Cell Phone 617'844-5492 Fax q 12/4/2004 34 Nov 13 09 04:57p Dibk Bell 781-944-4842 P.1 November 13, 2009 Caroline H. Party Store Development Real Estate Rep, Starbuck-s Coffee Compaily Boston, N/Q� Dear Caroline: Per your request, I am sending you this letter cn*antino our permission to open Starbucks, located at 288 klain Street, Reading, MA- 'be-Core 6 a.m. Yours truly, Richard E. Bell President .-- Tribefl Corp. Owner — 288 Main Street, Reading, .tMA. 35 LI CG Page 1 of 4 Schena,Paula From: Hechenble|kner, Peter Sent Tueodoy, December 08, 2009 4:55PK8 To: 8ohano.Pau|a Subject: FW: Main Street, Reading MA- Starbucks ReGtorbucko hearings onearly operation. Peter 1. Hechenbleikner Town Manager Town of Reading 1S Lowell Street Reading MAO18O7 phone: 781-942-9043 fax 781-942-9071 vvab Please let us know how we are doing - fill out our brief customer service survey at http://readingma- Fromn:Dekos Jean Sent: Tuesday, December 08,ZOO94:E2PM To:Hechenbleikner Peter Subject: RW: Main Street, Reading MA-Starbmds Co.�e��}G��.�G�8��m�e@��b��8�� VVD","[8CUDlnOend@friBmdly[8 �Rde[GbOUfA-F[8rOeGigOGOOtbeingGllOVVed. Otherwise there are no other violations. Jean T,T)oli`S Conununity 5cnriccy Director/Town P/unncz Town of Reading lG Lowell Street Reading, MA 01867-2685 Tel 781-942-6612 Fax M-942-9071 jdeUno��i�rudio�r,.00uoy Fromm: Ranclin,Lany Sent: Fdday, December 04, 2009 12:40 PM 7o: Daios Jean Subject: RE: Main Street, Reading MA- Starbucks sdth�K4ainG�eet.|ouat�n.increosedh0ure(adboth vvU n�eon VVo�avenaoeau:u=m/'u"=""''' more trash, their dumPeher|»small. They will need to address increase in waste volume, by increasing trash pick small up. The main street dumpster is area is and | onPercyAve abutting the residential neighborhood. - Larry &Ramdin MAREHSCHO Health Services Administrator 36 ~� q c � Page 2 of 4 Reading Health Division 16 Lowell Street Reading, MA 01867 781 - 942 -9061 781 - 942- 9071-Fax When writing or responding, please remember that the Secretary of State's Office has determined that email is a public record. This communication may contain privileged or other confidential information. If you are not the intended recipient, or believe that you have received this communication in error, please do not print, copy, retransmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you have received this email in error, and delete the copy you received. From: Delios,. Jean Sent: Friday, December 04, 2009 12:16 PM To: Ramdin, Larry; Redmond, Glen Subject: FW: Main Street, Reading MA- Starbucks Any problems at the Starbucks (Main Street and Walkers Drive) related to either health or zoning? Jean Jean J. Delios Community Services Director /Town Planner Town of Reading 16 Lowell Street Reading, MA 01867 -2685 Tel 781- 942 -6612 Fax 781 - 942 -9071 ,jde1ioM4,ci.reading.ma.us 1gww.readingma.gov From: Hechenbleikner, Peter Sent: Friday, December 04, 2009 11:27 AM To: Delios, Jean Subject: RE: Main Street, Reading MA- Starbucks Can you check and make sure that there are no sign or other zoning violations. From: Delios, Jean Sent: Friday, December 04, 2009 11:25 AM To: Hechenbleikner, Peter Subject: RE: Main Street, Reading MA- Starbucks I have no problem with the 5 am opening at either location. 37 12/8/2009 IMA Page 3 of 4 Jean. T.DelioS Community Services Dixe*cLnr/TononPlanner Town ouReading lG Lowell Street Reading, MA 01857-2585 Tel 781-942-6612 Fax 781-942-9071 Fromm: Stephen CiNisco [maiho: xzonm Sent: Friday, December 04, 2009 11:19 AM To: Hochenbkekner ' Peter Cc: Cormier, Jim; Ramdin, Larry; De|ios,]ean} Redmond, Glen; Schena, Paula Subject: RE: Main Street, Reading MA- Starbucks Hi Peter, Thank you for your prompt response! l. Yes, | understand Uhatanyvvekmyvvou|dnotindudmorpemnitStorbuukaCnffeeComponyioopanaarlyon Saturdays, Sundays and Holidays. 2. Yoe, please consider these locations as separate applications 3. Our Billing address is: Starbucks Coffee Company, 85 Wells Avenue, Suite 110, Newton MA 02459 Attention: Stephen O\Niaoo Thanks again, | look forward ho attending the hearing [TBO). Have a great weekend, Stephen DiNisu 0tarbuckoCnffee Company 888-729-5656 ext5000056693 6l7-4l3-6lOO Cell Phone 617-849-5492 Fax From: Hachenbleikner, Peter [meOto: bleiknar@ci.reodin.g.mn.us Sent: Friday, December O4.2OO911:13AM T» �' DUV�oo . Cc: - ]kn; Ranndhn, Larry; DaUos, Jean; Redmond, Gkm} Schena, Paula Subject: RE: Main Street, Reading MA- Starbucks Stephen Thanks for email. We will "� process and the |�e�heohngdate would be January G. | am asking Hea. Police, nCommunity 8ar/' Departments for comments onthoapplications. 2itemo: l. You understand that any waiver would not be for Saturdays, Sundays and holidays? 38 \2/0/2004 Page 4 of 4 2. Do you want to consider each of these locations ao separate applications? |tka possible that the Board of Selectmen would grant one waiver but not both. VVe will place the legal notice, and have Sharbuckebilled directly. What ka the billing address that you will want to VVa look forward bo working with you on your request. Peter |.Hmhenblcikner Town Manager From: Stephen DUNisco [maOtomdin Sent: Friday, December 04, 2009 10:47 AM To: Town Manager Cc: Stephen DiNiocn Subject: Main Street, Reading MA- Storbucks Dear PeterHuohenblsjknar, Please accept this email aoa formal request / application forovoivorof|imitotonannreteUhouns.Starbuoho Coffee Company would like toopen both of our ckootoreo located et288 Main Street, Reading MA and et The Crossing at Walkers Brook, Reading MA at 5am (Monday-Friday i ). I understand the guidelines need to be ~~~'~~~~~r~ ----n-- Waiver Starbucks Coffee Company will beresponsible for the cost for the legal notice advertising the hearing notice (approximately less than $100) . | have attached letters from our landlords approving this request for your review. Please let me know if you need separate applications for this waiver for each store, I will be happy to provide them upon request. 1. Each store is located within ocommercial/industrial zoning district. 2 This approval for the waiver ia for the entire business (Starbuchu) this waiver to store hours on Saturday and Sunday. 3. Coffee is the principal use for this property. 41 See attached letter(s) from our Landlords. 5. Please advise if we need to provide evidence that this additional hour will not affect the neighborhood. Deliveries will notbe made before 7am; therefore we feel there will be no impact. 6. We always ensure public safety and abide food code sanitation protocols. '' '- understand bmu�r using apply akara.oddingedrivoUnu.orpodkingwiththievvaiwor.ThontorevNUbe o0e. rat inuil aetdoeeboday. Q'VVsvv-|prnvdm mnhu | ice nsam.etc fneeded for approvo|ofthsvvovar. 1' VVa 'ndemon'thotth�sis avvoivarhnmUovvStarbuokytoopenai5om.mndionntavvuiverofanyotherbylavv nr regulation of the Town ofReading. 11. We also understand that deliveries will not take place anytime between 9prn and 7am, and rubbish collection/recycling will not take place anytime between Qpm and G:3Oomn. Please let me know if there \a anything else that you may need from Stmrbucka Coffee Company to proceed with the application for this waiver. Stephen DiNisco District Manager 0tarbnckS Coffee Company 6l7-4l3-6l0O Cell Phone 617-849-5492 Fax of C/ 0 39 l2/8/200g i Easy Feel® Labels i ® Nom Bend along line to i AVERY® 51600 Use Avery® Template 51600 1 Feed Paper expose Pop -Up Edger"' SHEEHY JOHN E 158 WOBURN STREET READING, MA' 01867 SARNO JOSEPH G. ONORATO LINDSAY 237 MAIN ST A9 READING, MA 01867 DEVECIS ELLEN F 237 MAIN ST UNIT A -12 READING, MA 01867 KNIGHT MIRIAM P 239 MAIN ST APT #B4 READING, MA 01867 YUAN LING BAO 47 FAIRMOUNT AVE WAKEFIELD, MA 01880 CALABRO JANET A 5 WASHINGTON ST APT D10 READING, MA 01867 MCCRACKEN D PATRICK KELLY M O'LEARY 241 MAIN ST UNIT C1 READING, M.A. 01867 FILLIO NANCY E 241 MAIN ST #C -5 READING, MA 01867 TERIZLLI JOSEPH A III 241 MAIN ST UNIT C8 READING, MA 01867 CARTER RICHARD M ETAL CARTER& COLEMAN TRUST 248 MAIN ST READING, MA 01867 BERGMAN CARL A TRUSTEE BERGMAN FAMILY TRUST 39 ISLAND RD LYNNFIELD, MA 01940 BURKE CHARLES L BURKE ANNETTE I 72 GLEASON RD READING, MA 01867 MONTEROSE KATHLEEN VICTOR MONTEROSE 239 MAIN ST UNIT B -1 READING, MA 01867 HOLLAND JOHN J HOLLAND JOSEPHINE A 45 HOWARD ST READING, MA 01867 CURTIS GLENN T KEELY L CURTIS 239 MAIN ST UNIT B -8 READING, MA 01867 HEDEGOR BEVERLY J 239 MAIN ST APT #B11 READING, MA 01867 KNIGHT MAUREEN M 237 MAIN ST UNIT A8 READING, MA 01867 BOLIS ROBERT W 237 MAIN ST APT #Al l READING, MA 01867 CORCORAN CAROL A 12 PORTER ST BILLERICA, MA 01821 �.. f MCGOVERN JEAN 154 ST ANDREW RD EAST BOSTON, MA 02128 DONLAN WILLIAM P 239 MAIN ST APT #B12 READING, MA 01867 BARRY LOIS TRUSTEE TURNER GEORGE D BELMONT ARMS REAL TRUST 241 MAIN ST UNIT 3C 27 BLUEBERRY LN READING, MA 01867 READING, MA 01867 HUGHES MARGARET C 241 MAIN ST UNIT C -6 READING, MA 01867 STINCHFIELD PETER W DENISE MACCIOLI 241 MAIN ST 9C READING, MA 01867 PAMBIANCHI JAMIE 241 MAIN ST UNIT C -12 READING, MA 01867 DORR LAURIE M 241 MAIN ST UNIT 7 -C READING, MA 01867 ROCCO MARK C 241 MAIN ST APT #C10 READING, MA 01867 MCKENNA ROBERT 243 MAIN ST #D1 READING, MA 01867 Lj Ut l Ltiquattes faciles a paler i ® Repl0�ez a la hachure afro de i vvww.avery.com IMAM- .., r� -.6-4 evcw® c�and I Sens de rbvelar le rabord Poo -UDlm ! 1- 800 -GO -AVERY 1 11 Easy PeelO Labels i A Bend along line to I Use Avery® Template 51600 i Feed Paper expose Pop -Up EdgeT'" HODSDON RUSSELL M DAVEY GEORGE C CLARE E HODSDON JUNE A DAVEY 26 KNOLLWOOD ROAD 18 KNOLLWOOD RD READING, MA 01867 READING, MA 01867 READING -FAB LLC PATEL KALPESH TRUSTEE C/O TRAMMELL CROW ASSOC JK REALTY TRUST PO BOX 14115 212 -214 MAIN ST READING, PA 19603 READING, MA 01867 ARETUSI REMO 23 NELSON AVE READING, MA 01867 HOLLIS MICHAEL J HOLLIS CAROLYN B 484 SUMMER AVE READING, MA 01867 TRAPENI GUY R MARY BETH TRAPENI 492 SUMMER AVE READING, MA 01867 THOMPSON STEVEN M SUSAN E THOMPSON 9 CROSS ST READING, MA 01867 BERTONE MARIO TRUSTEE MARIO BERTONE TRUST 225 MAIN ST READING, MA 01867 CRANDLEMIRE CHARLES P II RADONNA L CRANDLEMIRE 32 CROSS ST READING, MA' 01867 APOLLOS CHRISTINE 211 MAIN ST UNIT 2 READING, MA 01867 G113 SON ROBERT E BETTY J GIBSON 237 MAIN ST UNIT 3A READING, MA 01867 DEWEY EDGAR G TANYA D DEWEY 206 MAC ST READING, MA 01867 SYNNOTT BURTON J CHERYL L SYNNOTT PO BOX 571 READING, MA 01867 -0401 ►/ 1� ,I NMRY® 51600 1 9 CARROLL RICHARD L MARGARET L CARROLL 12 KNOLLWOOD RD READING, MA 01867 KYDD CATHERINE G (L.E.) WILLIAM L KYDD ETAL 210 MAIN ST READING, MA 01867 GAGE JASON L ROBIN A GAGE 200 MAIN ST READING, MA 01867 DOHERTY THOMAS N CAROLYN M DOHERTY 464 SUMMER AVE READING, MA 01867 CAMPBELL KENNETH N JR JONES BARBARA GAVINS CAMPBELL DONNA L 1 CROSS ST 201 MAIN ST READING, MA 01867 READING, MA 01867 DURAN CHARLES E JR KELLY SHERRI JEANNE MACDONALD DURAN BILODEAU SARA 13 CROSS ST 14 CROSS ST READING, MA 01867 READING, MA 01867 CROWLEY ROBERT T ELEANOR T CROWLEY 18 CROSS ST READING, MA 01867 LIU HONGCHENG SONGPING GUO 24 CROSS ST READING, MA 01867 KELLY ROBIN M 237 MAIN ST APT #Al READING, MA 01867 LAROSA JOSEPH A PAMELA J LAROSA 17 KINGS ROW NORTH READING, MA 01864 BERTONE MARIO TRUSTEE MARIO BERTONE TRUST 231 MAIN ST READING, MA 01867 BANK OF NEW YORK TRUSTEE 6400 LEGACY DR PLANO, TX 75024 SANTASKY PAUL S 237 MAIN STREET APT #A -2 READING, MA 01867 TRAN KEN 237 MAIN ST APT A -5 READING, MA 01867 Li 1 ttiquettes fadles a paler I ® Replioz a la hachure afin de www.avery.com Utilisez le eabarit "ERYO 51600 1 chere®mant r6vbler le rabord Pop -UpTm j 1- 800 -GO -AVERY Easy Peep Labels i ♦ 0111111111M Bend along line to AVER 8 5160® Use Avery's Template 51600 j Feed Paper ommogow expose Pop -Up EdgeT14 LEONARD WILLIAM 243 MAIN ST APT #D2 READING, MA 01867 GENTILE PAUL J MELISSA A GENTILE 243 MAIN ST UNIT D -5 READING, MA 01867 PHLORIDIS KATHLEEN 31 SOUTH BEDFORD ST BURLINGTON, MA 01803 -4512 LUONGO PHILIP 243 MAIN ST UNIT DI I READING, MA 01867 KRAMER MICHELLE STEPHEN R COOK 19 KNOLLWOQD RD READING, MA 01867 RIQU]NHA MARIA. F 243 MAIN ST UNIT D -3 READING, MA 01867. STANGER MARTIN C STANGER IRENE C 243 MAIN ST APT #D6 READING, MA 01867 LAWRENCE RITA L DENISE LAWRENCE 243 MAIN ST UNIT 9D READING, MA 01867 CONNOR PATRICIA 243 MAIN ST UNIT D -12 READING, MA 01867 D'ONOFRIO JUDITH A 237 MAIN ST #D -4 READING, MA 01867 JACOBSEN GRACE M 344 WASHINGTON ST MALDEN, MA 02148 1 1: • i ' '1 1 '•: ' q Ut 3 Etiquettes fmciles a paler i ® d P b l l 1191 z a la hachure afin de www.avery.com a ® ® r� Sens de rev6er e reoro U Tlm 1- 800 -GO -AVERY Utilisez le abarit AVERY 5160 � rh�rnsmnt P- P � LEGAL NOTICE OFR ^^ ' — TOWN OF READING To the .Inhabitants ofthe ` Please take notice that the Selectmen of the Town of Reading will hold the follow- ing pubUcheahngoonTUaaoay, January 5, 2O1O in the Selectmen's Meeting Roomn. 