HomeMy WebLinkAbout2014-11-06 RMLD Board of Commissioners MinutesReading Municipal Light Board of Commissioners
Regular Session
230 Ash Street
Reading, MA 01867 R E L I I v f u
November 6, 2014 7 Q W N C L E R K
Start Time of Regular Session: 7:42 p.m. READING. MASS .
End Time of Regular Session: 9:15 p.m.
Commissioners: ` `
vi-3 A 0 3'1
David Talbot, Chairman Philip B. Pacino, Vice Chair- Secretary Pro Tem
John Stempeck, Commissioner Thomas O'Rourke, Commissioner
Staff:
Coleen O'Brien, General Manager Beth Ellen Antonio, Human Resources Manager
Jeanne Fod, Executive Assistant Hamid Jaffari, Director of Engineering and Operations
Jane Parenteau, Integrated Resources Manager William Seldon, Senior Energy Analyst
Guest:
Patricia Cruz, Senior Project Manager, Leidos
Steve Rupp, Vice President Energy Consulting, Leidos
Ken McNeill, Vice President, Booth & Associates
Town of ReadinE Board of Selectmen Liaison:
Marsie West
Call Meeting to Order
Chairman Talbot called the meeting to order and stated that the meeting was being videotaped; it is live in Reading only.
Opening Remarks
Chairman Talbot read the RMLD Board of Commissioners Code of Conduct.
Introductions
Chairman Talbot acknowledged Town of Reading Board of Selectwoman, Marsie West. The Citizens' Advisory Board representative
slated to attend this meeting had a family emergency that came up, therefore was unable to attend. Chairman Talbot welcomed
Patricia Cruz, Senior Project Manager and Steve Rupp, Vice President Energy Consulting from Leidos presenting the organizational
study as well as Ken McNeill, Vice President, Booth & Associates presenting the reliability study.
Vice Chair Pacino will be the Secretary this evening.
Public Comment
There was no public comment.
Presentation
Kick Off Presentation for Organizational and Reliability Study (Attachment 1)
Patty Cruz, Senior Project Manager, Leidos — Organizational Study and Steve Rupp, Vice President Energy Consulting
Ms. Cruz stated she will serve as the project manager for the organizational assessment and Mr. Rupp will be the project liaison for
the project. The presentation included the scope of work, how it will be accomplished and the payment schedule. They look forward
to working with the team. Ms. Cruz reported that interviews with RMLD staff begin tomorrow. Ms. Cruz anticipates that the report
will be ready in February.
Mr. Stempeck asked Ms. Cruz if she would be looking at other municipals, as opposed to investor owned businesses, because the data
base must have different comparisons of scales with such factors as the number of customers, revenue, generation and the fact that
RMLD does not generate. Ms. Cruz responded, yes. Ms. Cruz noted that it is one of the key components and there are ratios that they
will have for the best practices of benchmarking; which is different for generating utility or if it is for non generating utility. Ms. Cruz
stated that the other aspect is that we have the industry standards, for instance, we receive data for the American Public Power
Association there is that level. Then we talk about what the other utilities are doing, making it more regional because it is different
than having a utility here than when talking about a utility in Texas.
Mr. Stempeck commend that he assumes some of Leidos' data is not from external sources, but done with others so there is an internal
data base. Ms. Cruz responded, yes, they have an internal data base.
Mr. Stempeck asked if Ms. Cruz plans on interviewing the RMLD Board. Ms. Cruz answered, it is a good question, currently it is not
in the scope at the moment Since it has been brought up it is something that has been done before in several instances in order to get
that guidance and insight as to how the Board sees the utility and where the Board sees where the utility going.
Regular Session Meeting Minutes
November 6, 2014
Presentation
Kick Off Presentation for Organizational and Reliability Study (Attachment 1)
Patty Cruz, Senior Project Manager, Leidos — Organizational Study and Steve Rupp, Vice President Energy
Consul ' ¢ ,
Mr. SteTptck:"aste;d &the Board would be agreeable to be interviewed. The RMLD Board members were all in agreement.
