HomeMy WebLinkAbout2012 Community Innovation Challage GrantW
Submitted By:
Robert W. LeLacheur, J
Town of Reading
Assistant Town Manager/
Finance Director
November 30, 2012
Community Innovation Challenge Grant
APPLICATION
Application deadline: November 30, 2012
Submission Instructions: This application form and all supporting
documents must be submitted via email by November 30, 2012 to:
CI Cgra nts @state. ma. us
Please read the Grant Guidelines before completing this application.
Applications will not be considered complete unless all requested
information is provided. Signoff by participating entities must be
included (see form at end of application). Applications received after
the deadline will not be considered.
For more information, contact:
Tim Dodd
CIC Grant Program Manager
Executive Office for Administration and Finance
Email: ClCgrants @state.ma.us
Phone: 617- 727 -2040
FY13 Application Deadline: November 30, 2012 Page 1 of
17
Community Innovation Challenge Grant
APPLICATION
Project title: Community Access to Information
Amount requested: $297,500
Identify the lead applicant entity: Town of Reading
Lead applicant primary contact:
First Name, Last Name: Robert W. LeLacheur, Jr., CFA (Assistant Town Manager /Finance
Director)
Name of Municipality, School, RPA or COG: Town of Reading
Phone Number: 781 - 942 -6636
Email Address: blelacheur @ci.reading.ma.us
Lead applicant secondary contact:
First Name, Last Name: Laura Gemme (Town Clerk)
Name of Municipality, School, Regional or COG: Town of Reading
Phone Number: 781 - 942 -6647
Email Address: Igemme @ci.reading.ma.us
Check type of participating entities:
X Two or more municipalities seeking to collaborate
❑ Regional school(s)
❑ School districts considering forming a regional school district or regionalizing services
❑ Regional planning agency or council of government
❑ Local government entity and non - profit seeking to collaborate
❑ Single municipality (for internal efficiency grant proposal)
FY13 Application Deadline: November 30, 2012 Page 2 of
17
Community Innovation Challenge Grant
APPLICATION
List all participating entities: The Town of Reading, the City of Melrose and the Town of
Wakefield are formally applying for this grant. Preliminary discussions with additional
Massachusetts communities have shown strong interest in participating in this program. As
such, if funded under this grant we will offer these services to a minimum of four additional
small /mid -sized communities. The program is especially attractive since it would be offered for
no additional cost to participants in the first year and future annual costs at a fraction of what
an individual community would be expected to bear.
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FY13 Application Deadline: November 30, 2012 Page 3 of
17
Community Innovation Challenge Grant
APPLICATION
Purpose of the erant:
Innovation in local government is about meeting the needs of citizens, as well as about
improving the way we govern. Optimal governance of local communities can be achieved
through new ways of thinking. The role of technology in improving municipal management can
not be overstated. If funded, this grant would provide the resources to create a new way of
governing through a regional collaboration with the Town of Reading as the lead.
The Town of Reading would like to partner with the Commonwealth to offer a records
management and retrieval system to other interested small to mid -sized Massachusetts
municipalities, beginning with the City of Melrose and the Town of Wakefield. The scope of this
project will be to both acquire additional software and build out a secure hardware platform in
Reading that will support these new communities. As the technology is developed input will be
solicited from participating communities on what local information is considered important.
"Access to Information" is described as a key to democracy by the (President) Carter Center
(http: / /www.cartercenter.org/ resources /pdfs /peace /americas /ati key to democracy.pdf).
Government can provide innovative ways to access public information thanks to advances in
technology. However local governments, especially small to mid -sized communities, typically
lack the capacity to provide this type of service. Barriers to entry include high start -up costs
often over $100,000 as well as a commitment to ongoing support needed from professional
information technology staff.