18 Lowell ' Street, Reading, Massachusetts: PaddngRagu\odona — Gouth side of Woburn Street between Lowell Street and Municipal Parking Lot 8;00 p.m' 8tarbucko Emdv opening — G:OO a.m. - 228 Main G1rea1 8:1.5 p.m. Starbucks Early opening 5:00 a.m. - 24 Walkers Brook Drive 8:30 p.m. Copies of the proposed 'doc- uments regarding these topics are available in -the Town Manager's Office, 16 Lowell Street, Reading, MA from 8:30 attached to the hearing notice on the website at All interested parties are invited to attend. may submit their comments \nwriting, or bvernai\ prior to* 4:O6p'mn..on . January G 201Ototmwnmanag- Bv order of Peter 1. Hechenbleikner Town Manager 43 � Section 3.9 Waiver of Retail Sales before 6 a.m. Section 5.10 of the General Bylaws of the Town of Reading prohibits retail sales prior to 6:00 a.m. It also provides for a process by which the Board of Selectmen may consider allowing retail sales between the hours of midnight and 6:00 a.m. when the Board determines that permitting retail sales during those hours is in the interest of public health safety and welfare, or is in the interest of public necessity or public convenience. These regulations are adopted by the Board of Selectmen to provide guidance to the Board of Selectmen, applicants, and the public regarding how applications for waivers from the restriction on hours of retail sales will be handled. Each application will be dealt with on a case by case basis. An initial application for a waiver or hours of retail sales prior to 6 a.m. shall require a public hearing noticed to all property owners within 300', and by publication in a local newspaper and/or publication on the Town's web site. Renewal of a waiver shall be required on an annual basis with each waiver expiring on December 31. The Board of Selectmen shall determine on a case by case basis whether a public hearing is required for each renewal. The Board of Selectmen may revoke approval upon receipt of complaints that the operation is taking place contrary to the approval granted by the Board. Revocation shall be made only after a public hearing, unless emergency circumstances require an administrative revocation pending hearing. The following guidelines are not intended to be a full list of issues to be dealt with by the Board but are merely guidelines to the applicant: 1. Approval will be granted for businesses within a commercial or industrial zoning district only. 2. In general, approval shall be for the entire business. For example, if a business dispenses gasoline, sells coffee, and has a convenience store, all within the same business, then the approval shall be for all parts of the business. 3. The retail use for which approval of a change in retail hours is permitted will be the principal use on the property. 4. Written approval of the property owner will be required prior to the Board hearing an application for a license. This will need to be renewed annually. 5. The Board may require evidence that the change in permitted hours of retail operation will have minimal effect on the neighborhood adjacent to the site. 6. The applicant must show that adequate controls are in place to ensure public safety and follow food code sanitation protocols. 7. No waiver of the hours of retail sales will be considered for prior to 5 am Monday through Friday. No waivers shall be considered for Saturdays, Sundays, or State Designated legal holidays. 8. The Board may limit the use of outdoor speakers, drive- thru's, and/or restrict parking in certain areas in order to limit the impact of the waiver on neighboring properties. In order to address these issues, the Board may require a site plan from applicants, drawn to scale, and showing locations of these features and their relation to abutting residential buildings. 9. Prior to the issuance of a waiver on the hours of retail sales, the Board may request a review by the Health Division, Police Department, and the Building /Zoning Inspection Division and proof that all necessary approvals, permits, and other licenses needed to operate have been issued. 3-24 Board of Selectmen Policies 44 qJ "Z�' 10. A waiver to allow retail uses prior to 6 a.m. is not a waiver of any other bylaw or regulation of the Town of Reading or other agency having jurisdiction. 11. Parking lot cleaning, and other maintenance operations (excluding emergency work), and deliveries shall not take place between the hours of 9:00 PM and 7:00 am. Rubbish collection and recycling shall not take place between 9:00 PM and 6:30 am. Adopted 6/26/07 Section 3.10 — Licenses for Utilizing Public Sidewalks for Outdoor Dining The Board of Selectmen desires to encourage restaurants to provide outdoor dining on public sidewalks in the downtown area of Reading in a safe and orderly manner. These regulations are adopted pursuant to Section 5.2.1 of the General Bylaws of the Town of Reading, which provides in part that "No person shall place or cause to be placed any obstruction in any street, public place or private way in the Town without pennission of the Board of Selectmen...." Outdoor dining on private property may be pennitted in addition to or in lieu of outdoor dining on a public sidewalk, upon site plan approval by the Community Planning and Development Commission. This policy addresses only outdoor dining on public sidewalks. The following regulations shall apply for licenses for utilizing public sidewalks for outdoor dining, or "Outdoor Dining Licenses ": Application 1. Each application will be dealt with on a case by case basis. These guidelines are not intended to be a full list of issues to be dealt with by the Board but are guidelines to the Applicant. 2. Applications for Outdoor Dining Licenses utilizing public sidewalks shall be made to the Board of Selectmen by submission of an Application Form. The application will include the name, address, email address, and telephone number of the owner of the building within which the restaurant is located, proof of ownership, a lease, or written approval of the property owner within which the restaurant is located (if other than the applicant) for the use of the premises for the license period. The application shall be signed by the owner of the restaurant and shall be accompanied by a copy of the current Permit to Operate a Food Establishment issued by the Board of Health. 3. The application shall also include 10 copies of a professionally drawn plan and all supporting documents containing the information required in order to be able to make a decision as to the license, and shall also include a plan for outdoor lighting if any is proposed. 4. The License is revocable at will by the Town for any reason whatsoever upon written notice to the Licensee from the Town. The License Agreement shall stipulate that in the event of such revocation, the Licensee shall have no recourse or claim against the Town for such revocation whether by way of monetary charges, a suit in equity or otherwise. 5. Outdoor Dining Licenses shall be issued only to Inn- holders and Common Victualers for portions of public sidewalks directly abutting their business, and will be issued only within a commercial or industrial zoning district within the Town, unless such a business shall exist and has pre -dated zoning, or has been granted a variance to do business in a location that is not in a business or industrial zoning district. qJ 3 3-25 Board of Selectmen Policies 45 NO- • �` .. ( � �'�� / .aa� r- ` \�\ •°.', j'��'"� .\ �\ \ . \� �` � �. .'. """fig' "(�' �' - -- _- w!�,� -g'�� 1 �,'•�� -� /�. �, �- �` .-rte IU PL i� L111 ,T1 -' gy L41 46 Hechenblefter, Peter From: Stephen CVNison[sdinisco@starbucko.con] Sent: Friday, December 04.20091D:47 AM To: Town Manager Cc Stephen DiNisuo Main Street, MA-8tarbuckn Attachments: Reading Mein Stnaetletterjpg; Reading Walkers Brookletterjpg Dear Peter Hechenbleikner, Page I of 1 ,5 1�,�� ° Please accept this email eeafonncdrequen /opp|ioot�n�rowe�erofUm�atnneonreteU hours. Starbuoks Coffee Company would like to open both of our Gtarbucke stores, located at 288 Main Street, Reading MA and at The Crossing atVValkaro Brook, 'Reading K8A ndoy'Fhday\.} understand the guidelines need tnbe addressed per "Section 3.9 Waiver ofRetail sales before re G:00am''. \ understand that Gterbunka Coffee Company will be responsible for the cost for the-legal notice advertising the hearing notice (approximately less than $100). 1 have attached letters from our landlords approving this request for your review. Please !et me know if you need separate applications for this waiver for each store, I will be happy to provide them upon request. 1. Each m"r��|ooatedwUhna commercial/industrial 2. This for the waiver |a for the entire business 0Storbucka\ 3, Coffee is the principal uneforthis 4 See attached |etter(o) from our Landlords. 5 Please advise if we need to provide evidence that this additional hour will not affect the neighborhood. Deliveries will not be made before 7em; therefore we feel there will benoimpact. G We always ensure public safety and abide food code sanitation protocols. 7'VYeunderatandwacennntepp|ythisvva)vnrtnotorehuurson8oturdayondSundoy. 8 VVAwi(|notbeuoingoutdoorapeekena.odd|ngadr)vethru.orporkingwithth|s,vva|ver.Thestorevvi||ba operating aeit does today. S VVevvi\| provide pernnito.licenses, etc )f needed for approval oƒ this vva)ver. 1'.VVe understand that this ioa waiver to allow Storbuckeio open ot5am. and io not a waiver of any other bylaw or regulation of the Town ufReading. 11. We also understand that deliveries will not take place anytime between 9pm and 7am, and rubbish collection/recycling will not take place anytime between 9pm and 6:30am. Please let me know if there is anything else that you may need from Starbucks Coffee Company to proceed with the application for this waiver. Sincerely, Stephen OiNisc District MaDager SturbUcks[bffee Company 617-413-6100 Cell Phone 617-849-5492 Fax 12/4/2004 47 11/1:3/20139 03:50 16177701630 DICKINSON DEVELDPIAEN PAGE 02/02 P k M M� .1 ;' -I'll, I I I ..' I ",", . . . . . . . . . .... W I - November 13, 2009 Town of Reading 16 Lowell Street Reading, MA 01867-2683 Re: Starbuok-q Coffee Store # 9269 The Crossing at Walkers Brook To Whom It May Concern: Starbu,cks management has expressed a desire to open, their store one hour earlier, at 5:00 A.M. (as op posed to 6,00 A M, the current opening time), Please let this letter. serve as confirmation, that as Landlord, we do not object to allowing our tenant Starbuoks to open their store at 5-00 AM. Thank you for your coopexation in this matter. Sincerely, Sandra MacDonald Property Managm-ent Two WBC, LLC Cc: Lease File DICKINSON DEVELOPMENT CORP, Commerclal/Industrial Real Estate Corporow. Uffloe: The Willard raulldlno. 1266 Furnace Brook Perkwiy, QuIncy, Mns52 rnuserts 02169 Phone: (817) 770-1955 Fnxt (W) 770-1630 wvA%'.d1ck1r1son66V.00M Lj.L 1 M] Page 1 of 4 Schena, Paula From: HeohenLdeiknor, Pater Sent: Tuesday, December 08, 2009 4:55 PM To: Schena, Paula Sutdeot:FVV: Main Street, Reading MA- 8tarbucke ReStarbucks hearings onearly Peter iHechenNeikner Town Manager Town of Reading 10 Lowell Street, Reading MA01887 phone: 781-942-9043 fax 781-942-9071 vveo Please let us know how we are doing fill out our brief customer service survey at Fronm:DeUoo lean Sent: Tuesday, December D8,2OO94:G2PM To: HechenU|e|kner, peter Subject: FW: Main Street, Reading MA- Starbucks Comments below from Larry, I spoke. to Glen and he made @visit to both sites and said that he VVOUld [8CODlDOeDd @ friendly reminder about A-F[@Dl8 signs not being @|k]VVed. []fhe[wiSB there are no other violations. hp@Un J. DelimS Community 3cz\riccyUbcctor/1ovvn Pluzozcr Town of Reading 16 Lowell Street MA 01867'2085 Tel 781-942-6612 Fax 781-942-9071 'delino(btizr vvvvvv.rcadioOoza1gov. From: Ramclin, Lorry Sent: Friday, December 04, 2009 12:40 PM To; Deios, Jean Subject: RE: Main Street, Reading MA- Starbucks VVa have had issues with the d sd the ��a|nStreet, |oceUon.Increased houm(at both | wU mean more bash.their dumpoterio small, ''--They will need ho address increase in waste volume, by increasing trashpiok- LarryA.Ramdin MAREHSCHO Health Services Administrator 49 Lfd ? Page 2 of 4 Reading Health Division 16 Lowell Street Reading, MA 01867 781 - 942 -9061 781 - 942 - 9071 -Fax When writing or responding, please remember that the Secretary of State's Office has determined that email is a public record. This communication may contain privileged or other confidential information. If you are not the intended recipient, or believe that you have received this communication in error, please do not print, copy, retransmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you have received this email in error, and delete the copy you received. From: Delios, Jean Sent: Friday, December 04, 2009 12:16 PM To: Ramdin, Larry; Redmond, Glen Subject: FW: Main Street, Reading MA- Starbucks Any problems at the Starbucks (Main Street and Walkers Drive) related to either health or zoning? Jean Jean J. Delios Community Services Director /Town Plami.er Town of Reading 16 Lowell Street Reading, MA 01867 -2685 Tel 781- 942 -6612 Fax 781- 942 -9071 jdeli.os d,ci.reading.ma.us v%Tow.readingma.gov From: Hechenbleikner, Peter Sent: Friday, December 04, 2009 11:27 AM To: Delios, Jean Subject: RE: Main Street, Reading MA- Starbucks Can you check and make sure that there are no sign or other zoning violations. From: Delios, Jean Sent: Friday, December 04, 2009 11:25 AM To: Hechenbleikner, Peter Subject: RE: Main Street, Reading MA- Starbucks I have no problem with the 5 am opening at either location. 