2
Mr. Stempeck stated that he did not see the fmding recommendations relative what needs to be changed and the potential cost
associated with that. Ms. Cruz stated that as part of the finding recommendations throughout the organizational study
recommendations will be initial draft recommendations. In the final report, after the draft has already been looked at, her team will be
able to finalize the findings and recommendations. The findings are the background, i.e., why we think it is important, then the
recommendations are based on that and what is clarified.
Ms. Cruz stated that she would suggest interviewing the Board members individually. However, asked if there was a preference,
whether the Board would prefer a collective interview. Mr. Stempeck suggested individual interviews, all Board members were in
agreement.
Chairman Talbot stated that in terms of strategic direction, he understands that the utility industry is under significant pressures by
distributive generation and that local distributive generation is becoming a lot more economical. Therefore, when RMLD is in the
business of buying and selling electricity, we are going to be hurting in the coming decades with new technologies coming in with the
rise in cost of transmission. Chairman Talbot asked will Leidos suggest whether RMLD should go into generation, if so, you will
suggest whether the RMLD has the organizational capacity to build and operate generation. Ms. Cruz responded that ever since she
started working in the utility industry there has always been unprecedented and the continuous change that never stops. Ms. Cruz
stated that when Leidos looked at the organizational assessment they have to consider that these are the trends and the aspects that are
impacting the industry. During conversations Ms. Cruz had today, there is a strategic plan that was defined in 2008, but she does not
believe that one captures where the utility is now so Leidos will look at what the utility has in place at that strategic destination and if
distribution generation is totally not in the picture that will be one thing recommended that must be kept in mind.
Chairman Talbot asked if RMLD will have to work off this six year old strategic plan. Mr. Cruz responded, no. This is where we
start. We have had this conversation and highlighted in four different aspects, one of them is Customer Service. The Customer
Service Satisfactory Survey tends to be something that utilities and municipal utilities focus. That is one aspect but when we start
getting into where you are building this utility, it is centered upon the Reliability Study, as well. What will this twenty year plan look
like, is there something that is missing from what we know is an industry practice from an industry trend we will bring that to the
table. Chairman Talbot stated that is a good general answer, but he was wondering about generation specifically, the economics of it
and when the organization is prepared to go into generation. Chairman Talbot commented that he would assume since Leidos has
studied many other utilities, including municipals, they might know who successfully did this after not having been in this business for
fifty to eighty years. What RMLD has not done in ninety years is generated electricity because it didn't make sense economically, but
that is changing, stating that is what he most concerned about.
Mr. Stempeck stated that RMLD also has to balance the charge for being the low cost provider for all of the towns that surround
RMLD. It is easy to do with NStar who raises their rates by 37 %, but it must be followed with general market trends because of the
cost of electricity, it may not be so easy. These current trends that are difficult that RMLD is trying to wrestle with. Mr. Rupp stated
that we would like to be all things to all people all the time, when we go through these exercises there are a million questions that need
to be answered and we probably cannot get to all of them. The issue of whether this organization is prepared to go into distributive
generation or deal with increase distributive generation. It will be looked at a high level, this requires an integrated resource plan, and
a strategic plan in order to really get into those answers. You need to understand your strategy, what your position is and how you'll
be prepared to do that. We can tell you whether your organization is ready to address those issues, but we are not going to do an IRP
and we are not going to do a strategic plan in this study. Ms. Cruz stated that, defining whether you get into generation that is a
different analysis. Mr. Stempeck asked whether Leidos have teams that can do that. Ms. Cruz answered, absolutely.
Mr. O'Rourke had a question about the benchmarking stating, is it a combination of quantitative and qualitative reporting. On the
benchmarking, with respect to some matrix that you have on the database is it industry average, best in class and does it cut that way
and then sharp against RMLD's position. Ms. Cruz answered, yes. Leidos has the operating ratio, labor products productivity, retail
customer per circuit file and those are the type of benchmarks that we trial and we go out for. Also, there are industry publications
where we obtain that information from their annual reports and budgets. Other times we request assistance from the utilities, a
connection is made in whatever utility we are trying to benchmark against to get the data. Ms. Cruz added that for an incentive, the
benchmarking is set up the utility will receive a copy of the report, but it is much more high level as well as always confidential.
Ms. Cruz explained that utilities are named Utility A, Utility B, Utility C. Leidos informs Reading which of the utilities they comprise
in this, but name specific for industry average. The information is displayed in a bar graph with an industry average with a
commentary from Leidos.
