HomeMy WebLinkAbout2025-01-07 Select Board Packet
Town of Reading
Meeting Posting with Agenda
2018-07-16LAG
Board -Committee -Commission -Council:
Select Board
Date: 2025-01-07Time: 7:00PM
Building: Reading Town Hall Location: Select Board Meeting Room
Address: 16 Lowell StreetAgenda:
Purpose:General Business
Meeting Called By:Caitlin Nocella on behalf of the Chair
Notices and agendas are to be posted 48 hours in advance of the meetings excluding
Saturdays, Sundays and Legal Holidays. Please keep in mind the Town Clerk’s hours of
operation and make necessary arrangements to be sure your posting is made in an
adequate amount of time. A listing of topics that the chair reasonably anticipates will be
discussed at the meeting must be on the agenda.
All Meeting Postings must be submitted in typed format; handwritten notices will notbe accepted.
Topics of Discussion:
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7:00 Overview of Meeting
7:05 Public Comment
7:15 Select Board Liaison Reports and Town Manager’s Report
Public Hearing –Vote to approve amendments to the FY25
3
7:30
Classification Plan
5
7:45 Eagle Scout Awards
Senior Property Tax Worker Program Presentationand vote on
11
8:15
policy amendments
21
8:45 Performance Review of Town Manager Matt Kraunelis
This Agenda has been prepared in advance and represents a listing of topics that the chair reasonably anticipates will be discussed
at the meeting. However the agenda does not necessarily include all matters which may be taken up at this meeting.
Page | 1
Town of Reading
Meeting Posting with Agenda
133
9:15 Future Agenda discussion
134
9:30 Approve prior meeting minutes
Executive Session: Discussion of strategy for pending lawsuit by
the Town against Delphi Construction, Inc. as discussion in open
9:45
session may have a detrimental effect on the town’s litigating
position. (G.L. c. 30A, § 21(a)(3))
Executive Session: Discuss litigation strategy with respect to
Davenport v. Town of Reading, as discussion in open session may
10:00
have a detrimental effect on the town’s litigating position. (G.L. c.
30A, § 21(a)(3))
Executive Session: To conduct strategy session in preparation for
10:15 contract negotiations with nonunion personnel -Town Manager
Matthew Kraunelis. (G.L. c. 30A, § 21(a)(2))
This Agenda has been prepared in advance and represents a listing of topics that the chair reasonably anticipates will be discussed
at the meeting. However the agenda does not necessarily include all matters which may be taken up at this meeting.
Page | 2
Legal Notice
(Seal)
Town of Reading
To the Inhabitants of the Town of Reading:
Please take notice that the Select Board of the Town of Reading will hold a public hearing
on January 7, 2025at 7:00 PM in the Select Board Meeting Room, 16 Lowell Street, Reading,
Massachusetts, and remotely via Zoom, to approve amendments to the FY25 Classification Plan.
A copy of the proposed documents regarding thistopic will be in the Select Board packet
on the website at www.readingma.gov
All interested parties are invited to attend the hearing, or may submit their comments in
writing or by email prior to townmanager@readingma.gov
By order of
Matthew A. Kraunelis, Esq.
Town Manager
To the Chronicle: Please publish on December 23, 2024 and December 30, 2024
Send the bill and tear sheet to:
Caitlin Nocella
Reading Town Hall
Town Manager’s Office
16 Lowell Street
Reading, MA 01867
781-942-9043
Cnocella@readingma.gov
TOWN OF READING CLASSIFICATION PLAN effective January 7, 2025
Schedule A-1
A
ClerkLibrary AssociateParking Enfocement OfficerTransportation Coordinator
B
AdministrativeSenior Center CoordinatorSenior Library AssociateVeteran's Service Officer
C
Assistant
Administrative SpecialistAssistant AssessorCoalition Outreach CoordinatorComputer TechnicianLibrarian ILibrary Communications Specialist
Benefits SpecialistRecreation Coordinator
D
Accounting SpecialistAssistant CollectorAssistant Town ClerkPermits CoordinatorSenior Case Manager
Financial AnalystHealth Inspector
E
Executive AssistantPlumbing/Gas InspectorPublic Safety ClinicianWater Quality Safety AdministratorWiring Inspector
F
GIS AdministratorLibrarian IISenior Computer Technician
G
Conservation AdministratorPayroll Administrator/Assistant TreasurerProcurement OfficerPublic Health NurseRecreation AdministratorSenior Planner - Senior Planner - Economic
Treaury Analyst
H
Housing/SustainabilityDevelopment
Assistant Human Resources Assistant Town AccountantCollectorElder/Human Services AdministratorHead Public Safety Dispatcher
I
Director
Building InspectorCoalition DirectorDirector of Equity and Social JusticeLibrary Collection Services Division Library Public Services Division
Assessor
J
HeadHead
Assistant Facilities DirectorAssistant Library DirectorBuilding CommissionerCommunity Development DirectorCommunity Services DirectorTechnology ManagerTown Clerk
K
Assistant Chief Financial Assistant DPW DirectorDirector of OperationsHuman Resources Director
L
Officer/Treasurer
Assistant Fire ChiefDeputy Police ChiefHealth DirectorLibrary Director
M
Assistant Town ManagerChief Financial Officer/Town AccountantChief Technology OfficerDPW DirectorFacilities DirectorFire ChiefPolice Chief
N
Certificate of Recognition
This Certificate is hereby awarded to
Alexander Manfred Downer
In recognition of his achieving the Eagle Scout Award for his service project of
building a raised plant garden for educational purposes, including a protective
fencing, at the Mass Audubon Vegetable Garden.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Certificate of Recognition
This Certificate is hereby awarded to
Charles Weld
In recognition of his achieving the Eagle Scout Award for his service project of
planting over 150 saplings in the Reading Town Forest as a part of their
revitalization project.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Certificate of Recognition
This Certificate is hereby awarded to
Everett Jack Nelson
In recognition of his achieving the Eagle Scout Award for his service project of
removing and building a new foot bridge at Bear Meadow Conservation Area.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Certificate of Recognition
This Certificate is hereby awarded to
John Robert House
In recognition of his achieving the Eagle Scout Award for his service project of
planting approximately a dozen mature trees on Scrub Hill in the Reading Town
Forest as a part of their revitalization project.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Certificate of Recognition
This Certificate is hereby awarded to
Joshua Anthony Boran
In recognition of his achieving the Eagle Scout Award for his service project of
building rolling library carts for the Reading Food Pantry to facilitate their
customers being able to access their library of books.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Certificate of Recognition
This Certificate is hereby awarded to
Michael Young
In recognition of his achieving the Eagle Scout Award for his service project of
installing 12 mini-libraries in the City of Lynn.
th
Given this 7 day of January, 2025 By the Reading Select Board
_____________ _____________
_____________ _____________
_____________
Town of Reading Property Tax
Work-Off Abatement Program
Proposal
1/7/2025
PROGRAM PROPOSAL
Reading Senior Property Tax Work-Off Abatement
Program 2025
Goal
This program encourages senior and veteran taxpayers to volunteer for the
Town of Reading, earning a reduction in their property tax bill. Designed to
assist seniors over 60 with their annual property taxes, the initiative not
only addresses financial needs but also enhances the involvement of local
elders and veterans in municipal government, leveraging their valuable
skills and knowledge.
PROGRAM PROPOSAL
2
Existing Program Details
Positions Available:
Current age requirement:
•30
• 62, 65, 70
•For seniors only
Current Income cap:
•No opportunities for veterans
•Only one position filled
•$47,150 single person
•$53,900 married
Funding Source:
•Cited from April 2007 documents
•Total program funding: $15,750
Wage:
•$10,500 contribution from the Town
•$1,000 for 125 hours $8.00 per hour
•$5,250 contributed from Burbank Trust
Fund
PROGRAM PROPOSAL
3
Proposed Program Details
Age requirement:
Number of Volunteer Opportunities:
•60+
•10 positions. Ten at 100 hours for $1,500 deduction.
Income guidelines:
Program Timeline:
•$75,300 for single individuals
•Official Program Launch: January 2025
•$102,000 for married couple filing a joint return
•Accept applications: February 1,2025-March 1,2025
The guidelines were selected following a peer
•Notified of position: April 30, 2025
review of surrounding communities and
•Service completed: July 1, 2025-June 30,2026
discussions with key town officials. Income
guidelines are based on the 500% of the 2024
Federal Poverty levels.
The taxpayer's actual tax bill should only show a
Wage:
credit for the amount earned net of any federal
•$15.00 per hour
withholdings.
PROGRAM PROPOSAL
4
Senior Volunteer Tax-Worker Eligibility
Be 60 years of age or older at time of Be current with property tax and water/sewer
applicationpayments
Applicants should be able to verify a household
Complete the application and provide necessary
income of no more than $75,300 for single
income verification
individual and $102,000 for married couple
Possess and identify employable skills
filing a joint return. Income guidelines are
based on the 500% of the 2024 Federal Poverty
Complete a CORI check and/or provide references if
levels.
required by the worksite
Own and occupy the property as his/her
Be interviewed for job placement by Senior Center
principal residence
Staff and potential supervisor
Only one tax credit per family per calendar year
is allowed
PROGRAM PROPOSAL
5
Required Documents for Senior Application
Tax Work-Off Information needed to accompany application:
Completed Application
Personal Identification (Copy of Driver’s License, etc.)
Copy of Property Tax Bill
Completed CORI form
Proof of Income (Copy of 1040 form of Income Tax, etc.)
