HomeMy WebLinkAbout2021-07-19 RMLD Board of Commissioners MinutesRECEIVED
TOWN CLERK
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Town of Reading L, r
x' Meeting Minutes 2021 NOV 22 AN 9: 41
Board - Committee - Commission - Council:
RMLD Board of Commissioners
Date: 2021-07-19
Time: 7:30 PM
Building:
Location:
Address:
Session: Open Session
Purpose: General Business
Version: Final
Attendees: Members -Present:
Mr. Robert Coulter, Chair; Mr. Philip Pacino, Vice Chair; Mr. John Stempeck,
Commissioner; Mr. David Talbot, Commissioner; Ms. Marlena Bita,
Commissioner
Members - Not Present:
RMLD Staff: Ms. Coleen O'Brien, General Manager; Mr. Greg Phipps, Director
of Integrated Resources; Ms. Wendy Markiewicz, Director of Business
Finance; Mr. John McDonagh, Assistant Director of Engineering and
Operations; Ms. Erica Morse, Executive Assistant; Karen Herrick, Select
Board, Reading; Mr. George Hooper, Commissioner, CAB, Wilmington.
Others Present:
Public: Mr. John Rogers, 39 Tower Hill Road, North Reading
Minutes Respectfully Submitted By: Philip Pacino, Secretary Pro Tem
Topics of Discussion:
DUE TO GOVERNOR BAKER'S MARCH 10, 2020, ORDER SUSPENDING CERTAIN PROVISIONS
OF OPEN MEETING LAW, G.L. c. 30A, §20 AND THE JUNE 16, 2021, ACT EXTENDING CERTAIN
COVID-19 MEASURES, THIS MEETING WAS HELD REMOTELY VIA ZOOM
1. Call Meetino to Under
Vice Chair Pacino called the meeting to order at 7:34 PM and announced that the meeting
would be held on Zoom and live on RCN and YouTube.
Opening Remarks:
Vice Chair Pacino read the RMLD's Code of Conduct.
Vice Chair Pacino served as the Secretary for the meeting.
Introductions
Vice Chair Pacino welcomed everyone to the meeting of the RMLD Board of Commissioners
and asked all attendees to identify themselves.
2. Public Comment
Liaisons to RMLD Board
Ms. Herrick stated that she will continue to be the Liaison to the Select Board and provided an
update. Ms. Herrick commended the RMLD for the information and assistance provided to
customers, such as herself, who are new to owning electric vehicles.
Page 1 1
The RMLD and representatives from Reading, (Ms. Herrick; David Zeek, RCAR Chair; and
Mark Dockser) testified at the telecommunications committee hearing. Ms. Herrick thanked
Ms. O'Brien for testifying live, as well as, facilitating RMLD service areas to join green
communities.
Ms. Herrick provided an update on Reading's Green Communities application. Recently
changed regulations now allow applications on a rolling basis. Reading plans to apply in
October; the EV policy has been approved and the stretch code adapted.
Ms. Herrick noted that the Town of Reading is discussing getting a Sustainability Director.
Mr. Talbot asked a question on Reading's green communities' application, and the process on
handling peak periods. Ms. Herrick responded that if approved, the Town will ask the RMLD
for help getting started and collecting $0.50 per account which will be forwarded to the
renewable trust. Ms. Herrick will look further into a policy or process around shredding the
peak.
Public Comment
Mr. Rogers attended the meeting on behalf of GRACE (Greater Reading Alliance for Clean
Energy) and expressed his excitement and appreciation of the presentation around the
Renewable Choice Program, Mr. Rogers recommended that MA Class 1 be defined more
simplistically for people.
Mr. Pacino made a comment about the ON Report and climate change.
3. Report on Citizens' Advisory Board Meeting on July 19, 2021
Mr. Pacino reported that the Citizens' Advisory Board presentations mirrored tonight's Board
of Commissioners presentations.
At this point Chair Coulter assumed the leadership position and thanked Mr. Pacino for
starting the meeting in his stead.
4. Approval of Board Minutes
No discussion occurred.
Mr. Pacino made a motion, seconded by Mr. Stempeck, that the Board of Commissioners
approve the meeting minutes of the February 24, 2021, meeting on the recommendation of
the General Manager.
Rall call: Mr. Pacino, Aye; Mr. Stempeck, Aye; Mr. Talbot, Aye; Chair, Coulter, Aye; Ms. Bita,
Abstain
Motion Passed: 4:0:1
5. General Manager's Report (Taken out of order)
Annual Reoor• Confirmation
Ms. O'Brien reported on the CY20 Annual Report. The report will be distributed to the towns,
as well as, posted on the website.
A recap of the 2020 highlights and 2021 year to date progress will be made at the fall
Reading town meeting.
Discussion ensued on the Annual Report around content relating to Power Supply, the Climate
Bill and Climate BIII compliance.
Mr. Talbot suggested modifications to the CY20 Annual Report that accurately reflect where
the RMLD plans to go in accordance with the Climate Bill. Ms. O'Brien noted that this report is
for CY20, before the Climate Bill was enacted, but indicated that there are notations regarding
the pending climate bill with projections lines of compliance on the diagram.
Page 1 2
Mr. Phipps noted that for CY20 retirement verses sales of certificates were not segregated.
Mr. Stempeck noted that a4nnual reports reflect the previous year and the CY21 report would
reflect what Mr. Talbot is requesting. Mr. Rogers suggested the RMLD note what RECs were
sold vs. retired.
Discussion ensued on further modifications to the Annual Report.
Ms. O'Brien clarified what revisions the RMLD need to address; it was agreed that a revision
with two pages would be presented.
The Board of Commissioners agreed to table the motion to approve the CY20 Annual Report
Mr. Pacino made a motion, seconded by Mr. Talbot, to table the motion until the August 2021
meeting at which point the concerns that have been raised by Mr. Talbot can be addressed
and re -presented to the Board at that Meeting.
Roll call: Mr. Pacino, Aye; Mr. Talbot, Aye; Chair Coulter, Aye; Mr. Stempeck, Nay; Ms. Bra,
Aye.
Motion Passed: 4:1:0
Board Agenda Quarterly Guideline Review
Ms. O'Brien presented the proposed quarterly BOC document, which outlines a meeting
agenda schedule with rotating and quarterly updates.
The intent of the document is to ensure policy compliance; to ensure that quality
presentations are afforded proper opportunity for discussion; to ensure proper consideration
for new information requests; and to ensure efficient use of time.
MassEVIP Grant Update
Ms. O'Brien noted that the Board was provided with the updated changes that were sent to
the State regarding the MassEVIP Grant, awarded to RMLD. The locations are as follows:
Wilmington Library and Town Hall; Reading Main Street and Haven, Reading Train Depot, and
the Reading Library pending final confirmation of feasibility of direct drilling a the Library site.
Moving forward, the RMLD will look at additional areas for EV chargers with town assigned
construction contacts.
Green Communities
Ms. O'Brien noted that the best -case scenario in relation to Green Communities is if all four of
RMLD's service areas would be allowed to join based off one IOU meter (Wilmington) within
the RMLD MLP service territory. As such, each of the service areas should have the
opportunity to progress towards adopting green communities' criteria at their own pace.
Community Update
Ms. O'Brien reported on the community update.
Recent Events
• The RMLD attended the Wilmington Farmers Market on June 27, 2021.
• The RMLD held a Virtual Electrification Presentation on June 7, 2021, In
partnership with the Wilmington, Reading, and North Reading libraries. The
recording is available on RMLD's website and has been shared with the four
community tv stations.
I poomina community events
• Reading Library Vehicle Day - 8/10/2021
• Reading Fall Street Faire - 9/12/2021
• North Reading Town Day - 10/3/2021
Upcoming RMLD events
• Public Power Week Open House 10/7/2021 3-6pm; rain date 10/14
• Electric Car Show - 8/15/21 loam -fpm at Wilmington farmers market
. Heat Pump Workshop II - virtual, fall date TBD
6. Rillviiii of PoIIN 191 Board of CO1111`111I551013er5
Ms. O'Brien presented Policy19: Board of Commissioners, Revision 15
Mr. Pacino suggested to revise the language in Policy 19 to allow for the Vice Chair to serve
as the Secretary.
Mr. Pacino suggested to revise the language in Policy 19 to state that if the Chair and Vice
Chair are not available then the most senior member of the Board will serve as the Chair for
that meeting. Mr. Stempeck asked if this would cause an issue with quorum; Mr. Pacino
replied that it would not.
In reference to Chair term length, Mr. Pacino advocated for a maximum of a two-year term.
Mr. Stempeck stated his support for a one-year term length as it allows for a rotation of
people. Chair Coulter commented that with a three-year term and a two-year position there is
more opportunity to get things accomplished. Mr. Talbot stated that he agrees with a one-
year term. It was noted that the one-year term forces a rotation.
The Board of Commissioners agreed to modify Policy 19 language, as edited during the
meeting, to allow for the Vice Chair to be Secretary,
The Board of Commissioners agreed to modify Policy 19 language, as edited during the
meeting, that if the Chair is not present then the Vice Chair will act as Chair. If both the Chair
and Vice Chair are not present then the most senior member, as defined by length of time on
the Board, will act as Chair.
Mr. Talbot questioned the need to include the language referencing M.G.L 30A 20 under
meetings and procedures, as this language is already implicit in the state law.
Discussion ensued on deliberation and M.G.L 30A 20.
Ms. O'Brien noted that the intent of this section was to clarify serial communications and that
Open Meeting Law does not apply to the General Manager, it applies to the public body. The
department extracts sections of the law that are referenced in the policies to make those
pieces of the law more accessible.
Mr. Stempeck noted that he agrees with Mr. Talbot; in the past the Board has put "not for
deliberation" in any emails that are sent out for educational or informational purposes. Ms.
O'Brien responded that the language in Policy 19 is only speaking to deliberation and does not
relate to education or informational emails. Mr. Talbot stated that the Board may send
documents but can not offer an opinion on those documents.
No modifications to the presented language in Policy 19, Section III referencing M.G.L 30A 20
and deliberation were made during the meeting.
Mr. Talbot commented on the General Manager performance review process, noting that the
language implies that the Board of Commissioners is only allowed to evaluate the General
Manager on the goals. Ms. O'Brien responded that the language states that the Board will give
the Manager a performance appraisal based on performance and satisfaction of agreed upon
goals and tasks.
No modifications to the presented language in Policy 19, Section C referencing the General
Manager performance review process were made during the meeting.
Mr. Talbot commented on the need for the language in the Public Comment section. Mr
Stempeck responded that this language was a result of a past meetings where Public
comment become disrespectful and unproductive.
Ms. O'Brien noted that some of the language referenced in Policy 19 is to clarify questions
from new commissioners that have come up repeatedly.
No modifications to the presented language in Policy 19 referencing Public Comment were
made during the meeting.
Mr. Talbot made a comment on the language regarding the quarterly outside expenditures
report. Ms. O'Brien noted that the Board quarterly schedule, as previously presented, was to
demonstrate that the RMLD will provide quarterly reports regardless of the requirements in
Policy 19. The word "may` was added to provide flexibility with policy compliance in case of
department scheduling conflicts or the Chair removing an agenda item.
Mr. Pacino made a suggestion to add verbiage relating to Public Comment stating comments
must be respectful and appropriate.
The Board of Commissioners agreed to modify Policy 19 language, as edited during the
meeting, to add the sentence "The Chair expects all comments to be respectful and
appropriate" in Section 5 Letter F,
Mr. Pacino made a motion, seconded by Mr. Stempeck, to move that the Board of
Commissioners approve Policy 19: Board of Commissioners, as edited and presented, on the
recommendation of the General Manager.
Roll call: Mr. Pacino, Aye; Mr. Stempeck, Aye; Mr. Talbot, Aye; Chair. Coulter, Aye; Ms. Bita
Aye.
Motion Passed: 5:0:0
7. IRD Reoort Attachment 4
Mr. Phipps reported on the load snapshot (Enclosed Slide 3). Mr. Phipps highlighted rate class
characteristics. The residential rate class is the largest; has the broadest geography; and is
the most dynamic both seasonally and hourly. Residential tends to show monthly peaks in
lanuary, February, and August. Commercial and industrial rate classes are smaller, are less
broad in geography, and are more consistent seasonally (spider chart, slide 3).
Although the past decade saw an annual load decline of 1%, this trend began to change in
2020 with a 0.8% annual growth. This is due to slowing efficiency gains, the beginning of
electrification, and business growth. Mr. Phipps cited the LED light replacement program as an
example of slowing efficiency gains. Load growth is beneficial to ratepayers, as it diminishes
upward pressure on rates. As the load begins to grow over the next five to ten years, the
RMLD will transition from a period of network and maintenance to a period of equipment build
out.
Mr. Phipps reported on the power supply update (Enclosed Slide 4). The RMLD needs to
purchase power annually to fill in expiring contracts; this year there is the additional
consideration of load growth.
In lanuary, March, and May of 2021, RMLD executed three TFAs (Transaction Facility
Agreements). The IRD team runs regular analysis, to replace expiring contracts and fill load
growth. Through the TFA program, RMLD purchased approximately 190% of total power, each
across four-year spans. Mr. Phipps noted that wholesale prices are increasing. The RMLD will
present the TFA report on a quarterly basis.
Mr. Phipps provided an update on the hydro contracts that are in process (Enclosed Slide 4).
The RMLD completed the environmental and social justice due diligence report for Dahowa
and is finalizing the contract. The economic and social due diligence report for the second
hydro project is in process. The Connecticut hydro is on schedule to sign in November.
Page 1 5
Mr. Phipps stated that the Climate Bill's electrification requirements will increase load for New
England; MA is the most aggressive in implementing these requirements and is a significant
portion of the regional growth. Simultaneously, the Climate Bill calls for the removal of fossil
fuel -based power supply including natural gas. This will result in a load increase coinciding
with supply decrease, which will lead to increased competition for supply and especially for
non -carbon supply. This emphasizes the importance of the RMLD's aggressive push for non-
carbon and hydro supply, now.
In this context, RMLD is actively searching for utility scale solar and updating the residential
solar incentives within the network. As offshore winds become available, the RMLD will work
to secure contracts, along with other MLPs through ENE. The RMLD is actively looking to
expand storage to allow for improved matching of load with renewable generation. Mr. Phipps
noted that the battery storage project, which is part of RMLD's Shred the Peak Program, has
been financially beneficial.
Mr. Phipps provided the 2021 Q1 quarterly report on certificates (per Policy 30) (Slide 5).
RMLD opened with a 0 balance in CY21, as all certificates were retired or sold in CY20. In this
quarter the department acquired 60,000 certificates (Minted 7/15/21) accounting for 43% of
the power purchase portfolio; the department will retire all of the EFECS and a few others. In
accordance with the requirements set in Policy 30 and the Climate Bill, each year the RMLD
will increase the level of certificates retired by 3%; each quarter the RMLD will aim for an
annual goal of 23% for CY21, 26% for CY22, etc.
Regarding the balance of certificates (per Policy 30), the RMLD is adopting an operating
procedure where 80% of certificates that are earmarked to be sold, will be sold as soon as
possible, and the remaining 200/c will be banked in RMLD's NEPOOL GIS account for later
transactions. This quarter will likely net over $440,000 in certificate sales. This provides a
23% retirement each quarter in 2021, despite load seasonality.
Mr. Phipps reported on rates, cost of service, incentives, and choices (slide 6). The rates are
designed to cover the cost of providing service and the expenses associated with that
(energy, transmission, and operating costs etc.) Mr. Phipps noted that funds must be
provided for electrification and efficiency. RMLD's goal is to motivate customers to evaluate
and change their use and the resultant cost. This can be accomplished by providing the
customer with more options and data.
Mr. Phipps reported on the cost of service and peak shift (slide 7). The hour that the peaks
occur needs to be considered when fairly allocating cost across rate class, as it relates to
capacity and transmission (which accounts for 40% of RMLD costs). Mr. Phipps noted the
impact of solar power is variable depending on weather; on a sunny day, solar reduces the
net load in the middle of the afternoon which typically pushes the peak to a later hour.
Mr. Phipps provided an illustration on rate drivers (slide 8). The last rate increase that the
RMLD has done was in July of CY18 (1-20%); the rates have been stable over the past several
years. This fact, along with the load growth changes, calls for a rate discussion in CY21. Mr.
Phipps noted that some of the planned capital expenses and projects are already in the
current rates, and the rate stabilization fund may continue to absorb a portion of the rates.
When considering the four cost of service factors, the estimated increase is approximately
$6.03 to the average residential monthly bill (820 kWh / $121)
Mr. Phipps noted the comparison of other MLP certificate retirement programs in comparison
to RMLD's suggested programs (slide 9). The relative additional costs are similar to what
other MLPs are doing, except that Wellesley is introducing an opt -out program.
Mr. Phipps proposed Renewable Choice and Non -Carbon Choice programs (slide 10) and
stated that the goal is to offer 1000/o options for rate payers, in addition to the 23% that all
rate payers contribute now for retiring certifications in accordance with Policy 30.
Page 1 6
Renewable choice focuses on Mass Class 1 certificates which are currently trading around $40
/ certificate. Non - Carbon choice focuses on "other certificates" inclusive of Class It and Tier
1; the average cost of others in the portfolio is $11 / certificate. To manage the program and
maintain stability, the department is proposing a one-year commitment for both programs.
Mr. Pacino asked a question about certificate numbers; could a person buy more than eight
certificates? Mr. Phipps responded that the intent is to reach 100%, and although it has not
been considered by the Department, RMLD can investigate customers buying more than
100%.