Regular Session Meeting Minutes
November 6, 2014
Presentation
Kick Off Presentation for Organizational and Reliability Study (Attachment 1)
Patty Cruz, Senior Project Manager, Leidos — Organizational Study and Steve Rupp, Vice President Energy
Consulting
Mr. O'Rourke stated that sounds like Leidos actually goes out and does real time benchmarking as opposed to drawing into your
database. Ms. Cruz agreed. Ms. Cruz explained that it also depends on what they are going to benchmark and he parameters that are
of interest to Reading. What impacts that availability is also the region, for the Northeast do we have what you need, if not we do
have to go back to get those numbers.
Mr. O'Rourke asked relative to the benchmarking is the scope numbers -wise fifteen or fifty utilities. Ms. Cruz stated that for
benchmarking they use six to eight utilities for comparison because of the level of effort in designing the survey, sending it to them,
and getting information back.
Mr. O'Rourke clarified besides that how many do you utilities do you have in your company database. Mr. Rupp answered that the
company's experience is that for this assessment, an organizational assessment, the first time through the statistical quantitative
benchmarking that Mr. O'Rourke is alluding to is not very valuable to your managers in terms of identifying areas of high
performance and areas where performance needs attention. Leidos tries to narrow it down to six to eight utilities to provide you with
more insight of how your performance compares in order that we can help you really understand what is similar between you and
these six utilities, what differs and how to get information out of that comparison that your managers can use to understand where they
stand. Mr. Rupp commented that as you put benchmarking to work as a management tool over time and you begin to track key
performance indicators that are benchmarked and for our sampling can more valuable to you, we wouldn't recommend that at this
outset and that is not how we propose to work.
Mr. O'Rourke stated that it just strikes him as being small universe of companies to look at. Mr. Rupp stated that you do get the
benefit of a larger sampling out of the American Public Power Association (APPA) indices that we do include in the benchmarking
therefore you do get a taste of a broader sampling. Mr. O'Rourke then stated that out of the six to eight are pretty well matched to
RMLD. Mr. Rupp stated that those utilities will be picked together with RMLD.
Mr. O'Rourke asked, at the recommendations and findings stage, is it often primarily the strategic consultants, or do you do perform
much of implementation. When you have the report is it a hand -off to Ms. O'Brien and the team to say, here is what we recommend
and go implement or is it likely that you engage with clients, how does that works. Ms. Cruz responded that she likes the
implementation part. It has been her experience that we can put together a really good plan and work with the utility, but the utility
has a full time job. When we run in to support with implementation we define the process in order that the implementation happens.
Ms. Cruz explained that it has been her experience that to make implementation happen, they put together a core planning team. This
team works together to provide the recommendation, and how do we move forward with that. There is a strategy that is defined to
make sure implementation happens. We usually are invited to tell us what is wrong and define our fmdings and recommendations.
Frequently, we are told that we will handle it the implementation and it is less of the time when the utility invites us back to make sure
we get it implemented, but it does happen.
Mr. Rupp stated that just to make sure you understand where we come from we are utility engineers, utility financial experts and
utility generation experts with management consultant capabilities. We are not management consultants that have some knowledge of
your business; our subject matter experts have worked for the utilities and have been in business for a long time so we have come at it
thinking in a way the utility does and really trying to affect positive changes.
Chairman Talbot stated that he likes Mr. Rupp thoughts about physical space and how physical layout can impact how teams work and
don't interact it is that is really interesting that you are going to include that. Ms. Cruz stated that it has been her experience that it is
not only how the organizational is structured, but also the physical structure that determines behavior. Many times she hears well you
know my team is working with other employees that are too far away it starts impacting communications, even with all the virtual
communications like e-mail and chats it still impacts so we will be looking at all that.
Mr. O'Rourke stated that as a follow up to his comment does Leidos implement, do you ever experiment with gain sharing concepts is
that from a company's utility point of view they may be interested in getting help in implementing because that is always hard to run
the organization with new changes. Companies sometimes may want more of a guarantee that if we bring in the experts that we will
get some define return on investments so kind of a gain sharing concept.