PROGRAM PROPOSAL
6
Compensation
$15.00 per hour
Participants will receive abatement for up to 100 hours of service. Any hours worked beyond the 100
hours cannot be accumulated for the program.
Participants are entitled to no Town employee benefits.
Maximum amount of abatement is $1,500 per person.
Hours of service include 100 hours of service for $1,500.
Payment will be made via an abatement on the tax bills the following year. A paycheck will not be issued
to the program participants.
The Town will issue at W-2 form for federal income tax purposes and a statement of credit to all
participants.
PROGRAM PROPOSAL
7
Job Placement for Tax Work-Off Abatement
Program
No applicant is guaranteed a position.
Individuals will be chosen based on the best match between the application's qualification and the skill
requirement of each job.
Applicant will be interviewed by Senior Center Staff and the department supervisor of the position for
which they have been placed.
If there are more applicants than openings a lottery system will be used to fill positions.
There will be a two-week probationary period to assess the appropriateness of the placement.
Program participants may not work for relatives who are Town employees.
Participants must re-apply every year.
PROGRAM PROPOSAL
8
Town of Reading Senior Property Tax Work-Off Abatement Program - 2025
Purpose:
The Town of Reading Senior Property Tax Work-Off Abatement Program aims to provide ten
eligible seniors with the opportunity to provide services in Town departments in exchange for a
property tax abatement, offering mutual benefits for both seniors and the community.
Eligibility Criteria:
Participants must be 60 years of age or older.
Income eligibility is based on federal guidelines:
o $75,300 for single individuals.
o $102,000 for married couples filing jointly.
Participants must own and occupy their home as their principal residence. If the
property is subject to a trust, the volunteer must have legal title, i.e., be one of the
trustees on the applicable January 1 assessment date, or at the time the work is
performed.
They must be current on all property taxes and utility payments.
Compensation and Work Structure:
Hourly Rate: Volunteers will be compensated at a rate of $15.00 per hour.
Work Hours and Abatement:
o Participants may work up to 100 hours per year, resulting in a maximum tax
abatement of $1,500.
o A partial option of 50 hours of work is available, resulting in a $750 tax
abatement.
Tax Abatement: Compensation will be applied directly to the property tax bill for the
fiscal year during which the volunteer hours were performed. No direct paychecks will
be issued.
Tax Documentation: A W-2 form will be issued to participants for federal tax purposes.
The taxpayer’s actual tax bill should only showa credit for the amount earned net of any
federal withholdings.
Program Overview:
A total of 10 positions will be available in town departments of the departments that
have chosen to participate.
Only one person per household is eligible for the tax credit for the year.
Applicants must provide a completed application and documentation verifying income
eligibility. These documents include:
o Personal Identification (Copy of Driver’s License, etc.)
o Copy of Property Tax Bill
o Completed A Criminal Offender Record Information (CORI)form
o Proof of Income (Copy of 1040 form of Income Tax, etc.)
Selection will be based on a combination of eligibility and a lottery system in the event
that more applications are received than positions available.
An interview with Senior Center staff and potential supervisors to assess employable
skills and ensure appropriate job placement.
Volunteers will be chosen for job placement and assigned positions by the Volunteer
Coordinator in Elder Services.
Every participant in an abatement program will be considered a municipal employee for
the purposes of G.L. c. 268A during the time they participate in the abatement program
and must comply with the restrictions of G.L. c. 268A.
Administration and Oversight:
The Senior Property Tax Worker Program will be administered by Elder Services, withguidance
of the Human Resources and Town Assessor. Key responsibilities include:
Volunteer Coordinator (Elder Services):
o Create brochures and application packets to promote the program.
o Organize and run informational sessions to educate seniors about the program's
benefits and requirements.
o Accept applications and review applicants in collaboration with Human
Resources and the Assessor’s Office to ensure eligibility, particularly financial
qualifications.
o Arrange interviews between applicants and the respective Department Heads to
assess skills and job placement suitability.
o Will select the applicants for the positions with input from Department Heads.
o Ensure all necessary paperwork is completed, filed, and processed.
Department Heads:
Each Department Head will oversee the Senior Tax Workers assigned to their
department, ensuring proper supervision and task assignment. They will also be
responsible for tracking the participants’ work hours and submitting weekly timesheets
to Elder Services for proper documentation and processing of the tax abatement.
TOWN OF READING
Town Manager Evaluation
FY 2025
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25Goals
Reviewer: Carlo Bacci
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: This is the biggest project in town. Matt was not in the forefront of this project. I understand this was a school project with PBC, KSBC, and
the School committee as the sponsoring committee, but it would have been nice for Matt to be more of a leader on this project.
1
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: This project has been going on for years and has been made clear that it is a priority. While RECALC and the COA have been the major
advocates, along with the Select Board, it would have been nice to have seen Matt have taken a more active role with communication and
working with the stakeholders to guide this project.
2
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: The CPA committee was formed many months ago and I am a member of the committee. Matt has not taken any significant role in this
initiative and the committee is on a pause as we determine the best timing to go to the voters.
3
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Green Communities has been going on for some time with some delays and recently passing town meeting to move forward. I think matt has
done a good job advocating for Green communities.
4
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: MBTA Communities was driven by CPDC and town staff. There were many meetings and forums with residents. This mandate from the state
recently passed town meeting. While Matt has not been TM for long, he did not seem to be involved at all. This process was long and tedious
and Matt did become TM towards the end, but there was still some heavy lifting left to do and Matt seemed indifferent.
5
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: Things seem to running OK at Town hall and projects are moving along at various paces. Matt has a laid-back still and has chosen Jayne
Wellman to be the face of many of our projects. Delegating is part of being a TM, but the TM should be a cheerleader as well and
communicate and be proactive. We have received many grants and our staff is doing a great job, but it seems like matt is just waiting for things
to happen instead of trying to move us forward.
6
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Choosing Jayne as Assistant TM, was a great choice. Matt does not seem to micro-manage and that is a good thing, but I think our DPW
nd
Director should have done a better job with our water rate and 2 meter discussions. Chris Cole is newer to the position of DPW Director and I
feel should consult Matt more and vice versa to have better presentations to the Select board.
7
Goals
Reviewer: Karen Herrick
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: Served as Vice-Chair of the Killam School Bldg Committee. Matt has fully supported the project and attended most/many of the staff and
community meetings. Matt has effectively supported our CFO for financial issues including the MSBA reimbursement system. Matt could take a
stronger lead in communications with the MSBA and the Owners Project Manager and Architect. Killam School project website needs work. It
8
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: Served as second COA liaison for this period. Matt has fully supported the project teams and been a visible presence.
9
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: Unfortunately - this project has gotten sidelined from the long targeted November 2024 election which was unfortunate - but a casualty of many
factors. I would like to see this grant program which will supplement many needs in the community benefit from higher visibility in FY25 - 26.
There is still much disinformation circulating about this very popular program and state level tax revenues are down from recent highs and the
ARPA grant finds are fully encumbered.
10
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: This program experienced yet another delay due to Town Counsel process concerns not shared by all including the state legal and program
resources. Matt did ensure that the Fall 2024 Town Meeting did include another confirmation that included the legal language requested by
Town Counsel and now has the task of managing staff resources to ensure the re-application is re-submitted in a timely manner, the CEC
Agreement is signed by SB and RMLD, and also laying the groundwork for planning for the 1) initial joining grant award and 2) annual grant
applications. It is not unrealistic to expect that the Town of Reading will be extremely successful in receiving the annual grants up to $250k - but
the challenge will be planning for appropriate rejects and seeing they are executed on an annual basis. This grant program should free up room
zero Plan.,
11
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: Coordinated an
within the community.
12
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: As noted above - most key goals have remained on track or have been completed. In addition, during this period many staff changes occurred
and hiring & interviewing was a significant task. Most or all positions have been filled successfully.
13
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Assistant Town Manager has been a strong and very visible performer.
14
Goals
Reviewer: Christopher Haley
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: pecific role to be
out there on, just other staff members have been more vocal.
15
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: This is more of a question where I would lean on
16
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: pared to myself. I
17
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Green communities has
billing process that happened at Town Meeting.
18
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: I believe that town staff was let down during this processes, that Matt should have taken on a significant leadership role in the single biggest
ection this should
have gone. The fact that To
anyways is significant. I remember standing in the hallway (standing room only) during one of the numerous forums on this and hearing a
resident it needs
19
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: Already referenced above regarding existing projects. For new, I would say that Matt made the right call and removed the Haven Street project
from the warrant after the board wanted no part of the financial aspect of it. Conversely, the biggest information
my 4 years on the board was with the new field house flooring warrant item. The entire board was caught off guard by a $1+ million-dollar
additional request and the warrant needed to be closed that night. It put fellow boa
and we had to subsequently re-vote.
20
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: clear which employees are meeting or exceeding goals and others that I
question.
21
Goals
Reviewer: Mark Dockser
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: Project seems to be moving ahead quite well. Under leadership of Assistant TM.
22
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: Assistant TM has been in the lead and doing a great job. TM attends many of the meetings.
Part of the activity is managing Town team and part is taking stronger leadership position at meetings, with state legislators, with the
community. This leadership activity has not been strong enough.
23
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: As this is not being considered at this time, not a timing priority for this year.
24
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Pushing on state legislators was done mostly by board member Herrick. Ideas for projects that could fit here with grants is very important.
RECAL? Others? Looking to TM to lead efforts to identify projects, ideas, connections to administration of Green Communities in conjunction
with appropriate town staff.