This proposed Community Access to Information project goes well beyond the scope of simply
archiving 'historic documents' as is often seen in City /Town Clerk offices and Public Libraries. In
Reading we have expanded our reach to include non - public staff documents which improve
internal efficiency and public documents that may not meet the threshold of being historically
significant to the community as a whole. Perhaps in this regard Reading is uniquely positioned
to offer such a comprehensive project to the municipal marketplace in Massachusetts. We have
invested considerable time, effort and our own funds over the past several years in order to
build out a records management and retrieval system for our community. According to the
Boston Globe, Reading is now a state -wide model:
(http://www.bostonglobe.com/ metro /regionals/ north / 2012 /09/22 /reading- puts - all - records-
into- online - cloud /bEXdwzOZCoeLgini55CJAK /story.html)
FY13 Application Deadline: November 30, 2012 Page 4 of
17
Community Innovation Challenge Grant
APPLICATION
CIC Grant funding will be used for three specific purposes:
➢ One -time funding to upgrade our existing Laserfiche records management software to a
version usually reserved for corporate clients with a large and complex organizational
structure. We have completed an innovative public /private agreement between the
Town of Reading and General Code which will allow new communities to join at no
start -up or first -year cost, subject to CIC grant funding. The agreement does not have
any community size limitations, but is expected to appeal to the small to mid -sized
Massachusetts marketplace. General Code recognizes that high start -up costs often
prevent communities from becoming clients —they are willing to forego the chance at
their share of these initial costs in exchange for the predictability of future annual
licensing fees, a recent trend in the business software marketplace.
➢ One -time funding to build a secure hardware environment to ensure that each
community has full data protection and integrity. A close parallel to this in municipal
records management is the Boards of Cooperative Educational Services in New York
State ( http:/ /portal.neric.org /default.aspx). Several years ago the Reading Town Clerk,
then as an employee of General Code, helped BOCES establish their shared system
between the 140 different school districts. We will increase the level of network security
to allow the storage of non - public information (such as sensitive personnel records)
beside readily available public information (such as meeting minutes). We will also
ensure that each community has full data separation and data protection.
➢ Transitional funding for first -year (FY14) annual software and hardware licensing costs.
Reading, Melrose and Wakefield are committed to pay these annual licensing costs
beginning in FY15 — as additional communities join then they will share in that annual
cost. Our initial inquiries have suggested we design this project for continued growth
beyond this original group. Future communities starting in FY15 will be able to join for a
cost at least 75% lower than if they were on their own, without any need of further
grant funding.
FY13 Application Deadline: November 30, 2012 Page 5 of
17
Community Innovation Challenge Grant
APPLICATION
Benefits:
Background
Despite budget reductions over the past several years due to the difficult fiscal climate, the
Town of Reading has remained steadfast in support of technology as a vital survival tool for
local government. Over the past five years Reading Town government has spent over $1.6
million in one -time technology capital expenses, and increased the technology operating
budget from $250,000 to $600,000 annually.
Reading has a history of active volunteerism and strong interest in local government, so when
we began our search for a records management solution it was clear that community access to
public information was a central part of our project. However we were surprised at the
disconnect between how the public sector served requests for public records for a narrow
range of historic documents, while the private sector used document storage exclusively for
internal productivity gains. Why not do both?
An important step in all of our large -scale technology projects has been to conduct an
independent Needs Assessment (NA) first — a step rarely taken by municipalities because of
fiscal constraints. Staff members from all levels of our organization were involved in NA and
free to speak their minds. When they saw the final project implementation plans included many
of their ideas, the resulting employee buy -in alone probably paid for the cost of the NA. The
subsequent implementation first included filling the key Town Clerk position with an expert in
electronic records management, as no additional staffing was included in the budget for this
project. The implementation during unexpected budget reductions was very challenging, but
we have now used our records management system internally for over three years. Our final
step from our project plan is to implement public access via the internet, and this step should
be completed by February 2013.
Cost Savings
The records management NA findings were unbelievable — over a five year period the projected
savings to Reading was almost $2.4 million (setting aside the costs of a new records
management system). We concentrated on the more tangible first two components: in staff
time and storage space alone we could save about $160,000 /year. This compared quite
favorably with an expected new $15,000 to $20,000 annual cost once a records management
solution was implemented.
FY13 Application Deadline: November 30, 2012 Page 6 of
17
Community Innovation Challenge Grant
APPLICATION
Five Year Records Management Costs & Projected Savings
Town of Reading
Make no changes
Records Mgmt Sys
'Savings'
Staff time spent on
search & retrieval
$740,000
$3,000
$737,000
Storage & space
$150,000
$74,000
$76,000
Lost records (used
conservative %)
$1,613,000
$40,000
$1,573,000
TOTAL
$2,503,000
$117,000
$2,386,000
In Reading we have made significant personnel reductions at Town Hall over the past several
years including eliminating two full -time positions and reducing by half four full -time positions
(some through regionalization with Melrose and Wakefield). The combined wage plus benefits
savings are well in excess of that $160,000 annual figure, although not all of those savings
should be viewed as due to records management. Wakefield and Melrose do not plan on any
staffing changes as a result of this project. However each community that joins will have the
opportunity to evaluate that option in light of future budget pressures they may face. An
important budget consideration is that improved employee productivity will reduce the need
for additional future staffing.
