HomeMy WebLinkAbout2023-02-15 RMLD Board of Commissioners� rq
Town of Reading
5 i Meeting Minutes
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Board - Committee - Commission - Council:
RMLD Board of Commissioners
Date: 2023-02-15
Building: Reading Municipal Light Building
Address: 230 Ash Street
Purpose: General Business
Attendees: Members - Present:
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TOWN CLERK
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21H OCT -2 PH I: 43
Time: 7:30 PM
Location:
General Managers Conference Room
Session: Open Session
Version: Final
Marlena Bita, Chair; Philip B. Pacino, Vice Chair; David Talbot,
Commissioner; Robert Coulter, Commissioner.
Members - Not Present:
John Stempeck, Commissioner
Others Present:
RMLD Staff: Gregory Phipps, General Manager; Erica Morse, Executive
Assistant; Sarah Harrington, Director of Human Resources; Bill Bullock,
Director of Integrated Resources; Julie Blackley, Communications Manager;
Hamid Jaffari, Director of Engineering and Operations.
RMLD Liaisons: Karen Herrick, Select Board Liaison
Minutes Respectfully Submitted By: Philip B. Pacino, Secretary Pro Tem
Topics of Discussion:
Call Meeting to Order
Chair Bita called the RMLD Board of Commissioner's (BoC) meeting to order at 7:30 PM and
announced that the meeting would be held in person, remotely on Zoom, and streamed live
on RCN and YouTube.
Opening Remarks and Introductions
Chair Bita read the RMLD BoC Code of Conduct and asked all remote attendees to identify
themselves.
Vice Chair Pacino served as Secretary at the meeting.
Karen Herrick, Select Board Liaison, attended remotely.
Public Comment
Public Comment
There was no comment from the public at this meeting.
Citizens' Advisory Board (CAB)
Mr. Soni said that the next CAB meeting will take place on February 23, 2023.
Liaisons to the RMLD Board
Karen Herrick congratulated RMLD on the new AV equipment, and noted the presentations
are difficult to see. RMLD took the action item to ensure the BoC packets are formatted
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appropriately.
Approval of Meeting Minutes
Materials: September 15, 2022, Draft Meeting Minutes (attachment 1).
The September 15, 2022, regular session minutes were approved as presented.
Ms. Morse highlighted two changes in the meeting minutes format; the acronyms being at
the front of the minutes and the presentations being linked within the PDF.
Vice Chair Pacino made a motion, seconded by Commissioner Talbot, that the RMLD Board
of Commissioners approve the minutes of the September 15, 2022, meeting on the
recommendation of the General Manager. Motion Carried: 4:0:1 (4 in favor, against; 0
abstained, 1 absent) Roll Call Vote: Chair Bita, Aye; Vice Chair Pacino, Aye; Mr. Talbot Aye;
Mr. Coulter, Aye. Commissioner Stempeck was absent from the meeting.
RMLo Procurement Requests for Board Approval
Materials: IFB 2023-02 Board Letter (attachment 2).
Hamid Jaffari presented procurement requests for approval to the BoC.
For bid purposes only, rates were based on an estimated 350 hours of straight time and 50
hours of overtime per year.
RMLD is required to award the bid to the lowest responsible and responsive bidder under
chapter 30/39M. Power Line Contractors, Inc. (PLM) was the lowest bidder by $5,275.
Mr. Jaffari provided historical data, stating that RMLD paid an average of $575,877 annually
for the past three years with the previous contract.
Vice Chair Pacino requested that the budget amount be included in future bids.
Commissioner Coulter inquired about the previous contractor's term of three years and
asked if there was any interest in extending the contract to a five-year term. Commissioner
Coulter expressed concern about a short three-year contract and the challenges in
developing continuity with a foreman and crew. Mr. Jaffari mentioned that the limit is likely
three years, but RMLD will check and provide an update.