25
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: Andrew led the effort with strong support from Assistant Town Manager.
26
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: Management seems to be going fine on existing activities.
We did not do nearly as many community events as the past few years. Town Manager should at least be the cheer leader for this and get
things started even if other town resources not available. Having and sharing a vision is key.
27
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Assistant TM hire is great. Community Services staff seem very strong.
Part of this is not only selection but also training and mentoring. Unclear if these things are happening but they should be top of the list to help
grow the new and existing staff.
28
Goals
Reviewer: Melissa Murphy
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: enough information to comment on the Town Manager's involvement in this project, as I was not personally involved. I am
uncertain whether setting this goal for him was appropriate, considering the project would have proceeded regardless of his input with the
MSBA timeline. From what I can see, it does not appear that Matt had a leadership role in this project. I would have liked to see him take a
more active and prominent role, especially when interacting with the residents.
29
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: I would have preferred if Matt had taken a more proactive role in discussions about this project. It seemed that Mark led the efforts to complete
the necessary tasks, which brought us to our current status.
30
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: I was not involved in the CPA committee or its processes, and I am unaware of Matt's role.
31
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: I would have liked to see Matt more involved and vocal when discussing the Green Communities initiative. This is a topic I wa
knowledgeable about. Recently, I learned that Reading had proactively completed many of the changes that would have been covered by grant
money under this initiative. Unfortunately, this information was never communicated to the Select Board. Now that we have joined this initiative,
Reading will be extremely limited in the grants that will be approved since we have already financed most of these changes on our own.
32
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: I would have liked to see Matt more actively engaged in closing the information gap between CPDC, the Planning Department, and other town
departments. For example, it would have been beneficial for residents to receive updates about the impacts on schools, public services, and
town infrastructure for the various plans put forth during community meetings.
33
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: I would like to see Matt more engaged in all Town projects. He should act as a liaison to enhance communication between various town
departments, ensuring new and existing projects succeed and run smoothly.
34
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Jayne Wellman, Assistant Town Manager - Jayne was hired as a town employee before Matt became Town Manager, but she has proven to be
an excellent choice for the role of Assistant Town Manager. She is engaging, proactive, and extremely accessible.
Kevin McCarthy, Senior Planner for Economic Development, appears to be a good fit for Reading. He has established relationships with our
downtown business owners, promoting positive growth. I am hopeful his role will continue to improve our downtown area and overall
experience.
35
Town Manager and Professional Culture
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
12345
Check one box for each indicator and circle the overall standard rating.
I-A. Leadership: Demonstrates strong leadership practices in the exercise of executive functions and personnel management. KH CH, MD CB, MM
I-B. Communication: Demonstrates strong interpersonal, written, and verbal communication skills. KH CB, CH MD, MM
I-C. Commitment to High Standards: Fosters a shared commitment to high standards of public service delivery by staff, professional
KH CH, MM CB, MD
interaction with the public, and professional development, with high expectations for achievement for all.
I-D. Assessment: Ensures that all department and division heads use a variety of formal and informal methods and assessments to measure
CH, KH* CB, MD
employee growth and understanding and make necessary adjustments to their practice when employees are not performing.
I-E. Evaluation: Ensures effective and timely supervision and evaluation of all staff in alignment with town policies, state regulations and
CH, KH* CB, MD
contract provisions.
I-F. Managing Conflict: Employs strategies for responding to disagreement and dissent, constructively resolving conflict and building
MD, KH* CH, CB
consensus throughout all Town departments.
Overall Rating for Standard I
The Town Manager demonstrates strong leadership and promotes a strong professional culture.
(Circle one.)
1 2 (KH) 3 (CH, MD - 3.5) 4 (CB) 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
CB - I do not feel has the strong leadership skills that Reading needs to advance our goals. The role out of the parking kiosks was and epic fail and very
embarrassing for the Select Board.
I was disappointed that Matt was not able to get Phil Rushworth to come to a meeting to answer questions. I know Phil does not report to Matt, but RCTV is a
big part of our community and there have been other minor issues with other departments that did get resolved in the end, but should not have been a problem
in the first place.
KH - 1-A Residents have commented that they would like to hear more from the Town Manager in Community meetings. Matt has done an excellent job of
supporting the activities required to execute many of his goals and the community communication. Matt has been a very visible presence in the community
particularly at evening events and week-end celebrations. Kudos is deserved for getting all of the open positions filled and the the team assimilated and working
together well. Not specifically mentioned in the goals - but also worthy of mention is the successful completion of the Mallet Soames Morgan project which has
been met with much praise and excitement. Going forward areas for improvement include:
36
Technology and Communication
Website, town email and public document accessibility. Recommend considering some outside consulting assistance to supplement IT and provide a fresh set
of eyes. The documents have been inaccessible or impossible to find many times. Community volunteers including Select Board members have been abruptly
removed from meeting notifications after signing up. As noted in my public comments at a prior Select Board meeting rolling out new software - email or
Conflicts of Interest Volunteers
We need more clear leadership in this area from Town Hall. I would like to see renewed and clear communications that elected and appointed volunteers need
munity. I would like to see all staff empowered to set these
ods or services for a Town project - it
needs to be carefully managed and fully disclosed. This year we have seen too many residents upset that elected and appointed officials are creating the
appearance of a conflict of interest whether during election season or the normal course of business. Reading has had a long standing tradition of attention to
ethics which has weakened over the past few years. 1-C, D , E : Limited or no visibility to staff reviews or professional development plans. Would be a great TM
Report or future agenda item.
CH - Though not a town department, a situation arose regarding RCTV that was not handled the way that I would have expected it to have be
compare Matt to Fidel but I feel as if Fidel would have resolved things immediately.
MD - I believe that the town manager is a leader from out front, setting out a vision, walking the walk, and moving the town forward. Management is part of this,
but leadership is also required to move the town and staff forward. Would like to see more on the leadership front. Many of the high profile activities are being
led by the Assistant Town Manager. The Town Manager needs to be more out front.
One specific example, the town has 2 key priorities with capital projects that are being brought forward with select board support. Working more with the
schools and other community leaders and very importantly the community at large to share this agenda is paramount but not yet happening at least publicly at
the town manager level.
Leadership with the board: I would also like to see more engagement with individual select board members to help the board keeps it focus in moving things
ahead. Does not have to venture deeply into politics but should be helping with suggestions and understanding board member desires to help discussions
th
come to conclusion. Not a 6 board member, but someone with a clear plan based on long term goals and understanding of what elected members want to
see. Could even help find compromise.
MM - I-A - I would like to see Matt take on a stronger leadership role as the Town Manager. I believe it should be standard practice for him to provide more
insight on projects, engage in more discussions and town issues, and proactively share information with the Select Board.
I-B - I would appreciate more proactive updates from Matt regarding Town issues, events, initiatives, and projects.
37
I-D -
I-E -
I-
38
Town Manager Performance Rating for Standard II: Management and Operations
12345
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
Check one box for each indicator and circle the overall standard rating.
II-A. Environment: Develops and executes effective plans, procedures, routines, and operational systems to address a full range of financial,
CH KH, MD CB
safety, health, and social needs.
II-B. Human Resources Management and Development: Implements a cohesive approach to recruiting, hiring, development, and career
KH, MD CB, CH
growth that promotes high-quality and effective organization.
II-C. Scheduling and Management Information Systems: Uses appropriate systems to ensure optimal use of data and time for staff CB, KH*,
CH
productivity and collaboration, while minimizing staff disruption and distraction.
MD
II-D. Law, Ethics, and Policies: Understands and complies with state and federal laws and mandates, Select Board policies, collective
CH, MD KH CB MM
bargaining agreements, and ethical guidelines.
II-E. Fiscal Systems: Develops a budget that supports the Townto
KH, CH,
CB MM
balance goals vs. available resources.
MD
Overall Rating for Standard II
The Town Manager uses resources to implement appropriate staff operations and facility management.
(Circle one.)
1 2 (KH, CH 2.5,MD) 3 (CB) 4 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
CB - As our cash reserves start to decline, the TM should be planning ahead to find cost saving measures to put the town in a better position. The ARPA
money is all spent and state aid is not certain. We need to sharpen the pencil and find some cost savings and get creative.
KH - The Select Board has limited visibility to 11-C. Long standing issue with this form.
11D - Excellent job on collective bargaining. 11-E - Excellent job at Town Meeting and the preliminary budget work and supporting the transition of the budget to
the CFO. Also the use of the water consultant. Prepare for potential transition in assessing department so that other department employees can provide Tax
Classification guidance. Town Manager attended the fiscal policy class as requested. We still need to review long standing Financial policies such as the % level
of our permanent reserve funds vs allowing free cash to remain artificially high. Explore new funds to support capital needs within Recreational - Elder Services
to maintain parks and facilities. Provide a genuine manner for Select Board members to have input into the annual capital plan based on community needs.
39
Current process remains too heavily staff based leaving areas persistently underfunded while others are overfunded. FinancialForums should be used to
discuss major changes to the capital plan like the field house floor project.
MD - With the town accountant taking on more of the budget activities, I would like to see more emphasis on how to leverage external resources as well as town
wide resources (legislators, state funds, federal funds, RMLD, schools) for more cohesive townwide operations.
MM - II-A -
II-B -
II-C -
II-D - I would like Matt to take on a more active role in Select Board matters concerning policies, laws, and mandates
II-E - ake on more responsibility in
this process.
