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Home My WebLink About2017-01-11 Board of Selectmen HandoutDeputy Chief David Clark Graduated Reading High School in 1989 Has a Masters Degree in Criminal Justice from Western New England Certificate in Leadership from Suffolk University. Joined the US Army after high school and served as a Military Police Officer. He deployed to Panama, Cuba, Saudi Arabia and Iraq. He was hired by the Reading Police in April of 1995. Worked as a night patrol officer. Promoted to Sergeant in April of 2005. Worked as a night patrol supervisor. Promoted to Lieutenant in July of 2014. Worked as the night patrol commander. Promoted to Deputy Chief in August of 2016. While on the department: RAD instructor raclKIDS instructor Field Training Officer then as a supervisor for the FTO program New hire coordinator Commander of the Honor Guard Unit Being pinned by his father Rufus Clark of Reading. Who is a Reading High class of 1960 graduate. Police Department FY18 Budget Overview The Reading Police Department budget request for FY18 is requested at $4,777,250, or -0.7% when compared to FY16. Over 95% of this budget is spent on personnel. Staffing Wages ($4,510,550; -0.6 %) In the FY18 budget request, the Police Department is budgeted for 41 sworn officers, this is down from 42 sworn officers in FYI 7, two civilian office employees, a civilian part- time Parking Enforcement Officer, a civilian part- time Animal Control Officer, 19 per diem school crossing guards, and one full -time and one part-time position from the Reading Coalition Against Substance Abuse ( RCASA). The RCASA positions that will show in the Police Department budget are fully grant funded positions for FY18. The salary lines meet all contractual agreements, which currently are in negotiations, and direction regarding non -union compensation. This would include steps and cola adjustments. Expenses ($266,700; -2.1 %) The Department's expense budget has been decreased by 2.1 %. We are currently under negotiations with the Town of Wakefield to regionalize the Animal Control Officer functions. There has been $50,000 dollars set aside to fund that regionalization. Dispatch FY18 Budget Overview The Reading Public Safety Dispatch budget request for FY18 is funded at $575,575, a 1.8% increase compared with FYI 7. Over 95% of this budget is spent on personnel. Staffing (11 FTEs) Wages ($550,075; +1.9 %) Dispatch is currently staffed with ten civilian Telecommunicators and one civilian Head Dispatcher who works several shifts per week as a Telecommunicator and oversees the administration of the Dispatch center. In addition to Town funding, $50,000 in 911 grant funds are used to offset existing salaries. This grant is not guaranteed and can be discontinued at any time. The salary lines are meeting all contractual agreements, which currently are in negotiations, and direction regarding non -union compensation. This would include steps and cola adjustments. Each year this field becomes more complex due to changes in technology and in the Emergency Medical Dispatch requirements. The Reading Dispatch Center is in compliance with all requirements. Expenses ($25,500; 0.0 %) Dispatch has gone through major changes in staffing over the past few years. In addition, the Town has increased the overall staffing levels, which has caused an increase in initial uniform and training costs. 25000 20000 15000 10000 5000 0 600 500 400 300 200 100 0 Reading Police Department Stats Police calls for service written citations 2014 ■ 2015 ig 2016 Police Stats r r A arrests - ADULT summonses & protective custody my crash overdose totals only hearings investigated 2014 ■ 2015 W 2016 TOTAL Part 1 Larceny Burglary Robbery Motor Vehicle Theft Aggravated Assault Arson Rape Criminal Homicide Part 1 Crimes 0 50 100 150 200 250 % 2016 2015 TOTAL Part 2 Family Offenses, Nonviolent Vandalism Fraud Driving Under the Influence Drug Violations Simple Assault Stolen Property Offenses Trespass Criminal Harassment Forgery and Counterfeiting Runaway Pornography Disorderly Conduct Weapons Violations Sex Offenses Gambling Offenses Extortion Part 2 Crimes 0 50 100 150 200 250 300 350 400 450 500 1 4 2016 2015 155 150 145 140 135 130 Detective Unit Investigations 2014 ■ 2015 10 2016 Quality of Life Issues Quality of Life Issues (Continued) 180 162 160 144 140,,.y �N 120 100 80 60 40 26 17 2O: N, 