50 12/8/2009 or WIMA Page 3 of 4 jean T,DelioS Cotnuzcnity3ervicem Ploozzcr Town 0fReading IG Lowell Street Reading, MA 01807-2685 Tel 781-942-6612 Fax 781-942-9071 jdeliomCa;ci.rc zm From: Stephen DUNisco[maho .conl Sent ,Friday. December 04, 2009 11:19 AM To: Hechanbleikner,Peter, Cc: Cormier, Jim; Ronodin, Larry; De||ms,]ean; Redmond, Glen; Schana, Paula Subject: RE: Main Street, Reading MA- Starbucks Hi Peter, Thank you for your prompt response! l. Yes, |understand that any waiver would not include or permit Starbucks Coffee Company to open early nn Saturdays, Sundays and Holidays. 2. Yes, please consider these locations ma separate applications 3. Our Billing address is: Starbucks Coffee Company, 85 Wells Avenue, Suite 110, Newton MA 02459 Attention: Stephen DiNiouo Thanks again, I look forward to attending the hearing (TBD). . Have n great weekend, Stephen DiNism District Manager Starbuokp Coffee Company 888-729'5656ont5000056003 6l7-4l3-6lO0 Cell Phone 617-849-5492 Fax From: Hmchenbleikner, Peter [muUto: bleikner@ci. .ma.us Sent: Friday, December 04, 2009 11:13 AM To: Stephen DiNisco _ Cc: Cormier, ]kn; Ronldin,Lorry; Daios Jean; Redmond, Glen; Schena, Paula Subject: RE: Main Street, KeodingMA- Storbucks Stephen Thanks for your email. We will begin to process this application, and the likely hearing date would be January 5. 1 am asking the Health, Police, and Community Services Departments for comments on the applications. 2itanoe: I. You understand that any waiver would not be for Saturdays, Sundays and holidays? 51 lZ/0/2O09 Page 4 of 4 2. Do you want to consider each of these locations as separate applications? Kis possible that the Board of Selectmen would grant one waiver but not both. VVe will place the legal notice, and have 8barbuoka billed directly. What ie the billing address that you will want bo use? We look forward to working with you on your request. Peter |.Hachanb|eiknur Town Manager From: Stephen DUVisco[mai Ito: sdin .con] Sent. Friday, December 04, 2009 10:47 AM To: Town Manager Cc: Stephen DiNisco Subject: Main Street, Reading MA- Starbucks Dear Peter Hechenbleikner, Please accept this email asoformal request / application for o waiver of limitations nn retail hours. Starbucko Coffee Company would like to open both of our Starbucks stores, located at 288 Main Street, Reading MA and at The Crossing at Walkers Brook, Reading MA at 5am (Monday-Friday i ). I understand the guidelines need to be addressed per "Section 3.9 Waiver of Retail sales before 6:00am". I understand that Starbucks Coffee Company will be responsible for the cost for the legal notice advertising the hearing notice (approximately less than $100). 1 have attached letters from our landlords approving this request for your review. Please let me know if you need separate applications for this waiver for each store, I will be happy to provide them upon request. 1. Each store ie located within a commercial/industrial zoning district. 2. This approval for the waiver im for the entire business (Starbunko). 3. Coffee ia the principal use for this property. 4. See attached |ette�e)hnm our Landlords. 5. Please advise ifvv` 'eedto provide evidence that this additional hour will not affect the neighborhood. Deliveries will not be made before 7am; therefore vva feel there will be no impact. 8. We always ensure public safety and abide food code sanitation protocols. 7. We understand we cannot apply this waiver to store hours on Saturday and Sunday. 8. We will not be using outdoor speakers, adding o drivo(hru, or parking with this waiver. The store will be operating noit does today. 9. We will provide permits, licenses, etc if needed for approval of this waiver. 10. We understand that this is a waiver to allow Starbucks to open at 5am, and is not a waiver of any other bylaw or regulation of the Town ofReading. 11. We also understand that deliveries will not take place anytime between 9pm and 7am, and rubbish collection/recycling will not take place anytime between Qpm and O:3Uam. Please let me know if there io anything else that you may need from Gtorbuoko Coffee Company ho proceed with the application for this waiver. Sincerely, Stephen DiNiso District Manager StnzbucknCoflee Cnnmnnoy 617-4l3-6l00 Cell Phone 617-849-5492 Fax 52 qj(D Easy Peel® Labels i ® Bend along line to I Q AIMRV(D 51601D Use Avery® Template 51606) Feed Paper expose Pop -Up EdgeTM DANIS GEORGE E, TR HD DEVELOPMENT OF MD INC BOSTON GAS COMPANY DANIS READING REAL TRUST HOME DEPOT USA INC 201 RIVERMOOR ST PO BOX 672 2455 PACES FERRY RD. BOSTON, MA 02132 READING, MA 01867 ATLANTA, GA 30339 BROOKVIEW INVEST. LLC 15 THIRD AVE BURLINGTON, MA 01803 SALEM FIVE BANK 210 ESSEX ST SALEM, MA 01970 ZANNI DOROTHY M TR LAKEVIEW REALTY TRUST 22 LAKEVIEW AVE READING, MA• 01867 READING PLAZA LLC C/O AKIN REALTY CO INC PO BOX 610227 NEWTON HIGHLANDS, MA 024 IODICE MICHAEL F JR TR M J II REALTY TRUST 29 CRAFTS ST STE 250 NEWTONVILLE, MA 02160 JORDAN'S FURNITURE INC ATTN A/P DEPARTMENT 450 REVOLUTIONARY DRIVE E. TAUNTON, MA 02718 r tiquettes facilos 8 polar i ® Rasp ez a la hachure afin de Utilisez le ebarit AVERY* 5160® Sons de reviler le rebord Po -U TM 1 9 1 charvement p p DICKINSON DEVELORCORP 1266 FURNACE BROOK PRKWY QUINCY, MA 02169 I: v 00000000 9 a v v a " ' 1 1 r 1. M IN qc,i i / www.averycom 1- 800 -GO -AVERY DRAFT 2010 Town Manager's Goals and Action Plan Town of Reading MA Finance — Reading will continue to evaluate revenue sources, cost reduction, regionalization of services, and level of services with the goal of maintaining long term fiscal stability of the community while providing a level of service that the community can sustain. 1. Complete labor negotiations for 2011 within the resources of the Town and its ability to sustain those labor agreements over time. 2. Limit reliance on non - recurring revenue including reserves 3. Apply for stimulus funds and other outside resources to support operating and capital or other one time expenses. 6,E iiya',. Services — Reading will continue to provide. municipal services.' In as cost effective, efficient, and customer service J. e dly manner as possible. Where reasonable a self service;: element to Town services will be available for those who choose to use it. 4. Establish a universal customer service :policy for use in all departments; train employees on the customer service policy, , continue to measure customer satisfaction; identify - and recommend, changes to' "regulations that do not meet customer service goals, or that will make them easier for customers to understand; and use. 5. Implement a tracking and management; system for Community Services permits and licenses. 6. Establish. a "customer service request" module on the web site. 7. Review and improve ' the .. Town web site, including providing for customer interaction with tle:Town electronically. Operations',n Reading will continue to provide as full a range of municipal services as resources allow. 8. Implement tle.eliinination of snow plowing of church parking lots effective with the winter of 2010/2011, and communicate that direction to all of the effected organizations. 9. Complete each spring/summer a thorough review of sidewalk snow plowing for the previous winter, in accordance .with the Board of Selectmen policy on this process. 10. Continue to work on the priority items from the DPW Management study 11. Add additional MUNIs modules. 12. Expand the Records Management efforts including beginning to provide records as appropriate to the public via the web site. 13. Plan for the renewed bidding of rubbish collection and disposal and recycling contracts, enhancing Reading's recycling participation and taking advantage of 54 qe opportunities to cooperate with other regional partners, and evaluating the use of improved technology to provide enhanced service and encouragement to improve recycling among our residents and within.Town goverment including the School Department. Health and Safety — Reading will continue to focus on strong public health and safety services with a goal of making the community one of the healthiest and safest communities in suburban Boston. 14. Complete Continuity of Operations (COOPs) planning for all Town, School, and Light Department functions 15. Complete evaluation of regionalization of Public SafetyglDispatch. 16. Continue to work with the School Department on lieffiff �Iod safety issues. J. 17. Focus public health, School, Substance Abuseil :11and o eril,resources on obesity prevention as one of the major health crises :facing our cduntry. Find ways to encourage walking, cycling, and other activities. es eons may involve f many departments, with efforts led by the Health Division. Community Development / Sustainability. Reading has worked to maintain the character of the:,:: community, While making planned and deliberate improvements to the Tvdwn.. Major effirts have been led by the Board of Selectmen, the CPDC, t& ,1cononue Development Committee and 'ij- the Advisory Committee on Cities �;fo, r Climate Protection. The World Caf6 public lic opinion on the future held in 2008 helped inform . the above. bodies of :&b of Reading. The list below is intende&lo address major high priority action items for 2010 to implement this vision 18. Continue progress:,tow&.ds meeting the required 10% of housing units as affordable:. This goal may be met : through development of the Addison Wesley Pearson site, "...'-'AeYelophlept of the Oaktree and/or Mawn projects downtown, -additional Petet`,'S,.anborri Place, and additional units in downtown as f6hsible. 19. Woik.. towards the ":'.'beginning of construction of major private downtown development projects'— Oaktree, Mawn, Lynch, and other opportunities. 20. Complete South Main Street design guidelines and proposed amendments to zoning to achieve those design guidelines. 21. Complete the design of "Way-finding" system for Downtown, and begin implementation as opportunities and resources allow. 22. Implement high priority parking recommendations for downtown: a. Expand Employee Parking; b. improve parking directional signs; c. sharing of private patking spaces; d. valet parking; e, expand parking supply; f. bike racks; and bike routes throughout town g. bus shelters 55 23. Evaluate the acceptance of the Green Communities program in Reading. 24. Continue to work with Town, School, Facilities, and Light Departments to meet Sustainability goals for CO reduction, anti- idling, etc.. Asset Maiiagement - Reading will strive to maintain and improve the current and desired capital assets of the community through long term capital planning in a fiscally prudent manner: Where resources for major projects are not available within available resources, and grants and outside resources are also not available, the community may:be -asked to support such improvements through additional taxes. 25. Complete Performance Contracting by the end of 2010,'Work with the School and 2 .;,;,, Facilities Departments to secure additional;,.. funding to'! ;expand performance contracting efforts, perhaps for things like windows: i , r, 26. Implement the ad hoc Municipal Building Committee, and as part,lof that process address the priorities and programming for improvement to: a. Cemetery Garage b. Library c. DPW vehicle maintenance d. Improvements to operation, safety /security, and aesthetics of DPW site e. Mattera cabin 27. Begin Memorial Park construction in 2010: 28. Complete Washington Park and kil laz * playgrq tnd construction by September 2010. 29. Complete a Master Plan for Joshua Eaton site by summer 2010. 30. Secure the services of a Landscape architect for Birch Meadow site. 31. Continue efforts to add to the Town's trail system, including progress to implementing the Ipswich River Greenway; 32. Continue to work towards funding for the West Street project. Governance, Regulation, and Policy Development — Reading will continue to "`address major emerging issues through bylaws, regulations, and Selectmen's policies...' As a general rule, the fewer and simpler the regulations the 'bettet Additionally, Selectmen's policies may be used to memorialize current and proposed administrative practices to provide an historical record and direction for the community in the future. 33. Develop a scope for review and revision of the Zoning Bylaw. 34. Complete the proposed revisions to the Sign By -law for action by 2010 Annual Town Meeting. 35. Complete the revisions to Article 6.3 of zoning on non conforming uses for action by 2010 Annual Town Meeting.. 