40
Town Manager Performance Rating for Standard III: Community Engagement
12345
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
Check one box for each indicator and circle the overall standard rating.
III-A. Sharing Responsibility: Collaborates with citizens and community stakeholders to formulate and support . CB, CH,
KH MD
MM
III-B. Communication: Engages in regular, two-way, proficient communication with citizens and community stakeholders about Town CB, MD,
KH CH
government performance.
MM
III-C. Community Concerns: Addresses community problems and concerns in an equitable, effective, and efficient manner. CB, CH,
KH, MD
MM
Overall Rating for Standard III The Town Manager forms effective partnerships among town employees, citizens, community organizations, and other
stakeholders that address citizen concerns and build support for the mission of Town.
(Circle one.)
1 2 (KH) 3 (CH, MD) 4 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
CB - Communication is never perfect and there have been a few times where communication did not happen at all. Overall, the town has had many forums and
meetings for certain projects and does keep the residents informed. I know it is not easy to have 5 people as your boss and all with different personalities. This
does make it more challenging and as the current chair, I do appreciate all the things a TM has to navigate and manage. Having said all this, I do feel that a TM
should be challenging and encouraging the board to do better.
CH - t strong suit. Something that
is required to be the forward-facing face of the town.
MD - Managing operations nicely with strong team in place. Look for opportunities to improve performance by talking with more citizens and organizations.
Communicate with board more about discussions that you are having this way and with outside organizations including MMA, MIAA, leaders from other
communities including both neighbors and those with lots of municipal experience. More active and open communication would be great. Also share more with
town manager update at SB meetings, especially how issues are being addressed that board members brought up and those that are hot in the community.
41
The Town Manager is attending many community events which is great. Need to bring more events forward as well.
MM - Matt should be more open to direct communication with residents. On several occasions, residents have contacted me because they did not receive a
response from Matt regarding their concerns on various topics.
Additionally, I would like to see a strengthened partnership between Matt and other departments. There seems to be a lack of communication and a failure to
share information, which makes it difficult for projects to proceed smoothly. It would facilitate better collaboration if all departments were more aware of each
other's activities.
42
General/Overall Comments/Feedback:
CB - Matt was hired at a challenging time for the SB. He was our Assistant TM for a short time under Fidel and has been
here for many years. I choose stability for the town and town staff when he was hired back in March. I did not have
many interactions with Matt when he was assistant TM and I wish I did. It is a very demanding job with a learning curve
that takes time. If Matt was and outsider, then more time would be needed, but Matt has been here for a while. As a
volunteer, and town meeting. It Would have been nice to see a more proactive approach and more involved in our major
projects.
KH - Matt has demonstrated an admirable work ethic this year and meet or exceeded my expectations for visibility within
the community. He has done an excellent job of keeping the Select Board updated on a host of issues - large and small. I
applaud the excellent work done to keep so many complicated and critical projects moving forward. I recognize that 2024
performance in many areas and his calm and respectful approach to the more challenging times.
I would like to see a more balanced approach to priorities and Select Board requests for resources. The Select Board
Chair does not have any special authority or power beyond setting the agenda and being charged with running an
effective public meeting. I would also like to see Select Board members consistently introduced and recognized at public
events particularly community events, in the proper hierarchy - after state officials and before staff. If the Chair - is not
available - another SB member should be recruited to assume the needed duty as has been our tradition. State officials
do not always understand that the Select Board directs the actions of the Town Manager and fall into the understandable
trap of acting of ignoring or minimizing their unpaid contributions and leadership. Some staff feel free to directly and
publicly contradict, ignore or interrupt Select Board members. Respect discourse and courtesy should be prioritized.
CH - I feel as if I went to bat for Matt, supporting him vigorously during the Town Manager process and beyond.
Unfortunately, I believe Matt squandered the opportunity that he rightfully earned, and my advocacy was greater than his
own.
43
General/Overall Comments/Feedback:
MD - My vision for the town manager is as a leader who shares a 5+ year vision (longer than a board members term) that
is developed by/approved by the Select Board and then uses this to manage operations. I would like to see and hear
more along these lines.
This means taking a more active role working across the town with citizens, community leaders and others to move
ahead on our key priorities. Proposals should be brought before the board with a recommendation for the board to
consider rather than just putting issues on the table. The board may not agree which is fine, but it will help by creating a
starting point for us. Also, working with board members to understand their goals and working to find the best ways to
move things ahead without being in the political crosshairs but with a goal to move things ahead.
Generally, I would like to see more communication and more leadership to move the community ahead with new ideas,
activities, and opportunities.
MM -
However, I believe it is essential for him to adopt a more proactive approach rather than a reactive one. It would benefit
him to communicate more frequently with the Select Board about town matters, possibly by providing weekly updates on
all Town happenings.
residents or other boards. For example, the Conservation Committee recently discussed the construction of a second
MBTA track in the town, and such important topics should be communicated directly by the Town Manager.
In the future, Matt must establish better communication between himself, the Select Board, and the various department
heads. I would also like to see him come to meetings more prepared, with answers regarding the topics on the agenda.
On several occasions,
and forward-thinking regarding all town projects and initiatives.
44
Suggestions/Ideas for the Future:
CH - involved over the last 30-60 days in various meetings, it should have started sooner.
Town Manager Comments on Review:
45
TOWN OF READING
360-Degree Town Manager Evaluation
FY 2025
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Anonymous Feedback from 7 Town Employees chosen by the Select Board and Contract.
Employees names will be referred to as I-VII in no particular order.
25Goals
Reviewer: Employee I
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: There has been extended help to the school committee and Superintendent from the Town Manager that includes but not limited to executive
meetings, night meetings, communications and financial elements. The Town Manager has been clear that this is a priority in the community.
1
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: Now that the OPM has been hired, the Town Manager and Assistant Town Manager have been extremely involved in meetings during the day
and at night and have prioritized communications on the project to move it forward. In addition, the Town Manager manages several intricate
legal details behind the scenes in relation to this project.
2
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: I know there has been a
this particular committee.
3
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Again, I know very little about the level of involvement but I do know that this initiative was passed at Town Meeting.
4
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: I know there has been extensive support from Town Manager and Assistant Town Manager to relay the urgency of this passing at the Annual
Town Meeting. There has been high level support on this initiative.
5
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: The Town Manager has led in new and existing projects. He does a great job at delegating and trusting his staff on these projects and helps to
strategize.
6
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Jayne Wellman, the Assistant Town Manager, has been a great selection and has been instrumental in helping move projects forward.
7
Goals
Reviewer: Employee II
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments:
The Town Manager has taken a very active lead on this project. He has been attending the meetings and working with all the groups,
departments, and stakeholders in this project and the community. He is seeking feedback from all these stakeholders.
This project is proceeding forward at the perfect pace.
8
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments:
The Town Manager has taken a very active lead on this project. He seeks feedback from all the stakeholders involved in this project. He has
kept the community appraised as the project moves forward. This project is proceeding forward as a result.
9
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments:
The Town Manager has been very active on this project. He has been working with all the departments and the community on this. He has
kept the community appraised as the project moves forward.
10
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments:
The Town Manager has been very active on this project and has worked with all the departments on this. He regularly gives updates to the
community and staff on this topic.
This project continues to progress because of his work and dedication.
11
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
This has been the most controversial of all the projects that are happening in town. The community is very passionate about the MBTA
Comments:
Communities Act and opinions vary and this has become a very divisive issue in Town.
The Town Manager has done a tremendous job of understanding all sides of this issue, communicating with staff and residents, and clearly
outlining the effects of what would happen if this was voted a certain way.
He has worked diligently to get this ready for the November Town Meeting and ready for the members to have all the facts needed to make an
educated decision on this hot-button topic. As a result of his leadership, an agenda item that was predicted to take up several nights of the
town meeting only took one. This is a testament to his leadership.
12
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments:
As the former Ombudsman and Assistant Town Manager, he has a great knowledge of the existing projects and has been involved in the new
projects since their inception. He has continued to work on these projects, prioritizing what needs to be prioritized, hitting all deadlines, and
keeping the projects moving forward.
13
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments:
The Town Manager has done an excellent job of hiring and appointing people for their positions. As a result, the town staff are in a very strong
position to serve the community.
14
Goals
Reviewer: Employee III
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: Matt attends all the Killiam leadership meetings and the Killiam Building Committee meetings. All bills related to the Killam project go to Matt,
the CFO, and the Procurement Officer for approval before being paid. The CFO makes the Killam MSBA reporting/reimbursement requests on
the Town side. Many public meetings have provided updates on this project, and things are following the general timeline set forth in the
beginning.
15
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: An OPM has been hired for the Community Center project. Several meetings have been held to identify the community's needs for this project.
A lot of time and effort went into determining the ideal location for this project. It appears that this project may fall on the same timeline for a
debt exclusion vote as the Killam School this spring.
16
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: There is a CPA committee working to bring a CPA ballot question to the voters. The timeline of such a vote is unclear as there are a lot of other
things going on. There are two debt exclusions planned to go to the voters for Killam and the Community Center. In addition, the Town is close
th
to needing an override as the last override was expected to last for 5 years and FY26 will be the 7 year since the override. Timing will be key
to the passing of the CPA.
17
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Green Communities has been a work in process for years now. The final step to add a small fee to the electric bills of the Reading residents
recently passed the Town Meeting. I would expect the Town of Reading to get its Green Communities designation in the very near future.