Mr. Pacino asked a follow up question on buying certificates on the open market. Mr. Phipps
responded that the RMLD's intention is to retire certificates that the Department has in the
NEPOOL GIS Account. If needed, RMLD would go to the open market to buy additional
certificates, and then retire them. With the funds from the two programs, the RMLD is looking
to retire certificates above the 23% line for 2021.
Mr. Pacino asked why the department is recommending apt in verses opt out. Mr. Phipps
responded that the recommendation comes after reviewing other ALPS programs and initial
feedback of opt in and opt out, The Renewable Choice represents a significant increase and if
the Board suggests an opt out program, then a tremendous amount of communication will be
required. The RMLD needs to consider the customer point of view. The department has
received calls from the public about the direction of the opt -in / opt -out, to which RMLD is
responding that the topic is open for discussion and is encouraging anyone with an opinion to
attend the Board meetings to voice that opinion.
Mr. Pacino noted there is a large difference between Taunton and Reading; what are they
doing differently in terms of cost per kWh. Mr. Phipps noted It is the type of certificate that
they are retiring and if they are funding them 100%. Taunton is not funding for 100%
retirement and instead is collecting a fund and then retiring as many as that fund will retire,
where RMLD is proposing to fund retirement of 100% for that customer set.
Ms. Bita asked Mr. Phipps about participant rates from other MLPs; Mr. Phipps responded that
the department would try to provide that information at the August session.
Chair Coulter asked about the departments' plan to market the suggested programs. Mr.
Phipps responded the focus is to create a program that will encourage participation, The
department is assuming those who are focused on climate change and knowledge of MA Class
1 certificates will lean towards Renewable Choice, whereas the non -Carbon choice may appeal
to those who would like to support the initiative but would prefer to check a box. The RMLD is
encouraging an opt in program for the non -carbon choice which will likely yield high
participation.
Chair Coulter asked a follow up question on if the suggested programs tie in to a customer
adding EV or solar. Mr. Phipps responded the department has not considered forcing someone
into a program when they add EV or solar. Mr. Phipps cited the example of the time of use
requirement for EV chargers; and a new time of use option that will be presented at the
August meeting. Based on recent analysis done by the RMLD, there is an opportunity to
encourage adoption with attractive rates. Attractive rates are likely to drive customers'
economic analysis and become an additional motivator for EV adoption.
Ms. Bita asked about the Wellesley Voluntary Renewable Energy Program. Mr. Phipps
responded that this program has been in existence and the opt out program came into effect
in luly, replacing the VREP program.
Discussion ensued on the current statistics and participation feedback of the Wellesley opt out
program.
Mr. Talbot noted the large cost increase between the two suggested programs, and proposed
that the RMLD combine the two programs into one renewable choice program with multiple
Page 1 7
levels. Mr. Talbot noted that this allows the program more flexibility with an approachable
cost; a second program can be added as needed later.
It was clarified that the RMLD's current Non - Carbon power supply is 23%.
Mr. Pacino agreed with the suggestion of one renewable choice program and noted that if the
fixed rate could match the suggested rate of the non -carbon, he would support an opt -out
option.
Mr. Stempeck agreed with the suggestion of one renewable choice program. Mr. Stempeck
stated that he is not in favor of an opt out program; an opt out program would take
advantage of customers who are forced into a program that they must get out of.
Ms. Bita stated that a decision cannot be made until Mr. Phipps provides the information on
the participation rates for each program. Mr. Stempeck responded that, in his opinion, the
opt- out had a high participation rate due to most people misunderstanding what they are
being forced into.
Chair Coulter noted that he is for an opt in program and supports the suggestion of one
renewable choice program with two to three tiers.
8. Procurement Requests Requiring Board Approval
The proposal was sent out to eighteen companies. Three companies responded to the
proposal; Altec Industries, Inc.; lames A. Kiley Company, and Taylor & Lloyd, Inc.
Altec, Inc. was the lowest bidder ($262K), took many exceptions, and had a two-year delivery
time. lames A. Kiley Company was the second lowest bidder; took three minor exceptions
and had an estimated one-year delivery time.
Mr. McDonagh discussed RMLD's process of securing bids and the electrification operating
procedure, which aligns with RMLD Fuel Efficiency Procedure and Mass DOER guidelines.
The RMLD is actively pursuing and vetting technology that allows for electrification, for
example an EPTO system. The RMLD investigated a state grant for this type of program;
there are no grants available at this time. Vehicles over 8500 pounds are exempt from DOER
but efficiency alternatives are reviewed.
Considering the initial cost of the EPTO and cost recovery; the lack of available supporting
data on the technology, and the concerns around reliability, maintenance and added waste,
the RMLD is not recommending the purchase an EPTO at this time. The RMLD will continue to
evaluate cost and carbon savings for all RMLD fleet vehicles as electrification technology
advances.
Ms. O'Brien stated that the RMLD has historically, and is continuously, running cost analysis.
As new technology comes forward the RMLD in collaboration with the Board, needs to discuss
modifying calculations to account for green initiatives intersection with cost and return on
investment. For this equipment, the RMLD examined carbon weight in pounds and what it is
traded at in the European market, as well as amount of carbon saved during peak shredding.
Through analyzing these factors, the RMLD created a formula that balances the cost of
electrification (carbon reduction) and the return on investment.
Chair Coulter asked about the lift impact of electric vs gas; Mr. McDonagh responded there
was no impact. Chair Coulter asked about a temperature profile to keep the battery stable
and in operation; Mr. McDonagh responded that there is a heater inside the enclosure.
Mr. Pacino made a motion, seconded by Mr. Stempeck, that proposal IFP 2021-15 for one (1)
Material Handler Truck with Trade -In be awarded to: lames A. Kiley Company for
$284,049.00, pursuant to M.G.L. c. 164, § 56D, on the recommendation of the General
Manager.
Page 18
Roll call: Mr. Pacino, Aye; Mr. Talbot, Aye; Ms. Bita, Aye; Chair Coulter, Aye; Mr. Stempeck,
Aye.
Motion Passed: 5:0:0
9. Schedulino
The next meeting will be a joint meeting of the Board of Commissioners and Citizen's Advisory
Board held on August 12u' at 6:30PM. This meeting will discuss rates and meeting minutes
only. CAB meeting coverage is as follows: Mr. Talbot, August; Mr. Stempeck, September; and
Ms. Bita, October.
10. Executive Session
Mr. Pacino made a motion, seconded by Mr. Stempeck, move that the Board of
Commissioners go into Executive Session pursuant to Massachusetts G.L. c.164 section 471),
exemption from public records and open meeting requirements in certain instances, to discuss
competitively sensitive issues regarding union negotiations, and to consider the purchase,
exchange, lease, or value of real property, and return to regular session for the sole purpose
of adjournment.
Mr. Pacino, Aye; Mr. Talbot, Aye; Mr, Stempeck, Aye; Ms. Bita, Aye; Chair Coulter, Aye.
Motion passed 5:0:0
11. Adiournment - Chair Coulter
The Board of Commissioners returned to regular session for the sole purpose of adjourning
and promptly adjourned at 9:30 PM.
A true copy of the RMLD Board of Commissioners minutes
as approved by a majority of the Commission.
�!%G%I18 �llG%NO
oP�eona Mw is, mn isrzs Esrl
Philp B. Pacino, Secretary Pro Tem
RMLD Board of Commissioners
Page 19
READING MUNICIPAL
LIGHT DEPARTMENT
BOARD OF COMMISSIONERS MEETING
REGULAR SESSION
Monday, July 19, 2021
APPROVAL OF BOARD MINUTES
ATTACHMENT 1
EMPLOYEE SAFETY AND RELATIONS
• Constructed the RMLD Infectious Disease Outbreak Plan to:
• Interpret and implement accordingly all Governor, CDC, and local Board of Health orders for the
electric utility.
• Generate all new COVID-related federal and state employee benefits and administration and coordinate
with accounting and the Town.
• Administer and/or coordinate all employee requests related to COVID-19 including remote work
locations, quarantine, and doctors' certificates.
• Organize daily senior managementteam meetings focused on COVID-19 updates, resiliency and
emergency operating plans, physical separation, remote physical locations, IT coordination, and
employee concerns.
• Issue weekly employee updates on the unfolding of COVID-19 including laws, rules, limitations, and
updates from the Town of Reading Incident Command.
• Implemented reorganizational changes for Technical Services (to Grid Assets and Communications) and Control
Room; all union negotiations, job descriptions, postings, etc., completed.
• Implemented Career Development Plan training for skill proficiency resulting in progression steps, promotions,
and evaluations.
• Continued reorganizational recommendations; union negotiations on reorganization are ongoing with final
phasing to commence end of 2020 into 2021.
• Provided senior manalPINFIftininER111119%ship, pact maims, ORRIPMrategic plans, cross -
divisional communica
Continued upgrading, 1pdatinglnd
ing al riptFlrec
Continued Human Re rtes erl obje ea HRIS w esystem
Promoted Emolovee roRr includi
• Self -managed walking and nutrition
challenges
• MIIA exercise videos available to all
members
• Promoted healthy holistic habits for
crisis management
• Offered Employee Assistance Program
(EAP) assistance
Successfully acquired talent to fill six vacancies.
Administered Employee Drug and Alcohol and
DOT Program.
Completed annual and bi-annual requirements for
First Aid/CPR and defibri Ilator training.
13
INTEGRATED RESOURCES
RETAIL - ELECTRIFICATION/ENEGRY EFFICIENCY/REBATE PROGRAMS
• Processed over 1,200 rebate applications and issued over $559,400 in residential and commercial rebates.
• Expanded energy efficiency and electrification rebate programs: added cord less electric yard equip men and
residential electrical panel upgrades; updated air source heat pump rebate.
• Increased rebate processing efficiency by moving internal processing to digital only (minimizing paper and
reducing time to process).
• Added yard tools and electrical panel upgrades to online rebate application submission process.
• Added load an lysis to rebate process (forecasting network load additions helps maintain system reliability as
electrification grows).
• Added Abode Energy Management's education/technical support service to the Air Source Heat Pump(ASHP)
Rebate program to help ensure proper system sizing and provide additional customer support. Abode also
recruited and trained HVAC installers on ASH P HVAC systems.
• Transitioned from in-person to virtual home energy assessments to accommodate safety concerns from
COVID-19 pandemic.
• Completed inaugural Residential Conservation Services (RCS) filing.
• Facilitated the installation of two large solar arrays at Analog Devices' new global headquarters in Wilmington
and installed an additional seven dual -port electric vehicle charm stations on site.
DRAF"i"
ENERGYAND LIGHTING REBATES (COMMERCIAL) 46 rebates processed
SOLAR MLP REBATES
ENERGY STAR APPLIANCE REBATES (RESIDENTIAL)
ELECTRIC VEHICLE CHARGER REBATES
AIR SOURCE HEAT PUMP REBATES
40 rebates processed
590 applications processed consisting of 799 items
41 rebates processed
88 rebates processed
CORDLESS ELECTRIC YARD EQUIPMENT REBATES
244 applications processed consisting of 326 items
ELECTRICAL PANEL UPGRADE REBATES(RESIDENTIAL)
30 rebates processed
ONLINE ENERGY EFFICIENCY STORE(RESIDENTIAL)
267 transactions for 517 items
VIRTUAL HOME ENERGY ASSESSMENTS (RESIDENTIAL)
176 audits completed
TOTAL ANNUAL ESTIMATED ENERGY SAVED(KWH)
6,248,619 kWh
TOTAL ANNUAL ESTIMATED CARBON REDUCTION(LBS)
3,345,600 lbs - Equivalent to 25,000 tree seedlings grown
for 10 years, or the carbon sequestered by 1,800 acres of
forest in one year
14
INTEGRATED RESOURCESCONT.)
RETAIL - RATES
• Maintained competitive electric rates with no rate increase in 2020 and none planned in 2021.
• Explored green tariff options with key customers setting the stage for the Renewable/Non-Carbon Choice
Program anticipated to roll out in 2021.
RETAIL- PEAK DEMAND REDUCTION PROGRAMS
Continued efforts to offset wholesale power supply (capacity and transmission) costs related to peak demand.
The following efforts produced a net savings of approximately $900,000; these savings are passed directly to RMLD
customers:
• Continued to optimally dispatch RMLD's 5 MW, 10 MWh lithium -ion Battery Energy Storage System (BESS) and
2.5 MW Distributed Generator located at Substation 3 to offset peak wholesale market costs resulting in savings
of approximately $800,000.
• Promoted residential Shred the Peak program and continued to enroll customers for email alerts (over 2,600
currently). An estimated 1,040 customers participated and reduced their load by an estimated 0.5 kW per home.
This resulted in a total estimated reduction of approximately 0.52 MW and savin s of a proximately $10,000.
• Continued pilot PeakDingof
u Progr rour ustrial, and municipal
customers to effectiv and ge t d re d ke accoun who achieve load shed
during events. Twely led in ro mac ieveda tal load -shedding of about
8.4 MW for202O, resux ately 0 in earn cr its.
• Solar Choice 1, with , produce
1,635,993 kWh. Solar Choice 2, with a rating of INSTALLED SOLAR
1.7 MW, produced 2,462,935 kWh. The output
from these two community Solar Choice projects CLA" ""Low TY
during peak demand hours saved a combined RESIDENTIAL 152 arrays 1,107 kW
total of about$18,000 in 2020; these savings were COMMERCIAL 17 arrays 2,135 kW
distributed amongst program participants. WHOLESALE 3 arrays (including 4,709 kW
two community Solar
WHOLESALE - POWER SUPPLY Choice projects)
TOTAL: T"851 KW
• Executed non -carbon su pply contracts for 25.3% of
RMLD's resource portfolio, positioni ng the RMLD for
compliance with pending legislation that will require power supply be net -zero carbon emissions by 2050
• Surpassed 2025 goals for renewable energy sourcing.
• Conducted power supply training sessions for the Citizens'Advisory Board and the Board of Commissioners.
• M oved power su pply payment process to be fully online to i mprove efficiency.
• Completed on-time reporting submissions to ISO -NE, Massachusetts agencies, and federal agencies.
• Continued Risk Management Strategy for power supply procurement utilizing price and time triggers.
• Implemented Renewable Energy Credit (REQ sales operating procedure to offset rates.
.. _ ,•.. .. .� u, 0 13
al
INTEGRATED RESOURCESCONT.)
• Continued power supply strategic planning with the goal of stabilizing wholesale power supply costs and
mitigating various portfolio risks.
• Enhanced tools for tracking performance and evaluating economics of power supply portfolio resources.
• Developed or augmented templates to improve in-house support functions for data analysis and forecasting;
this effort will enhance planning and operating efforts throughout RMLD.
TEAM - STAFFING/TRAINING
• Successfully acquired talent, including Assistant Director, as part of the leadership succession plan.
• Attended technical webinars on energy storage, electric vehicles, heat pumps, and electrification for the utility
industry.
TEAM- CUSTOMER SERVICE
• Provided needed resources and support to enable customer service to operate remotely during COVID-19.
• Provided uninterrupted and high-quality support to customers despite unusual working conditions resulting
from the pandemic.
• Remotely managed rebate processing and billing responsibilities.
• Expanded rebate pro cco ew reft progr requirements.
UKA
y4
16
POWER SUPPLY
0t1Tl nnK Tn 2030
Soo9r,
99w
9or
rmb
99w
Saw
9Mc
a9w
saw
ear
aw
1020 2= "n 2M 1M9 2015 9M0 209 2018 1M0 SMO
I dro Nuclear
Re a Resources
So ar Wind
Mixed Resources
RMLD Target based on Climate Bill
requirements
DEFINITIONS
Mixed Resources - RMLD power supply comprised of contracts for non-specific resources and real-time spot
market purchases. Mixed power supply reflects the fuel mix of resources from the New England grid and is
assumed to be primarily carbon -emitting, such as natural gas.
Renewable Resources- RMLD power supply resources that do not produce carbon emissions and are
eligible for Renewable Energy Certificates (RECs); primarily wind and solar.
Non -Carbon Resources- RMLD power supply resources that do not produce carbon emissions; primarily
nuclear and hydro.
Climate Bill -Pending (as of December 2020) Massachusetts climate legislation which, for the first time, will
establish retail sales standards for Municipal Light Plants (MLPs). This legislation will require that the power
sold by MLPs be sourced from resources that are 50% non -carbon by 2030,75% non -carbon by 2040, and
net -zero carbon by 2050. In anticipation of the legislation, the RMLD is planning to retire renewable/non-
carbon certificates annually to incrementally reach decade targets while avoiding future rate shock.
17
POWER SUPPLY BY CONTRACT 2020
NONCARBON RESOURCES
NUCLEAR.:.
