2005-11-16 RMLD Board of Commissioners Minutes

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Reading Municipal Light Board of Commissioners ReLyular Session 230 Ash Street Reading, MA 01867 � November 16, 2005 Start Time of Regular Session: 7 :43 p.m. End Time of Regular Session: 10:03 p.m. Attendees: Commissioners: Herlihy, Pacino *, Soli, Kearns and Hahn RMLD Staff. Messrs. Cameron, Fournier and Seldon Mses. Antonio, Benson, Cavagnaro, Gottwald, O'Leary and Parenteau CAB: Ms. O'Neill Liaisons: Mr. Duffy Guest: Ms. Klepeis *Mr. Pacino arrived at 8:00 p.m. Chairman Herlihy called the meeting to order at 7:43 p.m. He read the following statement into the record: "This meeting of the Reading Municipal Light Department (RMLD) Board of Commissioners November 16, 2005 is being broadcast at the RMLD's office at 230 Ash Street, Reading, MA. Live broadcasts are available only in Reading due to technology constraints. The meeting is being video taped for distribution to the community television stations in North Reading, Wilmington and Lynnfield." Report of the Chairman of the Board Retirement of Town Treasurer Beth Klepeis and Town Accountant Richard Foley Chairman Herlihy introduced retired Town of Reading Town Treasurer, Beth Klepeis. Chairman Herlihy thanked Ms. Klepeis for her professionalism and assistance to the RMLD on such items as bill paying, bond issues and other sundry tasks. Mr. Cameron said that he wanted to express his thanks to retired Town of Reading Town Accountant, Richard Foley because Mr. Foley was unable to attend this meeting. Mr. Cameron also thanked Beth Klepeis for her assistance to the RMLD. Ms. Klepeis said that it was a pleasure working with everyone at the RMLD. Ms. Klepeis pointed out that the Retirement Trust was set up in the seventies by the RMLD Board, which is a positive benefit to the RMLD employees. Mr. Fournier said that he has worked with Ms Klepeis and Mr. Foley for fifteen years in which they assisted him in getting financial issues resolved. He said they always rose to the top and he cannot thank them enough. Mr. Herlihy said he also wanted to thank Town Accountant, Richard Foley. RMLD Customer Survey Customer calls will be made starting the week of December 5, 2005. Chairman Herlihy said that this is the first time in four and a half years that the RMLD will perform a residential customer survey. He said that customer calls will start on December 5. Mr. Cameron said that he is looking forward to the results of the customer survey because the RMLD will be benchmarked with other utilities. Mr. Cameron said he is also interested in the feedback on green power. Ms. Kearns said that an outside vendor, not RMLD employees, would be conducting the customer survey. Ms. Kearns encouraged residential customers who receive such calls to be frank and honest with respect to RMLD's performance.