Vice Chair Pacino made a motion, seconded by Commissioner Talbot, that bid 2023-02 for:
Hourly Rates for Professional Manpower, Vehicles, Trade Tools, and Equipment for
Underground Electrical Distribution Construction and Maintenance be awarded to: Power
Line Contractors, Inc., pursuant to M.G.L. c. 30 § 39M as the lowest responsible and eligible
bidder for an estimated three-year total of $373,050 on the recommendation of the General
Manager. Motion Carried: 4:0:1 (4 in favor, against; 0 abstained, 1 absent) Roll Call Vote:
Chair Bita, Aye; Vice Chair Pacino, Aye; Mr. Talbot, Aye; Mr. Coulter, Aye. Commissioner
Stempeck was absent from the meeting.
Policy 11: Code of Conduct
Materials: Policy 11: Service with Excellence Draft (attachment 3).
Greg Phipps presented a new policy, initially called "Code of Conduct", which was revised to
be more concise and impactful.
The focus is on safety, teamwork, personal responsibility, serving, and contributing. The
goal is to set expectations without being prescriptive and avoiding consequences.
Mr. Phipps requested feedback on tone and content from the BoC; not wordsmithing.
Commissioner Coulter suggested the policy is more like a mission statement and questioned
Its enforceability. Mr. Phipps agreed and will consider renaming or reclassifying the policy.
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Chair Bite noted the policy is more like a code of conduct pledge, intended to set
expectations and remind employees of their responsibilities.
Mr. Phipps mentioned the plan to streamline the organization's policies, with "Serving with
Excellence" being another step.
It was decided that Policy 11 would be discussed further at the next meeting. The original
motion, made by Vice Chair Padno and seconded by Chair Bita, would be withdrawn and not
voted on at this meeting.
Approval of the Director of ENE
Greg Phipps provided background on the BOC approving the Director of Energy New England
(ENE).
Mr. Phipps explained that RMLD, as an equity holder, has a seat on the ENE Board of
Directors, with the general manager holding that seat. There are three external directors
who serve a 3 -year term.
One of the founding members of the ENE Board retired in December, and a recommendation
was made for RMLD to support the appointment of Paul Hibbard as one of the three external
directors of the ENE Board.
Mr. Phipps shared Paul Hibbard's background, noting that he is the Principle of the Analysis
Group, former Chairman of the Massachusetts Department of Public Utilities, and has
expertise in modeling economics, public policy, and energy. Hibbard holds a Master's in
Energy and Resources from UC Berkeley and a BS in Physics from UMass Amherst.
Mr. Phipps mentioned that Hibbard is highly experienced in power and energy, making him
a valuable addition to the ENE board.
Chair Bita asked how the other municipalities are voting. Mr. Phipps responded that
Concord, Wellesley, Taunton, Hingham, and Braintree are expected to support Hibbard's
appointment.
Mr. Phipps confirmed that Hibbard would be replacing Thomas Whitney on the ENE board.
Mr. Phipps cited additional examples of Hibbard's experience, such as the work he has done
for RMLD and his involvement in ENE strategy planning and projects for the past several
years.
The suggested motion was amended to state that the RMLD BoC should direct the General
Manager to vote to elect Paul Hibbard.
Vice Chair Pacino made a motion, seconded by Chair Bita, that the RMLD Board of
Commissioners direct the General Manager to vote to elect Paul Hibbard as Director of the
Energy New England Board, to service in that capacity for a tern as defined in Section 3.2
of the Energy New England Operating Agreement. Motion Carried: 4:0:1 (4 in favor,
against; 0 abstained, 1 absent) Roll Call Vote: Chair Bita, Aye; Vice Chair Pacino, Aye; Mr.
Talbot, Aye; Mr. Coulter, Aye. Commissioner Stempeck was absent from the meeting.
Integrated Resources Report
Materials: Power Supply, Rates, Storage Presentation (attachment 4).
Greg Phipps presented the IRD Report to the BOC.
Mr. Phipps introduced Bill Bullock, the new Director of IRD. Mr. Phipps highlighted Mr.