18
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: MBTA Communities was a big hurdle to get over. Andrew MacNichol was assigned to this initiative, and he worked closely with the community
and consultants to come up with two options that went to the Town Meeting in November 2024. One of the options was approved by the Town
Meeting, which will bring Reading into compliance with the regulations.
19
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: Reading has strong department heads that collaborate together to move projects forward. Issues are identified and solutions are discussed
openly among the key players. The Maillet Sommes project is a good example of this, as there was both grants and local funding involved.
There were many meetings to identify the best path forward in terms of spending and matching requirements. A lot of work goes into every
project taken on in Reading.
20
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Matt hired Jayne as his Assistant Town Manager, and she has proven to be very effective in the role. She listens to the constituents and
identifies solutions through collaboration with Town Department Heads and staff. He also hired Katie Gabriello as the Director of Operations.
Katie has transitioned well into the role and fits in well with the rest of the management staff.
21
Goals
Reviewer: Employee IV
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Satisfactory progress in supporting town-side needs
Comments:
22
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Satisfactory progress in managing and supporting town resources for the project.
Comments:
23
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Cannot speak to this
Comments:
24
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Satisfactory progress in managing and supporting town resources for the project. Completed Maillett Sommes Morgan project.
Comments:
25
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Completed and managed town resources to finalize this project.
Comments:
26
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Cannot speak to this not enough time to assess.
Comments:
27
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Satisfactory work to date, ongoing goal.
Comments:
28
Goals
Reviewer: Employee V
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: Matt is a servant leader, and as such, works daily to understand the issues before the many subcommittees and the Killam School Building
Committee as a whole, keeping a variety of stakeholders and public bodies informed on topics, approving invoices, guiding messaging, and
talking with staff and vendors to answer questions in a timely fashion. His support of staff allows them to focus on their areas of expertise and
provide information and guidance to the design and OPM teams.
29
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: With a demanding schedule, particularly of night meetings, Matt has made it a priority to attend ReCAL meetings and permanent building
committee meetings. He works closely with staff and stakeholders to guide the project scope and impacts, all currently on an accelerated pace
since the hiring of an OPM. He has been a resource for staff and vendors as the project timeline evolves. Particularly during the site selection
process he helped ensure the town could fund the soil testing in an accelerated fashion so that the process could be eased and policymakers
would have all the information needed to make such an important decision entirely enabling the project to stay on time and under budget. He
has weighed in on communications, design, and more importantly, made space for key staff members and resident stakeholders to contribute
meaningfully to the project.
30
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: Matt has been instrumental in convening the CPA committee, guiding them through the initial stages, until the committee looking at the
project landscape decided to wait to bring the initiative forward at a later date. Matt marshalled legal and financial guidance, ensuring that the
team was furnished with the necessary in order to make the decision.
31
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: Green Communities has remained a top priority for Matt throughout his brief tenure as Manager. He has been consistently pursuing the state
process and working with staff to provide the resources to get us over the finish line through Town Meeting and now being submitted to the
state prior to the year end deadline. He has already conducted several conversations with stakeholders about worthy projects for the grant once
the application is accepted. With so many competing programs on his plate, Matt has been consistent in his advocacy, involvement, and
support for this program and bringing it over the finish line so the community can now make good use of a new grant program.
32
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: MBTA Communities was another major initiative that consumed most of the summer and the fall. Matt began by ensuring that the Planning
Department was fully staffed, having lost a key employee. Its important to understand that the community mood, like many others across the
state, often led to verbal abuse of staff in meetings. Not unique to Reading but it has had a toll on planning positions in affected communities.
For Community Development it meant hiring two new planners, one specifically focused on economic development. His hiring choices were
excellent and a great complement to our existing staff. He worked with finance, town meeting, and various boards to ensure that our planners
had the resources needed to do the heavy lift for this zoning, as well as supporting a heavy series of community outreach meetings. One of two
dollars (and we compete for and use those funds across
a number of town departments). Further, there still remains questions that non-compliance with 3A could endanger MSBA funding, which could
have a tremendously detrimental affect on the Killam School project.
33
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: Matt has done a great job of assembling teams and task forces to take on initiatives, providing a stable environment allowing staff to do their
jobs and navigate new opportunities. A few examples of projects on the table NOT listed above:
Numerous personnel and labor related issues, including collective bargaining units
Managing ongoing litigation with favorable conclusions
The solid waste and recycling cart roll out (from vote in August 2024 to distribution in April 2025)
Second Water Meters for irrigation
Water rates analysis
Continued work on the Bylaw Committee
Mixed use and multi-unit equitable water billing
Arts and Culture initiatives
DEI assessment and training for staff
DEI work within the community
Pickleball at Symonds Way
Onboarding a new ReCAL OPM and site selection
FY2026 Budget development process ontime and withing FINCOM guidelines
NetZero MasterPlan
Eastern Gateway, including multiple meetings with RMLD leadership and renewable energy intiatives
Consistent evaluation of opportunities as they arise within the community for events, facilities, and community groups
Continued progress on the Birch Meadow Phase II plan
Replacement of AV systems at the Library and the Pleasant Street Center
With all of these initiatives, the 2024 Presidential election went off without a hitch, summer construction projects continued, procurements,
technology, professional development, and the business of government remains running smoothly. He has a gift for lifting up staff and trusting
them to do their work, tackle the unexpected, and provide resources when needed to sort out challenges. He is trusted by his staff and
community members I see regularly.
Provide comments for each goal. (Refer to attachments)
34
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: is one of his
strengths. Following his appointment as Town Manager, he assembled strategic groups to conduct interviews for several high profile positions
including for the Assistant Town Manager, the Director of Operations, and the Economic Development Director. These rigorous processes
provided a transparent process with fidelity to the goal of hiring the best people for the Town. The searches brought forward many competitive
- willing to repost a position when the right candidates were not forthcoming. His practices
have redefined the hiring paradigm in town, raised expectations, and contributed to a more harmonious, efficient, and effective workplace
returning better services to our residents and businesses.
35
Goals
Reviewer: Employee VI
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: I have not worked with Matt on this project; however, Matt has kept me up to date. In talking with all the key players, Matt has been very
involved and helpful with pushing the project along.
36
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments: I have not worked directly on this project. Again, Matt has kept me up to date. I do know he has been very involved with the project and leading
the team in the right direction.
37
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments: Again, I have not worked with Matt on the Community Preservation Act. Matt has kept me up to date of the status and the plan this is a
pattern.
Matt does a great job with the communication with the team for success
38
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments: All I can say is everyone worked hard for Reading, including Matt. One of the best aspects of a manager is to create Teamwork, something at
which Matt works hard at.
39
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments: teamwork of Reading staff and Matts leadership.
40
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: particular project, but I am kept in the loop of all the happenings. I do see a lot happening for Reading. I
see Matt at a lot of meetings, both during the work day and night meetings as well.
41
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Aspects of a good leader in this case, a Town Manager
Know weaknesses and strengths
Hire to your weaknesses, which leads to building a strong team
Communication
Important for building a team
Matt has proven my theory and built a strong team. I can say with all the Town Managers, the environment in Town Hall is at the best that I
have seen.
I would like to point out that anytime there is change in management there generally is turn over, did not see that happen when Matt took over,
says a lot to me.
42
Goals
Reviewer: Employee VII
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Killam School project and MSBA lead
#1
Comments: Matt has been an active member of the Killam project. He attends all of our bi-weekly XLT meetings and also all of the community facing
meetings. Our project is on time and on budget. Throughout this process, I have found Matt to be invested in the success of the project,
supportive in leveraging his team to help lead the project, and collabo
leadership will continue to be instrumental as we work towards the upcoming key phases of the project, particularly securing the vote of
approval for funding from the town in the spring of 2025.
43
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Senior Center/Community Center Town Lead
#2
Comments:
44
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Community Preservation Act
#3
Comments:
45
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Green Communities
#4
Comments:
46
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
MBTA Communities
#5
Comments:
47
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Management of new and existing projects
#6
Comments: ions with his
team about how to approach the FY26 budget, what potential issues we may face, and how we can work together as effectively as possible.
48
Provide comments for each goal. (Refer to attachments)
Area /
Comments
Goal(s)
Description
Selection of strong employees for Town Manager appointed
#7
positions
Comments: Sharon, Joe, Jayne
these were new hires
49
Town Manager and Professional Culture
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
12345
Check one box for each indicator and circle the overall standard rating.
I-A. Leadership: Demonstrates strong leadership practices in the exercise of executive functions and personnel management.
II, V I, IV, VI III
I-B. Communication: Demonstrates strong interpersonal, written, and verbal communication skills.
II, V I, VI III, IV
I-C. Commitment to High Standards: Fosters a shared commitment to high standards of public service delivery by staff, professional
II, V I, IV III, VI
interaction with the public, and professional development, with high expectations for achievement for all.
I-D. Assessment: Ensures that all department and division heads use a variety of formal and informal methods and assessments to measure
II I, IV, V, VI III
employee growth and understanding and make necessary adjustments to their practice when employees are not performing.
I-E. Evaluation: Ensures effective and timely supervision and evaluation of all staff in alignment with town policies, state regulations and
II, IV I, V III, VI
contract provisions.
I-F. Managing Conflict: Employs strategies for responding to disagreement and dissent, constructively resolving conflict and building
II, V I III, IV, VI
consensus throughout all Town departments.
Overall Rating for Standard I
The Town Manager demonstrates strong leadership and promotes a strong professional culture.
(Circle one.)