Internal Efficiencies and Improved Service for the Community
While cost savings are likely, the Community Access to Information project is really all about
service. The power of a records management system to the uninitiated is difficult to describe.
Below is a screen shot of the full Town of Reading records management system: this includes
non - public internal documents for our Municipal Light department, our School department, and
all of our Town Government departments. Internal permissions to see specific information is
very strict — most staff do not see more than a single non - public folder for documents only in
their department. Document security is an important component of this proposed project, as
some areas with sensitive non - public information may be reluctant to participate otherwise. In
addition there is a Public Access folder — this is the content that the community will see in the
next few months.
FY13 Application Deadline: November 30, 2012 Page 7 of
17
Community Innovation Challenge Grant
APPLICATION
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One of the most important factors in determining the ultimate success of a records
management implementation is the initial file setup and document naming convention. The
expert background of Reading's Town Clerk has resulted in a system that will be easily
replicated for other communities, regardless of what their organizational structure looks like.
This system —which has many more layers of complexity than is shown above - allows anyone
to be able to scan documents into the system with a minimum of training, and allows even the
occasional user to be able to become an expert at retrieving accurate information quickly.
For example, some citizen requests that come in to our Town Manager's office used to take
staff a couple of days to investigate. To search through our inventory of public documents for
the phrase 'MWRA water' took only 35 seconds to find 165 hits in 98 different stored
documents. Information available to the searcher includes a partial listing of those documents
where that phrase was found as well as a relevance ranking and other helpful hints. It would
have been impossible to locate all this information previously, but now in an instant the wealth
of information is amazing.
Each project participant will be able to choose what level of service to provide to their own
community. We will suggest at a minimum to include all public meeting agendas and minutes
so the public can use this searching capability— all that is needed is a simple link on the
community's website and access to the internet. This self -help feature should help alleviate the
weight of increasing community appetite for information at a time when local budgets are
fiscally constrained.
FY13 Application Deadline: November 30, 2012 Page 8 of
17
Community Innovation Challenge Grant
APPLICATION
Cost impact:
Transitional funding in the amount of $53,000 is requested for the FY14 licensing costs. If only
Reading, Melrose and Wakefield are involved in this project, they are committed to fund this
amount in FY15 and beyond. If the expected four additional communities join, then that same
approximate total annual cost will be spread out over seven communities.
Our Town Clerk will be describing this potential project at meetings this winter to gauge further
interest. We already have indications of strong preliminary interest and we are prepared to add
scalable software and hardware components at regular future intervals in order to admit new
groups of communities after the initial project scope concludes. It is difficult to be precise, but
these communities should be able to join beginning in FY15 without need of further grant
funding for at most 25% of the typical start -up cost, and at an annual cost of less than $10,000
each.
The initial project design allows for some document scanning hardware specific to Melrose and
Wakefield. As we do not know what needs other new unidentified members may have, they are
not included. New communities may need to spend up to $10,000 each for document scanning
equipment, although many copiers now have this functionality in which case no additional
expenditures may be needed. Communities will also need to provide their own staff time for
document scanning purposes.
Measures of success:
The success of the initiative will be measured in three ways: (1) the technical success of
implementing the records management project in each community; (2) the participation
success of the project in terms of the scope of public and non - public documents to be included
in the system; and (3) the ultimate Community Access to Information success to at a minimum
offer public access to Melrose and Wakefield's public meeting and agenda records before
December 31, 2013. Reading staff will work closely with the ANF Grant Program Manager to
develop the required regular performance measurement criteria to insure progress is being
correctly monitored for the benefit of all involved.