Ms. Cruz responded that stated she has never done that. Mr. Rupp stated, that just does not happen in this industry, he pointed out that
in thirty years, the idea of public /private power partnerships work in some models. He has never seen it applied in the context of
organizational improvement and the challenge is that if we were to be involved intimately throughout implementation and this was an
engagement that went out throughout a period of time and we had some influence, you could reasonably expect that we should be
closely associated with the end result, but we are not.
Regular Session Meeting Minutes 4
November 6, 2014
Presentation
Kick Off Presentation for Organizational and Reliability Study (Attachment 1)
Patty Cruz, Senior Project Manager, Leidos — Organizational Study and Steve Rupp, Vice President Energy
Consulting
Mr. Rupp stated that we analyze, we take our experience based on working with your people and working with other utilities then we
provide really good actual recommendations that we've develop with your management team to effect the change that you want. Then
they are responsible for the end result. We are certainly happy to help, but we are not in control of it enough to even entertain the idea
that somehow trying to share the end results. The best motivator that we have, as Mr. Rupp stated, is that we have to be effective for
you, we don't want to do this project then leave. We would like to have a relationship with you, we would like to become a trusted
advisor, we would like to be involved and engaged during the implementation, that is our incentive, to do a good job, maintain our
reputation and have you think of us first.
Mr. O'Rourke asked Ms. O'Brien if RMLD has the presentation and the project schedule. Ms. O'Brien stated that the project
schedule can be e-mail to the commissioners.
Ken McNeill, Vice President, Booth & Associates — Reliability Study (Attachment 2)
Mr. McNeill presented the scope of the Reliability Study for the RMLD.
Mr. McNeill stated that he is the Project Manager at Booth & Associates and has been charged with the electrical system reliability
report. Booth has extensive project work with rural electric coops and municipal electric systems. The presentation included the
scope of work, how it will be accomplished and the payment schedule. The project approach with one of the most important functions
is to complete the system condition assessment. Each member of the team has in excess of twenty years of experience in the industry.
Staff and management will be interviewed.
In his discussions in the past couple of days with RMLD staff, he found there was a lack of an arc hazard assessment study and based
on National Electric Safety Code, it mandates that those studies be in place by January 1, 2009. There is a compliance issue there, but
to create a valid flash arc assessment for all available fault currents on all ports on the system. To get those calculated you need a
system model this roles back to the GIS system, it needs to be complete and accurate. All the elements are related. The GIS has to be
fully functional and operating. This initial analysis, the GIS will be an important cog of the operation of the system. An evaluation of
the GIS system will be in the report as well as what elements are required and collected at one time. It relates to an outage
management system even relates back to pole attachment agreements, transformer loading management system (provides information
on age and condition of facilities) to generate reports and work orders. This enables you to be proactive in the area of aged and
deteriorating equipment.
Mr. Stempeck stated that the system model sounds great. He then asked if this was something that gets left behind or something that
can be used here by employees and be trained, or is this something that you do and use then it becomes proprietary. Mr. McNeill
stated that the staff here has WindMil Switch Analysis Software, his firm uses and 99% of their clients use WindMil. This is the first
pass through just to get an initial analysis we won't have to create that from old school way. We have been working with Mr. Jaffari's
staff to get the basic information we need to get a baseline model that we can analyze each line station, each circuit, with a circuit
loading and again our first recommendations are likely going to be to get the GIS System updated. That way we can get all the detail
in down to the transformers on each phase and once that is established have that uploaded directly into WindMil in a real time model
and at that point we will make recommendations about training the staff and making sure RMLD will have that on -site as long as the
GIS System is kept up -to -date. The GIS System is going to be the simple focus for all this; as long as that is kept updated RMLD will
always have the ability to roll that GIS right into a brand new window model and RMLD will always have it as long as you need.
Chairman Talbot asked how thorough the GIS System is right now, how complete is it right now. Mr. McNeill answered that Booth
just prepared the data request several weeks ago and it is part of that data request, we requested the GIS shape files that RMLD has
right now and the distribution team has already uploaded that and are going through that right now so when they get here they will
have an idea exactly where it stands at this point and be able to make some type of recommendations after they discuss it with the
RMLD staff or whether to recommend an update to the existing system or whether it will be just start back to get all the data fields
you want to collect and go out and do a wholesale collection of data so RMLD will have 100% confidence in the data.