1 (II, V) 2 (I, IV, VI) 3 4 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
I - The Town Manager is extremely good at delegating and trusting staff in their particular initiatives/projects. There is a collaborative team that oftentimes even
spans over multiple divisions/departments. The Town Manager encourages staff to take the lead in their perspective areas and is there with his support and
knowledge when needed. He is always available to staff and very approachable
II I-A. The Town Manager has demonstrated strong leadership practices regularly leading the town through multiple town projects, town meetings, and
preparation for the next fiscal budget. He can manage his schedule to ensure that all timelines are met.
I-B. His communication skills are excellent, he communicates with department heads, staff, and the public regularly. Whether this communication is in
person, over the phone, or in emails, he is always clear, and concise and delivers the message effectively.
I-C. The Town Manager has always been a professional and provides that example daily with how he interacts with his staff and as a result staff follow this
example when dealing with other staff and the public.
50
I-D.With a leadership style that allows department heads to have the lead on their employee's performance, he has encouraged us to make the needed
adjustments as necessary for us to run our departments.
I-E. The Town Manager provides feedback regularly to the department heads and this timely and effective regular feedback ensures that we and our staff
are in alignment with policies and regulations.
I-F. The Town staff does not have issues of disagreement and dissent as other towns do, when it does happen, the Town Manager quickly gets those
having conflict together to resolve the issues.
IV - Overall above average. Although a good listener, some room for improvement in proactive communications and dealing with conflict.
V - Matt does an excellent job engendering a collaborative, consensus-building approach to all decisions. He works hard to ensure that stakeholders always
know what factors affect their working environment, and how their work may impact others. He fosters an environment where staff can take the initiative, take
some risks, and try new things in a supportive environment.
51
Town Manager Performance Rating for Standard II: Management and Operations
12345
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
Check one box for each indicator and circle the overall standard rating.
II-A. Environment: Develops and executes effective plans, procedures, routines, and operational systems to address a full range of financial,
II, V I, IV, VI III
safety, health, and social needs.
II-B. Human Resources Management and Development: Implements a cohesive approach to recruiting, hiring, development, and career
II, V I, VI III, IV
growth that promotes high-quality and effective organization.
II-C. Scheduling and Management Information Systems: Uses appropriate systems to ensure optimal use of data and time for staff
II, V I, IV III, VI
productivity and collaboration, while minimizing staff disruption and distraction.
II-D. Law, Ethics, and Policies: Understands and complies with state and federal laws and mandates, Select Board policies, collective I, II, IV, V,
III
bargaining agreements, and ethical guidelines.
VI
II-E. Fiscal Systems: Develops a budget that supports the Townto
II, V I, IV, VI III
balance goals vs. available resources.
Overall Rating for Standard II
The Town Manager uses resources to implement appropriate staff operations and facility management.
(Circle one.)
1 (II, V) 2 (I, IV, VI) 3 4 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
I -
II - II-A. The Town Manager fosters an environment where staff wants to work hard, with that he ensures that plans are effectively implemented, and all needs
are met across all departments and the community.
II-B. The Town Manager through his leadership has implemented a cohesive approach to higher a very qualified and diverse staff of high-quality people.
II-C. The Town Manager does not waste time with useless meetings, the meetings are well planned with clear objectives and goals and are run timely to
ensure that staff can keep working without unneeded distractions.
II-D. To be honest, having a lawyer as a Town Manager, you cannot have a more qualified person who understands and complies with state and federal
mandates, understands collective bargaining agreements, and knows how to look at the bigger picture when working on implementing policies.
52
II-E.The Town Manager has already demonstrated this in how he communicated to all staff on keeping within budgetary guidelines with next year's fiscal
budget. To be completely honest, he was saddled with several large expenses that his predecessor was aware of but did not budget for. He worked with
department heads on this, and the budget will be balanced.
IV - Overall above average. Exemplary ethics standards.
V - Management and Operations are particular strengths for Matt. He does an exceptional job on each of these items and acts as a role model for staff across
departments. His legal skills are tremendously valuable to the community.
53
Town Manager Performance Rating for Standard III: Community Engagement
12345
Ratings are from 1 (Exemplary) to 5 (Unsatisfactory).
Check one box for each indicator and circle the overall standard rating.
III-A. Sharing Responsibility: Collaborates with citizens and community stakeholders to formulate and support .
II, V I, IV, VI III
III-B. Communication: Engages in regular, two-way, proficient communication with citizens and community stakeholders about Town
II, V I, VI III, IV
government performance.
III-C. Community Concerns: Addresses community problems and concerns in an equitable, effective, and efficient manner.
II, V I, IV, VI III
Overall Rating for Standard III The Town Manager forms effective partnerships among town employees, citizens, community organizations, and other
stakeholders that address citizen concerns and build support for the mission of Town.
(Circle one.)
1 (II, V) 2 (I, IV, VI) 3 4 5
Comments and analysis (recommended for all ratings; required for any rating of 4 or 5):
I - Again, I find the Town Manager to be very approachable and willing to have open dialogue with anyone in the community or staff if problems should arise. He
attends community events to show his support and creates new relationships.
II - III-A. The Town Manager does a great job of working with citizens, community stakeholders, and staff to support town goals. He knows who has expertise in
certain areas and allows them to use their expert knowledge to help the town achieve these goals.
III-B. The Town Manager attends as many community events as humanly possible; he is always seen walking around these events, introducing himself to
le to anyone. He takes any criticism and will follow up
with who he needs to for any issues to be resolved and ensures follow up with the person who had the concern.
III-C. Starting with his position as Ombudsman, he has built up a great communication skill that he already had; he has only improved on this skill set and
addresses community concerns in an equitable, effective, and efficient manner.
IV - Listens well and is responsive to community needs.
54
V-I see Matt enjoy his opportunities to meet with the public and community stakeholders. He is deft at working with residents who are happy, and those not-so-
happy. He brings good humor, kindness, and gravitas to challenging situations apropos to the situation. He truly cares about the community and the success of
the Town its businesses, its residents, and its visitors. He is also a natural communicator and, while very business, is responsive and offers an open-door
policy to staff, elected and appointed officials and the public at large.
55
General/Overall Comments/Feedback:
I - The Town Manager came in at a very challenging and divisive time. The staff feels settled again and ready to continue
to tackle important projects in the town with his assistance.
II - The Town Manager already had the respect of staff and department heads based on his time here in Reading. We
were already aware of his excellent leadership abilities. He has only continued in that respect.
This Town Manager is a quiet, unassuming leader, he does not need his picture on the front page of the paper to show
off his leadership, even though some think you need this to be a leader, a great leader builds up his staff and allows them
to take the lead and get the press that they deserve and does not steal the spotlight from them, that is what we have with
this Town Manager and his staff appreciates that.
He is at every town event and puts himself out there but does feel the need to ensure that his picture is the lead story, but
that the event itself is.
This Town Manager is going to have some challenges ahead with the budget, at no fault of his own, his predecessor left
the town to deal with a few budget issues, however, I am confident that with his proven history of leadership, he will guide
the town through this.
III - Matt had a lot to accomplish in a short period of time. He was able to address each one of the key goals. The CPA
goal for a November ballot question was not met, but the CPA committee was established. Having two debt exclusion
votes and a CPA question all within 6 months of each other seemed to be too much especially since the Town is close to
needing an override. Matt took on the goals laid out in his contract immediately and delegated staff to each initiative.
Matt had a very productive first year as the Town Manager. He is friendly and easy to work with and I look forward to
working with him for years to come.
IV - Matt is a quiet leader with strong listening skills. He demonstrates strong knowledge and expertise; and commitment
to meeting community objectives. He is highly ethical and clearly dedicated to public service.
undervalued.
V - Matt has done an exceptional job thoroughly managing a wide variety of initiatives, supporting staff, preparing for
public meetings, informing boards, and bringing the town through a variety of contentious and not-so-contentious policies,
procedures and events.
VI - Overall, as an employee and direct report, I am very comfortable with the direction we, as a team, are going. As
always, there is room for improvement which I feel Matt acknowledges this.
56
Suggestions/Ideas for the Future:
I - Continue to create a more vocal imprint in public meetings and presentations to highlight advocacy and valuable
expertise.
V - As all the major projects settle into more regular rhythms, I would like to see a renewed effort on personal professional
development for staff at all levels. We have tremendous training resources Matt can leverage to help make municipal
employment a fulfilling career across all departments. In this way he will build on the leaps and bounds he has already
achieved by bringing departments together in collaboration and an improved espirit de corps.
Town Manager Comments on Review:
57
Town of Reading
16 Lowell Street
Reading, MA 01867-2685
Matthew A. Kraunelis, Esq.
Town Manager
Office: (781) 942-9043
mkraunelis@readingma.gov
To: Select Board
From: MattKraunelis
Date: January 7, 2025
RE: Town Manager Self-Assessment Report
As outlined in my contract, I am submitting a written self-assessment following my three months
as Acting Town Manager and nine months as Town Manager. This has been a rewarding and
challenging year. Following the unexpected departure of Town Manager Maltez, I was excited to
be asked to serve as Acting Town Manager and proud to prevail in a competitive search process
to become Reading’s fourth permanent Town Manager. Since my appointment, I have worked
tirelessly to move Reading forward. I promised both stability and progress and have delivered on
both. I have enjoyed building on the relationships that I have developed in my nearly ten years in
Reading Town Government, and look forward to an even brighter future built upon a shared
vision for success.
The first few months of my term was a very turbulent time for the Select Board. I have worked
with three different Select Board chairs during my first year, some with differing priorities.