DURATIONNAME �
MILLSTONE 1986-2045
36,458
5.38%
SEABROOK 1990-2050
62,651
9.24%
m
MM
NGMF OIIRGTIIN MWH m/
PIONEER
2013-2028 4,910
0.72%
QUINEBAUG
2020-2030 1,122
1 0.17%
JERICHO 2015-2035
IDDLEBACK 2015-2035
MIXED REsouRCES
BILATERAL, MIXED
HYDRO
NAME
DURATION
MWH %
NYPA
2002-2025
32,747
4.83%
FIRST LIGHT
2019-2023
16,699
2.46%
ASPINOOK
2016-2022
9,827
1.45%
COLLINS
2013-2028
3,640
0.54%
HOSIERY MILLS
2014-2024
3,645
0.54%
INDIAN RIVER
2011-2026
2,322
0.34%
PEPPERELL
2011-2026
4,671
0.69%
TURNERS FALLS
2011-2026
1,809
0.27%
WORONOCO
2011-2026
8,504
1.25%
KEARSAGE 1 2017-2037 1 2,463 1 0.36%
ALTUSPOWER 2017-2037 1,636 0.24%
1.12% MARINA ENERGY
2.15% (ONE BURLINGTON) 201$-202$ 2,317 0.34%
GASIOIL PEAKER
NAME
DURATION
MINH %
STONYBROOK
EXLON
2016-2020
96,754
14.28%
NEXTERA
2016-2023
344,797
50.88%
ISO -NE SPOT
Ongoing
-2,212
-0.33%
NAME
DURATION
MINH %
STONYBROOK
Life of Unit
INTERMEDIATE
Beyond 2040
13,737
2.03%
STONYBROOK
Life of Unit
PEAKING
Beyond 2040
296
0.04%
BRAINTREE
2009-2029
6,756
1.00%
WATSON
SYSTEM RELIABILITY
• Performed So lar/Battery System lm pact Study to determine the amount of distributed energy resources(DER)
power generation that can be interconnected and operated in parallel with RMLD's electric distribution system
without causing any adverse system impacts to safety and reliability.
• CY20 Capital Budget relating to reliability was on time and on budget.
• Completed application and compiled comprehensive documentation (procedures, safety, cyber security,
physical security, maintenance, etc.) for consideration for APPA's RP3 Reliability Award.
• Completed annual implementation of long-term Reliability Study recommendations.
• Hired consultant to evaluate meter purchase options and integration of Meter Data Management (MDM)
system.
Continued installation of mesh network and meter conversion.
• Implementing Technology Road map for Smart Grid distribution automation.
• Continued feeder automation, switch installation, and programming of smart grid devices to communicate
with SCADA/Outage Management System (OMS).
• Successful OMS/Integrated Voice Response (IVR) testing and integration in preparation for communication of
outage/restoration information to customers.
• Implemented NERC compliance requirements for successful self -audit.
• Trained employees on applicable NERC requirements.
• Held quarterly Electrical Safety Committee meetings.
• Reviewed and update jo s.
• Negotiated successful o remo R D from RC' a issi Operators (T status at Bulk Electric
Supply (BES) at Subst n4.
• Designed a comprehe ve cy sec ity pl or statio c orate networ and DMZ perimeter
network.
• Implemented Asset Management System (AMS) with ten cyclic maintenance programs to complete CY20 goals.
• Updated Milsoft modeling and integration with Geographic Information System (GIS).
• Performed single and double contingency analysis for Substation 5.
• Performed Milsoft system modelingfor load transfer from Substation 5 and load relief for Substation 3 and 4.
• Continued search for land for new Wilmington substation.
• Managed seven major storms with excellent
reliability recovery.
• Completed several Emergency Operating
Procedures (EOPs) and standard Operating
Procedures (OPs) including Disaster Recovery Plan
(DRP).
• Installed fiber at Substation 4 and merged
with RMLD's fiber at Substation 3 to improve
communication between Eversource RTUs at
Substation 3 and 4, to accurately receive substation
metering data from Substation 4.
• Completed seventeen staff training sessions in
the areas of engineering, operational safety, and
testing.
01 1
9
,.10 ,. ,
SYSTEM RELIABILITYCONT.)
• Performed primary metering inspections at 85 sites to verify metering accuracy and perform maintenance on
equipment.
• Completed large area step-down conversations in Lynnfield, North Reading, and Wilmington to improve
system reliability and lower system losses.
• Completed three overhead area upgrades in Reading and Wilmington.
• Completed two underground subdivision upgrades in North Reading and Lynnfield.
• Continued proactive maintenance programs.
• Replaced 99 transformers (15 pad mount and 84 pole mount) as part of the Aged Transformer Replacement
Program.
• Replaced 28 manholes system wide.
• Continued pad mount switchgear upgrades at industrial parks; three units were replaced in 2020, bringingthe
total number replaced underthis program to eleven.
• Replaced 351kV PTs at Substation 4.
• Replaced 1151kV CCVT at Substation 4 to bring accurate metering data back to SCADA and avoid unnecessary
1151kV bus outages.
• Completed 5G Small Cell Master Agreement template and all associated technical specifications and drawings.
• Reviewed and updated Services Requirements Handbook, including Customer Terms and Conditions.
SYSTEM UPGRADES
Reading:
• Parkview Road - R D rep dRa
A17seN
o d 950 feet of ary cable, 950 feet of
secondary cable, u wo ts.
• Deborah Drive/Applegate Lane/Covey Hill Road - RMLD replaced 14 poles, four transformers and upgraded
approximately 2,200 feet of primary cable and approximately 2,374 feet of secondary cable.
• Notable examples of new service additions or upgrades:
• Postmark Square -136 Haven Street
• Birch Meadow Elementary School (Modular Classrooms) -27 Arthur B. Lord Drive
• Austin Preparatory School- 101 Willow Street
• Rise 475 Luxury Apartments -467 Main Street
Wilmington:
• Ken wood Road -Verizon replaced 22 poles. RMLD reconducto red 2,250 feet of primary cable, 2,750 feet of
secondary cable, and upgraded six transformers and 15 services.
• Marion Street: Phase 2- Verizon replaced 29 poles. RMLD installed approximately 2,300 circuit feet of
primary cable, and replaced five overhead pole mounted transformers. RMLD is now in the process of
replacing approximately 3,300 feet of secondary main cable and 1,700 feet of service cable.
• Carson Avenue- Removed stepdown and converted two transformers.
• Notable examples of new service additions or upgrades:
• Analog Devices, 804 Woburn Street (3-phase service for EV charging stations)
• Physical Sciences Inc. -200 Research Drive
410
SYSTEM RELIABILITY (CONT.)
• PPF Industrial, 613 Main Street
• Mapvale LLC, 196 Ballardvale Street
• Golden Nozzle Car Wash, 220 Main Street
• Azurity Pharmaceuticals- 841 Woburn Street
North Reading:
• 3W15 Getaway Improvements -Completed conduit system from Station 3 to new riser pole. Installed new
riser pole and approximately 1,000 feet of cable.
• Greenbriar Drive- Replaced approximately 1,400 feet of primary underground cable, upgraded a damaged
riser pole, and replaced three pole mount transformers in enclosers with three pad mount transformers.
• Dogwood/Swan Pond - Replaced three transformers on Adams/Dogwood and converted the step-down
area.
• Notable examples of new service additions or upgrades:
• Commercial Space Providers -73 Concord Street
Lynnfield:
• Westover Drive- Replaced three transformers and approximately 4,000 feet of primary cable.
• Parsons Avenue- Verizon replaced five poles and RMLD transferred and upgraded their facilities, which
included two tran da uipm
• North Main Street/ well St t rizon 46 p s MLD t two poles a reconductored 4,500
circuit feet of thre base sp er OO fe a -p ary, 2, Ofeet of secondary cable,
upgraded 18 trans mers 2 rvice
• Thomas, Putney, , the Area - n replac Poles. RMLD onductored 4,400 circuit
feet of single phase overhead primary cable, 8,400 circuit feet of overhead secondary cable, upgraded nine
transformers and 93 services.
• Notable examples of new service additions or upgrades:
• Verizon Cell Site -4 Knoll Road
FACILITIES AND FLEET
Replaced emergency generator at 230 Ash Street.
Completed parking lot upgrades at Ash Street campus which included the installation of an additional dual -
port public EV charging station.
Repaired roof at 230 Ash Street.
Replaced aged fleet SUVs and trucks with four hybrid SUVs and one eco -boost truck.
Implemented OSHA air quality testing in all buildings; changes to operations to reflect findings implemented.
Completed replacement of deck at rear of 230 Ash Street.
OUTAGE CAUSES
Causes of Outages as of December 2020
60
60 S4
50
40 37 39
30
20
10
0
Equipment
Tree Wildlife Vehicle Weather
Accident
■Annual Average 2015-2019
(with respect to year to date months)
■ 2020 Year to Date
F6 5
z 1 z 1
�0
Unknown Utility Other Power
Human Supply
Error
SYSTEM RELIABILITY INDICES
In 2020, RMLD earned the American Public Power Association's Certificate of Excellence in Reliability.
Key industry -standard metrics enable the RMLD to measure and track system reliability:
Minutes SAIDI
70M
s0 a0
5000
40W
3000 �J
Io 00 ■
p�mISOM
000
20n MnwI 2016 Mnual 2017Mnual 2018 Mnual 2019 Mnual 2020 Mnua
IEEE IEEE IEEE IEEE IEEE IEEE
iiiiiiaMaID �1?40na W y NaVoWa�rage
CARII 40sta nar 600.00
DWatfonloft) isd Sthe
duration (in minutes) ofa ter
experienced by custom mo.
spetifictimeframe.
30000
CAD =thesumof all customer
interrupdon'durationsduring,Mattime
period+ the number of customers that e -===::i
experienced one or more interruptions Im oo
SM IN (Sy#mm Average Interruption
Duration Index) is defined as the average
interruption duration (in minutes) for
customers served bythe utility system
during a specific time period.
SAIDI=thesum of all customer
interruption durations within the specified
timeframe + average number of customers
served duringthat period.
during that6me period. ono _ M am" �
2015 Mnual 2016 Mnual 2017Mnual 2018Mnual 2019 Mnual 2020Mnua
IIIIIIININMLO �"onamage �Nauomla�mge
Interruptions
1.20
I.N
SAIR
060
ow
ono
oxo
■
■
■
Elm
xWSM.al
x015Mnual
zM2Mnual
xOlennnum 2039Mnual
2o20annua
t RMID N.b.Ma�W
SAIFI.(System Average Interruption
Frequency) Is defined as the average
number of instances acustomer on
the utility system will experience an
interruption during specific time period
SAM = the total numberof customer
interruptions + average number of
customers served during that: period.
POLICY REVIEW
REVIEW OF POLICY 19
ATTACHMENT 3
RMLD Policy No. 19
BOARD OF COMMISSIONERS
Revision No. 154
Commission Vote Date
General Manager/Date Next Review Date
I. PURPOSE
A. To establish procedures and the respective roles and duties of members of the WILD Board of
Commissioners ('Board").
B. To establish administrative controls for certain Board activities.
11. GOVERNING LAWS
The role of the Board ih the operation and management of WILD shall be governed by M.G.L. c. 164 and
other applicable state statutes and regulations. The conduct of meetings of the Board shall conform to
M.G.L. c. 30A, §§ 18-25—the Massachusetts Open Meetings Law.
III. MEETINGS AND PROCEDURES
Regular Board meetings generally will be held once a month or as otherwise needed. The Board of
Commissioners meetings will and by 11!15 pi.1
_ PM. Thehair may call special or emergency meetings, as
needed. The Ghalrraara-Chair shall read the Board's code of conduct and courtesy at the beginning of each
meeting.
All meetings shall be conducted in open session in accordance with M.G.L. c. 30A, § 20, unless the
particular matter to be discussed involves an appropriate topic for executive session. No quorum of the
Board may engage in any deliberations or otherwise discuss substantive matters involving Board business
outside of a duly noticed open session. This restriction includes serial communications, suspasflnenesells
The Board may fallow rules of order as established and determined by the Board from time to time.
Unless otherwise specified herein, all actions an_d_aoarovais require a majority vote of a quorum of the
Board. A quorum is a simple majority of the Board members, i.e., three (3) members.
The following procedures shall apply to executive sessions.__.
1. The Board must first convene in an open session;
2. The Board has voted to go into Executive Session and the vote of each member is recorded by
roll call and entered into the minutes;
3. Before the Executive Session, the Gha*ffkw-Chair shall state the purpose for the executive
session, stating all subjects that may be revealed without compromising the purpose for which the
executive session was called; and
The Ghaiupar>-Chair shall publicly announce whether the open session will reconvene at the
conclusion of the executive session-.
see
to =_tate orre recarI as such.
Additional procedures may apply to specific executive session topics as set forth in M.G.L. c. 30A, § 21.
Records of executive sessions shall be kept in accordance with statutory requirements. AA-€xesabve
shall comply with any additional
requirements or procedures set forth in M.G.L. c. 30A, § 21
IV, BOARD MEMBER POSITIONS AND DUTIES
The Board shall designate a Ghair4 a Chair and Vice Chairman -Chair with each having a —'iik�
maximum term of one (1) year. The Chairman Chair shall serve as the presiding officer of the Board, and
a Vice Chairman Chair shall serve as the presiding officer in the Chairman Chair's absence. .A Secretary
,vho is rot the ;ha r or Vnce C 'a,r. shall be a000 pled -sell by the III= Chair for each meeting of the
Board, and such selection shall be made on a rotating basis to the extent expedient and convenient for the
Board. The Secretary shall be responsible for performing certain administrative functions on behalf of the
Board attend
The designations shall be made by majority vote of the Board.
The ChairmanChair and Vice Ghairman-Chair shall serve for a maximum of a one-year term unless a special
restructuring of the Board Is needed. A Board ner, oer .vho s . n `o, re -lea on Tai -ot ce a000,� teC as
Char in the year Ill hes , I, xrwed inr r, action A majority vote of at least three (3) members of
the Board is required to designate a new ChRIF!"-n Chair or Vice Ghairman-Chair prior to the expiration of
their terms.
A. Board Chair
1. ChairmanChairis responsible for scheduling regular meetings and calling special and/or
emergency meetings, as needed. Ghakmara-Chair is responsible for determining whether a
topic is appropriate for discussion in €xecut aSesslen meetings and shall
make all announcements as required in Article II if an €xesutve-Sessiew_y,
u is convened.
2. Ghairmana hair presides over Board meetings, approves the agenda and recognizes all
speakers, including other Board members.
3. GinairmAn Chair nominates Board members to represent the Board at appropriate
functions, events, and outside meetings. Final decision of the appointment is by a majority
of the full Board. A majority of the Board is at least three of the five members.
4. Gha4am Chair nominates Board members to Board Committees. Final appointment is by
a majority vote of the Board.
5. In his/her discretion, GhairmarvChair may waive any procedures or formalities that are rot
required by law to facilitate the conduct of Board's business.
B. Vice Chairman it
If the ^"-'�..,.:,..m-- Chair is unable to attend a Board meeting, then the Vice ChaireraR Chair
will serve as the Cha4ffk wChair for that Board Meeting. If the ChaemaA Chair and Vice
Chairman Chair are unable to attend a Board meeting, then the Secretary
ePhe-Bex4will assume the duties of the Chairman Chair and
will appoint a Board Member to serve as Secretary for that meeting.
C. Board Secretary
Review draft Board minutes for accuracy, completeness and compliance with Open
Meeting Laws.
Certrfies, as required by law, votes of the Board.
g 1'...__ - .Igns, upon direction of a majority of the Board,
pewecaupply-contracts and legal settlements on behalf of the Board. A118i the
Of RMI -0
V. BOARD RESPONSIBILITIES
A. While the Board is elected by the voters of the Town of Reading, the Board shall conduct its business
to serve the interests of the customers of the entire RMLD service area.
B. Responsible for approving overall goals, objectives and policies governing RMLD to be implemented
and discharged by the General Manager within the constraints of M.G.L. c. 164 and other applicable
statutes and regulations.
C. Appoints the General Manager and establishes his/her compensation and terms and conditions of
employment.
The General Manager has the ultimate authority and responsibility for the operation and the
management of the RMLD, under the direction and control of the Board, all as set forth in M.G.L. c. 164.
on EFFIp
Before the end of the General Manager's year_.
_-
- ,the Board will give the General Manager a wrilteeperfonnance
appraisal based on the General Manager's performance i -v' =_r.
during the previous fiesal-year
�u - �,._ ` ,�:y and adjust the General Managers salary
based on that appraisal. Di Ii f0i the 8i Will AM 1110 061 MRA111198ft 90BIS Me
Except for actions contrary to decisions or written policies made by the Board, the General
Manager is authorized to take whatever actions as are required to operate and manage RMLD
Pursuant to M.G.L. c. 164.
The General Manager is the only designated representative for the Board regarding collective
bargaining negotiations. The General Manager may utilize other RMLD management personnel as
needed to carry out these responsibilities.
D. Responsible for approving the annual budgets. The Board will receive a report quarterly at their
regularly scheduled meeting conceming variance on the operating budget.
On a quarterly basis, the Board wild_. __direct the General Manager to give an update on the
expenditures on outside services, which includes- legal, engineering, audit, and
other consulting services.
prajested- and -date. R any legal issues are being _ - considered in EaeeuWa goesian
r
,then the explanation of that legal issue will be given in E>wsrAiveran-ieq._
exesutieeexecubve
Ona r—, basis, the Board wilt _ review reports from the General Manager coriceming
the disposal of scrap I- _ material.
E. When the Director of Business/Finance questions a payment on an invoice or has other concerns
relating to the RMLD's finances, the General Manager or his/her designee shall inform the Board of the
Director of Business/Finanoe's concerns for discussion and resolution at the next available Board
meeting. The issue will be discussed in Open Seas iaa;. _. _ unless there is a need
to _. invoices concerning legal
matters, etc.).
F. The Board wii_ . hear samplaini OF-censerns- from RMLD customers during the public
comment portion of the meetings. The C'•air ns'*,er Tscreuon. mai, Irma commenis aril jr
policies or general guidelines to resolve customer
under G.L. a 164, § 56.