24 23 12 17 9 12 m2015 ,,-m,2016 �1 m2015 ,,-m,2016 40000 30000 20000 10000 0 2500 2000 0 1500 'v ao 1000 Y CL DO Dispatch 33950 32963 30965 4087 4124 4429 log entries 2014 ■ 2015 19 2016 access stickers Parking Officer 2014 2015 2016 parking citations $$$ generated Support Services $60,000.00 $50,000.00 $40,000.00 $30,000.00 $20,000.00 $10,000.00 Support Services is staffed with 3 police officers, the Traffic and Safety Officer, Armorer and Fleet Maintenance Officer, Community Service Officer, and one civilian who functions as the parking enforcement officer and animal control officer. The Armorer and Feet Maintenance Officer is responsible for processing all license to carry applications as well as any issues, maintenance of all firearms (including recertifying all officers with their firearms) and department vehicles. MGL c.140 s.131(e) and MGL c.140 s. 129B requires all local police departments to process and conduct background investigations on every resident who applies for a gun license. Each application takes an estimated 3 hours of work (sometimes more if the background requires additional checks). The Reading Police Department processed 216 new applications for 2016, for about 81 8 -hour working days of time this year. In addition to the 216 there were an estimated 50 applications carried over from 2015 that needed administrative attention in the licensing system in order to get cleared and issued. The Traffic and Safety Officer has many responsibilities, a few take up a significant portion of time. During the school year this officer is responsible for scheduling, training, reviewing and payroll for all of the town's crossing guards. The Traffic and Safety Officer maintains all of the cruisers traffic radar units and maintains the certifications for these units. This officer is also responsible for all of the speed boards and message boards which were deployed to over 70 different locations for various events. The Community Service Officer was put in place in 2016. This officer is our main community liaison. Over this past year the Community Service Officer worked as a liaison to the public regarding business complaints; on the third Tuesday of every month — Lunch at the Senior Center with our Senior Citizens; handles all solicitor applications /badges; serves as our Human/Elder Services /Protective Services Liaison; gave multiple station tours with safety talks to various boy scout /girl scout groups; performs civilian employment fingerprinting, worked with Sherriff Koutoujian and the Middlesex Sherriff s Office to coordinate L.E.A.R.N Program — Identifying and Protecting Yourself From Existing and emerging Scams — gave presentations at the Pleasant Street Center, Sanborn Place and The Residence at Pearl Street; organized four Coffee with A Cop events; organized two Rape Aggression Defense Women's self - defense courses; re- implemented the Helmet Incentive through the Summer — Kids wearing helmets got citations for a free ice cream or slice of pizza — donations from various businesses; was involved with the Fall Street Faire Committee's planning of the Fall Street Faire; organized the Citizen Police Academy; among other activities. Public Records Requests An average of 360 public records requests per year were made in 2015 and 2016. A request is first received by a member of our civilian clerical staff to be reviewed and processed. The request then goes to our Lieutenant Detective, who gathers the info, and redacts all personal information that needs to be taken out. This process can take several minutes to many hours. The clerk then makes copies of all of the reports or audio recordings and follows up with the requestor within the mandated 10 day period. Conclusion Providing the community with the highest level of police service is the goal of this Department. To achieve this goal, we need to work with and for our community. The members of this Department will continue to work hard and show our dedication and unwavering commitment to accomplish this mission. Respectfully submitted, Mark D. Segalla Chief of Police Su st nce A use Prevent*ion Presented by: Erica McNamara, MPH, Certified Prevention Specialist RCASA Director Reading Coalition Against Substance Abuse � � +� 1 _ � 2-yr $1 OOK for Mental Health First Aid training for schooi:� staff, police and community (expired 9/29/16) FYI 7 RCASA Budget i?