Mr. McNeill can understand if there is not 100% confidence left in the data that is in the existing GIS at this point and it will be the
determination whether that could be effectively updated to get RMLD to that 100% confidence level whether it be just a start at point
one and gather all the fields of data you collect while you are out there.
Mr. McNeill's understanding is not all pole attachments may have been collected. That has always been a big issue with pole rentals,
pole attachments, pole ownership as he has learned in the past few days is a concern that there is mixed ownership of poles in the area.
A lot of that data can be generated, calculated down to the age of the transformer, the age of the poles, you can do queries on every
pole that is over sixty years old so you can go out and test those to see if they are in need of replacement and those are safety issues
and that type of thing.
Regular Session Meeting Minutes
November 6, 2014
Ken McNeill, Vice President, Booth & Associates — Reliability Study (Attachment 2)
Mr. McNeill presented the scope of the Reliability Study for the RMLD.
Chairman Talbot stated that on a high level, this sort of data has not been collected and double checked at the Department in the past,
is that a fair statement. Ms. O'Brien answered, it is a fair statement to say that we are probably going to start from scratch.
Chairman Talbot stated that historically the organization has not been run in a way that we had good data on our system, our assets are
aged; the assets and things are accurate and things are there that people need, we don't have that now. There is a lot of work to do and
it is interesting that this did not make good before.
Mr. McNeill said that with this GIS System as we start putting the plan together as far as implementation around various elements of
the company you will find the GIS System will touch engineering and touch the financials because if you have a good record of
facilities with age and depreciation to get accurate plant values of your system. Chairman Talbot stated that he totally understands
why it is important, he is just trying to get a sense of how bad it is now and the major thing is that as you go forward we would love to
hear from you about, maybe it isn't that bad, but it sounds like it is bad because it has been derelict for a number of years, if not
decades.
Mr. Jaffari said that there has been information missing on the GIS database, the transformer information its phasing, the size of the
wires is basically in need for modeling of the system as well as the age of the equipment and what is up there we need to do a
complete survey pole by pole the entire system to capture exactly what we have to determine the current situation for model.
Chairman Talbot stated that this is obviously foundational to what this Department is supposed to be doing, how we can run better and
save money to avoid problems, so he can just say for myself he is happy we have some professionalized problem in another direction
at this moment. Going forward we will be having a locked down understanding of our system he is very glad this is underway.
Mr. McNeill stated that he won't make rash statements since he has only been here for two days, but that is one of those things that
will be the crux, very important to have meetings internally, again, to see what data could be effective for different areas of the
company. If there is an initial data collection from the start that whoever is out in the field collecting this data has every piece of
information and every view, every attribute that has been collected at that time for efficiency purposes.
Chairman Talbot stated that he does not have any big expectations, but his hope is that in the next several years we can start look at
the fiber question in a possible revenue of modernization of opportunities done in a careful way. Does Booth have experience with
actual business models in this area or at least saying, here is your capacity and here is what other munis have done. Mr. McNeill
responded Booth has an extensive amount of experience installing fiber and designing fiber loops in Maryland. Mr. McNeill
explained that we do have experience in fiber, in our financial services group that is one thing they will bring to the table is many
opportunities /options that they are aware of, can be explored as well as programs, because we do have clients that do have fiber loops.
Chairman Talbot asked, when you explained options, are you talking about data services. Mr. McNeill responded, yes, they have
some experience in those areas. In our report we would say, this may be an area you want to explore or this may be an area you want
to stay away from because in our experience they have not worked, etc. Chairman Talbot stated there are a number in Massachusetts
that have fiber has worked and it is all a question of doing it in a targeted and careful ways. Mr. McNeill then stated, it will be more
of a 10,000 foot look and the primary focus will be having the capacity to have bring back the data.
Chairman Talbot stated that the data piece is only going to be more important. He knows that Ms. O'Brien has mentioned in the past
regardless of any notions of going into the data business is that intelligent meters could be on every house and down the road that you
would have a fine grain demand response that goes maybe even beyond what we are originating today. Maybe this is decades in the
future It would be good to know that we would have enough capacity to handle any kind of scenario for grid management down the
road. Mr. McNeill suggested putting together essentially a road map, a long range road map that goes out twenty years in five year
increments. Down the road we may have some of those things in the plan for future consideration because some of these programs
would be long term implementation.