1 LG The Board may set
consistent with its authority
G. The Board will appoint one Board member to serve on the Town of Reading Audit Committee.
Reappointment of this position will be done annually and coincide with the Board restructuring, which
occurs at the first meeting afterthe annual Town of Reading election. The Board member on the Town
of Reading's Audit Committee will ensure that the selected auditing firm is qualified to perform a
financial audit or a municipal electric utility. The Board accepts the audited financial statements and
management letter and shall require the General Manager to submit a written action report on any Rem
commented on by the auditors Management Letter.
H. Approves, after allowing a 30 -day period for input from the Citizens' Advisory Board, as provided for in
the Twenty-year Agreement, on the following topics:
Annual Capital and Operating Budgets - Upon approval of an annual operating budget,
the Beard_ _- y_will make a-_. -_ ,_ presentation to the Read ing-rmanoe
-1 I?D *9 AR -FIGO COMM 111911 IIA"IF TMA Mai Of aRy Of
1118 801111F li sw sad by Ii RMI J
Significant Expansion or Retirement of the RMLD's Transmission, Distribution, General
Plant, or Gener ion;
3. I and their resource
mix, unless otherwise voted through a strategic risk mitigations
Fasilties' -.
TFA. '.
4. Cost -of -service and rate making practices; and
5. Other issues that may come before the Board that are within its jurisdiction.
Approves
PVW 0 The 30a,,:1 ire ann, al reooa of the RMLD in occorC ince mm il-e
folloMng secmenis --
Z All correspondence on RMLD letterhead written by any Board member or on behalf of the
Board.
3. All collective bargaining agreements. Also establishes the goals and objectives for the
General Manager to meet in bargaining new or amended collective bargaining
agreements.
4. All presentations made by the RMLD _ to other elected
Boards or Committees.
&5 __ The appointment of Board members to Board Committees.
1:.. Electric rates.
J. Approves, in conjunction with the General Manager, the payroll and weekly accounts payable warrants.
K. - Attends (consistent with approved RMLD budgets) meetings, conferences, training sessions and similar
functions as appropriate for enhancing policymaking skills and functions. are presumed to -be
appropriate.
L. Attends functions sponsored by the Town of Readings the Commonwealth of Massachusetts for
elected official, 2 -nw-are-else" national conferences and NEPPA
_::_ presumed to be appropriate for Board member
attendance. Attendance for all other meetings, conferences, training sessions and similar functions shall
be administered in the same manner as for WILD management employees. In the event a Board
member disagrees with the resultant decision(s), he/she may request the Board, by a majority vote, to
approve attendance (subject to any conditions deemed appropriate by the Board). Any Board member
attending meetings, conferences, training sessions and similar functions as appropriate for enhancing
policy-making skills are required to make a full report at the next available Board meeting.
It is the policy of the Board that no Board member will have a personal or economic interest or benefit,
5
directly or indirectly, from attendance in meetings, conferences, training sessions and similar functions.
Further, it is the responsibility of each Board member to make a full public disclosure of any personal
interest or benefit in advance and shall otherwise comply with any restrictions imposed by G.L. c. 288A.
M. Performs the functions relative to the RMLD Other Post Employment Benefits Liability Fund Trust as set
forth in Policy No. 8—Other Post -Employment Benefits ("OPEB°) Liability Trust Fund.
W11011 111i
. .... .... . .... ._ .. .... .. s+r!sez�rw�aree!rrn
i oil
VI. BOARD COMMITTEES
Board committees serve as a useful mechanism for the Board to review and consider specific issues. -
Committees eaa., ,, recommend, NA aet appawe unlaw speeigially delegated, a course of action to the Board.
The'istT4 or Board Commdtees and d-jdes arc `cu Id on Ara& e-( n pi m5 oollcp
VII. GENERAL POLICY ELEMENTS -
it is the -peMsy-of -. i -- r the Board__ _
A. To operate- in accordance with the spirit, as well as the letter-, of all laws
affecting its, I I_ business and its employees.
B. -, with the highest level of integrity,
business ethics and objectivity in
,; misuse the authority or ineuenee of his or her 5,;:
RML
D. Tabs.':. supportive of a good working relationship between MaRagi and Un aAs; is A 'late
SPAIR GOMM MA Mail billiNe the Dowd
F, To affirmatively-- n 1 and courteously respond to all requests for public information,
subject to the constraints of Policy 12, Board Document Dissemination and the Massachusetts
Public Records Law. All requests -_ will be arranged through the General Manager.
Not to -contribute, in any form, to civic, charitable, benevolent, or other similar organizations -
6 "cost of service" electricity rates to maaage-
the WILD with the goal of keeping its residential rates lower than any investorowned electric utility
;n Massachusetts and lower -than any electric utility whose service area is
contiguous with the RMLD's service area.
H. TO Will lillihillillegy. U37A Ag. P1111116GRAIII,
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and mmage the RMI.D 1A the beat niter
-9 th-01I 6f Ill T�'q of Reading.
VIII. INSURANCE AND INDEMNIFICATION
A. The General Manager or her designee shall cause the RMLD to procure public officials liability
insurance to provide liability coverage for the errors and omissions of Board members arising from
their role as members of the Board as set forth in such insurance policy. Details of such coverage
shall be presented by the General Manager or her designee to the Board for its review and
comment ea -an -annual basis. _ or as otherwise requested by the Board.
7
B. The RMLD and each Board Member shall enter into an indemnity agreement that indemnifies each
Board Member against certain costs and on such terms that are agreed upon by the RMLD and
the Board from time to time.
Attachment A
Audit Committee The Board will appoint one Board member L 1 i. to serve on the
Town of Reading Audit Committee. Reappointment of this position will be
(Including Town of Reading Audit) done annually and coincide with the Board restructuring, which occurs at the
first meeting after the annual Town of Reading election.
The Board member on the Town of Reading's Audit Committee will ensure
that the selected auditing firm is qualified to perform a financial audit of a
municipal electric utility.
The Board accepts the audited financial statements and management letter
and shall require the General Manager to submit a written action report on any
item commented on by the auditor's Management Letter.
Account Payables Remotely via computer reviews and approves payables on a weekly
basis. This position is rotational monthly. Backup is required if primary
is not available.
Payroll Remotely via computer reviews and approves payables on a weekly basis.
This position is rotational monthly. Backup is required if primary is not
available.
Joint Committee Resemraends-te- - - the Board J voluntary payment to
Payment to the the Town of Reading from tha unappropriated surplus funds,
consistent with Obligation to misisayera- _
Town-eiRead ing
Two RMLD Board Members
Two Citizen's Advisory Board Members
One Reading Board of Selectmen Member
D
RMLD Policy No. 19
BOARD OF COMMISSIONERS
Revision No. 15
Commission Vote Date
General Manager/Date Next Review Date
I. PURPOSE
A. To establish procedures and the respective roles and duties of members of the RMLD Board of
Commissioners ("Board").
B. To establish administrative controls for certain Board activities.
II. GOVERNING LAWS
The role of the Board in the operation and management of RMLD shall be governed by M.G.L. c. 164 and
other applicable state statutes and regulations. The conduct of meetings of the Board shall conform to
M.G.L. c. 30A, §§ 18-25—the Massachusetts Open Meetings Law.
III, MEETINGS AND PROCEDURES
Regular Board meetings generally will be held once a month or as otherwise needed. The Board of
Commissioners meetings will not hear new topic discussions after 10:45 PM and meetings will be adjourned
no later than 11:15 PM. The Chair may call special or emergency meetings, as needed. The Chair shall
read the Board's code of conduct and courtesy at the beginning of each meeting.
All meetings shall be conducted in open session in accordance with M.G.L. c. 30A, § 20, unless the
particular matter to be discussed involves an appropriate topic for executive session. No quorum of the
Board may engage in any deliberations or otherwise discuss substantive matters involving Board business
outside of a duly noticed open session. This restriction includes serial communications, which means any
oral or written communication through any medium, including electronic mail, between or among a quorum
of the Board on any public business within its jurisdiction. The General Manager, who is not a public body
and who is not subject to the Open Meeting Law, may provide oral or written communications, including
email, to a quorum of the members of the Board. The Board shall not deliberate on such communications
outside of a public meeting. Deliberations include the expression of an opinion on matters within the Board's
jurisdiction to a quorum of the Board, even if no other Board member responds.
The Board may follow rules of order as established and determined by the Board from time to time.
Unless otherwise specified herein, all actions and approvals require a majority vote of a quorum of the
Board. A quorum is a simple majority of the Board members, i.e., three (3) members.
The following procedures shall apply to executive session meetings
1. The Board must first convene in an open session;
2. The Board has voted to go into Executive Session and the vote of each member is recorded by
roll call and entered into the minutes;
3. Before the Executive Session, the Chair shall state the purpose for the executive session, stating
all subjects that may be revealed without compromising the purpose for which the executive
session was called;
4. The Chair shall publicly announce whether the open session will reconvene at the conclusion the
executive session, and
5. In the case of remote participation in an executive session meeting, no person may be present, or in
communication with the participating Board member during such meeting. The participating Board
member shall not allow any person to hear or see such meeting whether present or otherwise and no
Board member may record such meeting. Each Board member will be required to state on the record
as such.
Additional procedures may apply to specific executive session topics as set forth in M.G.L. c. 30A, § 21.
Records of executive sessions shall be kept in accordance with statutory requirements. Audio and/or visual
recordings of executive session meetings shall not be taken, except as otherwise required by M.G.L. c.
30A, § 21. All executive session meetings shall comply with any additional requirements or procedures set
forth in M.G.L. c. 30A, § 21.
IV, BOARD MEMBER POSITIONS AND DUTIES
The Board shall designate a Chair and Vice Chair with each having a maximum term of one (1) year. The
Chair shall serve as the presiding officer of the Board, and a Vice Chair shall serve as the presiding officer
in the Chair's absence. A Secretary who is not the Chair or Vice Chair, shall be appointed by the Chair for
each meeting of the Board, and such selection shall be made on a rotating basis to the extent expedient
and convenient for the Board. The Secretary shall be responsible for performing certain administrative
functions on behalf of the Board. If the Chair and Vice Chair are unable to attend then the secretary who
was appointed the prior meeting with assume the duties of the Chair. The designations shall be made by
majority vote of the Board. The Chair and Vice Chair shall serve for a maximum of a one-year term unless
a special restructuring of the Board is needed. A Board member who is up for re -lection may not be
appointed as Chair in the year that he/she is scheduled for re-election. A majority vote of at least three (3)
members of the Board is required to designate a new Chair or Vice Chair prior to the expiration of their
terms.
A. Board Chair
1. Chair is responsible for scheduling regular meetings and calling special and/or emergency
meetings, as needed. Chair is responsible for determining whether a topic is appropriate for
discussion in executive session meetings and shall make all announcements as required in
Article II if an executive session meeting is convened.
2. Chair presides over Board meetings, approves the agenda and recognizes all speakers,
including other Board members.
3. Chair nominates Board members to represent the Board at appropriate functions, events,
and outside meetings. Final decision of the appointment is by a majority of the full Board.
A majority of the Board is at least three of the five members.
4. Chair nominates Board members to Board Committees. Final appointment is by a majority
vote of the Board.
5. In his/her discretion, Chair may waive any procedures or formalities that are not required
by law to facilitate the conduct of Board's business.
B. Vice Chair
1. If the Chair is unable to attend a Board meeting, then the Vice Chair will serve as the Chair
for that Board Meeting. If the Chair and Vice Chair are unable to attend a Board meeting,
then the Secretary who was appointed the prior meeting will assume the duties of the Chair
and will appoint a Board Member to serve as Secretary for that meeting.
C. Board Secretary
Review draft Board minutes for accuracy, completeness and compliance with Open
Meeting Laws.
Certifies, as required by law, votes of the Board.
In the absence of a General Manager, signs, upon direction of a majority of the Board,
contracts, and legal settlements on behalf of the Board.
BOARD RESPONSIBILITIES
While the Board is elected by the voters of the Town of Reading, the Board shall conduct its business
to serve the interests of the customers of the entire RMLD service area.
Responsible for approving overall goals, objectives and policies governing RMLD to be implemented
and discharged by the General Manager within the constraints of M.G.L. c. 164 and other applicable
statutes and regulations.
C. Appoints the General Manager and establishes his/her compensation and terms and conditions of
employment.
The General Manager has the ultimate authority and responsibility for the operation and the
management ofthe RMLD, underthe direction and control of the Board, all as set forth in M.G.L. c. 164.
Prior to the start of each Contract Year (as defined in the General Manager's employment agreement,
or at any other time as agreed to by the General Manager), the Board will meet with the General
Manager to cooperatively develop goals and tasks ('Performance Review Criteria") to be undertaken
and completed by the General Manager in the next Contract Year or such other period of time as
agreed to by the General Manager. The General Manager and the Board shall review and approve on
these Criteria within thirty days of development by General Manager and RMLD Board. Before the end
of the General Manager's Contract Year or such other time as agreed to by the General Manager, the
Board will give the General Manager a performance appraisal based on the General Manager's
performance and satisfaction of the goals and tasks agreed upon by the General Manager and the
Board during the previous Contract Year or such other period of time as agreed to by the General
Manager and adjust the General Managers salary based on that appraisal.
Except for actions contrary to lawful decisions or lawful written policies made by the Board, the General
Manager is authorized to take whatever actions as are required to operate and manage RMLD
pursuant to M.G.L. c. 164.
The General Manager is the only designated representative for the Board regarding collective
bargaining negotiations. The General Manager may utilize other RMLD management personnel as
needed to carry out these responsibilities.
Responsible for approving the annual budgets. The Board will receive a report quarterly at their
regularly scheduled meeting concerning variance on the operating budget.
On a quarterly basis, the Board may direct the General Manager to give an update on the expenditures
on outside services, which could include legal, engineering, audit, lobbying, and other consulting
services. If any legal issues are being or have been considered in an executive session meeting, then
the explanation of that legal issue will be given in an executive session meeting, unless the subject
matter for the executive session meeting no longer meets the requirements for holding an executive
session meeting.
On a quarterly basis, the Board may review reports from the General Manager concerning the disposal
of scrap and/or surplus material.
E. When the Director of Business/Finance questions a payment on an invoice or has other concerns
relating to the RMLD's finances, the General Manager or his/her designee shall inform the Board of the
Director of Business/Finance's concems for discussion and resolution at the next available Board
meeting. The issue will be discussed in an open session meeting unless there is a need to convene an
executive session meeting (e.g., invoices concerning legal matters, etc.).
F. The Board may hear comments from RMLD customers during the public comment portion of the
meetings. The Chair, in his/her discretion, may limit comments and/or participation (including canceling
the public comment session) as necessary to provide for the orderly and efficient conduct of the meeting,
and in the interest of time. This policy does not limit the authority of the Chair to regulate public
participation and the conduct of attendees, or the rights of members of the public to observe and record
open meetings pursuant to M.G.L. c. 30A, § 20. The Board may set policies or general guidelines to
resolve customer complaints and issues consistent with its authority under G.L. c. 164, § 56.
G. The Board will appoint one Board member to serve on the Town of Reading Audit Committee.
Reappointment of this position will be done annually and coincide with the Board restructuring, which
occurs at the first meeting after the annual Town of Reading election. The Board member on the Town
of Reading's Audit Committee will ensure that the selected auditing firm is qualified to perforin a
financial audit of a municipal electric utility. The Board accepts the audited financial statements and
management letter and shall require the General Manager to submit a written action report on any item
commented on by the auditors Management Letter.
H. Approves, after allowing a 30 -day period for input from the Citizens' Advisory Board, as provided for in
the Twenty -Year Agreement, on the following topics.
1. Annual Capital and Operating Budgets - Upon approval of an annual operating budget,
the General Manager will make an annual presentation to the Town of Reading Annual
Town Meeting, the Town of Lynnfield, the Town of North Reading and the Town of
Wilmington, which will summarize current year financial highlights and financial audits for
the previous calendar year.
2. Significant Expansion or Retirement of the RMLD's Transmission, Distribution, General
Plant, or Generation;
3. All power contracts and agreements and their resource mix, unless otherwise voted through
a strategic risk mitigation plan, i.e., the Transaction facilities Agreement (" TFA'), which is
based on four-year time and price triggers. The General Manager will report to the Board
quarterly on all purchases made under the TFA.
4. Cost -of -service and rate making practices; and
5. Other issues that may come before the Board that are within its jurisdiction.
Approves
1. The Board will approve the final annual report of the RMLD in accordancewith thefollowing
segments
a. Financial Audit (as recommended by the Town Audit Committee and accepted by
the Board)
b. Annual Report highlights (as previously reviewed by the Board at the General
Managers annual evaluation)
c. Annual Report Art / Cover (as selected by the CAB, Board Members, and RMLD
staff)
2. All correspondence on RMLD letterhead written by any Board member on behalf of the
Board.
3. All collective bargaining agreements. Also establishes the goals and objectives for the
General Manager to meet in bargaining new or amended collective bargaining
agreements.
4. All presentations made by the RMLD Board or a member of the Board to other elected
Boards or Committees.
5. The appointment of Board members to Board Committees.
6. Electric rates.
Approves, in conjunction with the General Manager, the payroll and weekly accounts payable warrants.
K. Attends (consistent with approved RMLD budgets) meetings, conferences, training sessions and similar
functions as appropriate for enhancing policymaking skills and functions.