$ \$$0 supported for 1 grant. This funding for Drug Free Communities expires in FYI 9. RCASA will have the opportunity to apply 4^a ? additional STOP Act Grant to reduce underage drinking of $50,000 per year x 4 years (March 20 \\} A federal Rx drug grant will be available through SAMHSA, projected for March 2017 (grant size not known). State grants are expected but may be in the form of regional partnerships. GOALS Establish and strengthen local collaboration in support of local efforts to prevent youth substance use. LEADERSHIP The RCASA Board meets monthly and includes 24 STAFF ME =0- 0 % Time Spent by Director BURN M-9 % Time Spent -Putreach Cooed. M Pl„anninci,iC-j j,,dinEitii-iri ('0%M Publil, Speaking Education f4o ,S', M Case I 3 'Sffi C."Lltreach Projects, Data Collactiono'.Anal,osi3 (201,,o;i i Collaboration- Significantly • •: alcohol • local homes Alcohol 1.1 million pills, collected through Rx Round Up. Alcohol access reduced through compliance and policy e Alcohol "" (past 0 days) Alcohol free (no binge drinking) 2005 20K 62% 71% 78% Interdepartmental programming • •, 167 youth • court system and provide alternatives to school suspension. 2012=2016 Divo Referrals 170 youth, ac jes 14=20 Reading Felice 158 Middlesex DA's Office 12 BSTANCES s E'j s C .. Alcohol A Marijuana Alcohol/ Other drugs 6 Marijuana 1% \ C s; S >sc Reading Vernorial High School 77% J5 j% l edI " "'al, ton, 'Bin H -S. _=tie's C o 1!6ae O -' of schocl'� Teens 1300 hours of • f service. M-G 4 0 GO 3 C, G Of 20,60 1 COG 0 1 1 1 1 1 1 1 2Gl0 2G11 2G12 2G13 2C,14 ME 2C?l6 0 Rx bottles processed 3 5, Ce '40ce1 2650 2 GG ce 2 0, 1 IS 2y6 1,6, First Aiders Trained M Youth Ref • rred Introducing SA P, YOU'l IV M VN IM HEALTH New Resource Rolled Out-11/1/11 Phe Town of Reading has contracted v;itrl a unique HELPLINE service staffed by licensed clinicians, t',,"-iat can help children, teens, & adults in [eadlnp become conriected- with mental health care. Ge". provider matules that Call 1-888-244-6843 (toll free) is M-F * garn-Spm d �I 7A V C� E :a �>,,J/ . rA r/2 C� 4� o 4� W POEMV C� v V O 4� W V C� o �o �* w w 'SOS OFRE9o'N o TOWN OF READING d s39P1NCORQO�P Public Services Department c • t# �= � 11, "19) E 11 ri Y Public Services— Boards, 3 . Committees, Commissions As of 1/3/17 *Indicates a regional shared position ANNUAL COMMUNITY EVENTS 411kT, I Z T:IIYA Mo. Events Hrs Who attends hrs Time Sponsor OT Cost March Recreation Egg Hunt 3 Jenna, Sue 12 Comp Recreation $540.00 March Fire Fighter Dinner 2 Jane (2.5), Sharon(2.5), Kerry (2.5), Alyse(2.5), Joe (1.5) 11.5 Comp Fire Fighters Assoication $517.50 April Volunteer Dinner 1.5 lane (2.5), Sharon(2.5), Kerry (2.5), Alyse(2.5) 10 Comp Elder Human Services $450.00 April Recreation Bingo 1.5 Sharon, Jane, Kerry 4.5 Comp Recreation $202.50 May Memorial Day Grave marking 8 Kevin 8 Comp Veterans Services $360.00 May Memorial Day Ceremony 8 Kevin 8 Comp Veterans Services $360.00 May `Gardep Ciui%P,iant sa(e 1f17i fl : DiscontJnued Staff Atfanding 0- . - 11 na Gardep tI itjCCR $0.00 , May Recreation Mother's Day Tea - 1 Jane (2.5) /Jenna 2.5 Comp Recreation $112.50 May YWL Senior Prom (Spring Fling) 4 lane (5), Sharon (5), Kerry (4.5), Alyse (5) 19.5 Comp Young Women's League $877,50 May Lions Club Dinner 2 Jane (2), Sharon (3), Kerry (1.5), Alyse (2) 9.5 Comp Lions Club $427.50 June Friends and Family Day 4 Kevin, Donna 8 Comp Lions Club $360.00 June Friends and Family Day (Intl Set -up) 6 Jenna 12 Comp Lions Club $540.00 June Fireworks /Fun Run 5 Jenna 10 Comp Friends of Reading Rec $450.00 June COA Chinese Dinner 2 lane (2), Sharon(3), Kerry (1.5), Alyse (2), Joe (2.5) 12 Comp Council on Aging $540.00 July Sunday Concerts on the Common - 4 weeks 12 Jenna 12 Comp Recreation $540.00 July COA Lobster Roll Dinner 1 Jane (.5), Kerry (2.5), Sharon (3), Joe (3) 9 Comp Council on Aging $405.00 August Sunday Concerts on the Common 1 week 3 Jenna 3 Comp Recreation $135.00 ALgUSt Reereat {OnDinpejMbYie „bj$CUl�tih112d- „nd N /E$YR $0.00 Sept Fall Street Faire -Booth 5 Kevin 5 Comp Fall Street Faire Comm $225.00 Sept Fall Street Faire Inspections 3 Joan /Casey 6 Overtime Fall Street Falre Comm $270.00 Sept Fall Street Faire 10 Jenna 20 comp Fall Street Faire Comm $900.00 Sept Fall Street Faire 5 Jane 5 Comp Fall Street Faire Comm $225.00 Sept Fall Street Faire 5 Donna 5 Comp Fall Street Faire Comm $225.00 Sept Ogunquit Trip 1.5 Sharon 1.5 