Chairman Talbot added that some people are buying the nest thermostats and in the past they didn't have that internet control
technology before now, hundreds of thousands of customers may have these kinds of gadgets. Chairman Talbot stated that it is the
future to have this kind of data driven optimization and it would be great to know that we have that ability.
Mr. O'Rourke stated that the Board appreciates the work that is going to be done from both groups. Mr. O'Rourke has a
logistics/implementation question these kinds of initiatives typically can be a little invasive because there are interviews with the need
for staff to go in and out of the organization with you. Mr. O'Rourke commented that it sounds like both groups are doing some
sharing of information which is helpful to that end, but what expectations might be in the next several months around how invasive it
will be in terms of the day -to -day operation of RMLD. It is obviously something that has to happen, but because we are doing two of
these studies in parallel it makes it a sort of a multiple -cave affect, it is not easy to access.
Regular Session Meeting Minutes
November 6, 2014
Ken McNeill, Vice President, Booth & Associates — Reliability Study (Attachment 2)
Mr. McNeill presented the scope of the Reliability Study for the RMLD.
Mr. O'Rourke commented it is more a question around should we expect some productivity issues because if everybody is being
interviewed or being escorted around the substations, there are fewer resources.
Mr. McNeill responded that the members of the Booth team will be less invasive as possible and they have contacts for escorts from
the substation group and for the distribution group, they are charged to the schedule with their contact point and time. Again, with
substation we will have to have escorts to go through the stations and with the distributions as long as we have maps that are relatively
geographic in nature he does not anticipate needing escorts full time for the whole week they are here. Mr. McNeill explained that
David Huffstetler who is head of the T &D group at Booth, would be expected to have some questions and spend at last one or one and
a half days in -house with the GIS. Mr. O'Rourke commented that it is a necessary process, but wanted to hear about Ms. Cruz'
process.
Ms. Cruz stated that her group has identified RMLD staff they want to interview and there is a list. Then there are touch points with
staff comes if we need additional information. She has observed that whenever there is an organizational assessment it tends to create
friction, nervousness within the utility therefore there is an impact on the cultural level. The communication being very clear as to
why we are doing this has to be said up front, has to be continuously reinforced. Mr. O'Rourke commented that he was in agreement.
Mr. O'Rourke stated that, the Board fully supports this but again, because there are two studies it adds to the complexity and the
timing of November, December and people take vacation during that time. Mr. Rupp stated that since RMLD is flexible with their
expectations in terms of scheduling, Leidos can also be flexible especially given the priorities that get in the way, such as storm
restoration and bad weather. It is better for us to stay away and let the schedule slide because that is the reality of the world we work
in and if RMLD is flexible in that regard, we are flexible in that regard. Otherwise, we are trying to get in and get out and minimize
the duration and destruction.
Report of the Committees
Town of Reading — Charter Review — Vice Chair Pacino
An update will be provided on the status of where the Charter Review Committee is in the process.
Mr. Pacino reported that the Charter Review Committee is winding down. There have been some changes, but the wrong version was
on the town's website which has been corrected. The deleted paragraph that was covered by state law and the paragraph that the
Board defines the manager terms and employment are the only changes made at this point. The RMLD legal counsel suggested that
we have a contrary legal opinion from the Town of Reading legal counsel. Mr. Pacino stated that he has shared this with Chairman
Talbot and Ms. O'Brien to be reviewed by RMLD legal counsel. Mr. Pacino suggested that the Board could meet with the Town of
Reading Board of Selectmen this could be discussed, to find middle ground between the two legal counsels. There is a conflict
between the two legal counsels. Chairman Talbot added that a joint meeting on a number of topics is a great idea.
Mr. O'Rourke clarified as it stands now this is being reviewed by counsel and we have up to date the changes, but are there more
changes being contemplated. Mr. Pacino reported that there will be no more changes contemplated that will affect the RMLD. Mr.