36. Review the need for Junk regulations (primarily precious metals) and determine the best way to implement regulations. W yea 37. Review the need for Earth removal regulations and determine the best way to implement regulations. 38. Establish a common policy with the School Department on naming of facilities and sites in the community. 39. Establish a communications policy for the town working off the elements of a past Department head retreat on communications. Specifically include in the policy and subsequent training, policies on the use of social media as part of the Town's efforts to communicate with its residents and others. 40. Conduct a complete review and re -write of the Traffic Rules and Regulations. 41. Complete with the Bylaw Comnuttee, Town Clerk, ,an&Town Counsel a full review of the general bylaws 42. Review LIP regulations and recommend amendments to the Board of Selectmen Duman Resources /Personnel — The human capital of the community is the major resource that is necessary to achieve the provision of servrces to the community. This human capital includes employees, officials, i' embers of Boards, Committees and Commissions, and ..the human capital of the community as a whole. Human: capital is to be supported and respected by the Town. 43. Complete the negotiation of 6 labor.. conf 6`6';7isiifor FY 2011. 44. Evaluate the newly implemented Health Insurance, program for active and retired employees, and, determine what if any, changes are required. 45. Evaluate the provision',of a Disability!; Insurance program for active employees and the parameters of any'' such program 46. Continue B /C /C Chair/Vice :Chair training. 47.. Implement training on Ethics and Open Meeting law as required by the recent changes in law; .unless those changes are deemed an un- funded mandate by the State Auditor. 57 KEN DnRAFI' POLICY ON CUSTOMER SERVICE Town of Reading MA The Town of Reading is committed to operating in an excellent customer service orientated manner throughout its entire operation. Excellent customer service is our goal. Excellent customer service means consistently and continually exceeding customer expectations, and results in an organization meeting the needs of its customers in a consistent and professional manner. The Town's Mission Statement reads: "The Town of Reading strives for excellence in all its services — from education to government — and seeks to enhance the social, intellectual, and leisure life of the community." In furtherance of this Mission, the Town has adopted the following statement of values to provide guidance for employees and officials in how we go about doing the work of local government: Values The municipal government of the Town of Reading will be guided by the following values: Integrity and Transparency • Reading municipal government and its employees and officials will be guided by the highest standards of ethics and integrity. • Municipal business will be conducted in an open manner with opportunities for public discussion and input into decisions. • The community will be kept informed with open communication. • All official business will be conducted in a civil, professional, and mutually respectful manner. Excellence • Excellence will be the standard for all municipal services, with continuous review and evaluation of best practices, incorporating new methods and technologies, striving for efficiency and cost effectiveness. • Reading municipal government will. make decisions based on careful planning consistent with town -wide goals. Diversity • Municipal government will encourage diversity and respect for differences in the conduct of its business and in recruiting and hiring personnel and in providing enrichment opportunities for the community. Community The following are values that the community holds in high regards: • Social, Environmental, and Financial Sustainability • Tolerance, Civility and Cultural Diversity • Volunteerism and Civic Engagement • Historic Preservation and Open Space Ll 58 ® Recreational, Cultural, and Educational Opportunities While it is impossible for this Policy to describe every customer service situation that may arise, the standards explained in this Policy are guidelines that should govern our customer service at all times. The following are standards for excellent customer service: ➢ Treat customers with dignity, respect and courtesy at all times Actively listen to customers needs ➢ Communicate in clear language that is understandable to customers and staff ➢ Provide alternative means of communication with the Town including email, phone, fax, web site, and in person ➢ Respond to customer requests quickly and completely ➢ Help customers to achieve their goals within the applicable laws and guidelines ➢ Apply sound judgment in support of the needs of customers ➢ Help customers negotiate the Town processes for positive results ➢ Offer alternative approaches and options to help customers achieve their goals ➢ Simplify processes, forms, and procedures so that they are easy to use and to understand ➢ Provide a way for customers to provide feedback ➢ Assess customer feedback and incorporate changes to improve service If an employee is confronted with situations not covered by this Policy, or has questions regarding the matters that are addressed in the Policy, the employee is urged to consult with their Supervisor or the Town Manager. Ultimately, employees need to use good judgment and common sense in providing service to customers in a manner that the employee would like to be treated if they were the customer. 1. Responsibility for Implementing this Customer Service Policy Employee Responsibility All employees of the Town of Reading are to be made aware of the importance of customer service within the Town's operation. Employees should be clearly aware that customer service abilities in all levels of their work will impact performance reviews and promotional opportunities. The Town of Reading will recognize excellence in customer service through the Employee Recognition Program. Supervisors and Management Responsibility Leadership by example is a key component to excellence in customer service. Town management must continually promote in their actions, words and writing the paramount importance of customer service standards. Performance reviews of management personnel will be impacted by the ability of a manager to provide high levels of customer service, and the ability to train and supervise employees to do the same. Supervisors will ensure that customer service questions are included in all interviews of potential new employees, and will cover this policy and any additional customer service expectations in new employee orientations 59 Town Responsibili ty All new employees will be provided with a customer service training class that includes an active listening component within one year of employment. All employees will be provided with an additional customer service or communications training as resources allow. This will be a part of the employee's individual development plan as part of their annual employee review. 2. Internal Service Departments Several Town Departments are in existence to serve other Town Departments directly and not the general public. The Town's customer service standards are fully applicable to our internal service departments. The ability of the Town to meet its own needs in a professional, efficient and customer service orientated manner is a key ingredient to offering such a service to the public. 3. Measurement The Town of Reading is committed to continual improvement of its operations based on the philosophy of excellence in customer service. Proper measurement of customer service initiatives is vital to this goal. Customer Service Feedback Each department must have a Customer Service Feedback log which should be an electronic document the results of which can be accessed by the Department Head and the Town Manager. Whether a complaint or compliment is formal or inforinal, written or verbal, it must be entered into the log. The substance of the log is up to individual departments, but must include at minimum the name of the customer if available, the time and date of the feedback, the nature of the feedback, the employee handling the situation, and the disposition of the situation. Feedback will be shared with the employee(s) involved and will be included in summary as part of the annual performance review. Customer Service Survey Every department will have available at each customer service point a return mailer card approved by the Town Manager which allows input on customer service performance. These cards shall be prominently displayed with easy customer access. Employees shall offer the card to each customer where there is a significant level of customer service (i.e. not just a request for directions, or matters of that sort) or at the end of service when the issue has been resolved. In addition, the email address of the customer service survey (in a format determined by the Town Manager) will be included at the bottom of every employee email response. This same information is available on the town web site. All cards will be returned to the Town Manager's office. Adopted --/--/10 [:117 qf3 Customer Service Standards of Performance The Town recognizes that for a successful interaction with a customer, not only must the end result be satisfactory; but the entire experience must be reflective of a quality organization. There are many aspects of our operations that must clearly be based on the expectation of excellent customer service. Processes There are many processes within Town Government that require that formal procedures be followed. Departments must continually strive to make these processes as simple as possible to understand, access, and complete. Simplification of forms, easy to understand directions and short time lines are key examples of efforts that should be put forth to assure customer service oriented processes are in place. Marketing and Communication The Town provides information and services to residents on an ongoing basis. Communication with the public orally or in writing, must be clear, concise, grammatically correct, consistent, and easy to access. Departments should strive to utilize all communication possibilities as efficiently as possible to assure that the residents remain informed and aware on a regular basis. Printed Material All printed material issued by the Town of Reading should be professional in appearance. In person contact • Walk -in customers must be given the same prompt, courteous, and informed service as all other methods of customer access • Depending on need, key areas should be staffed during lunches and breaks • Employees must keep their electronic calendars up -to -date. • Employees must provide receptionists and supervisors "read" access to their electronic calendars. Phone Contact All phone inquiries, will be responded to by the appropriate person in an expedient manner. The following are standards for dealing with phone and written inquiries or requests for service • Automated phone answering systems are a valuable tool but employees are encouraged to make every effort to answer their phones. Answering systems must be customer friendly, not obtrusive or difficult to use. Any .department that has such a device must assure that it can be easily bypassed to achieve direct contact with the office during business hours. • Employees must update voice mail messages to reflect availability, ensuring that messages state when employee is out of the office, and in those instances must refer the caller to another staff person, and include a phone number, for further assistance • Phone calls placed to a specific person are to be taken whenever possible. a yfN • Initial phone messages should be returned within a 24 hour period. Employees at all levels should adhere to this timeline. If an employee is not available, the caller should be given that information and informed when the person will be available. Alternative help be offered in.the interim. • When transferring a customer to another staff member, employee stays on the line and identifies his/herself before hanging up. (No "blind" or "dropped" transfers.) Written Inquiries All email or written inquiries will be responded to by the appropriate person in an expedient manner. The following are standards for dealing with written inquiries or requests for service • Employees shall acknowledge and respond to customer e -mail inquiries within one working day. • Employees must use the e -mail vacation notification feature to notify customers if they are out of the office and cannot reply, or provide alternative means, i.e. an e -mail back up. • All staff These staff that should be listed, on external Web site as contacts with direct e -mail links, and must have a back -up employee checking their e- mail