Bullocks experience in the energy sector (over 25 years) and cited relevant work for the
BoC. Mr. Phipps expressed excitement to have Mr. Bullock on the team and noted that Mr.
Bullock will lead the discussion on the IRD report scheduled for next month's meeting.
Power Supply Hedging (slide 2)
Mr. Phipps provided an update on RMLD's power supply hedging position, stating that the
current power supply portfolio is in good shape, but it requires continuous management.
Mr. Phipps referenced the chart on slide 2, highlighting that in the middle of 2022, open
market opportunities were expensive, but prices have now returned to more normal levels.
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Mr. Phipps emphasized that global events have influenced the current external market.
RMLD is considering increasing the hedge position closer to 90% in March, depending on the
analysis. The forward price curve is down, and it is believed that the market is closer to the
bottom than any peak.
Natural gas prices ($3), which impact electricity prices, are currently down from last
summer ($9). Mr. Soni asked if the low natural gas prices were the main drive. Mr. Phipps
confirmed that they were.
Commissioner Coulter mentioned that National Grid had considered revising rates but
decided against it for the time being.
Ms. Herrick inquired about the potential for ratepayers to see a rollback in recent increases.
Mr. Phipps explained that on the power supply part of the bill, any downward pressure is
passed directly to ratepayers. Due to the decreasing wholesale part of RMLD's portfolio, the
previously approved rate increase may be lower than anticipated.
Mr. Phipps added that the final numbers for the March bills will be analyzed next week but
are expected to be lower than initially forecasted in January.
Palmer Generation Plant (slide 3)
Mr. Phipps provided an update on the Palmer generation plant, which was initially scheduled
to be commissioned by the end of March 2022, but had been extended to March 31, 2023.
Multiple MLPs were part of the contract, but no known construction has been done on the
property to date.
RMLD plans to issue a formal termination letter for the contract within the prescribed
window to ensure all legal requirements are met.
Mr. Phipps confirmed that RMLD has made other provisions for power in lieu of any Palmer
plant electric output.
Commissioner Coulter inquired about any final costs associated with Palmer. Mr. Phipps
clarified that there would be no additional fees for RMLD related to the termination.
Coincident Industrial Peak Rate - Conceot (slide 4)
Mr. Phipps discussed the ongoing efforts to increase time -of -use meters and the
development of an EV rate and coincident industrial peak rate.
Mr. Phipps explained that RMLD's capacity and transmission costs are driven by monthly
peaks (transmission) and annual peaks (capacity).
RMLD works to reduce load during peak hours through the "Shred the Peak" program, 5 MW
battery system, and a 2.5 megawatts (MWs) generator system. However, the program has
seen limited participation, especially from industrial customers.
To encourage industrial customers to reduce their load during peak hours, RMLD is
proposing to change the industrial demand charge to be tied to RMLD's monthly peak or
annual capacity peak, rather than their individual peak. This would align the customers'
interests with RMLD's cost structure and create an incentive for them to take action. The
new program should be revenue -neutral, but with the potential for customers to save on
their bill if they reduce their demand during peak times.
The BoC discussed the details of the proposed program and how it would affect industrial
customers.
Commissioner Coulter asked about the incentive for industrial customers to participate, and
Mr. Phipps explained that reducing their peak load could result in significant savings on their
monthly bill.
Commissioner Talbot asked about the potential peak savings, and Mr. Phipps provided a
rough estimate of 1MW load reduction, which could save RMLD and its customers over
$150,000.
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Chair Bita asked if the program would be expanded to other customer groups if it is
successful. Mr. Phipps confirmed that if successful, it could be applied to residential
customers by 2024 or 2025.
The group considered ways to introduce and promote the new program to industrial
customers. Mr. Soni suggested using customers' past summer month profiles to
demonstrate the potential savings.
Mr. Phipps confirmed that RMLD would use historical data from the past three summers to
show the potential benefits of the program.
New EV1 Time of Use rate - EV focused (slide 5)
As an update to prior discussions, Mr. Phipps discussed the implementation of a new electric
vehicle (EV) rate for residential customers to encourage them to charge their vehicles
overnight, when the demand for electricity is lower.