Comp Elder Human Services $67.50 Oct. Halloween Parade 3 Jenna, Sue 9 Comp Recreation $405.00 Oct. Police Ham & Bean Supper 1 Kerry, Sharon, Joe 4.5 Comp Patrolman of Reading $202.50 at . RecfatlonPUmp(s{nPa7ntirig'' -; . .. ahtJ Uisc , _ , So u,oB Oct. Downtown Trick or Treating 1.5 Jenna (.5) /lane (.5) 1 Comp Recreation $45.00 Nov. Veterans Day Events /Breakfast 6 Kevin 6 Comp /OT Vets /Human Elder $270.00 Nov Nplllay Trae ltglitipg 0, .t?lscontinued Staff Attending, fl;` ^ J1/A Ghambepaf` ommerce Nov. Veterans Breakfast 2 Jane 1 Comp Veterans Services $45.00 Nov. DKJ Foundation Outreach 3 Jane 3.5 Comp DKJ $157.50 Nov. Legislative Thanksgiving 4 Ja ne,Sharon, Kerry 12 Comp Rep. Jones and Dwyer $540.00 Des "Ghdila�ter$reakfa`st AiscontiriDed . . 0 ?: .. na , .; .. Rgcreatiori /ENS :. 50.00 Total 231 $10,395.00 Cost of Nighttime Government - Not Including Daytime Hours or Other Support (e.g., Town Counsel) Board Staff Qty Sub tot Length Hours Rate OT Rate Direct Costs Indirect Costs Total JD 21 3.5 73.5 $64.00 $96.00 $7,056.00 CPDC 1M 21 3.5 73.5 $42.00 $63.00 $4,630.50 CS 21 3.5 73.5 $26.00 $39.00 $2,866.50 21 $14,553.00 COA JB 10 2 20 $35.00 $52.50 $1,050.00 10 $1,050.00 BOH DF 10 2.5 25 $23.00 $34.50 $862.50 SD 10 2.5 25 $40.00 $60.00 $1,500.00 10 $2,362.50 CONCOM vacant 24 1 4 96 vacant vacant $1,000.00 CT 24 1 4 96 $32.00 $48.00 $4,608.00 $5,608.00 24 ZBA KS 23 2.5 57.5 $30.00 $45.00 $2,587.50 JD 9 2.5 22.5 $64.00 $96.00 $6,144.00 JM 10 2.5 25 $42.00 $63.00 $2,646.00 23 $11,377.50 HDC KS 12 2 24 $30.00 $45.00 $1,080.00 12 $1,080.00 Rec Comm GF 12 2.5 30 $35.00 $52.50 $1,575.00 12 $1,575.00 FSF vacant 20 2.5 50 $35.00 $52.50 $2,625.00 20 $2,625.00 $40,231.00 TOTAL 112 2.86 691.50 57.46 $8,396.50 $31,834.50 Impacts of "Leaner, Flatter PS" • Fewer resources for the "nice to have" • Rec. more focused on programs, not running the FSF as in years past (FSF Committee will) • Sharper focus on where resources go • Close PSC at 3:00 p.m. (staff stays but center is closed to the public) • Reduced participation in community events • Building staff more accessible M -F; less counter hours through the week including Tuesday nights Buildin_g / Inspections Division Lead: Part -time Inspectors & Full -time Permits Coordinator f PERMITTING ACTIVITY - CALENDAR YEAR 2016 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Number of Permits Building Permits Issued 814 907 754 721 680 759 815 851 784 892 1239 1129 Wiring Permits Issued 661 680 578 573 486 503 543 652 652 716 671 772 Plumbing /Gas Permits Issued 740 762 616 633 576 571 617 729 726 828 763 754 TOTAL 2215 2349 1948 1927 1742 1833 1975 2232 2162 2436 2673 2655 Revenue Generated by Permits Building Fees Collected $274,303 $346,910 $410,366 $329,435 $253,031 $218,086 $277,178 $235,134 $259,161 $420,332 $561,532 $451,849 Wiring Fees Collected $50,279 $42,082 $54,414 $42,187 $36,932 $35,998 $38,845 $44,877 $45,353 $73,980 $73,298 $80,540 Plumbing /Gas Fees Collected $23,399 $28,883 $29,482 $26,132 $25,750 $23,142 $28,274 $28,853 $28,323 $52,491 $38,746 $43,368 TOTAL $347,981 $417,875 $494,262 $397,754 $315,713 $277,226 $344,297 $308,864 $332,837 $546,803 $673,576 $575,757 Inspections Building Inspections 1703 2026 1255 1465 1259 1212 1209 1271 1257 1337 1753 1769 Wiring Inspections 1232 1330 1028 1072 930 930 859 846 1016 1098 659 1036 Plumbing /Gas Inspections 1183 1352 815 882 783 783 624 731 1059 998 1051 1467 TOTAL 4118 4708 3098 3419 2972 2925 2692 2848 3332 3433 3463 4272 f Building / Inspections 1400 1200 1000 800 600 400 200 0 A ti.` btiItioyotioyytioyLtioy 'itioyatioyytioy� $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $0 fpm 00 Q/ O ei N M :f 0 0 O O O O O O O O O O N N N N N N N N N N Building Permits Issued Wiring Permits Issued Plumbing /Gas Permits Issued Building Fees Collected Wiring Fees Collected -,,�� ,- Plumbing /Gas Fees Collected TOTAL Ins ections 2000 — ,_._.__.