Attends functions sponsored by the Town of Reading, the Commonwealth of Massachusetts for elected
officials, APPA national conferences and NEPPA annual conference and annual business meetings, all
of which are presumed to be appropriate for Board memberadendance. Attendance for all other meetings,
conferences, training sessions and similar functions shall be administered in the same manner as for
RMLD management employees. In the event a Board member disagrees with the resultant decisiori
he/she may request the Board, by a majority vote, to approve attendance (subject to any conditions
deemed appropriate by the Board). Any Board member attending meetings, conferences, training
sessions and similar functions as appropriate for enhancing policy-making skills are required to make a
full report at the next available Board meeting.
It is the policy of the Board that no Board member will have a personal a economic interest or bereft,
directly or indirectly, from attendance in meetings, conferences, training sessions and similar functions.
Further, it is the responsibility of each Board member to make a full public disclosure of any personal
interest or benefit in advance and shall otherwise comply with any restrictions imposed by G.L. c. 2684.
M. Performs the functions relative to the RMLD Other Post -Employment Benefits Liability Fund Trust as set
forth in Policy No. 6—Other Post -Employment Benefits ("OPEB°) Liability Trust Fund.
VI. BOARD COMMITTEES
Board committees serve as a useful mechanism for the Board to review and consider specific issues. Committees
may recommend a course of action to the Board. The listing of Board Committees and duties are found on
Attachment A of this policy.
VII. GENERAL POLICY ELEMENTS
In executing its responsibilities to the WILD, the Board and its members shall:
A. Operate in accordance with the spirit, as well as the letter, of all laws affecting the RMLD's
business and its employees.
B. Act with the highest level of integrity, business ethics and objectivity in all matters involving or
pertaining to the WILD.
C. Not misuse the authority or influence of his/her Board member position.
D. Be supportive of a good working relationship between WILD management and its unions.
E. Direct all WILD employee issues, matters and concerns to the General Manager.
F. Affirmatively and courteously respond to all requests for public information, subject to the
constraints of Policy 12, Board Document Dissemination, and the Massachusetts Public
Records Law. All requests and responses will be arranged through the General Manager.
G. Not contribute, in any form, to civic, charitable, benevolent, or other similar organizations as a
representative of the WILD Board member or on behalf of the RMLD.
H. Maintain "cost of service" electricity rates as required by law; set policy forthe RMLD with the goal
of keeping its residential rates lower than any investor owned electric utility in Massachusetts and
competitive with any electric utility whose service area is contiguous with the RMLD's service area.
I. Serve the best interests of all of RMLD's customers.
VIII. INSURANCE AND INDEMNIFICATION
A. The General Manager or his/her designee shall cause the RMLD to procure public officials liability
insurance to provide liability coverage for the errors and omissions of Board members ansing from
their role as members of the Board as set forth in such insurance policy. Details of such coverage
shall be presented by the General Manager or her designee to the Board for its review and
comment as requested or as otherwise requested by the Board.
B. The RMLD and each Board Member shall enter into an indemnity agreement that indemnifies each
Board Member against certain costs and on such terms that are agreed upon by the RMLD and
the Board from time to time.
Attachment A
Audit Committee
The Board will appoint one Board member and one back-up to serve on the
Town of Reading Audit Committee. Reappointment of this position will be
(Including Town of Reading Audit)
done annually and coincide with the Board restructuring, which occurs at the
first meeting after the annual Tow of Reading election.
The Board member on the Town of Reading's Audit Committee will ensure
that the selected auditing firm is qualified to perform a financial audit of a
municipal electric utility.
The Board accepts the audited financial statements and management letter
and shall require the General Managerto submit a written action report on any
item commented on by the auditor's Management Letter.
WILD sub -audit committee
The appointed Audit Committee Board member and appointed back-up
constitute the RMLD sub -audit committee.
Account Payables
Remotely via computer reviews and approves payables on a weekly basis.
This position is rotational monthly. Backup is required if primary is not
available.
Payroll
Remotely via computer reviews and approves payables on a weekly basis.
This position is rotational monthly. Backup is required if primary is not
available.
Advisory Joint Committee
Advise the Board concerning the voluntary payment to the Town of Reading
Payment to the Town of Reading
from RMLD's unappropriated surplus funds, consistent with RMLD's legal
obligations.
Two RMLD Board Members
Two Citizen's Advisory Board Members
One Reading Board of Selectmen Member
IRD REPORT
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RMLD PROCUREMENT REQUESTS
ATTACHMENT 5
RMLD 0 RediaEMua t pals
R6LIABL6 POWER
July 6, 2021
Town of Reading Municipal Light Board
Subject: IFP 2021-15 Material Handlac Truck with Trade -In
puroumt an MG.L. c. 164, ¢ 56D, on May 19, 2021, an invitation for proposal was placed m a legal notice in the
Middleeat Bsst Seen= of the Daily Times Chronicle and posted on the RMLD website requesting sealed Proposals for a
Material Handler Truck with Trado-hL
An invitation for proposal was sent to eighteen (18) companies.
Sealed proposals were received from dm (3) companies: Alter Industries, Inc., Issues A. Kiley Company, and Taylor ✓k
Lloyd Inc.
The sealed proposal, were publicly opened and road aloud at 12:30 P.M. on June 2, 2021, in the Town of Reading
Municipal Light Deparnn®Cs 6og(na ring and OpUarims Room, 230 Ash Snut, Reading, Maseachusetta.
The proposals were reviewed, analyaad, and evaluated by smffand recommended to the Geoaral Manager.
Motor that proposal IFP 4,049.5 for one (t) M.G.L. 1andler Truck c. 1164, 4 56D, n the recommendation of the General
be awarded W: Janses" A'
Kiley Company for $2g4,049.00, Pur®Ann
Maeag,I
'See attached Analysis.
The 2021 Capital Budget amount for this imm is 5250,000.
+BJ 4�i
Paul McGonagle
John McDonagh
+G�
a�nY ISUV.ID1llt.3]EDiI
Hamid Jaffari
Coleme O'Br= z
File:IFP/7021.15 Material Handler Truck with Trade -111 Page 1 of2
I a I
BOARD MATERIALS AVAILABLE BUT NOT DISCUSSED
AP and Payroll Questions for the 21-07-19 Board of Commissioners Book
AP:
On March 19th there were no Commissioner questions.
On March 26th there were no Commissioner questions.
On April 2nd there were no Commissioner questions.
On April 9th there were no Commissioner questions.
On April 16th there were no Commissioner questions.
On April 23rd there were no Commissioner questions.
On April 30th there were no Commissioner questions.
On May 7th there were no Commissioner questions.
On May 14th there were no Commissioner questions.
On May 21st there were no Commissioner questions.
On May 28th there were no Commissioner questions.
On June 4th there were no Commissioner questions.
On lune 11th there were no Commissioner questions.
On June 18th there were no Commissioner questions.
On June 25th there were no Commissioner questions.
On July 2nd Commissioner Talbot asked a question about why the Burlington Police Department
was getting paid 8 hours for a detail when the officer worked 7. The answer to Dave was that
the officer gets paid 4 hours for anything up to 4 hours and 8 hours for time worked more than
4 hours up to 8 hours. This is the agreement that the police departments have contracted.
On July 9th there were no Commissioner questions.
Payroll:
On March 29th there were no Commissioner questions.
On April 12ththere were no Commissioner questions.
On April 26th there were no Commissioner questions.
On May 10th there were no Commissioner questions.
On May 24th there were no Commissioner questions.
On June 7m there were no Commissioner questions
On June 21" there were no Commissioner questions.
On July 6" there were no Commissioner questions.
This email will be included in the 2021-07-19 Board Book
Thank you.
Erica Morse
Executive Assistant
Town of Reading, Massachusetts
Municipal Light Department
Statement of Net Assets
5/31/2021
ASSETS
Current:
Unrestricted Cash
Restricted Cash
Restricted Investments
Receivables, Net
Prepaid Expenses
Inventory
Total Current Assets
Noncurrent:
Investment in Associated Companies
Capital Assets, Net
Total Noncurrent Assets
Deferred Outflows - Pension Plan
TOTAL ASSETS
LIABILITIES
Current
Accounts Payable
Accrued Liabilities
Customer Deposits
Advances from Associated Companies
Customer Advances for Construction
Total Current Liabilities
Non-current
Accrued Employee Compensated Absences
Net OPEB Obligation
Net Pension Liability
Total Non-current Liabilities
Deferred Inflows - Pension Plan
TOTAL LIABILITIES
NET POSITION
Invested in Capital Assets, Net of Related Debt
Restricted for Depreciation Fund
Restricted for Pension Trust
Unrestricted
TOTAL NET POSITION
Total Liabilities and Net Assets
2021 2620
$ 22,082,143 $ 21,859,671
29, 358,591
29,774,150
2,705,221
1,336,270
7,800.643
8,541,839
1,461,703
1,426,682
1,908,740
1,906,377
65, 317, 041
64,844,989
874,492 802,462
83,459,963 81,079,686
84,334,456 81,882,147
5,360,409 8,102,116
155, 011, 906 154,829,253
7,575,278
8,758,794
245,784
356479
1,422,288
1,369,802
200,000
200,000
2,330,551
1,937,570
11, 773900
12, 622, 646
2,221,737 2,471,374
7,166,506 7,094,569
12,054,935 14,610, 001
21,443,178 24,175,944
2,652,103 1,964,276
35,869,182 38,762,866
83,459,963
81,079,686
9,648,346
7,649,072
6,590,668
6,365,431
19,443,747
20,972198
119,142, 724
116,066,387
$ 155011,906
$ 154,829,253
Town of Reading, Massachusetts
Municipal Light Department
Business Type Proprietary Fund
Statement of Revenues, Expenses and Changes in Fund Net Assets
5131/2021
Month
Month
Year to Date
Year to Date
Percent
Current Year
Last Year
Current Year
Last Year
Change
Operating Revenues
Base Revenue
$ 1,945,049 $
2,020,944
$ 10,899,682
$ 10,687,553
20%
Fuel Revenue
1.847,612
1,734,412
9,978489
9,572,625
4.2%
Purchased Pourer Capacity B Transmission
2,347,929
2,358,689
13,111,050
12,799,228
24%
Forfeited Discounts
36,252
67.181
329,529
326,567
0.9%
Energy Conservation Revenue
45,882
46,119
255.122
250,304
1.9%
NYPA Credit
(86889)
(115.562)
(491,327)
(466,007)
54%
Total Operating Revenues
6,135,835
6,111.783
34082,546
33,170,271
2.8%
Expenses
Power Expanes:
547 Purchased Power Fuel
2,014,145
1,750,711
11,232,364
11,316706
(07%)
555 Purchased Power Capacity
1,442,899
1,636,767
7,295,065
8,229,045
(11.3%)
585 Purchased Power Transmission
971,046
881,614
5.511,942
4,513406
22.1%
Total Purchased Power
4428,090
4,269,092
24,039,371
24,059,156
(0.1%)
Operations and Maintenance Expenses:
580 Supervision and Engineering
75,453
82,866
415,529
410,274
1.3%
581 StabonlControl Room Operators
38 463
33,659
188,373
213,293
(117%)
582 Station Technicians
44205
21,889
270.259
142,614
89.5%
583 Line General Labor
37476
29,810
245,910
253744
(3.1%)
586 Meter General
12476
7,847
66,823
72,579
(7.9%)
588 Materials Management
30,321
36,503
172,013
182,240
(5.6%)
593 Maintenance of Lines - Overhead
36,201
83,288
145,448
132,333
9.9%
593 Maintenance of Lines - Tree Trimming
53.394
48,812
137,139
150406
(8.8%)
594 Maintenance of Lines - Underground
(5,203)
2,551
6,499
21,468
(697%)
595 Maintenance of Line - Transformers
15.100
13,294
59,428
31,914
862%
598 Line General Leave Time Labor
23.506
51,634
126,914
170,098
(25.4%)
Total Operations and Maintenance Expenses
361,392
412,154
1,834335
1780962
3.0%
General & Administration Expenses:
903 Customer Collections
79,769
94.361
439,810
505,554
(13.0%)
904 Uncollectible Accounts
8750
8,750
43,750
43,750
0.0%
916 Energy Audit
54044
39,122
271,245
220,106
23.2%
916 Energy Conservation
82,274
64203
611,255
330.576
84.9%
920 Administrative and General Salaries
135,472
158,144
757,745
880,619
(14.0%)
921 Office Supplies and Expense
1,475
436
5,364
3.49
75.9%
923 Outside Services - Legal
32,033
25476
102,797
101.136
1.6%
923 Outside Services - Contract
30,150
16770
121,183
45,724
165.0%
923 Outside Services - Education
2,488
12,700
7,789
19,083
(59.2%)
924 Property Insurance
33,111
29,739
196,412
175213
12.1%
925 Injuries and Damages
-
8.072
8,026
25,034
(67.9%)
926 Employee Pensions and Benefits
279,963
286,239
1.828,028
1,735.738
5.3%
930 Miscellaneous General Expense
43,626
22,287
186,613
84,887
119.8%
931 Rent Expense
14471
15,581
946%
88.106
T4%
933 Vehicle Expenses
28,900
3,148
121,189
63.484
90.9%
933 Vehicle Expenses - Capital
(30,056)
(20,292)
(146,720)
(119,083)
23.2%
935 Maintenance of General Plant
63,470
54555
287232
376,288
(237%)
935 Maintenance of Building & Garage
62,127
101,186
331,443
504723
(34.3%)
Total General & Administration Expenses
922.065
920,477
5,267,828
5.083,988
3.6%
Town of Reading, Massachusetts
Municipal Light Department
Business Type Proprietary Fund
Statement of Revenues, Expenses and Changes in Fund Net Assets
5/31/2021
Other Operating Expenses:
403 Depredation
408 Voluntary Payments to Tovms
Total Other Expenses
Operating Income
Non Operating Revenues (Expenses):
415 Contribution in Aid of Construction
419 Interest Income
419 Other
426 Return on Investment to Reading
426 Loss on Disposal
431 Interest Expense
Total Nan Operating Revenues (Expenses)
Change in Net Assets
Net Assets at Beginning of year
Ending Net Assets
406,980
391,601
2,034,898
1,958,003
39%
137,953
133,917
689.764
669,587
30%
544,933
525,518
2,724,663
2,627,590
33%
(120,644)
(15,458)
215,348
(381426)
(155.7%)
69,004 40,791 82,887 144,641 (423%)
83.759 42,576 561,053 660,701 (15.1%)
(206,709) (206,709) (1,033,544) (1,033,544) (0.0%)
(3,759) (2,132) (18,831) (32,931) (42.8%)
(5])05) (125,474) (406,436) (261,133) 56.4%
(178,349) (140,931) (192,088) (642.559) (70.1%)
119,334812 116708,946 119,334,812 116708,946 2.2%
$ 119,156,464 $ 116.568,014 $ 119,142,724 $ 116,066,38] 27%
Town of Reading, Massachusetts
Municipal Light Department
Business Type Proprietary Fund
Statement of Budgeted Revenues, Expenses and Changes in Fund Net Assets
5/3112021
Operations and Maintenance Expenses
580
Actual
Budget
OVER(UNDER)
OVER(UNDER)
Year to Date
through 513121
Budget $
Budget %
Operating Revenues
188,373
207473
Base Revenue
$ 10,899.682
$ 11,788,745
$ (889.063)
(7.5%)
Fuel Revenue
9,978,489
11,622,689
(1,644,200)
(141%)
Purchased Power Capacity & Transmission
13,111,050
16,777,312
(1,666,262)
(11.3%)
Forfeited Discounts
329,529
387,085
(57,556)
(14.9%)
Energy Conservation Revenue
255,122
272,498
(17,376)
(64%)
NYPA Credit
(491,327)
(476,489)
(14,837)
31%
Total Operating Revenues
34,082,546
38,371,840
(4,289,294)
(11.2%)
Expenses
(17,972)
(9.5%)
593
Power Expenses:
145,448
232,834
555 Purchased Power Fuel
11,232,364
11,146,200
86164
0.8%
555 Purcbased Power Capacity
7,295,065
7,369,737
(74,671)
(1.0%)
565 Purchased Power Transmission
5.511,942
7,407,575
(1,895,634)
(25.6%
Total Purchased Power
24,039,371
25,923,512
(1,884,140)
(7.3%)
Operations and Maintenance Expenses
580
Supervision and Engineering
415,529
476,331
(60,801)
(12.8%)
581
Station/Control Room Operators
188,373
207473
(19,100)
(9.2%)
582
Station Technicians
270,259
186,673
83,586
44.8%
583
Line General Labor
245,910
441,150
(195,240)
(44.3%)
586
Meter General
66824
80,007
(13,183)
(16.5%)
588
Materials Management
172,013
189,985
(17,972)
(9.5%)
593
Maintenance of Lines - Overhead
145,448
232,834
(87,385)
(37.5%)
593
Maintenance of Lines - Tree Trimming
137,139
382,854
(245,714)
(64.2%)
594
Maintenance of Lines - Underground
6,499
33,707
(27,207)
(80.7%)
595
Maintenance of Line -Transformers
59,428
94,721
(35,293)
(37.3%)
598
Line General Leave Time Labor
126,914
186,616
(59,702)
(32.0%)
Total Operations and Maintenance Expenses
1,834,336
2,512,349
(678,013)
(27.0%)
General
& Administration Expenses:
903
Customer Collection
439,810
403,912
35,898
8.9%
904
Uncollectible Accounts
43,750
43,750
-
00%
916
Energy Audit
271,245
250,591
20,653
82%
916
Energy Conservation
611,255
505,848
105,407
20.8%
920
Administrative and General Salaries
757,745
937,926
(180,181)
(192%)
921
Office Supplies and Expense
5,364
8,333
(2,969)
(35.6%)
923
Outside Services - Legal
102,797
207083
(104,286)
(504%)
923
Outside Services - Contract
121,183
211,833
(90,650)
(42.8%)
923
Outside Services - Education
7,789
107,425
(99,636)
(927%)
924
Property Insurance
196,412
204,042
(7,630)
(3.7%)
925
Injuries and Damages
8,026
23,772
(15,746)
(66.2%)
926
Employee Pensions and Benefits
1.828,028
1,527,502
300,526
19.7%
930
Miscellaneous General Expense
186,613
210,954
(24,341)
(11.5%)
931
Rent Expense
94,666
88,333
6,332
7.2%
933
Vehicle Expense
121,189
161917
(40727)
(25.2%)
933
Vehicle Expense- Capital Clearing
(146.720)
(147,727)
1,006
(07%)
935
Maintenance of General Plant
287,232
193,240
93,992
48.6%
935
Maintenance of Building & Garage
331,443
388,948
(57,505)
(14.8%)
Total General& Administration Expenses
5267,828
5,327,683
(59,856)
(1.1%)
Town of Reading, Massachusetts
Municipal Light Department
Business Type Proprietary Fund
Statement of Budgeted
Revenues, Expenses and Changes in
Fund Net Assets
5/31/2021
Other Operating Expenses:
403 Depreciation
2,034,898 2,048,477
(13,579)
(0.7%)
408 Voluntary Payments to Towns
689,764 689,358
406
0.1%
Total Other Expenses
2724,663 2,737,835
(13,173)
(0.5%)
Operating Income
216,348 1,870,460
(1 654,112)
(88.4%)
Non Operating Revenues (Expenses).