Before executing the project, each participant community will:
➢ prepare an estimate of time spent on records management before introducing the
Laserfiche technology as a baseline of information upon which performance measures
can be based;
FY13 Application Deadline: November 30, 2012 Page 9 of
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Community Innovation Challenge Grant
APPLICATION
➢ conduct an inventory of documents that could ultimately be included in a records
management system. Note that the total scanning effort involved make take years to
complete;
➢ conduct a community survey (Reading will provide that technology if needed) to
determine the local appetite and priorities for public records access.
Once the Laserfiche technology is in place each municipality will monitor the impacts including:
➢ time savings in information retrieval;
➢ space savings;
➢ savings of staff time maintaining paper filing systems;
➢ savings in usage of paper;
➢ follow -up community surveys at regular intervals to ensure changing appetites for local
information is satisfied.
Proiect budget for reauested amount:
A total of $297,500 is requested for this project. As previously described, the project will have
estimated one -time funding needs of $244,500 and FY14 transitional funding needs of $53,000.
We have stated that four additional communities are expected to be added to this project
under the CIC Grant. There are both hardware and software variable costs involved, so we have
made some estimates beyond the communities of Melrose and Wakefield that we know well
because of existing regional arrangements in Health and Assessing. All hardware and software
costs for these unknown additional communities are included in this project budget, with the
exception of scanning devices. As was discussed under Cost Impact section, these communities
may or may not require one -time expenses for this equipment. Depending on the exact
requests and interest from these additional communities, it is possible that within this project
budget that more than four more may be selected.
Below is a more precise description of the cost estimates. Please note that due to the ongoing
rapid changes in technology that exact items listed may be replaced by more cost - effective
ones at the time of implementation.
FY13 Application Deadline: November 30, 2012 Page 10 of
17
Community Innovation Challenge Grant
APPLICATION
Community Access to Information
Hardware
HP (2) Proliant Servers
$
One -time
Transitional
Software
Vmware (4) Processor licenses
Startup Costs
Annual
Costs
*RIO 45 -Tier
$
37,485
$
9,500
*RIO Records Management 45 -Tier
$
3,780
$
950
* Laserfiche Forms 45 -Tier
$
3,780
$
950
Public Portal
$
50,000
$
12,000
Laserfiche Forms Portal
$
7,995
$
1,919
Quick Fields
$
15,000
$
3,600
Quick Fields Agent
$
10,000
$
2,400
Import Agent
$
1,500
$
360
Scan Connect 10 -pack
$
915
$
220
Scan Connect 5 -pack
$
660
$
159
$
131,115
$
32,058
Hardware
HP (2) Proliant Servers
$
20,000
$
2,000
Vmware (4) Processor licenses
$
10,000
$
2,400
MSFT SQL (4) Core Licenses
$
6,000
MSFT (4) Windows Server Licenses
$
2,000
HP (1) Procurve Switch
$
2,000
Storage
$
20,000
Backup System
$
10,000
Internet Service
$
1,500
*Portable Scanning stations (2)
$
20,000
*Sonicwall (7) NSA24000 Firewalls
$
14,000
$
7,000
$
104,000
$
12,900
Training /Project Management
RIO Training- 10 days
$
15,000
Project Implementation & Mgmt
$
14,000
$
8,000
Document scanning - clerical hours
$
39,000
$
68,000
$
8,000
TOTAL GROSS COSTS
$
303,115
$
52,958
Vendor Credit for existing system
$
(58,582)
$
-
TOTAL NET COSTS
$
244,533
$
52,958
TOTAL GRANT REQUEST
$
297,500
*estimates based on new communities beyond Melrose & Wakefield
FY13 Application Deadline: November 30, 2012 Page 11 of
17
Community Innovation Challenge Grant
APPLICATION
Project timeline:
2013 Description
January Finalize proposed vendor contract, subject to grant funding
Meet with Melrose and Wakefield to finalize design of
Community Survey of appetite for local information
Discuss Community Access to Information project at MA Town
Clerk and national document storage conferences
Meet with Melrose and Wakefield to finalize long -term planning
February of internal document storage requirements
Grant funding decision expected
If grant is awarded:
March Conduct Community Survey in Melrose and Wakefield
Begin hardware implementation
April Complete hardware implementation for Melrose & Wakefield
May Begin software conversion in Reading
June Advertise project availability to interested MA communities
July Select participants from interested MA communities
Complete software conversion
Finalize technology communication with Melrose and Wakefield
August Conduct Community Surveys in selected communities
Work with selected communities to determine scope of interest
September and individual timelines
Begin document scanning in Melrose & Wakefield
October Complete hardware implementation for selected communities
November Complete hardware implementation for selected communities
December Implement public access for Melrose & Wakefield
Begin document scanning in selected communities
FY13 Application Deadline: November 30, 2012 Page 12 of
17
Community Innovation Challenge Grant
APPLICATION
Identify innovative aspects of proposal:
The Community Access to Information project is designed to be innovative because it is a new
and fresh approach to the way local government operates. By combining resources and
working regionally with the Town of Reading as the lead, several communities initially will be
able to use digital information and document storage technology (Laserfiche) to manage public
records. This is a new collaborative and innovative approach to document storage that is
currently out of reach for many in local government.