The goal is to promote the adoption of electric vehicles and shape customer behavior to help
reduce the demand during peak hours.
Commissioner Talbot expressed concems about creating an entirely new rate, as it might
lead to a loss of revenue and cherry -picking based on individual situations.
Mr. Phipps proposed merging the new EV rate structure into the existing A2 time -of -use rate
for residential customers, creating a single residential time -of -use rate.
Mr. Phipps emphasized the importance of aligning customer behavior with the cost of
electricity, as well as promoting energy efficiency and reducing incremental load.
It was acknowledged that as the number of electric vehicles grows, there will always be
customers who don't care about when they charge their vehicles. However, by
implementing the residential time -of -use rate, RMLD hopes to encourage customers to be
more aware of their energy consumption and adapt their behavior accordingly.
Battery Storage (slide 6)
Mr. Phipps discussed the progress of the existing 5 MW battery storage system at Station 3,
which is now operating at full capacity.
Mr. Phipps highlighted the RFP submissions for additional battery storage systems within
RMLD territory, outlined on slide 6. Analysis and recommendations are underway.
An additional Maple Meadow system is being evaluated as a grid connection in addition to a
distribution connection.
Discussions are ongoing with two companies regarding long -duration storage systems, with
potential pilot locations being considered for the end of 2024.
Mr. Phipps acknowledged the need to develop new programs for industrial customers, as the
largest efficiency improvement opportunity (lighting) has already been implemented. Going
forward, the focus is on changing customer behavior to reduce peak load.
Mr. Phipps mentioned the commercial custom energy efficiency program that provides
incentives for customers to choose more efficient systems.
Commissioner Talbot suggested considering aggressive demand side management and
financial incentives for industrial customers to reshape their energy use, potentially reducing
the need for additional battery storage systems.
Mr. laffari noted that demand side management is under customer control, not RMLD
control.
Commissioner Coulter emphasized the need to focus on RMLD's side of the equation and
make it easy for businesses to join efficiency programs without dictating how they run their
operations.
Mr. Phipps took the action item of investigating and developing new efficiency programs for
industrial customers, focusing on behavioral change and incentives.
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Commissioner Talbot asked how much installed solar capacity is in RMLD's territory? Mr.
Phipps responded that 9 MW of solar generation are currently installed within RMLD
territory.
Alternative ideas on changing customer behavior through incentives with solar was
discussed.
Mr. Phipps emphasized that the Department is ultimately looking for ways for customers to
reduce their usage through behavior at home.
Human Resources Reg=
Materials: Human Resources Update Presentation (attachment 4).
Sarah Harrington, Director of Human Resources, provided an HR report to the BoC.
Ms. Harrington noted that HR's primary focus is on recruitment, with the goal of increasing
the number of employees from 76 to 100 by the end of 2023. There is also a focus around
leadership and supervisor development and streamlining processes using a Human Resource
Information System (HRIS).
HCM - Workforce by Generation (slide 3)
Ms. Harrington presented the workforce generation demographics and emphasized the
importance of understanding the needs and motivations of different generations in the
workforce.
Ms. Harrington discussed the need to transfer the tribal knowledge of the baby boomer
generation to younger employees as they phase out of the workforce.
Departures (slide 4)
Ms. Harrington highlighted RMLD's turnover rates, which nearly doubled from 10 in 2021 to
19 in 2022, noting the impact of retiring employees.
Tenure (slide 5)
37% of employees have been with RMLD for less than five years, and 30 employees have
been with RMLD for less than 12 months. Ms. Harrington emphasized the importance of
retention and revealed that the primary driver of employee turnover is a poor relationship
with their manager, rather than financial reasons.
Ms. Harrington discussed the need to invest in training and development programs to help
employees grow within the organization.