for customer inquiries when they will be out of the office for more than two esre days. The employee or e -mail back up will be responsible for making sure an external customer's question is answered or issue is resolved. • When the recipient of an e -mail is not the subject matter expert, the recipient will acknowledge receipt by responding to the e -mail and letting the customer know who they are forwarding the e -mail to for response. The recipient will then forward the e -mail to the subject matter expert requesting to be copied on the response • All e -mail responses will use a signature block that includes employee's name, title, address, and phone number, and the web access for the Town's customer service survey • Mail correspondence must be acknowledged within 2 days of receipt, either with a complete written response, or by phone call, email, or postcard stating the correspondence has been received and who is preparing an answer. A comprehensive response must be sent within two weeks of receipt. Response by email if an email address is available is an acceptable form of written response. Periodic updates will be provided to the customer if a response takes longer than two weeks. • All correspondence (including email) must meet depart writing and style standards • Correspondence should acknowledge the customer's concerns and respond directly to the issue. • All correspondence should be clear, concise and jargon -free. However, when targeting one specific professional audience, writing can be tailored appropriately for that audience • Correspondence must be free of grammatical and spelling errors. • If a statute or rule is cited, it is explained clearly. vG �J 62 Information and Referral Many times, residents will inquire at Town Offices for issues that are not within the Town's domain. Every effort should be made to refer them to the governmental agency or community service agency that is best able to handle their concern. All referrals should include a phone number and location of the suggested agency if at all possible. Internal referrals should be handled in a similar manner. If a customer in person or on the phone is being referred to a different department, the customer should be given the location and direct dial number (if appropriate) for future reference and then transferred to the party who can assist them. Customers should not be made to call back at that time. If a referral is made to another Town Department, there must be certainty that the referral is correct. If there is some doubt as to the proper referral, the referring department should ascertain the appropriate contact before connecting or directing the customer. If this information is not obtainable, the customer's contact information should be direeted obtained, and the employee who takes the initial phone call or other customer contact then has the responsibility to determine the correct referral. The employee then has the responsibility to contact the customer with that information, or have the correct contact person contact the customer directly. Includes feedback from • McCabe • Fink I& � 0� Board of Selectmen Meeting November 17, 2009 For ease of archiving, the order that items appear in these Minutes reflects the order in which the items appeared on the agenda for that meeting, and are not necessarily the order in which any item was taken up by the Board. The meeting convened at 7:00 p.m. in the Conference Room, 16 Lowell Street, Reading, Massachusetts. Present were Chairman Ben Tafoya, Vice Chairman James Bonazoli, Secretary Camille Anthony, Selectmen Stephen Goldy and Richard Schubert, Town Manager Peter Hechenbleikner, Assistant Town Manager /Finance Director Bob LeLacheur. Reports and Comments Selectmen's Liaison Reports and Comments — Selectman Camille Anthony noted that she had been contacted by neighbors regarding the proposed 40R District and someone should meet with them. It was agreed that she will set up a meeting with representatives of the neighborhood, and will be joined by either Chairman Ben Tafoya or Selectman Richard Schubert. Selectman Stephen Goldy commended the Health Division on the Flu Clinic. He's also going to meet in Andover with some of the communities that have had discussion on regional cooperation. Chairman Ben Tafoya noted that he had been approached by the Mayor of Melrose about having discussion on providing assessor services. The Town Manager will talk with Steve McGoldrick from the Collins Center about facilitating such a discussion. Vice Chairman James Bonazoli attended the dedication of the Mattera Cabin on Saturday, and he was impressed by the number of people who turned out especially in bad weather. Also, this morning he met with Recreation Administrator John Feudo and Bernie Winne regarding suggested amendments to the donation's policy. This will be scheduled at a workshop meeting. He also recommended having Recreation in to discuss their programs in the highlights section. Vice Chairman James Bonazoli noted that he and Selectman Steve Goldy met with Representative Brad Jones and representatives of Wine Nation at the request of Representative Jones. Wine Nation had been an applicant for a package store license for a facility to go into the Linen `N Things property on Walkers Brook Drive. They have developed a new approach to the facility at this site, and have also submitted an appeal to the ABCC of the Board of Selectmen's denial of their application. They would like to meet with the Board of Selectmen in a workshop meeting to explain their proposed business plan. Representative Jones had noted at the meeting that if Reading wanted one additional package store license to dedicate to a specific location in the community, that can likely be worked out with the legislature through a special act. S� Board of Selectmen Meeting= November 17 2009 — Page 2 Selectman Camille Anthony asked if Brad Jones called the meeting and why. Vice Chairman James Bonazoli noted that the applicant of Wine Nation had contacted him and asked to set up a facilitated meeting. This is because of the legislature potentially being involved in providing one additional package store license for Reading, and also because of interest in job creation. Selectman Richard Schubert noted that if the community was to do anything, it should be done by the full Board. Selectman Camille Anthony felt uncomfortable that Representative Jones would be involved. Selectman Schubert agreed noting that it seemed to be circumventing the local licensing authority. Selectman Anthony noted that she may call Representative Jones. Chairman Ben Tafoya noted that going forward, any discussion should be by the full Board of Selectmen. Chairman Ben Tafoya thanked everyone for participating in the Veteran's Day events, and noted that Selectman Richard Schubert is a veteran. Selectman Schubert noted that he takes a low key approach in Veteran's Day celebrations. He was a veteran of the post Vietnam War era, and veterans were not treated very well at that time. Chairman Tafoya thanked the Health Division for their excellent job on the flu clinic. He asked if we should do an evaluation of Town Counsel. Following discussion, the Town Manager will pull together the previous evaluation and send it to Selectmen Stephen Goldy and Camille Anthony who will form a subcommittee on the Town Counsel evaluation. Selectman Camille Anthony asked about the Town Manager evaluation, and it was noted that Selectman Stephen Goldy and Vice Chairman James Bonazoli will form a subcommittee who will do the evaluation this year. They will have information out to the Board shortly and solicit their comments. Selectman Richard Schubert noted that Town Meeting finished quickly at the Subsequent Town Meeting. Town Manager's Report The Town Manager gave the following report: • Flu Clinic — How many vaccinations were given and were any residents turned away? 579 vaccinations were given, which was all we had available. No residents waited in line to be later told that we were out of vaccine. About 20 people who came in between noon and 1:00 p.m. were told we were out of vaccine. • The Board of Selectmen does not want a hearing for the Dunkin' Donuts early opening, or for the Shell Station 24 hour opening. • The Town Manager will take care of posting and advertising the opening on the Board of Assessors. • James Bonazoli thanked the DPW for their operation of the Compost Center — it seemed to go better this year. ® Ben Tafoya will do the Memory Tree Program again this year ® The Primary Election of the U.S. Senate seat is on December 8th, not the 9th. �Q,v [tV Board of Selectmen Meeting — November 17 2009 —.Page 3 Assistant Town Manager's Report — Bob LeLacheur reviewed the budget calendar with the Board of Selectmen. Selectman Camille Anthony noted concern about whether or not this gives the Board of Selectmen adequate time to address difficult decisions. Vice Chairman James Bonazoli felt that an additional session could be set up for the workshop meeting on the Tuesday night following these budget sessions. Discussion/Action Items Discuss Possible Appeal of Fees to the Board of Selectmen — The Town Manager reviewed the issues raised about possible appeal of fees to the Board of Selectmen. The consensus of the Board was to empower staff to waive fees as long as there was consistency and fairness. The Town Manager indicated that there may be other issues that residents want to appeal to the Board of Selectmen. The Town Manager tries to deal with all of those issues, but will make sure that residents are aware that they can appeal some of those issues to the Board of Selectmen. There are, of course, issues that cannot be appealed to the Board of Selectmen like conservation reviews, approvals or denials as well as zoning decisions. Discuss Dogs in Parks — The Town Manager reviewed the request from a dog owner to allow dogs to run at large in parks during certain designated times when they would not otherwise be heavily utilized: He also reviewed the existing Dog Bylaw and noted that having dogs run at large in parks is permitted only in the Town Forest and in Conservation areas. The Board asked the Town Manager to check and see what North Reading does — they used to have a dog park, and they also seemed to allow dogs to run in the Ipswich River Park, The Board also talked about the possibility of doing a pilot program to allow dogs to run at large in parks at the Water Treatment Plant site. Review Goals — The Board of Selectmen reviewed the progress on goals to date. The Board will use the goals statements as part of the Town Manager's evaluation this year. The Town Manager indicated that he would get draft goals for 2010 to the Board of Selectmen in December. _Approval of Agreement — Cedar Glen — Town Counsel has not received a draft agreement from the purchasers of the Cedar Glen property to review and, therefore, there is no action by the Board of Selectmen at this time. Review Special Town Meeting Warrant — The Board of Selectmen asked to have Marie Ferrari, Reading representative to the Northeast Vocational School District Committee, be available at Town Meeting. The Board also asked for information on the past several year's history on the Vocational School District Budgets and the Town of Reading School Budgets. With regard to the Downtown Smart Growth 40R District, the Board asked for the following information: 1. Full area ratio for the proposed development of Oak Tree and at the Maughn building. 2. Staff should do the presentations and Counsel and CPDC be present for their reports. S�3 .. Board of Selectmen Meeting — November 17; 2009 — Page .4 3. For the underlying zoning, mixed use zoning, and proposed 40R zoning, have an analysis of the differences permitted for height, full area ratio, and parking as well as building set back. 4. The Board of Selectmen will do a formal presentation to Town Meeting. This will be coordinated between Selectmen Richard Schubert and Camille Anthony. 