___,,.........._.._ 1800 -- — 1600 1400 — Building Inspections 1200 1000 —M— Wiring Inspections 800 - h.Ay 600 ary - Plumbing /Gas Inspections 400 w 200 — 0 8 O O O N N N N O O O O N N N N O O N N L' Plannin_g Division Lead: Julie Mercier, Community Development Director Overview: • Streamlined development review process • Minor Site Plan Review (MSPR) — added in 2011 (admin approval or CPDC review depending on nature of work) Development Review Team (DRT) - meetings for all major projects Pre - Construction meetings - for all projects (MSPR, SPR, 40B, etc.) Permit Tracking and Coordination —Planning, Construction and Occupancy (site visits & coordination with developers) • Collaboration with CPDC: • Jurisdiction / oversight of 2 Smart Growth Districts: Gateway SGD (2007) & Downtown (2009) • Administration of Sign Bylaw and Certificate of Appropriateness process — 2010 • Zoning Amendments to simplify and streamline, while regulating as needed • Administration of Zoning Enforcement / Violation process • Led Regional Housing Services Office — Coordinator position located in Reading • Involvement in regional planning efforts through North Suburban Planning Council (NSPC) • Procurement / management of consultants for long -range planning initiatives • Master Plan (2005), Parking Study (2009), Housing Production Plan (2013), Bike & Pedestrian Plan (2014), Cultural District Exploratory Study (2014), Economic Development Action Plan (2015), Hazard Mitigation Plan Update (Ongoing) • Work with Economic Development Director / downtown revitalization / cultural programs • Grant applications to support efforts • Support b /c /c's as needed — ZBA (408's), Historical Commission, others Departmental Changes: Introduction of ViewPermit in 2013; Permits Coordinator in 2016 Key CPDC Stats: CY Meetings Zoning BVIaw Amendments 2003 17 1 2015 23 2016 15 + 4 joint meetings Intangible Story: Julie has worked here forjust over a year and has developed a much more efficient approach to Planning and Development Review. Her expertise in planning and design has provided applicants with solutions that their own design teams didn't think of. Regional Housin_g Services Office Reading is the Lead Community, staff is located in Reading Town Hall Laurie Stanton, Regional Housing Coordinator for four towns Town of Reading SHI as of 12121116 • Need to demonstrate the development of 48 units (0.5%) per year for a one year certification Current SHI Census 2010 Total Housing Units 9,584 Total SHI 746 Current %Subsidized 7.78 Projected SHI Units by Project 2016 -2017 Johnson Woods 0 Johnson Woods 11 7 40B Reading Village 68 40B Schoolhouse Commons 20 Current + Proposed 841 Future % Subsidized 8.77 Additional SHI Needed 117 Total SHI Needed 958 Subsidized 10 10 Historic Division Lead: Volunteers with some support from Planning & Admin Staff Additional Services since 2003: • West Street Historic District created — 2004/2005 • West Street Design Guidelines adopted — May 2006 • Study Committee for creation of Summer Avenue Historic District • Summer Avenue Historic District created — November 2014 Key Historic District Commission Stats: CY Meetings 2003 Did not exist 2013 10 2014 15 2015 18 2016 7 Key Historical Commission Stats: CY Meetings Demolition Delay Applications 2003 21 4 2015 19 8 2016 15 1 MI Conservation Division Lead: Chuck Tirone, Conservation Administrator Current Activities: • Provide excellent customer service by working with applicants through the application process • Support the Conservation Commission , especially by attending many site visits that previously were not possible with limited hours • Collaborate with Planning and Building staff, and attend pre - development meetings • Coordinate with Boy Scouts and Schools to facilitate workshops on environmental issues • Oversee maintenance and rentals at Mattera Cabin • Outreach at town events 2016 Changes, Additions & Successes: • In FY16, the Conservation Administrator went from part -time to full -time as part of the departmental reorganization. • The added hours provide the Conservation Administrator more availability to assist applicants, as well as the ability to go outside the office and provide intangible services that are difficult to quantify. • The Conservation Administrator assumed responsibility for Mattera Cabin maintenance and rentals. • Mattera Cabin was used 92 times for Reading Recreation program days and 20 rental days for a total of 112 active use days. • Relaxed regulations have increased the number of Minor Project reviews. • Revenue from fees is up significantly due to several large projects in town Intangible Story: An elderly, recently widowed applicant had plans to move into her son's house after an in -law addition was built, but it was December, and the site had conservation concerns. Worried about the winter weather delaying her plans she called the Conservation Office. The