415 Contribution in Aid of Construction
- 125,000
(125,000)
(100.0%)
4191 merest Income
82,887 208,333
(125,447)
(602%)
419 Other Income
561,053 368,750
192,303
52.1%
426 Return on Investment to Reading
(1,033,544) (1,033,544)
-
0.0%
426 Lass on Disposal
- (41,667)
41,667
(100.0%)
431 Interest Expense
(18,831) (18,750)
(81)
0.4%
Total Non Operating Revenues (Expenses)
(408,436) (391,878)
(16,558)
42%
Net Income
$ (192,088) $ 1,478,583 $
(1,670,670)
(113.0%)
From: Maureen
To: Ed[a.ft,
Cc Pa ila�Iq: Jeanne Fmi
Subjea: Surplus Update -June 2021
Date: Tl,,, day, My 1, 20211231 PM
Hello Erica,
I am sending this email to inform you that there were NO Surplus Items of Substantial Value that
were disposed of in lune 2021.
Thank you,
Maureen
Maureen Sullivan
Assistant Materials Manager
Reading Municipal Light Department (RMLD)
230 Ash Street
Reading, MA 01867
Tel. No. 781-942-6441
Email: msullivan Prmld.=
Town of Reading
W Meeting Minutes
Board - Committee - Commission - Council:
RMLD Board of Commissioners
Date: 2021-02-24 Time: 7:30 PM
Building: Location:
Address: Session:
Purpose: General Business Version:
Attendees: Members - Present:
Mr. John Stempeck, Chair; Mr. David Hennessy, Vice Chair; Mr. Philip B.
Pacino, Commissioner; Mr. David Talbot, Commissioner; Mr. Robert Coulter,
Commissioner
Members - Not Present:
Others Present:
Staff: Ms. Coleen O'Brien, General Manager; Mr. Hamid Jaffari, Director of
Engineering and Operations; Mr. Charles Underhill, Director of Integrated
Resources; Ms. Wendy Markiewicz, Director of Business, Finance and Utility
Technology; Mr. John McDonagh, Assistant Director of Engineering and
Operations; Mr. Gregg Phipps, Assistant Director of Integrated Resource;
Ms. Joyce Mulvaney, Communications Manager, Ms. Kathleen Rybak,
Operational Assistant Engineering and Operations; Ms. Margaret Quigley,
Executive Asslstant (Temp).
Other: Mr. Christopher Pollart, KP Law
Citizens' Advisory Board: Mr. Vivek Soni, Reading Representative
Invited Presenters: Ms. Catherine Veschi, Great Blue
Others: Mr. David Camadrese, NextEra Energy; Ms. Melva Deshmukh,
NextEra Energy; Mr. Thomas 011ila, Wilmington; Ms. Gail Page, Green
Sanctuary; Mr. James Satterhwaite, Reading Mr. Michael Carpenter,
Reading; Mr. Robert Connor, Reading.
Minutes Respectfully Submitted By: Mr. Philip B. Pacino, Secretary Pro Tem
Topics of Discussion:
PER GOVERNOR BAKER'S MARCH 10, 2020, ORDER SUSPENDING CERTAIN PROVISIONS OF
THE OPEN MEETING LAW, G.L. c. 30A, §20, THIS MEETING WAS HELD REMOTELY VIA
ZOOM.
1. Call Meeting to Order
Chair Stempeck called the meeting to order at 8:00 PM and read RMLD's Code of Conduct.
2. Ooening Remarks
Chair Stempeck announced that the meeting is being videotaped via Zoom and broadcast
live on RCN for distribution to the community television stations in North Reading,
Page I 1
Lynnfield, and Wilmington. Chair Stempeck explained, that as members of the RMLD staff
speak they will be introduced accordingly. All votes must be taken by a roll call.
Chair Stempeck commented that our thoughts and prayers go out to the people of Texas
suffering a triple trauma with no electricity, burst pipes, and huge electric bills.
Phil Pacino will be the Board Secretary.
Due to the later start of this evening's meeting, and the significant amount of material we
need to cover, the public comment listed on the agenda will take place at the end of Regular
Session.
3. Report on Citizens' Advisory Board Meeting on February 24 2021 - Mr. Coulter
The Citizens' Advisory Board discussed the Customer Service. Survey; and RMLD Policy 30,
Renewable and Greenhouse Gas Reduction Regarding E1OWer: pply Procurement. The
meeting went extremely well considering the amount of matenal f ('(.,. covered.
4. General Manager's Report - Ms. O'Brien. General.. Manaqer
Community Uodate - Ms. O'Brien reported thaEi the Heat Pump 101 Custodtey webinar is
scheduled for March 2 at 7:00 PM. There are 142 registrations as of February 23 at 9:00
AM. We are expecting a virtual attendance rate of mor i:fhan 50%. Two community TV
stations will air the webinar live, and a recording will be available for those who are unable
to partake. Due to the educational natureof the event, RMLD Board and CAB members are
welcome to attend, but there may no deliberation of any utter to conform with the Open
Meeting Law. a
The high school art conteSt.has,been laud. The artwork (due back March 15) is used for
the cover of our annual pit Co steep costSdown. Joyce Mulvaney will be recording a short
welcome message ne*'week to Integrate RM D's involvement in Wilmington's Welcome to
Wilmington new resident presentation (remote event), an annual event for new residents to
Wilmington.
Ms. O'Brien discussed the, ule for the fiscal audit and the annual report and noted that
RMLD needs'i photo of Mr Ilter.
The Electric Vehicle (EV) workshop is being scheduled.
20 -Year Agreement Ms O'Brien reported that due to COVID constraints the 20 -Year
Agreement carting, and sig ure process could not be performed in the same manner as
with past extensions. Ea'wn received notification from the RMLD, and based on each
towns' process, the ex on must be voted at the Town Meeting or by the Board of
Selectmen Lynnfl lld*F,Sewn Meeting was extended until the end of last year. Now that all
town bodies have alioilbved, the agreement requires physical signatures. Ms. Rybak will
work on the communication format to complete this process. The 20 -Year Agreement
extension will take us to 2040, and the RMLD Board's signature will constitute a
memorialization of acceptance.
5. Customer Service Survey - Ms. Catherine Veschi, Proiect Manaaer. Great Blue Research
Chair Stempeck introduced Catherine Veschi and stated that the RMLD Customer
Satisfaction Survey is quite exciting, and possibly the first customer survey performed to
this extent at RMLD.
Project Overview: Ms. Veschi reported that Great Blue Research performed RMLD's
Customer Satisfaction Survey this year, and results showed very positive ratings
Page 1 2
throughout. Great Blue Research, a marketing research company, works with utilities,
specifically MEAM Massachusetts. Ms. Veschi noted that the RMLD data was benchmarked
against Massachusetts benchmarks, and both residential and commercial customers were
surveyed. Ms. Veschi noted that Residential respondents reported a high online response
rate, and a good margin of error. (Customer Satisfaction Presentation, Slide 7) Ms. Veschi
noted that MEAM .average includes the Municipal Massachusetts utilities that Great Blue
Research works with and is the average scores of those utilities from the past 10 years.
Residential respondents were on target with the MEAM average.
Key Study Findings: Ms. Veschi reported the Key Study findings (Customer Satisfaction
Presentation, Slides 15-34).
• Residential respondents rated RMLD among a series of or,
r ational characteristics,
which yielded an average positive rating of 92.00/0, Comrtlal respondents with an
average rating of 88/6%. -.
• Both residential and commercial respondents showei strong satisfaction with RMLD
customer service. Many reported that their iss(1§ am.. taken care of to their
satisfaction the first time, and this influenced the high customer, service scores.
• For net positive score, (Satisfied + Loy, +Advocate) Rei*ntial respondents
provided 96.00/o and commercial respond provided 93.6%.
• Most residential and commercial respolments were aware that RMLD was a
community owned municipality, felt that RMLD empodies the characteristics of a
community owned utility, and felt that wasimportaoti,act. (Slides 19- 21)
• A majority of residential and commercial respondents preferred to look at RMLD's
website for information (Slide 22); reported a*p�able outage times (Slides 22- 23);
and had a low awareness of the :Customer Negfication System (Slide 23); and
identified reliability as a top priority.
• Two - thirds (67%) of residential respondents and t fifths commercial (61.8%)
reported that they would like RMLD. to be moreaggres in setting goals to reduce
greenhouse gas emisslops, while one third was not ,. willing to pay more on their
electrical bill tq� ensate for RMLD 6 expand their green initiatives. (Customer
Satisfaction P tatfon, .Moes 25-A)
• Mr. Talbot asked a question regarding: customer willingness to pay a percentage
increase; area: there tranches other than the 5% and 10%, to which Ms. Veschi
replied yes. Mr. Talbot confirmed the cumulative percentage of those willing to pay
(67 -�R
• Q+.,I,I arf of, residents respondents, and two-fifths of commercial respondents were
In
Wrested in a tjme of tail rate. (Customer Satisfaction Presentation, Slides 26-27)
-There is lower -,awareness of the newer programs that are being rolled out. These
programs need to „gain traction over time as more communication goes out.
Moreover, there is��' ^for further education about these programs as well as which
programs would ft (ost for each customer. (Customer Satisfaction Presentation,
• Many real tial re -
64 said that they do not know or are unsure on whether
they woul is,.i Vested in installing an air source heat pump. This is likely because
they need more -education around the topic to understand what it entails, and the
benefits of doing so. (Customer Satisfaction Presentation, Slide 32)
• (23.6%) of commercial residents said that they are knowledgeable of the concept of
air source heat pumps, which also attributes to the higher ratings for those
respondents who stated they are interested in air source heat pumps or are unsure if
they would install them at their business. (Customer Satisfaction Presentation, Slide
32)
• Chair Stempeck asked if COVIDI9 had any impact on the answers that were received
especially regarding the energy saving programs, which we do push hard
(Residential), especially on the residential side? Ms. Veschi responded, yes, the
residential side has shown a higher response rate as many customers have been in
their homes However, on the commercial side, we have come across the opposite
Page 1 3
impact as businesses have become harder to reach which is reflected in their lower
response rates.
• Mr. Talbot clarified that 58% of the respondents said they are willing to pay more for
cleaner energy.
• Chair Stempeck noted the number disparity between the respondents who are willing
to pay a lot and those who are willing to pay a little; he believes that if people are
willing to pay more perhaps, we think how to implement something like that in terms
of a specialized fund, etc. Then people can pay whatever they would care to in
addition. We need to keep it separate from just the overall community. This needs to
be discussed in our next meeting, it is a good idea.
• Ms. O'Brien stated that the survey's intention was an overall increase, not per year.
Ms. O'Brien pointed out that when we go over Policy 30, there is green choice,
community solar choice as well as the renewable choice whjch is specifically set up
for customers willing to pay more. They can pay a preml{a'IIi Which dovetails into this
survey.
• Chair Stempeck noted that 200/ of the respondents are, likely to purchase electric
vehicle within three years. The ramification on RMLIYa :load factors should be
considered, to provide electric service to them. If we believe that the data is
anywhere close to that within three years, how do we work badpwards to meet that
increased load?
• Mr. Pacino stated that these are all hypothetical numbers. We are going to see what
the actual numbers will be when rates are proposed.
• Mr. Pacino asked if this survey identified any landlords, and/or any information from
them. Ms. Veschi responded there may have been landlords in the commercial
survey, but there is no way of breaking them oqt. y:
• Mr. Pacino asked why there W )qy V charging station by the Reading train station.
Ms. O'Brien responded that Rlii has peen working,. diligently with the town for a
grant for electric vehicle level±l<hree two chars. We are looking at five
different locations in Reading one6being ne train stption.
• Mr. Hennessey note¢:that on reliability an satisfaction; the commercial rankings
were a little bit Ipwer than the residential. Mr. Hennessy asked if the same trend
holds true f%ilbther mutKipal utilities? Ms. Veschi responded that commercial
surveys tend be much Ipwer than RMLD. MEAM utilities tend to score higher than
on a nanonai ievei. -
• Mr. ]affari conpipented that Chair Stempeck's concern about the transformers and
loads d one IYMfJ?, res. llr. )effel reported that the distribution transformer
tory6hold
s-0i�out 60. An EV charger is equal to the load of three or four
hplareS. DisEi Qption e reformers are designed to take overload, they can handle
load up to 120 130%I 'This will result in changing out those transformers earlier,
but we are monitoring that. With purchasing the new MDM in the budget for 2021,
we can better monitor the loading of those transformers.
Chair Stempelict. thanked Ms.: Veschi. We are looking forward to digging into it and making
some impactfuTi nges perhaps in our policy or funding to try and realize the benefits of
the report. F
a�
w
6. Policy 30 Discussion - Mr. Greg Phioos, Assistant Director of Intearated Resources
Mr. Phipps provided context and considerations around the Policy 30 Discussion.
• Previously discussed the cost impact for RMLD relative to pending legislation,
Roadmap 2050 (also goes by S9, 513, 4993), versus the RPS/CES.
• The customer survey demonstrated that our ratepayer's want us to focus on
greenhouse gas emissions, but they want us to be careful in terms of the rate
impacts.
• The process of buying power aligns with RMLD's mission (excellent customer service,
competitively priced, system reliability)
Page 14
• Mr. Jai mentioned, we are anticipating growing load volume. Also, we want to
minimize any rate shocks or rate impacts, as has been expressed rates are going to
continue to go up.
• Mr. Phipps discussed the current version of RMLD Policy 30 (Revision 0) approved in
2012.
• Policy 30 Version 0 covered renewable energy goals but did not focus on compliance.
• The current power portfolio was built around this policy, it did not focus on
certificates, nor RECs,
• RMLD is ahead of the Policy 30 goals set in 2012 and is already ahead of the 2025
goals.
• RMLD was able to accomplish this through a combination of certain assets that have
no certificates and certain assets that do have certificates (bundled or associated
certificates). A,.
• Historically, certificates were used as an economic midhanism and as a self -
compliance mechanism, not for compliance.
Mr. Phipps reported on the RMLD Power Supply 2030, Which reflects a ten-year snapshot
2020-2030 with the percent of RMLD's load (Slide 4).
• In 2020, 15% of RMLD's portfolio was kept open, to take advantage of market
opportunities.
• In each year there is a portion for position not yet contracted, and that is where we
need to fill that load with contracts or sp, Although some spots will remain open
for purchases, the majority will be filled with Cginga0s.
• Almost all the renewable assets below that goNlj'line we have certificates for. We
have no RECs on the hydro and on the solar because we bought those long-term
contracts without a focus in terms of buying certifcil
The gold line that goes across the snhot is khe Roadmap 2050 target would look
like; When you put ;,"fic,�tes againstlIt, We are rtght on the line. Roadmap 2050 is a
step function; 20°/q 5'c'2020• and to 50% in 2030. RMLD is working to continue to
manage our poto and the busine55 on an ongoing basis is to strategize in
Ina remental st �so that we 'do not lhicur any rate shocks on our customers, or
ratepayers. p,;,
ias hlstoncililVltl continues to purchase associated RECs to the best of our
because that40 driving force around idea of investment in new renewable
We are going Yu!do our best to buy either refurbished or new renewable
where there is an associated REC. The other key piece here is we also try and
e risk in teripsof the portfolio so different types of assets.
Mr. Phipps reported a sum ry of the new legislation. (RMLD Policy 30 Update, Legislation
RMLD Must Comply Slcde .
* „c,,.
RMLD must col with the new legislation and although the legislation is not in
place today, Ris imminent. In the past three months, the MLP portion of the
legislation has remained very stable, and we are working under the assumption that
we will need to meet this legislation.