5. Visual of Oak Tree proposed development should be available. There being no other business, on motion by Bonazoli seconded by Goldy, the Board of Selectmen voted to adjourn the meeting of November 17, 2009 at 10:09 p.m. on a vote of 5 -0 -0. Respectfully submitted, Secretary M Board of Selectmen Meeting November 24, 2009 For ease of archiving, the order that items appear in these Minutes reflects the order in which the items appeared on the agenda for that meeting, and are not necessarily the order in which any item was taken up by the Board. The meeting convened at 7:00 p.m. in the Selectmen's Meeting Room, 16 Lowell Street, Reading, Massachusetts. Present were Chairman Ben Tafoya, Vice Chairman James Bonazoli, Secretary Camille Anthony, Selectmen Stephen Goldy and Richard Schubert, Town Manager Peter Hechenbleikner, Assistant Town Manager/Finance Director Bob LeLacheur and the following list of interested parties: Board of Assessors Chairman Bob Nordstrand, Board of Assessors Vice Chairman Ralph Colorusso, Michele Benson, Gina Snyder, Bill Brown, Jack Russell, George Hines, Irene Collins, Ken Rossetti, Michael Giacalone, John Murphy, Bill Crowley, Karen Herrick, Meaghan Young Tafoya, Sheila Clark, John Douglas, Sheila Smith. Reports and Comments Selectmen's Liaison Reports and Comments — Selectman Richard Schubert discussed the proposed 40R zoning issue before the November 30th Special Town Meeting. He noted that CPDC made a few changes last night in response to some public discussion. The minimum parking spaces were increased from 1.0 to 1.25 spaces per unit, the maximum Floor Area Ratio (FAR) was reduced from 3.4 to 2.8 for mixed use and to 2.4 for residential only use. After discussion, the Board appointed Selectmen Richard Schubert and Camille Anthony to give the official Selectmen's overview and introduction at Special Town Meeting. Chairman Ben Tafoya prefers to make comments as needed. Selectman Stephen Goldy asked what rate the Town pays for legal fees, and the Town Manager stated that it was $135/hour which is very competitive. Selectman Goldy also asked about cell phone towers being discussed at the Meadow Brook Golf Club driving range, and if the Town had any locations to offer for this possible source of revenue. He also noted the new electronic billboard on Rte. 93 South in Stoneham, and wondered if we have any locations for a similar billboard in Reading. Selectman Camille Anthony noted that the State Department of Health had a good flu program spot being run on RCTV for anyone who needed information. She also mentioned that the Town's Department of Health could provide updated information as it became available. Vice Chairman James Bonazoli mentioned a meeting with Selectman Camille Anthony and the Town Manager concerning the Mattera Cabin. Approximately $15,000 in funds are needed to make some short-term repairs. The Board asked that this process be formalized into a memo for the public. 5 61 Board of Selectmen Meeting — November 24 2009 — Page 2 Chairman Ben Tafoya reminded the Board about the Town Manager evaluation process scheduled to be completed on December 15th. Selectmen Camille Anthony and Stephen Goldy are also going to evaluate Town Counsel. Chairman Tafoya brought up the letter from Wine Nation concerning a request to be heard on December 15th. He asked for a legal opinion about noticing the meeting properly. Selectman Richard Schubert agreed to talk to Wine Nation, and requested that the other applicant for the remaining liquor license be invited in, pending legal advice. Vice Chairman James Bonazoli noted that Wine Nation was requesting an `information only' meeting. Selectman Camille Anthony stated that while the size of the proposed store was an issue, the denial was based upon the lack of community need. Public Comment — Michele Benson and Gina Snyder outlined an upcoming Energy Savings Workshop from 1:00 — 3:00 pm on December 5th at the Library, sponsored by the MMA. Resident Bill Brown mentioned that Shawsheen Tech and the Sheriff s Department may have labor available to help on the Matera Cabin if Northeast Vocational does not. Town Manager's Report The Town Manager gave the following report: • The all night parking ban is now in effect. • The last day of operation of the Compost Center this Fall is Monday, November 30th. • Verizon is in the process of removing 40 double poles in four locations that we have given them as high priorities. I would like to recognize the efforts of Representative Brad Jones in getting Verizon to take action on this issue. • RPL Children's Library — Books for holiday distribution at the Food Pantry. • Operation last call — Holiday enforcement by the ABCC. • Coats for Kids • Toys for Tots — Collection boxes in a number of locations including Town Hall. • Special Town Meeting, November 30th Dates and Events Tree Lighting — November 29th Shop the Block — December 3rd evening Weatherization Seminar — December 5th Garden Club's "Memory Tree" — December 6th at 4:00 p.m. at the Library Reading Festival of Trees is on December 5th and 6th. The concert is on Sunday, December 6th Special Primary Election — December 8th Special Election — Senate seat — January 19th Discussion /Action Items Economic Development Committee Update to Board of Selectmen — Meaghan Young Tafoya and Sheila Clark gave an update of the activities of this Committee, including: • Business Recruitment and Retention s 6 -Z,- Board of Selectmen Meeting — November 24 2009 — Page 3 • Economic Vitality • Communication Pathways • Identifying Needs and Closing "Gaps" • Creating New Possibilities Hearing - Tax Classification — Board of Assessors Chairman Bob Nordstrand and Vice Chairman Ralph Colorusso and the Assistant Town Manager updated the Selectmen on the most recent assessed values in the Town, and reminded them at this. hearing that they have four questions to answer: 1. Vote of an open space discount 2. Vote of a residential exemption 3. Vote of a small commercial exemption 4. Vote of a residential factor Public Comment - John Douglas of the Reading/North Reading Chamber of Commerce opposes splitting the tax rate which would shift a tax burden from residential to commercial properties because the recently renovated Downtown area needs to grow. Mike Giacalone pointed out that the maximum split would be 150 %. Bill Crowley of the Chamber of Commerce asked about the proposed 40R zoning where there would be a split of residential and commercial. Bob Nordstrand explained. that the residential and commercial components of each property would be valued and taxed distinctly. Karen Herrick of 9 Dividence Road spoke in favor of splitting the tax rate. Ken Rosetti of 2 Haven Street opposed the split, arguing that increased costs would be passed along to consumers and charitable giving by local businesses would be reduced. Finance Committee Chairman George Hines opposes splitting the tax rate. John Murphy of the Reading Co- Operative Bank stated that the timing to split the tax rate would be very poor for businesses. Resident Sheila Smith spoke out against splitting the rate stating that the Downtown was not `finished' until buildings were fully occupied. The Town Manager pointed out a letter from resident Anthony Bastiani in favor of splitting the. tax rate. Mike Giacalone stated that to be clear, it was not a matter of economic timing - he thought the rate should never be split. On motion by Bonazoli seconded by Anthony, the Board of Selectmen voted to close the public hearing on the Tax Classification by a vote of 5 -0 -0. Chairman Ben Tafoya pointed out that residential property is assessed easily at market value because this was usually very close to the resale value, since the fundamental use of the property as a home did not change. For commercial property, the values relied more heavily on what stream of income was produced since the number of sales are often low in Reading. He mentioned that market value was a smaller factor in valuation; and that the resale value could be significantly different if the use of the property changed. He proposed splitting the tax rate to 110 %. Selectman Richard Schubert agreed with many of Chairman Tafoya's comments but spoke in favor of a uniform 1.0 tax rate for a variety of reasons including economic Sb3 all Board of Selectmen Meeting — November 24 2009 — Page 4 development. Selectman Stephen Goldy also agreed with a uniform rate. Vice Chairman James Bonazoli also favored a uniform rate, and hoped that the economy would be strong enough in 'the future that he would be able to then favor splitting the tax rate. Selectman Camille Anthony also favored the uniform rate. Open Space Discount — Not relevant as no property is classified this way in Reading. On motion by Anthony seconded by Bonazoli, the Board of Selectmen voted to not grant an open space discount for the Fiscal Year 2010. The motion was approved by a vote of 5 -0 -0. Residential Exemption — Shifting some of the tax burden from lower valued homes to higher valued homes. On motion by Anthony seconded by Schubert, the Board of Selectmen voted to not adopt a residential exemption for the Fiscal Year 2010. The motion was approved by a vote of 5 -0 -0. Residential Factor — Shifting some of the tax burden from residential to commercial /industrial properties. On motion by Anthony seconded by Bonazoli, the Board of Selectmen voted to adopt a residential factor of 1.0 for the Fiscal Year 2010. The motion was approved by a vote of 4 -1 -0 (Tafoya opposed). Commercial Exemption — Shifting some of the tax burden from lower valued commercial property to higher valued commercial property. On motion by Bonazoli seconded by Anthony, the Board of Selectmen voted to not grant a commercial exemption for the Fiscal Year 2010. The motion was approved by a vote of 5 -0 -0. Selectman Richard Schubert left the meeting at 9:30 p.m. Hearing — All Alcohol Liquor License for O'Yes — The Town Manager noted that the Police Department had some questions on the O'Yes application, and now had some new information provided by the applicant tonight which they would need to review. In addition, the Health Department would need to review the proposed plans which included 105 seats. Selectman Camille Anthony directed the applicant to work with the Town Manager as needed to complete the application. On motion by Anthony seconded by Bonazoli, the Board of Selectmen voted to continue the public hearing to December 15, 2009 at 8:00 p.m. by a vote of 4 -0 -0. 71 SAY Board of Selectmen Meeting — November 24, 2009 — Page 5 Hearing — Policy on Sidewalk Snow Plowing — The Selectmen reviewed the plan dated October 26, 2009, and agreed that it would be implemented for the upcoming Winter. Selectman Camille Anthony requested feedback after the season concludes next Spring. On motion by Goldy seconded by Anthony, the Board of Selectmen voted to close the public hearing by a vote of 4 -0 -0. On motion by Anthony seconded by Goldy, the Board of Selectmen voted to approve the Policy on Sidewalk Snow Plowing dated October 26, 2009 by a vote of 4 -0 -0. Hearing — Policy Establishing an Ad Hoc Municipal Building Committee — The Selectmen reviewed the new policy. Finance Committee Chairman George Hines spoke in favor as the designee from that Board. A suggestion was made to amend 7. to read `Report to the appropriate Boards and Committees and get feedback at key milestones in this process, including prior to the development of the final report.' On motion by Goldy seconded by Bonazoli, the Board of Selectmen voted to close the public hearing by a vote of 4 -0 -0. On motion by Goldy seconded by Anthony, the Board of Selectmen voted to approve the policy establishing' the Ad Hoc Municipal Building Committee (as amended) dated 11/24/09 by a vote of 4 -0 -0. Personnel & Appointments RCTV Board — The Board of Selectmen reviewed the credentials of John Cogswell as an applicant for a vacancy on the RCTV Board of Directors. On motion by Goldy seconded by Anthony, the Board of Selectmen voted to appoint John Cogswell to fill a vacancy on the RCTV Board of Directors with. a term expiring June 30, 2012 by a vote of 4 -0 -0. Review Liquor License Renewals - The Board of Selectmen reviewed the Police Department's notes about the applicants. They requested that a representative of the Reading Veteran's Association be present at their next meeting to describe the seven noise complaints. They also requested that all Police reports be clear on the party that called in the complaint. A question arose about what role the Reading Coalition Against Substance Abuse should play in the liquor license renewal process. Selectman Camille Anthony asked what best management practices should be used in this situation. Approval of Minutes On motion by Bonazoli seconded by Goldy, the Board of Selectmen vote to approve the Minutes dated October 27, 2009 by a vote of 4 -0 -0. fb,5' 72 Board of Selectmen Meeting — November 24, 2009 — Page 6 On motion by Bonazoli seconded by Goldy, the Board of Selectmen voted to approve the Minutes dated November 3, 2009 by a vote of 4-0-0. On motion by Anthony seconded by Bonazoll, the Board of Selectmen voted to adiourn the meeting of November 24, 2009 at 10:40 p.m. by a vote of 4-0-0. Respectfully submitted, Secretary w Board of Selectmen Meeting December 15, 2009 For ease of archiving, the order that items appear in these Minutes reflects the order in which the items appeared on the agenda for that meeting, and are not necessarily the order in which any item was taken up by the Board. The meeting convened at 7:00 p.m. in the Selectmen's Meeting Room, 16 Lowell Street, Reading, Massachusetts. Present were Chairman Ben Tafoya, Secretary Camille Anthony, Selectmen Stephen Goldy and Richard Schubert (arrived at 7:45 p.m.), Town Manager Peter Hechenbleikner, Assistant Town Manager /Finance Director Bob LeLacheur, Board of