In summary, the innovative elements of this proposal are:
• Utilization of current software and hardware technology in place of outdated paper
files;
• A host community that will manage and oversee a regional effort;
• A one time capital start up cost that can be absorbed by the CIC grant;
• Annual expenses after implementation that are shared across municipalities;
• A vendor with a track record of success in similar types of projects with a strong
commitment to work with the Town of Reading as the lead;
• An opportunity to remove the barriers to entry that currently exist for communities that
individually lack the resources to execute a project like this.
Potential applicability to other local governments:
As the project grows to a scope beyond the CIC grant's funding and timeframe, the three lead
communities are dedicated to offer this service to other participants. This effort can be easily
replicated and used as a model for expansion across the Commonwealth of Massachusetts. It is
expected to appeal to small and mid -sized communities that lack the financial and staffing
resources to complete a records management effort on their own. Depending on the level of
specific community interest, at least six participants (including Melrose & Wakefield) are
expected in the first year. The system has been design from a technical standpoint to be
scalable and grow in future years to meet expected rising demand.
The prototype system being proposed is complex behind the scenes and has taken three years
to design and implement in Reading. However implementation for additional communities is
relatively simple and low cost. Essential to the ease of implementation is the vendor's
willingness to work with Massachusetts local governments through the Town of Reading.
FY13 Application Deadline: November 30, 2012 Page 13 of
17
Community Innovation Challenge Grant
APPLICATION
Evidence of commitment among applicants /participants:
LOCAL SUPPORT DOCUMENTATION FORM
Project Title: Community Access to Information
Lead applicant primary contact: Reading
First Name, Last Name: Robert W. LeLacheur, Jr., CFA
Name of Municipality, School, RPA or COG: Town of Reading
Phone Number: 781 - 942 -6636
Email Address: blelacheur@ci.reading.ma.us
List all participating entities: Town of Reading; City of Melrose; Town of
Wakefield
FY13 Application Deadline: November 30, 2012 Page 14 of
17
OFRFgO'yc Town of Reading
16 Lowell Street
Reading, MA 01867 -2685
a
639'�NCORQ��
FAX: (781) 942 -9071
Email: townmanager @ci.reading.ma.us TOWN MANAGER
Website: www. readingma.gov (781) 942 -9043
November 29, 2012
To Whom It May Concern:
This is to certify that the Town of Reading Board of Selectmen approved the following
motions at their meeting on November 20, 2012:
A motion by Tafoya seconded by Bonazoli that the Board of Selectmen approve
the Community Innovation Challenge Grant application for Aerial Imagery
Regionalization, and authorize the Town Manager to sign the application on the
Town's behalf was approved by a vote of 5 -0 -0.
A motion by Tafoya seconded by Bonazoli that the Board of Selectmen approve
the Community Innovation Challenge grant application for Community Access to
Information, and authorize the Town Manager to sign the application on the
Town's behalf was approved by a vote of 5 -0 -0.
Sincerely,
Paula Schena
Office Manager
Community Innovation Challenge Grant
APPLICATION
Sign on behalf of the Applicants:
Applicants must submit documentation of demonstrated support for the proposed initiative
and grant application from each participating entity through the local support documentation
form at the end of the application. Please refer to the chart below to determine who should
sign your application.
Town with a Board of Selectmen
Board of Selectmen (The chair or Town Manager may
sign for the Board, provided that evidence shows that
the Board authorized the Town Manager or chair to sign
on behalf of the Board).
Cities with a Plan B, C, D, E, or F form of government.