first step Chuck took was to conduct a wetland delineation to determine if the project was viable and to understand the full scope of the perm it requirements and timeframes. Chuck made several site visits to the property, during which a mature Oak tree was identified as a safety hazard to the new addition. Removing it would be an amendment to the original permit, and her consultants were recommending a full Notice of Intent filing. However, after Chuck finished his due diligence, it was decided that a Determination of Applicability, the quicker solution, could be filed for the project. Within 6 weeks construction started and was finished before the spring, allowing her to move in on time with her family. M Conservation 45 40 35 30 25 20 1s 10 5 0 MP's RDA's EXT's AM OOC's Permits Issued 90 88 68 83 64 60 51 66 46 68 68 72 • MP's Minor Project • RDA's Det. of Applic. F9 OOC's Order of Cond. ® ORAD's Resource Delin. ® EXT's Extension * AM OOC's Amended Order lei Conservation $40,000 $35,000 $30,000 $25,000 $20,000 $15,000 $10,000 $5,000 $0 Fees Collected Year 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 ® RGB General Bylaw WPA Wet. Protect. Act 14 Elder/ Human Services Division Lead: Jane Burns, Human Elder Services Administrator Current Activities: *Daily operation of the Pleasant Street Center *Providing senior programming for residents 60 and older and Human Services programming for residents under 60. •Holiday Meal programs •Offering over 40 programs at the Pleasant Street Center including fitness, bingo, book club, writers groups, movie days, birthday luncheons, games, hair dressing to name a few. •125 Volunteers working on programs and projects such as Senior Newsletter and Senior Tax Work -Off program, Receptionists and Kitchen help. •Coordination of Transportation programs such as the Senior Van, Reading Response Medical Transportation and Volunteer Escorts *Referrals for health care, financial assistance, food stamps, etc. *Reporting for local, state and DOT 2016 Changes, Additions and Successes: *Monthly Memory Cafe in collaboration with the Public Library (a social gathering for someone with a memory loss and their caregiver) •Fire /Police /EHS monthly roundtable meeting to review critical cases and areas of concern in the community. This allows for more informed response for all Departments. *The Property Tax Worker Program has maximized the allotted number of spaces at 30 workers. Key Stats: See next few slides, graphical presentation Intangible Story: Resident had stroke 6 years ago and has subsequently developed dementia and declining health. At the time the resident was referred, the couple had no support in place. The spouse was providing all care and rarely left the house in 4 months, relying upon neighbors to do errands and groceries. The couple are 'young' seniors in their late 60's /early 70's. The Case Manager visited the couple bringing them a meal. The Nurse Advocate was introduced to the case due to the overwhelming declining health conditions. The couple is over income for MVES, The Case Manager and Nurse Advocate worked with the couple to arrange for Hospice and care in the home. As one spouse remains home bound with proper care, the other spouse is able to take care of family business as well as visit with family. (43 client visits since April. This is an example of Kerry taking on more intense cases) I9 Elder/ Human Services 7000 6000 5000 4000 3000 2000 1000 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Meals Served Fitness Programs =-Yw& Recreation Van Rides m* Elder/ Human Services 4500 4000 3500 3000 2500 2000 1500 1000 500 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16 Contacts Nurse Advocate Contacts 17 Health Division Lead: Steven DiLauro, Health Agent Current Activities: • Conducts inspections as needed regarding nuisance complaints, housing, food establishments, tobacco, swimming pools, camps, churches, tanning salons, septic systems and all other permitted establishments. • Enforces Public Health regulations, environmental programs, and State environmental and sanitary codes. • Conducts mandatory minimum of two routine inspections for all Medium /High Risk food establishments and a minimum of one routine inspection for Low Risk food establishments (convenience stores, gas stations, etc.). • Sets up, through the Public Health Nurse, Flu Clinics at Police Station, Fire