During my first week as permanent Town Manager, we had a bomb threat at the library and town
hall. I helped to managethe situation over that weekend and during the days that followed. This
was understandably upsetting to the community and staff. Still without fear, we all forged ahead,
and brighter days followed.
Below is a listing of some of the accomplishments that have been made since I became Town
Manager. This is a list of highlights focusing on goals outlined in my contract and does not
include everything achieved by our dedicated staff and volunteers.
Accomplishments:
Killam School Building Process:When I began as Acting Town Manager, the Killam School
Building process was just starting to begin in earnest. An Executive Leadership Team was just
formed. I am a key member of that team, and we meet frequently to keep the project on track and
deal with the daily needs of a project this size. We also formed a Communications Team of
whichI am a lead member. Decisions are made regarding how best to present the project to the
public and other constituencies. We have also developed informative videos and a project
website.
I have attended all the Killam Building Committee Meetings and most of the public outreach
events where I speak broadly, meet with residents individually, and answer questions. I work
closely withthe Owner’s Project Manager (OPM), architects and building committee members. I
have delt directly with the MSBA and approve all bills and expenditures. Together we have met
all of our milestones, decided on a construction process, and the half geothermal HVAC system.
We are now in a place where we are planning the important steps of placing the project on a
Town Meeting Warrant and then finally on the ballot. I have helped to lead this project to a
critical juncture and look forward to guiding it to its completion.
Development of A New Center for Active Living: Knowing this was a top priority for the
town, I began marshaling staff and resources for project as soon as I took office. I attend and
participate in planning and design meetings, permanent building committee meetings and public
forums. Site selection was a major part of this process, and I ensured that funding for
environmental testing was in place so that the building could be safely situated on the selected
property. When it came time to add an Owner’s Project Manager (OPM) to the project, I worked
with our Facilities Director and Permanent Building Committee on the use of capital funds to
pay the OPM. I recently worked to onboard our OPM and am now participating in stakeholder
meetings with an eye toward a Town Meeting vote this spring.
Community Preservation Act: A Community Preservation Act Study Committee was
establishedby the Select Board and began meeting this year. I participated in some of their
meetings. After studying the timeframe for passage and consulting with experts, it was decided
that the question would be put on the ballot for the November 2026 election. I look forward to
continuing to support the committee in the coming years.
Green Communities: Having Reading become a Green Community has been a goal for many
years. Because Reading is served by RMLD, special legislation had to be passed for us to move
forward. A vote of Town Meeting also needed to be taken. I added this to the November Town
Meeting Warrant and worked on the background with Community Development staff and
members of the Select Board. The measure successfully passed Town Meeting, and we recently
submitted the required information to the State. I am confident that Reading will receive its
Green Communities designation in 2025. I am having discussions with stakeholders to help
decide which projects may be eligible for Green Communities funding.
MBTA Communities: The passage of MBTA Communities 3A Zoning, was an intensive two-
year process. I announced at the 2024 Annual Town Meeting that passage was imperative, since
Reading would lose thousands of dollars in grant money if we did not comply with state law. Our
Community Development Director, Andrew MacNichol, worked tirelessly on zoning drafts,
maps and public outreach. In the middle of the process, our Town Planner left Reading to
relocate to another state, and our Economic Development Director left for another municipality.
That left only me and Andrew to staff the Community Development Division. We stepped up our
recruitment efforts and wewere able to hire two planners in a time when qualifiedplanners were
hard to come by. One of the planners, Olivia, became Andrew’s main lead on the project. I also
assigned the Assistant Town Manager to help with the process. As a team, we brought two
articles to November Town Meeting. One Article passed and has been submitted to the state
putting us in provisional compliance. We should receive final approval from the state in early
2025.
Team Building, Selection of Strong Employees: For the first six months of my tenure, I was
doing two jobs. I was tackling my new Town Manager responsibilities but also was still filling
the role of Assistant Town Manager/Ombudsman. I had first hired Jayne Wellman to come to
Reading nearly nine years ago. She and I have worked closely together ever since. Based on her
stellar work performance, I then promoted her to Director of Operations, and last June she was
my choice for Assistant Town Manager/Ombudsman, replacing me in that role. I was pleased
that the Select Board unanimously supported me in making that crucial promotion, and Jayne
remains a dedicated and valuable Reading employee, and a key member of my team.
With Jayne’s promotion, I was able to promote Katie Gabriello to the role of Director of
Operations. Katie recently received her MPA and has a strong communications background. She
is now MCPPO certified and has quickly become an asset to the team. She has been recently
joined by Joshua Delaune, who relocated from Texas for a position in our Operations Division.
With the Assistant DPW Director, Chris Cole, being promoted to DPW Director by the prior
Town Manager, I felt it was important to fill his assistant role with a highly qualified candidate.
We recruited and hired Michael Kessman for the role. He is a strong manager who has
performed well. He is also interested in participating in more public events. He has fast become
an important part of our DPW team.
Other key roles that we have filled in the past year with strong, qualified employees are that of
Economic Development Planner (I was familiar with Kevin McCarthy’s work in the Merrimack
Valley and thought he would be a valuable asset to our team) Town Collector, Civil Engineer
and Reading’s first shared public health/elder services nurse.
I work very well with our existing Department Heads and Management team. I provide them
with advice, guidance and resources, but do not micromanage. They are an exceptionally talented
and experienced group, and Reading is fortunate to have them, as am I.
Other Projects & Initiatives:
In addition to the goals outlined in my contract, I was able to work on these other important
matters, some with the help of our dedicated staff and volunteers:
Finalizing and/or adjusting collective bargaining agreements with several unions.
Second water meters for irrigation pilot program.
Equitable water billing for multi-unit dwellings.
The Arts & Culture Action Plan and survey.
Conducted successful Annual and Subsequent Town Meetings highlighted by budget
development and passage.
Juneteenth Celebration & Beer Garden.
Completion of the Maillet, Sommes Morgan conservation/recreation area, opening and
ribbon cutting.
Several grants including a $500K MassWorks Grant for Walkers Brook Drive.
Completion of the Town Forest (Lot 5) parking lot and ribbon cutting.
Reading’s first “Climate Week” outreach campaign.
Progress on Birch Meadow Master Plan Phase II.
Litigation oversight and settlement.
Planning the trash and recycling cart roll out including purchasing the new carts.
Planning and attending the “Connected Reading” event to meet new residents.
Continued staffing, advice and support to the Bylaw Committee.
Continued staffing, advice and support to the Charter Review Committee.
Planning and funding for new Pickleball courts on Symonds Way.
Reading’s first Boston 25 Zip Trip in several years was a success, bringing us statewide
attention.
FY-2026 budget development.
Support of the NetZero Masterplan.
Collaboration with RMLD on the Eastern Gateway and other projects.
Professional Development: This year I was welcomed as a member of the Massachusetts
Municipal Managers Association (MMMA) and the International City/County
Management Association (ICMA). I remain a member in good standing of the
Massachusetts Municipal Lawyers Association (MMLA). I also completed the five-week
Suffolk University/MMA Municipal Finance Management Seminar.
Challenges:
Paid Downtown Parking: After several years of study, Reading decided to implement paid
parking in the downtown area. Town Meeting funded the initial cost, and the prior Town
Manager and Economic Development Director purchased the parking kiosks and entered into a
service agreement. Full implementation has been delayed by the Covid pandemic and the
unexpected departure of the prior Town Manager. Earlier this year, the decision was made to
install the kiosks and begin the program.
Reading’s downtown business community stated that they immediately noticed a drastic drop in
sales. The new kiosks and software had some bugs that, coupled with the challenge of people
learning how to use the new devices, added to the confusion. In the end, the program was paused
after a few weeks. This pause will be revisited in early 2025 and the decision will need to be
made as to whether to start the program again or try a different approach.
Service Interruptions from the Solid Waste Contractor: This year, Reading again
experienced periodic service interruptions from Republic Services. This is especially frustrating
given that many residents experienced a three-week interruption in 2022, and things had
improved since then. Town staff and I responded to this issue with meetings, phone calls, and by
bringing Republic executives to a Select Board meeting. We also threatened to fine Republic for
missed pick-ups as is within our rights under the contract. Since then, things have again
improved, but it is something we continue to keep a close eye on.
Tightening Budgets: Now that the American Rescue Plan Act (ARPA) funds have been fully
spent, Reading, like other communities, continues to deal with increasing demands on the
municipal budget. Inflation has played a big role in this as well as labor contracts, health care
costs and declining revenue sources. The FY-2026 budget is balanced thanks to good planning
and an influx of free cash, but our CFO has warned us that the next few years will be leaner. We
will need to be proactive in our planning and forecasting.
Fire Chief Retirement: Our Fire Chief, Greg Burns, has announced that he is retiring in May
after almost forty years of service to the town, nearly twenty-five of them as chief. Surely, he
leaves big shoes to fill. I plan to post the job in January and am assembling a screening
committee to review applications, interview applicants and choose candidates to participate in an
assessment center. From there, a final candidate will be selected by me, and presented to the
Select Board for confirmation. I am dedicated to hiring a candidate of high quality and vast
experience to fill this important position.
Opportunities: Many of our future opportunities are also listed in the Projects & Initiatives
section above, but a few are also worth mentioning here.
The roll-out of the new Trash and Recycling Carts will begin this spring and is the first step in
implementing measuresthat will result in new solid waste and recycling contracts.
I look forward to the results of the Arts & Culture Action Plan Process. Reading has the
opportunity to increase its cultural assets and engage in more public art and creative placemaking
activities which will have a positive effect on our creative economy and tourism efforts.