Recruiting (slide 6) and Recruiting Avenues (slide 7)
Ms. Harrington outlined the company's plans to hire 25 new employees in 2023, which
includes the use of various platforms such as 2ipRecruiter, LinkedIn, Chamber of
Commerce, and job fairs at local colleges. Ms. Harrington emphasized the success of
internal referrals in attracting new employees.
Leadership and Supervisor Development (slide 8)
RMLD's Intention is to provide soft skills training and compliance training to managers and
frontline supervisors.
The Department partners with MIIA to access free training courses and collaborates with the
town to provide additional training resources.
Streamline Processes (slide 9)
RMLD will be implementing an HRIS system to streamline processes and provide access to
critical data at a glance. The HRIS system will help manage the business more effectively
and allow RMLD to identify trends and areas in need of improvement.
Commissioner Coulter asked about where the increase in employees would be distributed.
Ms. Harrington explained that it would be spread across various departments, including
analyst positions, engineering, operational assistants, control room operators, and
substation technicians.
Mr. Soni asked about the number of hires in Engineering and Operations, Mr. Jaffari stated
that E&O plans to hire 6-7 people.
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Communications Report
Materials: Communications Update Presentation (attachment 5).
Julie Blackley, Communications Manager, provided a report to the BoC.
Customer satisfaction survey
RMLD has met the residential goal of number of respondents and are close to meeting the
commercial goals for number of survey respondents. The final Customer Survey report will
be provided to RMLD on March 101h, and the Department will present the Customer Survey
findings to the BoC at the March or April meeting.
Website refresh
RMLD's aim is to make the website more user-friendly, especially for mobile devices, and
adding more relevant content.
Social media
RMLD is experiencing steady organic growth, with Facebook being a significant source of
web referrals.
Home energy audit webinar
The event was successful, with a spike in audit registrations following the webinar.
Bill increase announcement
RMLD proactively updated the website and sent communications to local media, ensuring
that key messages were included in the coverage.
Other hiahliahts
Ms. Blackley highlighted that the space heater safety tips were shared on Reading Patch.
Additionally, RMLD is planning the elementary school art contest and the high school art
contest.
The BoC discussed the tradition of the elementary school art contest and the potential
negative impact of ranking the students' artwork. RMLD agreed to consider changing the
format next year to be more inclusive and encouraging, potentially by showcasing all the
submissions in a gallery instead of ranking them.
General Manaaer's Report
Materials: General Manager Update Presentation (attachment 6).
Greg Phipps provided a GM report to the BOC.
Preliminary Ash Street Develooment Milestones (slide 2)
Mr. Phipps discussed the development of the Ash Street site milestones. The goal is to move
Into a new building in the second quarter of 2029 and transform the current campus by the
first quarter of 2030.
RMLD and the Town of Reading have collaboratively set milestones and are working
together to achieve these goals.
RMLD is actively pursuing grants to fund projects, including smart grid modernization, grid
resiliency, and security grants. Four grant applications have already been submitted, and
RMLD has received favorable responses so far. RMLD is also exploring grants for solar
projects, such as Maple Meadows and industrial solar projects.
Vice Chair Pacino inquired about the buildings behind the current site and whether they
would be included in the campus concepts.
Mr. Phipps confirmed that the entire campus would be considered in the development plans,
with RMLD working closely with the town of Reading to make it happen. RMLD is supportive.
Scheduling
Chair Bita stated that the next meeting will be held on March 15, 2023,
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Adjournment
Vice Chair Pacino made a motion, seconded by Chair Bita, that the RMLD Board of
Commissioners adjourn Regular Session. Motion Carried: 4:0:1 (4 in favor, against; 0
abstained, 1 absent) Roll Call Vote: Chair Bita, Aye; Vice Chair Pacino, Aye; Mr. Talbot Aye;
Mr. Coulter, Aye. Commissioner Stempeck was absent from the meeting.
Regular Session adjourned at 9:24 PM
A true copy of the RMLD Board of Commissioners minutes
As approved by a majority the Commission.
Philip B. Pacino, Secretary Pro Tem
RMLD Board of Commissioners
As approved on September 28, 2023
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