Department, DPW, and multiple schools in town. 2016 Changes, Additions & Successes: • The Health Division Includes: Public Health Nurse, Health Inspectors, and Administrative Secretary. • Corresponds with Fire and Police when an emergency relates to housing and nuisance violations. • Participates in the Greater Lawrence Public Health Coalition on a monthly basis in regards to Emergency Preparedness. • Board of Health voted to Increase tobacco regulations. • Plans to begin completing all inspections electronically. • Spreadsheets for inspections have been implemented and were effective in 2016. This information allows the Health Agent to track inspections, view time management and progress. • Standard Operating Procedures were created for Flu Clinics. Key Stats: • 221 Routine Food Establishment inspections. • 7 new Food Establishments that came into Reading - each obtained a Pre - Opening Inspection before final approval. • 71 complaints were documented between housing, nuisance, and food. • 985 Flu Vaccines were given this season from the Public Health Nurse. • 22 Flu Clinics were hosted by the Health Division. Intangible Story: In the month of June, Steven DiLauro began working closely with property owners and establishment to improve management of trash areas. Steven also provided fact sheets to the owners on how to prevent rodent activity in the area. This resulted in better practices with regard to trash. IN Recreation: Division Lead: Genevieve Fiorente, Recreation Administrator Current Activities: Offering Over 450 programs /classes Oversite of Field & Playground Use - Use scheduling Field management and improvements Safety Inspections Employing over 50 seasonal staff to support programming and events Actively participating in Town -Wide Events such as Downtown Trick or Treat, Halloween Parade, Friends and Family Day, Fall Street Faire, Egg Hunt and Summer Concert Series promoting Social Engagement and Community Spirit. 2016 Successes: Continued to sell out all 8 weeks of summer camp Continued to sell out all Pickleball sessions Big new sponsor with Honda Gallery who partially sponsored every Summer Childrens Concert this past summer. Office Management and Division Enhancements- online database (2005 to 2016 credit card transactions have increased over 50 %) Intangible Story: The Reading Recreation Division offers scholarships yearly to those going through financial hardships. This past Fall, a child registered in one of our programs lost their Father to a battle with cancer. Recreation in conjunction with our vendor Saturday Night Lights decided to credit this family their fee and award the child with a scholarship to help with their financial burden during a difficult time. 8000 7000 6000 5000 4000 3000 2000 1000 Registration Chart Registrations FY2005 FY 2013 FY2014 FY2015 FY2016 600 500 400 300 200 100 0 Activities Chart Activities FY2005 FY2013 FY2014 FY2015 FY2016 $900,000 $800,000 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $0 Revenue Growth Chart Revenue FY2005 FY2013 FY2014 FY2015 FY2016 Veterans Services Division Lead: Kevin Bohmiller, Veterans' Services Officer Current Activities: • Goal is to spend Reading's 25% of CH 115 most efficiently; • To locate and help individuals those qualifies for the program but were unaware of the benefit; • To investigate and remove individuals from the CH 115 roles when they have not been fully qualified, saving the town money; • Continued outreach will identify individuals eligible for benefits. Preparing VA applications and gaining approval will continue to increase funds coming in to the community 2016 Changes, Additions & Successes: • The increase of hours added the ability to go outside the office and provide the intangible services that are difficult to quantify. • Outreach at town events and attended School functions to promote VSO. • Scuttlebutt at Pleasant Street Center sells out each month. Guest speakers included a Tuskegee Airman and B52 pilot. • Management of CH 115 program resulted in removal of 3 ineligible individuals, identified and added 4 needy members and temporarily assisted 3 young Vets with CH 115 benefits while working with Woburn Career Center to help them obtain new employment. • VA Compensation and Pension claims submitted as far back as July 2015 started to produce results with known new benefits granted in excess of $150,000. Key Stats: CY Total $'s spent Avg. # monthly recipients 2010 $156,810 26 2011 $204,013 30 2012 $ 201,140 29 2013 $168,793 28 2014 $202,224 29 2015 $186,518 27 2016 $182,085 28 M Veterans Services Intangible Story: After meeting an elderly Veteran and his daughter at the Fall Street Faire they visited the VSO in Town Hall to discuss possible benefits. The Veteran's wife had recently passed away and took with her a $2,400 a month pension as they did not sign up for the Survivor Benefits option. The Veteran still lives in his home. He has medical issues resulting in substantial Co -pays and prescription costs. His only income is $1,700 Social Security. They asked if there is anything we could do? This is exactly what the CH 115 program is there for. He is now enrolled in the program providing a small Ordinary Benefit as well as covering his un- reimbursed medical expenses. His earning were updated with the VA so he is now in a more favorable "priority group" for VA Healthcare. They are thrilled. M BUILDING PERMIT TYPE SUM OF PROJECT COST SUM OF TOTAL FEE TOTAL PERMITS ISSUED Additions - Residential $6,270,284 $63,329 53 Additions /Renovations $2,364,399 $25,722 21 Deck, Fence $571,933 $7,688 45 Demolition $145,300 $1,787 13 Demolition /New Foundation $521,300 $3,871 4 Doors /Windows $688,885 $7,962 90 Exterior Alterations $2,142,764 $17,955 83 Fire Alarm System (BFA) $102,435 $1,987 7 Fire Sprinkler System (BSS) $300,933 $4,900 14 Foundation Only $1,365,357 $16,574 24 Insulation $67,912 $791 15 Interior Alterations $9,745,635 $102,321 327 New Construction - Residential $12,500,458 $131,041 26 Occupancy Permit Only $0 $0 1 Porch $91,750 $1,146 8 Re-roofing $1,233,177 $14,187 119 Sheds, Chicken Coo $112,039 $1,749 29 Siding $784,862 $8,665 41 Signs & Awnings $142,036 $4,134 45 Solar Panels $5,000 $55 1 Solar Panels - Roof Mounted $204,947 $2,256 8 Swimming Pool $488,053 $5,992 16 Tent $0 $30 2 Wood Stove $19,776 $256 5 Grand Total $39,869,235 $424,398 997 PERMIT TYPE TOTAL PROJECT COST SUM OF TOTAL FEE TOTAL PERMITS ISSUED Central AC - Mechanical $60,389 $509 4 Sheet Metal $1,038,983 $8,492 82 Grand Total $1,099,372 $9,001 86 25 ELECTRICAL PERMIT TYPE TOTAL FEES TOTAL PERMITS ISSUED Additions /Renovations $28 1 Additions /Renovations - Electrical $27,844 309 Additions /Renovations - Electrical $3,563 30 Audio /Video /Data /Phone Systems $150 3 .Burglar Alarm, Fire Alarm System $2,470 46 Central AC - Electrical $1,349 16 Demolition - Electric $317 10 Fixed Appliances $198 6 Miscellaneous Electric $11,550 181 New Condos, A ts, Commercial - Electric $23,675 14 New House Electric Permit $3,418 17 Outdoor Electrical Work $1,826 12 .Pre-Securing Service/Vinyl Siding $905 41 Service Change or Alteration - 1 Phase $1,902 61 Service Change or Alteration - 3 Phase $140 2 .Special Equipment Well Pumps, Heaters, etc. $22 1 Split A/C $242 4 Sub Panels $1981 7 Temporary lemporary Service $430 7 Grand Total $80,227 768 W. INSPECTIONAL SERVICES - GAS/PLUMBING 2016 PERMIT FOR SUM OF TOTAL FEE COUNT OF PERMITS PERMIT FOR SUM OF TOTAL FEE ISSUED New Plumbing Permit $1,689 16 New Gas Permit $15,812.00 50 Grand Total $4,651 458 New House Gas Permit 26 $6,752 Replacement Gas Permit 214 Grand Total $13,092 290 PERMIT FOR SUM OF TOTAL FEE COUNT OF PERMITS ISSUED New House Plumbing Permit $12,496.00 29 New Plumbing Permit $1,706.00 16 Replacement Plumbing Permit $15,812.00 413 Grand Total $30,014.00 458 WA FEE INCREASES - GAS /PLUMBING Residential —1 fixture $22 $50 $45 Commercial —1 fixture Residential Gas —1 fixture Commercial Gas —1 fixture Residential Plumbing & Gas — up to 3 fixtures $55 $97 $100 $22 $36 $30 $55 $88 $75 $22 $41 $45 28 IDEAS FOR FEES • Building — fee is okay, methodology revisited; increase reinspection fees, minimum fees etc. • Plumbing /Gas — increase fees for fixtures and hot water heater replacement; reinspection fees, after hours inspection rate, • Electrical — Increase fees for outlets, service changes, reinspection fees, after hours inspections • Planning — Add fee for minor site plan review, minor modifications, increase SPR and other fees to make comparable to peers (ANR, Subdivisions, Cert. of Appropr., etc.j) • Conservation — Fees could be increased across the board, generally below what other Towns Charge • H/E Services — Charge for use of the van, increase cost of newsletter or seek other options. Increase fees related to room rental at the PSC. W