Assessor Members Ralph Colorusso and Bob Nordstrand, Office Manager Paula Schena and the following list of interested parties: Margaret Pratt, Fred McGrane. Reports and Comments Selectmen's Liaison Reports and Comments — Selectman Camille Anthony noted that she met with the Trust Fund Commissioners and they made decisions on investments. They also increased the limit for medical rides for Reading Response due to the increase in need. She also noted that if the community is looking to make donations to the Mattera Cabin, the Town is looking to raise $15,000. The checks should be made payable to the Town of Reading and sent to Town Hall. Selectman Stephen Goldy noted that the Weeblos Park 728 was present tonight, and they are working on the citizenship badge. Chairman Ben Tafoya noted that there is an error on the Selectmen's schedule and the MMA Annual Trade Show is January 22nd and 23rd so the budget meeting will be on January 16th. He also noted that the Town Clerk did a great job on the Election. Selectman Camille Anthony noted that someone was disturbed regarding the lack of handicap parking, and not all the doors at the Field House were open. Public Comment — Margaret Pratt of Salem Street indicated that she is opposed to a pay raise for the Town Manager or anyone else who works for the Town. She is also against the Town wasting money on non - essential projects to beautify the Town. One of the Weeblos scouts noted that when he plays soccer, there is a lot of dog poop on the fields, particularly Stergis Park, and asked if the Selectmen could do something about that. Selectman Camille Anthony noted that this is a problem the Selectmen are trying to. solve. One of the scouts suggested making a separate park for dogs only. Chairman Ben Tafoya noted that the Town sent postcards to all dog owners a couple of months ago. A.scout noted that he heard that Washington Park is being remodeled except for the baseball field. Chairman Ben Tafoya noted that all of the playing surfaces are being redone, and recommended that the scout go to the Town's website and see the drawings. ,SGT 74 Board of Selectmen Meeting — December 15 2009 — Page 2 Town Manager's Report The Town Manager gave the following report: • Local Elections 2010 • Nomination papers available December 18th • Nomination papers filed by February 16th — 5:00 p.m. • Withdraw nomination papers by March 2nd • Register to vote by March 17th • Election April 6th • Annual Town Meeting starts April 26th • Town Census — Early January — PLEASE USE THIS OPPORTUNITY TO LICENSE YOUR DOG in the least cost timeliest manner available. • Federal Census —April 1, 2010 • Flu Clinic — o Seasonal flu clinics are completed. o H1N1 Flu Clinics — HS is done, Coolidge MS - Tuesday, December 15th. Parker MS - Monday, December 21st. Once additional doses come in, the Town Health Department will hold an additional school clinic for students in Grades 6 -12 in mid to late January for any student who would like the vaccine but have not turned in their permission slip. • Compost Center is open Saturday, January 9, 8:00 a.m. to 2:30 p.m. for Christmas tree disposal — Curbside pick -up of Christmas Trees is the week of January 11, 2010. • Snow and Ice Removal — Resident obligations — Keep it on your own property — Don't block sidewalks. • Tax bills for 3rd and 4d' Quarter will be out in December. The rate is $13.75 per $1000 of Assessed Value. • Fall Street Faire applications for Chairmanships is available on the website. • Next Board of Selectmen - Office Hours at 6:30 p.m. on January 5, 2010 — Ben Tafoya • Toys for Tots — Collection boxes in a number of locations including Town Hall. Personnel and Appointments Board of Assessors — Assessors Ralph Colorusso and Bob Nordstrand joined the Board of Selectmen. Chairman Ben Tafoya noted that this meeting was to potentially fill the vacancy on the Board of Assessors. Fred A. McGrane was present and was interviewed by the Selectmen and Board of Assessors. Anthony moved and Goldy seconded to place the followinjz name into nomination for one position on the Board of Assessors with a term expiring April 6, 2010: Fred_ A. McGrane Mr. McGrane received five votes and was appointed. Discussion ensued among the Selectmen and Board of Assessors regarding regionalization of the Appraiser position. With the Selectmen showing interest in regionalization and the Assessors showing none, it was decided by both Boards to at least have discussion with neighboring communities. A joint meeting will be scheduled for some time in January. ER �G � Board of Selectmen Meeting — December 15, 2009 — Page 3 Discussion/Action Items Continued Hearing — O'Yes Restaurant Liquor License — The applicant was present. The Town Manager noted that the issue was that the applicant had used his American name on the application instead of his given name. The Police have reviewed and indicate there is no problem with his given name. Their liquor policy is attached and the employees will attain server training within three months of hiring. A motion by Anthony seconded by Schubert to close the hearing on an application for an All Alcohol Restaurant Liquor License for Kok, Inc. d /b /a O'Yes at 26 Walkers Brook Drive was approved by a vote of 4 -0 -0. A motion by Goldy seconded by Anthony to approve the application for an All Alcohol Restaurant Liquor License for Kok, Inc. d/b /a O'Yes at 26 Walkers Brook Drive with a term expiring December 31, 2010 subject to the following conditions: ® All Bylaws, Rules and Regulations of the Town of Reading and Commonwealth of Massachusetts shall be followed, and also subject to a satisfactory inspection of the establishment by the Town Manager prior to the opening of the restaurant. The motion was approved by a vote of 4 -0 -0 Approval of Cedar Glen Agreement — The Town Manager noted that we have not received anything on the Cedar Glen Agreement. Town Manager's Evaluation — Selectman Stephen Goldy noted that the Town Manager's evaluation was based on six goals: Development, personnel, finance, operations, services, and policies and procedures. The overall average was 4.35 with the Town Manager excelling in all the areas except services. The Board was very happy with the. Downtown project, Fall Street Faire, sign bylaw, Smart Growth, the hiring of the new Town Clerk, Director of Public Works and Town Planner /Community Services Director. It was also noted that the Town's bond rating is excellent, and a huge amount of work was done on policies over the past year. Regarding services, the perception by residents is that the Town is tough to deal with and this issue is being addressed. The Town Manager noted that the draft 2010 Goals and Action Plan are attached, and that suggestions would be helpful, especially in the services section. Selectman Camille Anthony noted that she needed the goals before reviewing the budget, and the Town Manager noted that there are 43 goals for next year, and we don't necessarily need money to accomplish them. Approval of Minutes A motion by Anthony seconded by Schubert to approve the Minutes of December 1, 2909 was approved by a vote of 3 -0 -1, with Goldy abstaining. 6��3 Board of Selectmen Meeting — December 15, 2009 — Page 4 A motion by Goldy seconded by Anthony to adjourn the meeting of December 15, 20 at 9:07 p.m. was approved by a vote of 4-0-0. Respectfully submitted, Secretary 77 6-�`i Ic dos EATHAM LAW OFFICES EEC 643 M A 7N STREET READING, MA 01867 O. BRADLEY T,ATHAM` TEL: (787) 944-0505 Cl- =STOPHER M. O. LATH" FAX: (781) 944 -7079 JOSEMA E. LATHA.M' • ADMITTED TO PRACTICE] IN MASSACHUSETTS AND NEW II.AMPSF=E December 17, 2009 N Cf ('T'0 C"7 Reading Board of Selectmen N3 c/o Peter Hechenbleikner, Town Manager Reading Town Hall 16 Lowell Street Reading, MA 01867 v9 Re: Patrons for Older Adults, Inc. Dear Selectmen: We represent Patron for Older Adults, Inc., which is a nonprofit organization that was founded in 1973. Due to the current circumstances, the organization has voted to dissolve and to turn over its assets to the Town of Reading as permanent trust funds for two specific purposes; one of which would be to maintain a perpetual scholarship fund for students planning to enter a profession that helps senior citizens (medicine, social work, etc.) and the other would be to sponsor programs which support the social needs of Reading's senior citizens. The dissolution of the non -profit corporation and the transfer of its assets to the Town would require both the approval of Town Meeting to accept the gift, and the Massachusetts Supreme Judicial Court to approve the dissolution and transfer. We are most available to discuss our client's plans and objectives in more detail. We respectfully request that the Board place appropriate articles on the next Town Meeting warrant and support the request that Town Meeting accept the gift and establish permanent trust funds. cc: Council on Aging Commissioners of Trust Funds Town Counsel Sincerely, Latham Law Qfflces LLC . BraZy am lu <g��\ EATHAM LAW OFFICES EEC 643 MAIN STREET READING, MA 01867 O. BRADLEY LATHAM. CHRISTOPHER M. O. LATHAM JOSHUA E. LATHAM' 'ADMITTED TO PRACTICE IN MASSACHUSETTS AND NEW HAMPSHIR.II December 17, 2009 Ellen Doucette, Esquire Brackett & Lucas Reading Town Counsel 165 Washington Street Winchester, Massachusetts 01890 Re:. Patrons for Older Adults, Inc. Dear Ellen: TEL: (781) 944 -0505 FAX: (781) 944 -7079 We represent Patron for Older Adults, Inc., which is a nonprofit organization that was founded in 1973. Due to the current circumstances, the organization has voted to dissolve and to turn over its assets to the Town of Reading as permanent trust funds for two specific purposes; one of which would be to maintain a perpetual scholarship fund for students planning to enter a profession that helps senior citizens (medicine, social work, etc.) and the other would be to sponsor programs which support the social needs of Reading's senior citizens. We have initiated communications (copies enclosed) with the Town regarding this matter. We anticipate that the Town will contact you in due course. We shall coordinate with the attorney general's office at the inception of this process. We have prepared the enclosed dram, standard complaint for submission at the appropriate time to the Massachusetts Supreme Judicial Court to approve the dissolution and transfer. cc: Town Manager Sincerely, Latham L fficess LLC L(' Bradley Lath tam 79 COMMONWEALTH OF MASSACHUSETTS SUFFOLK, SS. SUPREME JUDICIAL COURT EQUITY NO. PATRONS FOR OLDER ADULTS, INC. Plaintiff, V. MARTHA COAKLEY, AS SHE IS THE ATTORNEY GENERAL OF THE COMMONWEALTH OF MASSACHUSETTS, AND THE INHABITANTS OF THE TOWN OF READING, MIDDLESEX COUNTY, MASSACHUSETTS Defendants, COMPLAINT FOR VOLUNTARY DISSOLUTION Patrons for Older Adults, Inc., respectfully requests dissolution pursuant to G.L. c. 180, Section 11 A as follows: 1. The plaintiff is a corporation for charitable purposes organized and existing pursuant to Chapter 180 of the Massachusetts General Laws. 2. Defendant Martha Coakley is the duly elected and qualified Attorney General of the Commonwealth of Massachusetts. 3. The Defendant, the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, is a body corporate and politic duly organized and existing pursuant to Massachusetts Law. 4. The charitable purposes for which the plaintiff was organized are, in pertinent part, as follows: W [State Articles Purposes of organization] 5. The Defendant, the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, has, as one of its charitable purposes, the protection and support of its citizens, including the elderly in need. By way of example, Article 5 of the Selectmen's Policy provides a mechanism for financial assistance for the elderly and states that its purpose is "...to assist the elderly in times of need and when no other resources are available...." This is consistent with Article 7 of the Massachusetts Declaration of Rights which provides, inter alia, that, "Government is instituted for the common good, for the protection, safety, prosperity, and happiness of the people... " 6. It has become impossible and/or impracticable for the Plaintiff to continue to operate, for the following reasons: The officers and members of the Plq,..intiff are unable to continue td perform the duties of their office due to their age and health. Despite repeated efforts to recruit new officers and volunteers, none can be found. 7. After due deliberation, the Plaintiffs Board of Directors, which is its governing body, and its membership by series of resolutions passed unanimously by said Directors and members at a meeting duly called and held on November 3, 2009, has determined that it is no longer feasible or possible to carry out the Plaintiffs corporate purposes, and that this Complaint for Dissolution should be presented to the Supreme Judicial Court. A true copy of said document, including the text of said resolutions, is annexed as Exhibit "A" and made a part of this Complaint. 