2050 non -carbon emitting energy sales; it is important to notice that it is non-
carbon. It is different metric that we are trying to achieve, and then renewable as
well as RECs. The Policy 30 update recommendations reflects that.
How the legislation defines non -carbon emitting is going to be important in terms of
how we think about the types of power, sources that we buy from.
As Mr. Jaffari mentioned, we need to be designing our rate structure, and our
infrastructure to handle a growing load. For the past 10 years, that load has been
flat. All the electrification efforts that we are driving, including those we already
mandated to do, will impact the load.
Page 15
• In terms of make verses buy, buy is important as many of our customers have no
plans to put solar or generation on site yet. Going forward, RMLD will be balancing
make versus buy and our ability to produce, or make, within our service territory.
We are working to ensure we keep the flexibility to do that, particularly as our
customers are not quite ready to make that change.
• Certificates for compliance are measured on retail energy sales; not what we buy.
RMLD is purchasing energy and then reselling it, except for the small cases where we
have solar generated on rooftops, etc. In following the Road MAP 2050, the
certificates must be retired to meet the compliance goals. The flexibility that we had
of using certificates or the value of certificates to balance rate shocks, will be
increasingly less to be compliant. RMLD will be retiring more RECs going forward to
ensure compliance.
• In relation to Road Map 2050, there are reporting requirements in place to ensure
compliance. These are mandated administrative requirements for us on a regular
basis. RMLD intends to be fully compliant, but if wo ane not compliant for some
reason; there is a penalty. That penalty is based qnil" portion that we would not
meet, whatever is below the threshold. Those+funds ave called an alternative
compliance payment; the funds go toward greenhouse : reduction programs
within our service territory.
• Mr. Pacino asked; Senator Barrett, former Reading State Rep, proposed the
moratorium on biomass, in terms of puttgrg it in this category, is that no longer the
case? Mr. Phipps responded, yes there is a moratorium for five years until 2026 in
the current drafted legislation.
• Mr. Talbot stated, isn't it true that we do not have I4 meet anything until 2030 and
this does not affect compliance? Mr. Phipps responded that Mr. Talbot is correct. Our
goal with the legislation, fpm a compliance s, perspective, is to make those
incremental increases on a'irrore consistent basis, (annual) because we must
acquire, and more importantly, vetire rimpa,,gertifcates. Whatever we do from a cost
perspective, whatever compliance we hit, pi#tally goegitback to our rates, and goes
back to the ratepayers.
• Mr. Phipps noteI #let the team har)i abliplitured the portfolio over the past 10 years,
around the P 30, which is really'used on sustainable and renewable. Back in
2018, RMLp..'. one of the several MIPs calling leading the charge to have some
legislation put,,kr place angpnd Road Map 2050 because MLPs were off on their own.
The Roadmap 7,Ww Sek"fiar with It and understand what is coming down the
road. a current re 4'mor portfolio allows us to meet Roadmap 2050 in
2G20111111iliv,202 ilma: 2024 with a minimal additional retirement of RECs that we
Mr. Phipps then addressee-RMLD Policy 30 Update Roadmap 2050 Incremental Compliance
Cost (Slide 6)
The incremental co going to cost us about $300,000 to $400,000 each year over
the next four yeafsgikd it will continue. In our budget, that is less than one percent
and that incri mento( cost flows directly to the ratepayers.
We are going --face less than half a percent increase (2023 and 2024 subject to
change once the budget is Finalized) to meet Roadmap 2050 compliance prior to
2050, without rate shock.
If we were to incrementally make the compliance more stringent, through RPS/CES
such as the IOUs do, (not specified in Roadmap 2050) it would require us to both
buy and retire. This would be accomplished by some swapping out certificates that
we have. We would increase the cost because what we would need make most of our
portfolio Mass Class one RECs that we would subsequently retire, and we do not
have a deep portfolio of Mass Class one RECs. Given what we need and would be
required to retire to meet RPS/CES standard, it would cost us about $6.3 million a
year, for the next four years. If you look at our total operating budget, that reflects
approximately a 6.8% increase for the REC management side of it alone; this does
not include the (2.5-3.5) projected rate increase.
Page 1 6
We have many programs (energy efficiency, heat pumps, etc.) in place right now
that are that are growing very quickly that are going to require us to move our ECC
rate up as well.
Mr. Phipps discussed the Policy 30 Rev 1 elements relating to the following- (Slide 8)
The RMLD shall comply with all applicable law pertaining to renewable and GHG
reduction power procurement requirements.
RMLD shall develop the Renewable Choice Program, as an option available to all
ratepayers balance RMLD's customer priorities and franchise obligations with
compliance with all applicable laws, the General Manager may retain or may market
RECs.
Plan for compliance with such changes that is consiste,with RMLD's customer
priorities and franchise obligations. ,,
RMLD Board may vote on changes to this Policy from time'to time.
Mr. Soni summarized the two motions the CAB voted at the CAB meeting
The Citizens' Advisory Board recommends that the"rd of Commissioners vote to approve
Policy 30 on the recommendation of the General, �� ger, he voted against this motion, but
it carried. The second motion was that the thA Itfie Citizens' Advisory Board recommends
that the Board of Commissioners vote to approve the exi;Nsion of future biomass as an
acceptable renewable greenhouse gas resource of the generation under Policy 30 on the
recommendation of the General Manager. Mr. Son[ added that in the elements slide, the
CAB there was a recommendation .that RMLD will retire only those certificates which go
beyond what is required for compliant* with the MLP regillall
Mr. Soni stated that the CAB recoms that Board of,Commissioners review the
policy every three years or sooner The licy I e now says RMLD will regularly
review the environmentdPlan. to report to the Board of Commissioners monthly.
r
Chair Stempeck asked If the comgli5sion members have any issue with adding the line item
to our motion that the CAB has Suggested? Mr. Pacino stated that he recommends adding
language under item ,d. (1) iB ihs{�¢y!, . At til�,end of III B (1) the language could read,
"Responsible for appro ,t1* policy forge years by December 31 of the third year."
His concern i9 that; ar going to all be here for the next 30 years like he has been on
the Board, for futurebu rds a needs to be some sort of requirement.
I
Mr. Coulter stated that hls,concern!regarding the RECs; that the language being restrictive
in the future. Chair Stempeck clarified with Mr. Coulter that in the we are not adding the
REC language. Mr. Pacino concurred.
Mr. Pacino stated•that the motion he is making is at the end of III B (1) the language could
read, "ResponsibI,9,fof, proving this policy every three years by December 31 of the third
year.,, iia
Chair Stempeck said that he appreciates the three-year review, it does not hurt to put in a
hard stop that prompts RMLD to look at the Policy every 3 years. It challenges the Board to
have it on their radar. If future boards decide they do not want to do that, they could vote it
out.
Ms. O'Brien said that legislative updates will be brought to the Board whether the language
is added. Chair Stempeck concurred with the CAB suggestions to the policy, and Mr. Pacino
noted that Policy 30 is going to be important moving forward.
Page 1 7
Mr. Pacino made a motion seconded by Mr. Hennessy with the amendment to add to include
that every three years by December 31 in the third year.Roll call vote: Chair Stempeck,
Aye; Mr. Hennessy, Aye; Mr. Pacino, Aye; Mr. Talbot, Aye; Mr. Coulter, Aye.
Motion carried 5:0:0.
Ms. O'Brien stated that at the CAB meeting, there was public comment from Mr. Rogers,
suggesting more language to address how we were going to be retiring RECs and how we
are going to be looking at this; it is done incrementally over the time. Ms. O'Brien stated
that we are not going to wait 10 years we will do it incrementally to prevent rate shock.
Naturally, the way we run the business would be this way. Now, we do not want this to be a
requirement. We want it to be a goal because it aligns with how we would be purchasing
and retiring RECs.
Ms. O'Brien stated that the revised motion that she would �" recommending in order to
incorporate that would be as follows: "Move that the Board.. onnmissioners vote to direct
the General Manager to revise Policy 30 to include incremental cernpliance with applicable
law, where possible, to mitigate potential rate shocks and to improve. Policy 30 under the
recommendation of the General Manager with suchchanges."
i
That captures that will be not going every 10 ygars, but also gives us a ti�bit of wiggle
room because to make sure these plants are being built that we can get the s, and you
are going to be getting updates every single month. It isnot a strict requirement. The law
could change to go to annual increments. We have to follow the law at a minimum.
Chair Stempeck asked, where is that In the in the r ' n number one document? Ms.
O'Brien replied it is not. It was brought; up in the CAB me' . In the past, we revised the
motion to include that, and then we will did it in the policy, bot.:you are voting on approval
of the policy providing that,the General nage that language in there, as she stated,
"to include incremental cotnolianee with a}fp4lga law where possible to mitigate potential
rate shock". III-
1
Ms. O'Brien said thwill go into Policy Elements, A. Ms. O'Brien stated that it would read:
"Shall comply with aFi iapplicati lawand include incremental compliance with applicable
law.,, ,
Mr. Hennessy asked,Mr. Soni: from the CAB; There was one "no" on this this motion,
correct? Mr. Soni, reply, yes. Mr.; Hennessy asked Mr. Soni if he could summarize what the
reason. was for the no on' -the votafi,;,p1r. Soni replied that it was him and the reason being
(since he Is. the Reading CAJB representative) the biomass exclusion in that policy.
Chair Stem peck,.5tated thatwe will be eliminating biomass in the second motion.
,
Mr. Coulter clarified' r�Rogers made a statement relative to the RECs, certificates and
purchasing, and this statement may have gone a little be against what Mr. Phipps stated.
Mr. Phipps responded that Mr. Rogers had two key points. The first being he was trying to
emphasize the concept of incremental increase to minimize rate shocks. The second point
would be that his perspective, to comply with whatever legislation, in this particular case
the MLP GGES, those RECs for compliance have to be retired and cannot be sold. Mr. Phipps
stated that was not explicit in the draft of the Policy 30 because it was implied. To meet the
compliance, the regulatory requirement would force us to retire not sell. Mr. Rogers wanted
to make sure that everybody understood that retirement is the only way to comply, to
which we agree.
Mr. Coulter commented that it was the selling point and retiring point that was causing him
some confusion. Mr. Phipps explained that the RMLD is going to be required to retire
Pee. 1 8
certificates to meet the compliance. We have historically been doing a certain level, but now
it is going to be a regulatory or legislative compliance, and we are understanding that and in
agreement.
Ms. O'Brien stated to add in Section IV, A., this sentence would follow the first sentence that
ends with obligations. "The RMLD shall strive to incrementally comply, on a regular basis
with applicable law, where possible, to mitigate potential rate shock."
Chair Stempeck stated that this was a good addition, then asked the Board for comment on
the additional language added to the policy.
Mr. Talbot asked; what is the purpose of that addition? Ms. O'Brien stated that it is
capturing the way we would normally be doing the business. If. you have a compliance in
2030, and then 2040, we are not going to have a compliance irt21 and then do nothing
to 2050 then create rate shock. We are doing renewable lineally, in accordance with the line
that Mr. Phipps showed you. Chair Stempeck noted that It Toes a lot of sense to be
explicit. The more explicit we can be is good in terms gf mee our requirements. Ms.
O'Brien stated that there will be monthly updates to show you ex every month where
we are.
Mr. Talbot said that if the goal is to have us be meeting annual targets between now and
2030, then between 2030 and 2040 is a great goal. Howevi^p;this language has a number
of caveats. It says that the department shall .strive,,. 41ere possible, and then with
applicable law. Yet, we know the law does not actusl!ly tequire anything between now and
2030.
Mr. Pollart explained that one of the reasons that he had4loiji9gested to Ms. O'Brien is that
we have some of those carve outs is because we do not kn6ykt.what the law would do. We
are going to comply with cable law. And the goal Will be'to incrementally add these,
which if we do not have�e tion until ..2030, we can Incrementally do that. But if the
legislation were to change stildclenly, in 2022, we must increase our purchase amount
by 50%, there is niql opportunity to incrementally comply. We are just going to have to
do this step. That the reason. i,.,...
n
"i
Mr. Talbot stated that ° we hada different version of Policy 30. He had suggested
an edit that Was,ea
plt W6(i4l Said whatever the numbers are (22% in 2023, 25% in 2024)
to put npmbers inpollcy'iannually or every other year. Mr. Talbot could not recall what
he w, but noted that{i5 a type of benefit would really bind us and future folks.
Chair Steel said that he does not think that is appropriate. Since we do not know what
the future Is going to be, we do not know what the laws are, and to bind ourselves into
something inthe future, fgt.:example we did not know the COVID was going to be here a
year ago He does not ail,est we put in explicit numbers, but bear with the best of
intention for ouro5ners, which we have been doing for 100 years, and trying to do the
best for them. The+ t of this is to say we are responsive to our customers on every
possible level that we can possibly be. That is how he reads this. Mr. Pacino suggested
putting the word "annual" in front of basis "Is on a regular annual basis." Chair Stempeck
responded that he has no issue with that. He asked Ms. O'Brien or anyone else if they had a
problem with this suggestion in language.
Ms. O'Brien stated that she does not have a problem with that. This is the first time we are
going to have power supply legislative requirements. We do not know what renewable
plants are going to be built we do not know if there is going to be RECs to buy. That is why
we are committing to a monthly update. We are going to be doing it incrementally because
it makes the most business sense. But Ms. O'Brien agrees with Mr. Pacino to put annual in
there. She looks at this as if you are running power supply division it is going to be difficult.
We should take it according to the law and look at it every month. If it looks like we can do
more and do better, that is why we have attachment one and two. You can add more, and
Page 1 9
we can give feedback and say this is going well, we can do a little bit more. We have got a
lot of costs coming in from a lot of other directions, and we want to make sure that we can
meet it. This is a goal, not a requirement.
Mr. Hennessy clarified, the first sentence we must comply with the law. The second
sentence is just saying we want to smooth it out, right? He does not understand why
comply is in the second sentence.
Mr. Pollart responded, that is a good point. We are not going to incrementally comply with
applicable law. We are going to comply with applicable law. Maybe something along the
lines of the "RMLD shall strive to make incremental changes on an annual basis and delete
"where possible."
Mr. Hennessy agreed to this change. This sentence is making me e,, sense to me because it
is like Mr. Phipps, it is the straight line. There is going to be b[k#f�rs up and down, but we are
going to always try to stay on it to stay on the roadmap, right? W., Pollart replied, yes.
Mr. Talbot stated that, first, there are people who wanted to cornmia , and it is too bad
they could not. He appreciates the efforts of the policy, but we are on. seeing this for the
first time as a board tonight. Public comment was not allowed before „geliberated, and
the state law that this policy references has not yet passed. We also have fresh survey data
showing that two-thirds of Readings customers want us to be aggressive on greenhouse gas
emissions and 60% or almost that are willing to pay more.
Mr. Talbot knows the proposed polic{Yias this opt in approach called renewable choice for
such people, but what we do not knowds'whether opt in is really the best way to leverage
all of that interest, while protecting those who can't pay. ,Mr. Talbot suggested doing
additional research on what has been done elsewhill learn more, before we vote on this.
Because of those unaddres54A.questions, he well k}.voHtlg no on this topic.
i
Chair Stempeck thanh� Mr. Talbot and took note of his objection. Chair Stempeck noted
that pushing this for another year or two years, while we look at all possible
permutations on It 1 e wrong thing to do.
Chair Stempeck stated ,Would like to move forward and ask for a vote on this. Can
we have. a'Ooitcall vote for aCtepting the motion?
Mr. P,ai made a motion seconded by Mr. Hennessy that the Board of Commissioners vote
to appFove Policy 30 undeir the recommendation of the General Manager. Roll call vote:
Chair Steoii Aye; Mr._Hennessy`, Aye; Mr. Talbot, Nay; Mr. Coulter, Aye; Mr. Pacino,
Aye.
Motion carried4'4 0. Talbot voted against the motion.
9
Mr. Hennessy asked w$`Yj%did we not include wood burning biomass? Wood burning biomass
is the one that a lot of us were concerned about. Why it was a just all biomass put into this
motion?
Chair Stempeck stated that he understands the comment, because there are many different
forms of biomass, many of which are very acceptable. T
Mr. Coulter commented that we are planning a future policy by removing the word biomass.
He is a big proponent of going with what the legislation says. If we choose as a group not
to purchase biomass from Palmer, which he believes is a consensus we are working
towards, great.
Page 1 10
Mr. Talbot said that he thinks Mr. Hennessy's modifier on wood burning might be not a bad
idea.
Mr. Pacino made a proposed motion that the Board of Commissioners vote to approve the
exclusion of future biomass as an acceptable renewable or greenhouse gas reduction
resource of generation under Policy 30 on the recommendation of the General Manager. No
motion was taken.
Mr. Hennessy questioned why we are not adding wood burning to the motion.
Chair Stempeck said that he has no issue with putting a wood burning exclusion in the
motion.
Mr. Hennessy made a motion seconded by Mr. Pacino that the Eoard of Commissioners vote
to add the word "wood burning" before biomass to read, " ion of future wood burning
biomass'.
Roll call vote: Mr. Hennessy, Aye; Chair Stempeck, Aye; Mr. Talbot, A"; Mr. Coulter, Aye;
Mr. Pacino, Nay.
Motion carried 4:1:0. Mr. Pacino voted against this motWn.
Mr. Pacino made a motion s that the Board of Commy�s vote to approve the exclusion
of future wood burning biomass as an acceptable able or greenhouse gas reduction
resource of generation under Policy 30 on the recommepdations of the General Manager,
seconded by Mr. Hennessy. '4
Roll call vote: Mr. Hennessy, Aye, Chair $tempe 1 Mr. Pacino, Aye; Mr. Talbot, Aye;
Mr. Coulter, Aye.