Pacino said that the timetable that this will be going to a Town Meeting in January. The next meeting is scheduled for November 24
with the background material being written and a couple of meetings in late December. Mr. O'Rourke asked that Mr. Pacino circulate
the latest version. Mr. O'Rourke asked if each of the respective counsels are looking at the same piece of information. Mr. Pacino
said that he shared the RMLD's legal information with the Town of Reading legal counsel which they have a different interpretation
which has been passed to the Department. Mr. Pacino stated that it would be helpful to for the Board to meet with the Board of
Selectmen because there is a disconnect. Mr. O'Rourke asked if there is a next step. Chairman Talbot asked Ms. West how a joint
meeting of the RMLD Board and Board of Selectmen can take place. Ms. West suggested that Chairman Talbot work through Bob
LaLecheur to set a joint meeting. Chairman Talbot asked Ms. West if she had anything to add. Ms. West stated that she is the liaison
for the Board of Selectmen to the RMLD Board of Commissioners.
General Manager Review Committee — Commissioner Stempeck
Mr. Stempeck reported that the General Manager Review Committee met before this meeting. The intent of the meeting was to
review the criteria which historically evaluated the performance of the General Manager at the RMLD.
Mr. Stempeck noted that some of the criteria was updated and changed. The full Board was in attendance at this meeting. Each
commission member will fill out the evaluation form and the results will be tallied then make a recommendation on the General
Manager compensation. Mr. Stempeck commented that we are out of date, per the General Manager's contract and the compensation
will be retro back to the contract date.
Mr. Stempeck said that many items were accomplished in a year's time. When you add up the cost savings associated with the
changes and accomplishments it is a savings in excess of $300,000. The level of change that needed to happen and the significant
amount of that being legal. It is reflective of what has been accomplished. The recommendation is that the changes to the review
document be incorporated and bring those changes to the next meeting.
Regular Session Meeting Minutes
November 6, 2014
Report of the Committees
General Manager Review Committee — Commissioner Stempeck
Chairman Talbot added that Ms. O'Brien has been focused on granular things. So much of the basic data collection and maintenance
to the grid has not been done. Chairman Talbot commented that Ms. O'Brien is an engineer and are lucky to have her. It is simple to
put into a simple sound bite the things she has been doing. Chairman Talbot said that he would come in to sign the account payable
warrant with the labor legal bills have declining immensely.
Ms. O'Brien stated that the labor legal fees were looked at and going to another legal counsel that had similar credentials at a little less
than half the cost, and working groups were created in all the unions to mitigate grievances. When she started there were eight union
grievances and four arbitrations, which represents an $80,000 cost savings and another $90,000 with the elimination of grievances.
Every single arbitration and grievance was eliminated. The costs were alleviated by having the working group meetings. Ms. O'Brien
explained that the Career Development Plans were created and have been used in NEPPA and APPA, by doing this in house saved
$60,000. Restructuring the line operations to two man crews and developing an apprentice program saved $30,000 to $50,000. Every
single request for proposals that is written in -house saves approximately $50,000 to $100,000 apiece. Ms. O'Brien explained that
since Mr. Jaffari has come on board we have written the tree trimming, reliability and the organizational study documents. There have
been seven or eight RFP's that have been done over the last year. Ms. O'Brien noted that ninety percent of RMLD employees have
been added to drug and alcohol testing including management. Ms. O'Brien noted that the testing will result in a slight increase in
cost because we have to pay them, however, from a safety standpoint that is priceless. Chairman Talbot asked what was nonexistent
in terms of mandatory. Ms. O'Brien responded there was CDL Alcohol and Drug Testing which is mandated by the Department of
Transportation. Typically in a utility there is a lot of more employees that have safety sensitive positions that do not drive CDL's with
a gross vehicle weight over a certain number of pounds. Ms. O'Brien noted that it is the technicians and engineers are also subjected
to high voltage and safety sensitive equipment, the majority are now part of the testing program, accomplished by the working group
discussions. Chairman Talbot wanted to thank Ms. O'Brien and the employees for those changes. It goes back to the good granular
management in order that these changes can be made. Ms. O'Brien added other cost savings measures included a system road map
integration linking the GIS with outage management to develop a roadmap, Mr. McNeill of Booth & Associates will be creating
another road map for an independent review. The master site facilities plan garnered savings. Ms. O'Brien pointed out that she and
Mr. Jaffari by creating the Technical Services group, to implement a preventive maintenance program group that saved $200,000.