8. It is the collective judgment and recommendation of the Plaintiffs Board of Directors as expressed in the resolutions referred to above that, upon dissolution, Plaintiffs funds, assets and property remaining after payment of the Plaintiffs lawful debts, liabilities and obligations should be paid over or conveyed, as the case may be, to the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, a body corporate and politic, to be used for two specific charitable purposes; one of which would be to maintain and administer a perpetual scholarship fund for students planning to enter a profession that helps senior citizens (medicine, social work, etc.) and the other would be to expend funds to sponsor programs which support the social needs of Reading's senior citizens. 9. The Defendant, the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, has agreed to accept the Plaintiffs funds, assets and property for the purposes as stated in paragraph 5, above, subject to authorization of the Supreme Judicial Court pursuant to the provisions of Section 1 lA of Chapter 180 of the Massachusetts General Laws, as amended, and to expend or use said funds, assets and property solely in furtherance of said stated purposes and in accordance with the authorization of the 2 E4 Supreme Judicial Court. 10. As appears in its latest annual report (Form PC) and affidavits reflecting any subsequent financial activity, dated , 2____, signed by Treasurer of the Plaintiff, the Plaintiff has assets of $ and accrued and anticipated liabilities, including costs of dissolution and final tax returns and annual reports, of $ The Plaintiff anticipates that its remaining assets available for distribution to the defendant Inhabitants of the Town of Reading, Middlesex County, Massachusetts, is a municipal corporation, will be approximately $ . A true copy of said annual report and affidavits are annexed hereto as Exhibit "B" and made a part of this Complaint. 11. The Plaintiff avers that all of the funds received by thz Plaintiff since its inception have been donated for its general purposes with no restriction of any kind placed upon them by the donors. 12. The Plaintiff anticipates that all outstanding debts, liabilities and obligations to creditors will be satisfied in full and discharged, and avers that funds have been prudently reserved therefore. WHEREFORE, the Plaintiff respectfully prays that the Honorable Supreme Judicial Court: 1. Enter an Interlocutory Order that the transfer by the Plaintiff to the Defendant, the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, of the Plaintiffs funds, assets and property remaining after satisfaction of its existing debts, obligations, liabilities and final expenses be authorized to be used for the purposes described in paragraph 8 of the Complaint. 2. Upon the filing of affidavits by the Plaintiff and Defendant the Inhabitants of the Town of Reading, Middlesex County, Massachusetts, attesting to the consummation of said transfer, enter a final order declaring: That the Plaintiff be dissolved as an existing Massachusetts corporation in accordance with the provisions of Section IIA of Chapter 180 of the Massachusetts General Laws, as amended. Respectfully Submitted by Patrons for Older Adults, Inc. By Its Attorneys 3 :. DEPARTMENT OF HOUSING & COMMUNITY DEVELOPMENT DevalL. Patrick, Governor + Timothy P. Murray, Lt. Governor + Tma Brooks, Undersecretary December 18, 2009 Abigail McCabe Staff Planner Planning Department Town Hall 16 Lowell Street Reading, MA 01867-2683 Dear Ms. McCabe: We have received proof of adoption materials enclosed with your letter, dated December 15, 2009 which I will place on file. Before DHCD can issue the final approval letter (Letter of Approval), the Town must submit the following documentation: 1. a copy of the Attorney General's letter approving the Smart Growth Zoning; and, 2. a certification by the Town Clerk that the Smart Growth Zoning has been published pursuant to MGL, Chapter 40, Section 32. Sincerely, Donald Schmidt Director, Smart Growth Zoning Program )-ka V1 K-\ -4 b 1-e- � � a(-K � IJ3 - 100 Cambridge Street Suite 300 www.mass.gov/dhcd Boston, Massachusetts 02114 617.573.1100 January 1, 2010 Town of Reading Board of Selectmen 16 Lowell St. Reading, Ma.01867 Subject: A Waste of Time and Money 2m9 DEC 29 AM 11: 25 q C-%Us If the cemetery department is " consolidated " with the other public works functions at New Crossing Rd. as opposed to a new building in Laurel Hill the extra time spent in travel from New Crossing to Laurel Hill will not be productive time thus wasted and the monies to pay the four employees thus "WASTED ". . The average hourly rate for the four full time employees is $ 21.05 per hour, at a minimum it will take 15 minuets to travel from NC to LH and the same to return at the end of the day or $ 42.10 per round trip .Add a minimum of ten minuets to travel to each of the other three cemeteries would be $28.00 At 254 working days per year , depending on the percentage of trips to each of the four cemeteries the amount of " WASTED " salaries would range from $ 7,100.00 to $10,500.00 plus the extra mileage on a minimum of two trucks ( two employees per truck ) of from 300 to 500 per truck per year. While the seven to ten thousand dollars and extra mileage costs can be made up with an increase in fees, the non - productive "WASTED " time can not. At least three of the four Reading " Peer" communities used in the DPW study the cemetery departments where not" consolidated " with other. DPW functions but where within their cemeteries . The cost of a new faculty at Laurel Hill would be perhaps a little more expensive than at New Crossing Rd. but " WASTED " travel time expense will soon catch up on that. All four of Reading's cemeteries are north of Reading Sq. WHY then does it make sense to travel back to where they are ? ? ?? A WASTE of TIME AND MONEY n J , William C. Brown 28 Martin Rd. Reading, Ma. 01867 781 944 2807 L; IWA am December 28, 2009 L(C �e, I Re: Price Adjustments Dear Chairman and Members of the Board: Comcast is committed to offering the best value in home entertainment by providing a wide variety of programming and an array of packages to accommodate customers' preferences. In today's challenging economic environment, Comcast like many other companies is experiencing changes in its business and operational costs. As a result,.the following one -time charges in Reading will be adjusted beginning on February 1, 2010: • Relocation of an Existing Cable Outlet will decrease from $22.95 to $20.00; • Office Reactivation of Video Service will increase from $1.99 to $4.00; • Change of Service (requiring a visit) will decrease from $11.50 to $10.00; • Digital Service or High - Definition Upgrade (requiring a visit) will decrease from $17.50 to $16.00; • Hourly Service Charge for a Technician Visit (1/2 hour minimum) will decrease from $33.50 to $32.00. Price adjustments to these one -time charges are a result of the economic changes to our cost of doing business and our desire to control our costs for the benefit of our customers. Customers will receive notice of these changes with their January billing statements. Comcast has made improvements in its customer service with the launch of the Comcast Customer Guarantee. At Comcast, our primary goal is to provide our customers with a consistently superior customer experience - whether at sign -up, during the normal course of business or during a service visit. The Customer Guarantee lets customers know what they can and should expect from Comcast - and what we're doing to hold ourselves accountable every day. WA :. 8 Via Certified/Return Receipt Requested r°n C-7 r.� �o Board of Selectmen Town of Reading 16 Lowell Street Reading, MA 01867 vNs Re: Price Adjustments Dear Chairman and Members of the Board: Comcast is committed to offering the best value in home entertainment by providing a wide variety of programming and an array of packages to accommodate customers' preferences. In today's challenging economic environment, Comcast like many other companies is experiencing changes in its business and operational costs. As a result,.the following one -time charges in Reading will be adjusted beginning on February 1, 2010: • Relocation of an Existing Cable Outlet will decrease from $22.95 to $20.00; • Office Reactivation of Video Service will increase from $1.99 to $4.00; • Change of Service (requiring a visit) will decrease from $11.50 to $10.00; • Digital Service or High - Definition Upgrade (requiring a visit) will decrease from $17.50 to $16.00; • Hourly Service Charge for a Technician Visit (1/2 hour minimum) will decrease from $33.50 to $32.00. Price adjustments to these one -time charges are a result of the economic changes to our cost of doing business and our desire to control our costs for the benefit of our customers. Customers will receive notice of these changes with their January billing statements. Comcast has made improvements in its customer service with the launch of the Comcast Customer Guarantee. At Comcast, our primary goal is to provide our customers with a consistently superior customer experience - whether at sign -up, during the normal course of business or during a service visit. The Customer Guarantee lets customers know what they can and should expect from Comcast - and what we're doing to hold ourselves accountable every day. WA :. Reading, MA RE: Price Adjustment December 28, 2009 Page 2 We continue to increase the value of our services by making investments to offer the largest video On Demand library, the most HD choices, a faster high -speed Internet and the newest technologies for our Comcast Digital Voice service — a low -cost, feature -rich digital phone service. As always, if you should have any questions or concerns regarding this matter, or any other cable - related matter, please feel free to contact me at 978 - 927 -5700, ext. 4409. Sincerely, . Jane M. Lyman Senior Manager of Government & Community Relations Q�2 RE NAM DEVAL L. PATRICK GOVERNOR TIMOTHY P. MURRAY LIEUTENANT GOVERNOR JUDYANN BIGBY, MD SECRETARY The Commonwealth of Massachusetts Executive Office of Health and Human Services Bureau of Environmental Health Department of Public Health Food Protection Program 305 South Street, Jamaica Plain, MA 02130 -3597 617 -983 -6712 617- 983 -6770 - Fax PAUL J. COTE, JR. COMMISSIONER TO: Local Boards of Health and Stakeholders FROM: Priscilla Neves, Director Food Protection Program DATE: December 23, 2009 RE: Allergen Awareness Act L (C gos The purpose of this memorandum is to notify local boards of health and stakeholders of the Massachusetts Department of Public Health's intention to amend 105 CMR 590.000, State Sanitary Code, Chapter X: Minimum Sanitation Standards for Food Establishments. The proposed amendments implement three requirements of the Allergen Awareness Act, M.G.L. c. 140, § 6B: ® A poster in the staff area relative to food allergy awareness; ® A menu notice; and 9 Training for food service staff regarding food allergies. The Department will schedule public hearings as soon as feasible based upon legal notice requirements, most likely in mid- March. The Department, which has been collaborating on requirements with the Massachusetts Restaurant Association and the Food Allergy & Anaphylaxis Network as required by the Act, is proposing that the regulations go into effect on July 1, 2010 to allow time for tasks associated with the regulatory process to be completed and for restaurants to come into compliance by reprinting their menus and preparing for the required training. Im E: The proposed amendments, once finalized, will be enforced by local health and/or inspectional services departments statewide, with necessary technical support and guidance provided by the MDPH/BEH Food Protection Program. We encourage you to share the attached Food Allergen Awareness Act Frequently Asked Questions guidance document with all stakeholders. The document is available on the Food Protection Program's web site at http:/ /mass. ov /dph/fpp and will be updated as more information becomes available. Please contact our office at 617 -983- 6712 if you have any questions 1h ov. 9 TRACKING OF LEGAL SERVICES - FY 2010 Hours I Month Monthly Monthly Available Monthly Monthly Available Hours Hours Remainder $ $ Remainder Allocated Used of Year Allocated Used of Year July 51.8 30.6 591.4 $7,000 $4,148 $79,852 August 51.8 18.8 572.61 $7,000 $2,538 $77,314 September 51.8 43.5 529.1 $7,000 $5,872 $71,442 October 51.8 40.2 488.9 $7,000 $5,450 $65,992 November 51.8 74.1 414.8 $7,000 $10,004 $55,988 December 51.8 414.8 $7,000 $55,988 January 51.8 414.8 $7,000 $55,988 February 51.8 414.8 $7,000 $55,988 March 51.8 414.8 $7,000 $55,988 April 51.8 414.8 $7,000 $55,988 May 51.8 414.8 $7,000 $55,988 June 51.8 414.8 $7,000 $55,981, 8I Total 622.0 207.2 $84,000 $28,012 -7