City Manager
city manager (Plan B, D, or E)
Cities with Plan A ( "strong mayor ") government
Mayor
Regional school district
School Committee (The chair or superintendent may
sign for the committee, provided that evidence shows
that the committee authorized the chair or
superintendent to sign on behalf of the committee)
Town with a Town Council
Town Manager /Administrator
Regional planning agencies and councils of
Executive Director
governments
Special municipal districts
Directors or equivalent
Cou es
04 4 d I
Commissioners
J
U
Signat C,-, 1,01�
Print Name
FY13 Application Deadline: November 30, 2012
17
Entity
10 JLA C LA c !j? L
Title
Page 15 of
Community Innovation Challenge Grant
APPLICATION
Sign on behalf of the Applicants:
Applicants must submit documentation of demonstrated support for the proposed initiative
and grant application from each participating entity through the local support documentation
form at the end of the application. Please refer to the chart below to determine who should
sign your application.
Town with a Board of Selectmen
Board of Selectmen (The chair or Town Manager may
sign for the Board, provided that evidence shows that
the Board authorized the Town Manager or chair to sign
on behalf of the Board).
Cities with a Plan B, C, D, E, or F form of government.
City Manager
city manager (Plan B, D, or E)
Cities with Plan A ( "strong mayor ") government
Mayor
Regional school district
School Committee (The chair or superintendent may
sign for the committee, provided that evidence shows
that the committee authorized the chair or
superintendent to sign on behalf of the committee)
Town with a Town Council
Town Manager /Administrator
Regional planning agencies and councils of
Executive Director
governments
Special municipal districts
Directors or equivalent
Counties
Commissioners
Signature
Print Name
''' E'ntity
-DI O �lavw
Title
FY13 Application Deadline: November 30, 2012 Page 8 of
10
BETSY SHEERAN Chairman
TIZIANO DOTO Vice Chairman
PAUL R. DiNOCCO
JOHN B. ENCARNACAO
BRIAN FALVEY
PATRICK GLYNN
JAMES E. GOOD
November 27, 2012
BOARD OF SELECTMEN
WILLIAM J. LEE MEMORIAL TOWN HALL
k
aF'I EL9
I LAFAYETTE STREET
WAKEFIELD, MASSACHUSETTS 01880
(781) 246 -6390
FAX (781) 246 -2400
Mr. Tim Dodd
CIC Grant Program Manager
Executive Office for Administration and Finance
State House
Boston, MA 02114
STEPHEN P. MAIL
Town Administrator
Re: CIC Grant - Community Access to Information Town of Reading, City of Melrose,
Town of Wakefield
Dear Mr. Dodd:
Please accept this letter as an indication of the very strong support for the aforementioned grant application.
Document records management, retrieval and easier access to the public is an important, time consuming
and expensive proposition for towns all municipalities across the state.
The CIC grant will allow three communities and beyond to reach a collaborative solution to this important
aspect of governing. At the Wakefield Board of Selectmen Meeting on November 26, 2012, the Board
unanimously and enthusiastically endorsed the project and designated the Town administrator to sign all
necessary documents.
I look forward to working with my neighbors of Melrose and Reading as well as the state on this critical
project.
V ruly /yours,
S phenP. Maio
Community Innovation Challenge Grant
APPLICATION
Sign on behalf of the Applicants:
Applicants must submit documentation of demonstrated support for the proposed initiative
and grant application from each participating entity through the local support documentation
form at the end of the application. Please refer to the chart below to determine who should
sign your application.
Town with a Board of Selectmen
Board of Selectmen (The chair or Town Manager may
sign for the Board, provided that evidence shows that
the Board authorized the Town Manager or chair to sign
on behalf of the Board).
Cities with a Plan B, C, D, E, or F form of government.
City Manager
city manager (Plan B, D, or E)
Cities with Plan A ( "strong mayor ") government
Mayor
Regional school district
School Committee (The chair or superintendent may
sign for the committee, provided that evidence shows
that the committee authorized the chair or
superintendent to sign on behalf of the committee)
Town with a Town Council
Town Manager /Administrator
Regional planning agencies and councils of
Executive Director
governments
Special municipal districts
Directors or equivalent
Counties
Commissioners
__
Signature Entity / I
S T AffcN P �'1 ar o /Owy o4m..i, s7'iw. r
Print Name
FY13 Application Deadline: November 30, 2012
10
Title
Page 8 of