This new group involves existing RMLD employees with the development of a journeymen tech program. Each substation will have
three year cyclic testing performed in house. The point of the consultants is that we have roadmaps of what has to be done. From a
safety or core business aspect for maintenance had to be put place in immediately with a lot of change. Chairman Talbot asked if the
$300,000 is accurate. Ms. O'Brien commented that the $300,000 is reflective of the maintenance program savings. Chairman Talbot
said that the truck vehicle handled by middle management, the RMLD has been taken care, the trucks are back and the policy has been
corrected.
Mr. Pacino stated that he is excited the direction is going from reactive to proactive. Mr. Stempeck added that we could be the role
model for the rest of the community in terms of being proactive. Mr. Stempeck said that what happened at the RMLD was addressed
and others should address them as well.
Ms. O'Brien added that she has had senior staff meetings, division meetings and companywide meeting to discuss the organizational
and reliability study. The RMLD wants to have the appropriate amount of employees, skilled to do the job and meet the future
especially with sales being flat. It is very important that the RMLD has the right organizational structure. Ms. O'Brien said that the
wages need to be accurate in order that we maintain the third lowest rate in the state. Staff will be guided on this. Mr. O'Rourke said
that is good to have communications it is an effort to improve not an effort for cost reductions.
General Manager's Report — Ms. O'Brien — General Manager
Preliminary Budget Projection for Fiscal Year 2016
Ms. O'Brien informed the Board that this time of the year, commercial and municipals ask for power costs for fiscal year 2016
budgets. Ms. O'Brien commented that she met with Integrated Resources to make sure the six year financial budget plan and the
forecasted projections for power supply were in line. Ms. O'Brien stated that an e -mail was sent to Bob LaLecheur and this was
discussed in a Town of Reading staff meeting this morning, there is a three to five percent increase in power supply. Ms. O'Brien
mentioned at this time we are not projecting any base rate increase for fiscal year 2016, however, Ms. O'Brien pointed out that the
RMLD was down three percent in sales most likely weather related because the summer was not hot, this is being continuously
monitored.
Ms. O'Brien said that as she will be doing a presentation to each of the respective Board of Selectmen and will inform them of the
three to five percent power supply increase which is a pass through. There is some volatility which will be analyzed monthly and if
there is any change they will be notified as soon as possible. The transmission and capacity costs will be increasing significantly in
2017 and 2018. They all have copies of the six year plan. Mr. Stempeck added that NSTAR announced that they will be having a
37% increase in which he is a customer in another location.
Regular Session Meeting Minutes
November 6, 2014
General Manager's Report — Ms. O'Brien — General Manager
Preliminary Budget Projection for Fiscal Year 2016
Chairman Talbot asked why NSTAR's increase is so significant. Ms. O'Brien responded that NSTAR does not procure long term
contracts because they are deregulated and secure new contracts every six months. They project ahead then reconcile for any losses.
It could be that they under collected over the past six months. Also, they have to pay their share of transmission and capacity.
General Discussion
Mr. Pacino asked if the open vacancy has been addressed and would like the Department to look into this. Ms. O'Brien said that she
will look into this.
On another matter, in the absence of CAB member Dave Mancuso, Ms. O'Brien reported that the CAB at their last meeting gave her
policies, these have been included in the legal scrubbing. Ms. O'Brien said that she would like a Policy Committee meeting for
RMLD Policies 9 and 19. The Board will try to have a Policy Committee meeting before the next Board meeting if possible.
RMLD Board Meetings
Wednesday, November 12, 2014
Thursday, December 11, 2014
Citizens' Advisory Board Meetin¢
Wednesday, November 19, 2014
Mr. Pacino will cover this meeting.
Executive Session
Although, Executive Session was posted there was none.
Adjournment
At 9:15 p.m. Mr. Pacino made a motion seconded by Mr. O'Rourke to adjourn the Regular Session.
Motion carried 4:0:0.
A true copy of the RMLD Board of Commissioners minutes
as approved by a majority of the Commission.
Philip B. Pacino, Secretary Pro Tern
RMLD Board of Commissioners
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