Motion carried S:Q;,�m
7. Public Comment
i'
Chair Ste ted that Mie are now at the point in the meeting we would open this up
to public m here is anyone who would like to make a public comment limited to
two minutes before ittive Into Executive Session. There was no response.
i,
Next RMILD Board Meeting {he next RMLD BOC will be March 18 at 7:30 PM. Ms. O'Brien
stated thatthere are several policies that require review, and she would like to give the
Board a w*, or so to review that and provide comments back to her. Ms. O'Brien noted
that we are having the heat pump webinar on March 2 that RMLD may want to attend
B. CAB Meeting
Thursday, March 18, 2021 (tentative): Chair Stempeck
9. Executive Session
At 9:56 PM Mr. Pacino made a motion that the Board of Commissioners go into Executive
Session pursuant to Massachusetts G.L. c.164 section 47D, exemption from public records
and open meeting requirements in certain instances, to discuss competitively sensitive
issues regarding options for power supply and return to regular session for the sole purpose
of adjournment, Seconded by Mr. Hennessy
Page 1 11
Roll call vote: Mr. Pacino, Aye; Mr. Talbot, Aye; Mr. Hennessy, Aye; Mr. Coulter, Aye; Chair
Stempeck, Aye.
Motion carried 5:0:0.
10. Adjournment
At 10:32 PM Mr. Pacino made a motion to adjourn the Board of Commissioners Meeting,
seconded by Mr. Hennessy.
Roll call vote: Mr. Hennessy, Aye; Chair Stempeck, Aye; Mr. Pacino, Aye; Mr. Talbot, Aye;
Mr. Coulter, Aye.
Motion carried 5:0:0
Page 112
GENERAL MANAGER'S REPORT
ANNUAL REPORT CY20
ATTACHMENT 2
D
�y
Y
�,•
r
d
•
PICTURED ON COVER:
"WORKING TWROUGW TWE STORM"
High School Art Contest - First Place Winner
Audrey LaConte
Wilmington High School, Grade 10
"TOUCW OF LIGWT"
Aigh School Art Contest
iecond Place Winner
Julia Kane
Nilmington High School
;rade 10
"RISE UD WI?N RESILIENCE"
Is,
High School Art Contest
Fourth Place Winner
Abigail LeBovidge
Reading Memorial
High School
Grade 10
High School Art Contest
Third Place Winner
Jesse Ding
Wilmington High School
Grade 12
RNING"
All submissions and student write-ups are posted on www.rmld.com. Thanks
to the students who participated for submitting their beautiful artwork!
rt, 3
READING MUNICIPAL LIGHT
DEPARTMENT
Founded in 1894, Reading Municipal Light
municipal electric utility serving over 70,0
of Reading, North Reading; -Wil , 'ngton
RMLD has over 30;000 meter connections
service territory. Residential customers tic
one-third of RMLD's electricity sts W�i �
iwities
mers accou for:
0 commercial and/or
LD serves.
n terms of rical b
and i or -pr
g.# w(RMLD) is a
the towns
L nnfield Center.
its 51 square mile
for approximately
erciai, industrial,
o thi, of sales
44 y
4
BOARD OF COMMISSIONERS
John Stempeck David Hennessy Philip Pacino David Talbot Robert Coulter
Chair Vice -Chair Commissioner Commissioner Commissioner
CITI
N
right):
Chair
North Reading
Vivek Soni, Vice -Chair
Reading
George Hooper, Secretary
Wilmington
Bottom Row (left to right):
Dennis Kelley
Wilmington Representative
Joseph Markey
Lynnfield Representative
2p 5
TO OUR CUSTOMERS
In 2020, the world was subjected to a crisis event in the
form of a pandemic that quickly swept through each
continent, affecting every person, every economy, and
the very nature of our normal existence. As we all came
to full awareness of our ability as individuals and as One,
what did we learn about our resiliency?
Resiliency can be described as the capacity to
recover quickly from difficult events. Tosucceedat
being resilient, whether it be a person, a business, a
community, or the world, inner strength and outer
resources are required to inspire the necessary
flexibility, adaptability, and perseverance. Tobe
successful, we must emerge stronger and embrace
and implement lessons learned, to become even more
resilient.
of a year. Atthe end of February 2020, the RMLD
immediately implemented its EOP HR 20-03, entitled,
"Infectious Disease Outbreak Plan." Withdailyvirtual
meetings since, the RMLD continues to successfully
manage seamless business continuity to all four
communities with daily virtual meetings, ensure
compliance with all CDC, Governor, and local BOH safety
orders, ensure socially distanced essential worker teams
for required healthy staffing levels and OSHA/NESC
compliance, adapt to all necessary remote processes,
and remain aware each day of every aspect of RMLD's
required resiliency as the crisis continues to unfold.
Like all people, this tragedy tested our individual and
overall resiliency as employees. The employees of the
RMLD understand the role of providing the essential
The RMLD provides essential electric service to four
communities. Within our Emergency Operating
Procedures (EDP), we cover all best utility practices to
ensure resiliency for prompt recovery from unplanned
events. These unplanned events that threaten the
loss of electrical service, risk worker/public safety, or
jeopardize assets are modeled for contingency failures
with procedure resolutions always on the ready.
Typically, these contingency models have life spans;
storm damage can call for essential personnel response,
emergency equipment replacement, and restoration
efforts that can sometimes last several weeks or more.
The RMLD relies on the 7 C's of its employees, 24/7,
to ensure electric service, safety of the workforce and
the public, and protection of the assets of the electric
system; all meet the standards of best utility resiliency.
In the case of the pandemic however, the life span of
the public health emergency has rounded the corner
the service territory, accomplished a significant amount
of work. Therefore, it is with great pride that the RMLD
provides its 2020 accomplishments on the following
pages. We also offer great praise to the High School Art
Contest Participants, whose artwork dons the cover of
this annual report, and demonstrates such profound
awareness of the meaning of true resiliency.
Be well,
Coleen O'Brien
General Manager
service of electricity to keep water running, food
Crisis planning can be complex, but is critical. It
cold, healthcare operating, etc. It is with tremendous
establishes priorities, calls for diligent procedure
gratitude that each and every RMLD employee, through
implementation, and verifies for the essentials: essential
their individual ability to be resilient, are the reasons
food and water, essentialD,dRA'[Feworlractices.
ethe
i s strong.
personnel, essential heapare
s
The American Academy oaCh
wa ifting m capital projects to more
of building essential resilin
e-focusedw in 2020 due to material
Confidence, Connection,avail
'li and safe wor radices. The RMLD teams,
Coping, and Control.
despite where they may have been physically located
whether remote or at other temporary locations within
The RMLD provides essential electric service to four
communities. Within our Emergency Operating
Procedures (EDP), we cover all best utility practices to
ensure resiliency for prompt recovery from unplanned
events. These unplanned events that threaten the
loss of electrical service, risk worker/public safety, or
jeopardize assets are modeled for contingency failures
with procedure resolutions always on the ready.
Typically, these contingency models have life spans;
storm damage can call for essential personnel response,
emergency equipment replacement, and restoration
efforts that can sometimes last several weeks or more.
The RMLD relies on the 7 C's of its employees, 24/7,
to ensure electric service, safety of the workforce and
the public, and protection of the assets of the electric
system; all meet the standards of best utility resiliency.
In the case of the pandemic however, the life span of
the public health emergency has rounded the corner
the service territory, accomplished a significant amount
of work. Therefore, it is with great pride that the RMLD
provides its 2020 accomplishments on the following
pages. We also offer great praise to the High School Art
Contest Participants, whose artwork dons the cover of
this annual report, and demonstrates such profound
awareness of the meaning of true resiliency.
Be well,
Coleen O'Brien
General Manager
HIGHLIGHTS
RMLD continued to advance its programs and initiatives to improve overall electric system performance and
increase organizational efficiency and productivity despite challenges from the COVID-19 pandemic. Highlights
from 2020 include:
• Developed and implemented operating procedures to ensure service/business continuity despite lobby closure
and other operational changes required to maintain safety during the COVID-19 pandemic.
• Successfully implemented electronic signatures as well as paperless accounts payable and payroll processes.
• Achieved clean financial audit with no management letter.
• Executed non -carbon power supply contracts for 25.3% of RMLD's resource portfolio, positioning the RMLD for
compliance with pending legislation that will require power supply be net -zero carbon emissions by 2050.
• Launched enrollment campaign for alerts as part of the upcoming rollout of the Customer Notification System
(CNS). Once launched, the CNS will provide automated unplanned outage communications via phone, text, and
email with additional alert categories planned for Phase 2. Continued implementation of the Integrated Voice
Response (IVR) System and Outage Management System (OMS), which are necessary components to sending
outage and restoration information to customers.
• Launched a Customer Satisfaction Survey to obtain input and feedback from residential and commercial
customers on a variety of topics. Results are available at www.rmid.com.
• Helped fund over 40 new solar installations in RMLD's service area through participation in the Commonwealth's
Municipal Light Plant Re m.RM esign f e$750,000 in fundingfor
solar projects. The pr am has a nded i 202
• Expanded programs crease is ificat th area in ding:
• Updated the Sour ea ump at rogra o r a largerfin ial incentive and partnered
withavendo deed ational chnical p rttocustome and contractors.
Launched Cordless Electric Yard Equipment Rebate.
Launched Residential Electrical Panel Upgrade Rebate.
Installed an additional dual -port public electric vehicle (EV) charging station in the newly renovated
customer parking lot.
General Manager
Coleen O'Brien
and 2020 Board
Chair John
Stempeck
with RMLD's
new public EV
charging station.
HIGHLIGHTS CONT.)
Continued strategic planning to address revenue generating opportunities through economic development and
programs.
Continued to safeguard IT infrastructure.
Completed significant system reliability upgrades throughout RMLD's service territory.
Continued implementation of meter mesh network program.
Continued planning and design for new Wilmington substation to address existing capacity.
Continued implementation of Organizational Study recommendations.
Successfully continued public education and outreach efforts during COVID-19 restrictions by transitioning
community events from in-person to virtual.
Staff's 2020 accomplishments are detailed on the following pages.
2020 STATISTICS
Retail Sales - 651,179,904 kWh
System Peak Demand - 163,970 kW occurring on July 28, 2020, at 2:00 pm. This was 5°0
lower than the highest peak demand of 172,493 kW set in August 2006.
Peak Demand Reduction - Peak demand reduction programs and activities offset
wholesale power supply (capacity and transmission) costs by approximately $900,000; these
savings are passed directly to RMLD customers.
Pole Installations and Replacements - 95
Meter Replacements - 460
DigSafe Calls - 4,232
New Services
Reading:
• 111 residential
• 11 commercial/I dustrir
Wilmington:
• 27 residential
• 25 commercial/industrial
North Reading:
• 10 residential
• 1 commercial/industrial
Lynnfield:
• 4 residential
• 2commercial/industrial
RMLD earned the American Public Power Association's
Certificate of Excellence in Reliability again in 2020.
Total:
• 152 new residential services represent a 56% decrease from those installed in 2019.
• 39 new commercial/industrial services represent a 5% increase from those installed in
2019.
LEADERSHIP
• Successfully ensured continuity of service through
the COVID-19 pandemic with daily virtual meetings
and the implementation of an infectious disease
emergency operating procedure and remote work
processes while maintaining compliance with CDC,
state, and local safety orders.
Participated in Town of Reading Incident Command
team forcrisis management.
Resolved the Town of Reading payment issue through
diligence of communication between the RMLD Board
of Commissioners, each of the town's governance
boards, the RMLD Citizens' Advisory Board, and solid
financial impact analysis utilizing all operational and
power supply projections.
Generated under FCC order, a Small Cell Master Agreement template and all technical specifications;
coordinated and provided samplesto each town on aesthetic policies.
• Actively involved in the development of power supply portfolio standards for Massachusetts Municipal Light
Plants (MLPs) which were included in a pending comprehensive climate bill that will bring the state to net -zero
carbon emissions by 2
• Actively involved in in stry ch a feder nd s e els t itigate imps to the RMLD and other not-
for-profit municipal ut ies.
• Continued to manage, legat o r,me r, supp t impact of the sis in addition to transitional
culture change.
• Continued to educate the reactive and proactive nature of the electric utility model through the development of
emergency/non-emergency procedures and short- and long-term planning.
• Continued cyclic policy review for Board of Commissioner approval and legal compliance.
• Continued implementation of Organizational Study recommendations: Phase II complete; Phase III underway.
• Completed annual implementation of long-term Reliability Study recommendations.
• Communicated effectively, frequently, and with transparency, to educate and inform the RMLD Board of
Commissioners and the Citizens' Advisory Board on the general information pertaining to the health and
operations of RMLD, along with any issues relating to governance or unusual situations.
• Continued development of internal efficiency and automation measures within the electric and business
continuity processes including SharePoint documentation organization, Division Dashboards, and electronic
signature implementation.
• Continued strategic planning efforts within each division and holistically as the RMLD.
• Continued succession planningto ensure seamless transition upon employee retirements and attritions.
• Utilized Storm Liaison phone to inform key public officials of specifics on storm related activities.
• Provided significant input and support of public power in legislative acts.
• Continued six-year transparent budget, financial plan, capital plan, and long-range technology roadmaps.
• Held two virtual all -hands company meetings to facilitate internal communication.
• Held virtual Public Power Week employee recognition event.
• Continued to develop and enhance communication between the Town Select Boards, the RMLD Board of
Commissioners, and the RMLD Citizens' Advisory Board. q
W-
COMMUNICATIONS AND
COMMUNITY RELATIONS
Successfully communicated lobby closure and other operational changes resulting from the pandemic to
customers and stakeholders.
Transitioned annual 4th grade art contest to a voluntary/remote contest to accommodate schools
conducting remote learning.
Shifted from an in-person to a virtual Homeowner Info Session event to continue customer education and
engagement in new remote environment.
Published virtual electric vehicle test drive videos during National Drive Electric Week to continue to educate
customers on the benefits of plug-in electric vehicles.
Created virtual activities and videos to recognize and celebrate Public Power Week 2020 including:
• Virtual story time video about electricity foryoung children in collaboration with local libraries.
• RMLD lineworkervideo to highlight the work of operations and line crews.
• Public power in Massachusetts video to highlight the benefits of public power in Massachusetts in
collaboration with other Massachusetts Municipal Light Plants (MLPs).
• Energy Efficiency Photo Scavenger Hunt.
• Kids ExperimentActivity. Launched a Customer Satisfction Survey to
obtain
input and feedbackfr(Evnft
customers on avarietftopic
at www.rmld.cc
Launched enrollmentIrm)aip
email alerts as part ofd
Customer Notification System.
Continued use and promotion of Twitterto
communicate area outage information and Shred the
Peak alerts, expanding followers to approximately
3,800.
Continued monthly welcome email to educate new
RMLD customers on available programs and services.
• Continued residential Shred the Peak program,
expanding the opt -in email list for alerts to
approximately 2,600 customers.
• Continued working relationships with state and national utility associations.
• Communicated effectively with community and business interests in the fourtowns.
• Highlighted benefits of receiving electric service from the RMLD in order to foster economic development to
attract new customers and retain existing customers.
• Communications Manager recognized with utility industry award for excellence in utility public relations
from the Municipal Electric Association of Massachusetts Communications and Energy Services Committee.
;00000 -
Vit --sem Il
BUSINEWFINANCE AND
INFORMATION TECHNOLOGY
BUSINESS/FINANCE
• Achieved clean financial audit with no management letter.
• Completed audit activities virtually over a five-week period.
• Successfully led the initiative for electronic signature and accounts payable paperless processes.
• Successfully led the initiative for electronic timesheets and payroll paperless processes.
• Initiated and maintained successful quarterly communication meetings with the Town of Reading Finance
Department.
• Initiated integrated processes and procedures across divisions.
• Developed a cohesive relationship between Payroll and Human Resources for employee benefits.
• Filed the CY2019 Department of Public Utilities Annual Return on time.
• Presented and obtained approval on the CY2021 Capital and Operating Budgets.
• Worked diligently and successfully with overdue customers to provide payment plans for continued
payments.
• Successfully completed transition from fiscal to calendar year.
• Compiled Budget, Capital Expense, Expense, and six-year plan.
• Successfully managDateso
B• Provided monthly B h bud o ac I n Ca al Expense an pense.
• Provided monthly u -y ials.• Provided monthly uti ent t, er o m yment Bene (OPEB), and Town cash
reconciliation.
Provided a fund balance detailed synopsis beyond audit report to the Town.
Provided financials on rate of returns based on Capital Expenses and Town Payments.
Continued E-paystubs, E -stock sheets and developed Sprypoint mobile work order system.
TECHNOLOGY
• Identified and isolated cyber intrusion; successfully restored all systems.
• Hired independent consultant for IT investigation.
• Commenced restructuring of IT Division.
• Incorporated all report recommendations and lessons learned after recovery from cyber intrusion; updated IT
systems defined roadmap.
• Upgraded or phased out machines with outdated operating systems.
• Conducted a full inventory of IT assets.
• Consolidated and upgraded servers to virtual.
• Completed migration of Utility Authorization Number(UAN) process from in-house form to cloud -based work
order system.
• Completed SharePoint Online to Office 365 company -wide update and redesigned internal home page—
paperless transition ongoing.
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