The Town’s contract with Reading Community Television (RCTV) expires in 2025 and we
have the opportunity to examine which meetings and events are covered and possibly assist with
RCTV’s recent need for studio space.
We are currently working on the design for Reading’s New Pickleball Courts. This will put our
Symonds Way town land to good use and provide much needed outdoor courts to our pickleball
community and residents at large.
Conclusion:
In conclusion, it is clear from the above that much work has been done, but much work remains.
I look forward to working more closely with the Select Board on the significant opportunities
that lie ahead. I also want to credit our dedicated volunteers and town staff. Together we are all
partners in government and will ultimately be the ones to move Reading forward in the months
and years to come.
Select Board Draft Minutes
October 29, 2024
Public Comment
Phil Pacino commented about the high water rates since the tiers went into effect.
Angela Binda would like to see a 1.2 shift in the split tax rate.
David Zeek, Kathy Zeek and John Sullivan expressed their concerns about the water rates in
multi-unit buildings.
Tara Gregory asked why Bacci and Haley are allowed to participate in setting the tax rate
because they both own businesses in town.
Linda Snow Dockser would like to see a town-wide religious holiday policy.
Liaison Reports
Haley reported on the Killam School Building Committee and Charter Review Committee.
Murphy noted she attended the new resident open house.
Dockser reported on ReCalc.
Herrick reported on a Climate seminar she attended and the Killam School Building
Committee.
Bacci reported on the CPA Committee.
Town Manager Report
Kraunelis reported the Connected Reading event at the library went well. He spoke about
some upcoming town events. He explained a new MassWorks grant we received. He
a
Haley read the hearing notice opening the hearing on setting the tax rate.
The board went through and gave their opinions on what they would be comfortable voting
for tonight.
Tara Gregory again asked what the State Ethics Committee said about Bacci and Haley
participating in this agenda item.
Haley moved that the Select Board close the hearing establishing the FY2025 tax rate.
The motion was seconded by Dockser and approved with a 5-0 vote.
Haley moved that the Select Board not grant an open space discount for Fiscal Year
2025. The motion was seconded by Dockser and approved with a 5-0 vote.
Haley moved that the Select Board not adopt a residential exemption for Fiscal Year
2025. The motion was seconded by Dockser and approved with a 5-0 vote.
Haley moved that the Select Board adopt a residential factor of 0.992605 for Fiscal Year
2025. The motion was seconded by Dockser and approved with a 3-2 vote with Herrick
and Dockser opposing.
Haley moved that the Select Board not grant a small commercial exemption for Fiscal
Year 2025. The motion was seconded by Murphy and approved with a 5-0 vote.
Hearing – Safety Amendments
Haley removed himself as a board member and sat in the audience as a resident for this
agenda item.
Dockser read the hearing notice opening the public hearing. Lt. Jones was present to answer
any questions the board had.
The proposed amendments will amend Article 12.1 of the regulations by imposing the four-
hour parking restriction established in Article 5.4.9 of the regulations, to the Brande Court
Municipal Parking Lot (Amendment no. 2024-8) and the Reading Upper Municipal Parking Lot
(Amendment no. 2024-9). If adopted, parking will be limited to a maximum of four hours
between 8:00 AM and 5:00 PM on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays
in one or both of these locations.
The board discussed if going back to four hours is the right move. They discussed potentially
doing two hours,
board is disappointed that parking behavior has gone back to what it was before the kiosks
went in and they are seeing a lot of employees back to parking there all day.
Dockser moved that the Select Board close the hearing on Safety Amendments 2024-8
and 2024-9. The motion was seconded by Murphy and approved with a 4-0 vote.
Dockser moved to approve Safety Amendment 2024 –
Regulations as presented. The motion was seconded by Murphy and approved with a 4-
0 vote.
Dockser moved to approve Safety Amendment 2024 –
Regulations as presented. The motion was seconded by Herrick and approved with a 4-
0 vote.
MNRHSO Inter-Municipal Agreement
Assistant Town Manager Jayne Wellman explained that the only changes to the contract this
year is the addition of two towns that will be participating in the agreement as well.
Haley moved -Municipal
Agreement as presented. The motion was seconded by Herrick and approved with a 5-0 vote.
Multi-Unit Tiered Water Rates
Town Accountant Sharon Angstrom explained to the board the proposed solution she has to
water rates for multi-unit buildings. She explained the Postmark Building is a bit of an
he HOA for each
unit.
Second Water Meter Discussion
DPW Director Chris Cole and Matt Abrahams of The Abrahams Group gave the board a
presentation for a second water meter pilot program. The board was also given a draft policy
to look at. The presentation and draft policy can be found in the Select Board meeting packet
on the Town website.
ARPA Funds
Town Accountant Sharon Angstrom discussed with the board any remaining funds that have
not been encumbered from the ARPA funds yet. These must be encumbered by the end of
the year or they will be turned back to the State.
Haley moved to reallocate $87,348.34 from various line items with surplus to pickleball
court design. The motion was seconded by Dockser and approved with a 4-1 vote.
Future Agendas
The board discussed future agenda items.
Minutes
The board edited previous meeting minutes.
Herrick moved to approve the meeting minutes from September 10, 2024 as amended.
The motion was seconded by Dockser and approved with a 5-0 vote.
Haley moved to approve the meeting minutes from September 24, 2024 as amended.
The motion was seconded by Dockser and approved with a 5-0 vote.
strategy with respect to collective bargaining with the Facilities Union, as an open
session may have a detrimental effect on the bargaining position of the Select Board;
unelis, Town
Accountant Sharon Angstrom, Human Resources Director Sean Donahue, Facilities
session. The motion was approved with a unanimous roll call vote.
Select Board
December 10, 2024, 7:00 PM
Town Hall Select Board Meeting Room
Members Present: Chair Carlo Bacci, Vice Chair Karen Gately Herrick, Secretary Chris
Haley, Mark Dockser, Melissa Murphy
Others Present: Town Manager Matt Kraunelis, Library Director Amy Lannon, Director of
Equity Albert Pless (remote), Assistant Library Director Michelle Filleul, Facilities Director
r Kevin
Furilla, Technology Manager Jenn Iosua
(remote), Marianne McLaughlin-Downing (remote), Joe McDonagh (remote), Emily Sisson
(remote), Mike (remote), Jack (remote 8:17pm)
Chair Carlo Bacci called the meeting to order at 7:00 pm. The sole item on the agenda this
evening is to continue hearing town department FY 2026 budget presentations.
Library
Library Director Amy Lannon provided an overview of Library services and the proposed
FY26 budget. At their November meeting, the Board of Library Trustees approved a 3.6%
budget increase for FY26. The budget request is $2,260,050, which includes $1,810,050 for
salaries, a 3.2% increase over FY25 driven by step increase and cost of living adjustments
(COLA), and $450,000 for expenses, a 5.4% increase over FY25 driven by expanding
Diversity, Equity and Inclusion initiatives. Director of Diversity Equity and Inclusion Albert
and overall professional services.
Facilities
Facilities Director Joe Huggins reviewed the requested Core Facilities and Town Facilities
budgets. The Facilities department maintains all eighteen schools and municipal
buildings. The requested Core Facilities budget is $780,600 for wages, an increase of 4%
due to step increases plus COLA per collective bargaining agreements, and $3,296,831 for
expenses, an overall 3% increase, which includes energy, maintenance and repairs, HVAC,
elevator maintenance, alarm maintenance, and pest management. For Town Facilities,
wagesincrease 2% for steps and COLA per collective bargaining agreements to $271,800,
and expenses increase 6% overall to $118,136 due to an estimated 8% increase to the
outsourced cleaning services which will be going out to bid. The overall increase for both
Core and Town Facilities is approximately $150,000. Assistant Facilities Director Kevin
Cabuzzi outlined the past year’s workorders by location, preventative maintenance
program, and projects completed.
Technology
members, responsibilities, and comparison of the FY25 and proposed FY26 budget.
Salaries increase 3.3% to $539,100, expenses increase 11.7% to $759,300. The total
Technology
software support that was included expires in FY26, and a $5,000 increase for a new printer
contract that covers both services and supplies
network updates, and grants received.
Finance
organizational chart, including thenew Treasury Analyst supporting the work in the Finance
Department, and the key responsibilities of each division. The overall Finance budget is
increasing 2.99% to $1,295,700-union and will receive step
increases and COLA. Finance salaries total increase is 5.5%to $1,123,600. There is an
18.39% decrease in Assessing expenses, as the regional Assessor salarywill be split
Shared Costs
Shared costs are increasing 2.8%overallto $32.43 million. Ms. Angstrom provided an
overview of each accommodated cost budget including: e 9.2% to $24.41
million, Capital spending decreases 20.5% to $3,010,000, Debt Service decreases 14.9%
overall to $3,496,142
within the levy is increasing 24.1%, and Vocational schools increase 18.6% to $1,306,251
which includes the Town’s share of the capital charge for the new school.
Budget Summary
Ms. Angstrom reviewed the Spending Scorecard and explained that she worked with each
department to balance the proposed budget.
Town Manager MattKraunelis stated that he would reach out to eachBoard memberto
address their budget questions and feedback in the coming weeks.
Karen Gately Herrick requested increases to the Board/Committee fund and the Town
On a motion by Chris Haley, seconded by Mark Dockser, the Select Board voted
unanimously 5-0-0 to adjourn at 9:31 pm.